We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!

I will repeat what others have said honest and reliable! Reasonably priced for today's…read moreoverinflated costs. They have done a solid job on an old vehicle that had numerous issues. They respond quickly with texts and calls with informed responses. Good mechanics are hard to find and we're grateful for this shop.

This place has great products at reasonable prices! They will do free tire rotation and even do oil…read morechanges, now. The staff are efficient and friendly! They don't offer "free beef" or a credit account, but you can sure get US made tires at low prices!

I'm always greeted in a professional and friendly manner by the staff. They provide honest…read morediagnostics and reliable service.

Redmond Auto Service Tire Pros has become our go to auto service center. We have been taking our…read morevehicles there for at least three years. I trust them for all my routine services and the regular tire change over. The people are the best and their prices are reasonable.

I've taken Les Schwab for granted my whole life. (Because they've always been there when my family…read moreneeded tires.) Today I am thankful for their "battery bay". My old battery left me high and dry in my work parking lot. AAA came and gave me a jump but he didn't have the right replacement battery to so sent me to Les Schwab. Even though they were very busy, I was greeted immediately in the lobby and directed to the "battery bay". Of course there were others in my predicament ahead of me but some how Mike Paxton used his super powers to get us all new batteries and on our way almost before I settled down to wait. In the brief time i was there I noticed the many services available besides new tires. Note to self...get brakes here. I am writing this review because this company, and Mike, came through for me, fixed my car so I could get back to my life and surprised and pleased me with their friendliness and efficiency. Thank you.

Sadly service at this location has really gone down hill. They have taken up a customers always…read morewrong mantra while all around the signage talks about their quality experience and customer satisfaction. It seems this only applies until you hand over the $$$. I used to swear by this location even when people I knew were telling me Schwabs has lost it I was a die hard fan but even this long time customer can take only so much.

Bill and Jacob were awesome. Super respectful to both me and my wife, took extra time with our…read morevehicles, and actually treated us like humans instead of a checklist. No pressure, no upsell nonsense -- just genuinely helpful, friendly service. You can tell they care about doing the job right. They absolutely deserve a shout-out.

They have a bunch of kids working here that are slow and don't care. Waited 45 mins for 2 cars to…read moreget an oil change and while a massive line of cars formed 2 of them are working on a van next to the garage. Brutal.

TL;DR: this location has poor communication and did not complete the work I was charged for…read more I have been to this location, at least four times now, but I have no plans of coming back again. The unreliable, poor customer service is driving me away. I have only come here to have new tires mounted on wheels and the first two times I came things went okay (only exception being no call to let me know the work was done). I recently brought tires and wheels in again to have them swapped and have some old tires patched and never received a phone call when the work was supposedly done. I mentioned to Jesse that I was not called the last two times but he did not seem to care. When I picked up the tires I was charged for all of the labor that should have been done, but later discovered they did not fix one of the tires even though I was charged for it. I went back the next day to have them fix the tire I was charged for and you can imagine my surprise (sarcasm) when they once again never called to let me know that it was done.

This was really a very miserable experience. I had useused the gills point SN Bend and had a great…read moreexperience so I assume Redmond would be no different. I couldn't have been more wrong. I wanted to replace a tire that was blown out and I had purchased four tires and had them installed at the other gills. I got a guy on the phone in Redmond, who identified as the manager and started to disagree with me that I had four-wheel-drive and would need replace all four tires. I know what kind of car I have and I know I don't have four-wheel-drive but this guy was adamant and nasty. he called me back three times after I kept hanging up on him to prove he was right. He made nasty comments on my receipt. I had to have the manager from the bend store intervene to get the job done. I will avoid this location in the future.

Great experience at the Redmond Les Schwab! I stopped in with a screw in my tire and they got me…read morein, fixed up, and back to work within an hour. The team was friendly, efficient, and never made me feel like I was a burden for popping in unannounced. Tyler was great--helpful, professional, and kind. The only thing he asked in return was that I keep them in mind when it's time for my next set of tires. Great customer service all around. Thanks for making what could've been a stressful afternoon easy and positive!

I'm not much of one to leave reviews but the staff at this location both in the front of house and…read moreon the back end are stellar. I've never had anything less than a great experience at this location before, and this experience proved to be exactly the same. My tech Gary took care of my issue in a timely manner and was congenial throughout the whole experience. I talked to a few other members of the Redmond team during my trip as well ( on both ends of the business ) and everyone really maintained a professional and affable countenance so I felt the need to take the time and express my thanks ! Y'all got a customer for life with me

I ordered tires for my Bronco from the Walmart Auto Center in Redmond, Oregon, and scheduled an…read moreinstallation appointment. They took payment immediately -- then canceled the installation two days later without explanation. After rescheduling, they canceled the entire order. Hoping it was a fluke, I placed the order again because the price was good. Set another installation date. Canceled again two days later. Then -- ironically -- I was notified the tires had arrived and I should schedule a pickup. I didn't want to pick them up -- I wanted them installed. I went to the store and asked if they could install the tires right then. At first, I was told no. When I asked to cancel the order, they suddenly could install them. So I left my Bronco and was told it would be ready in 1.5 hours. Guess what? 1.5 hours later, they called me to say their machine couldn't install the tires because of the size. I returned, got a refund for the tires -- but they couldn't refund the installation fee at the store. Now I have to call a 1-800 number and chase down my own money. This entire experience was a circus of incompetence, poor communication, and wasted time. I will never go back to the Walmart Auto Center again -- and I strongly recommend you don't either.

This place is a joke. Do not waste your time trying to get anything done at the Walmart auto…read morecenter. 2 days in a row I had oil change appts get canceled. I finally made an appt that didn't get canceled, I brought my car in at 3 and waited for 2 hours. When I came to check on what was taking so long they said they haven't even started.