I received professional, pleasant, and knowledgeable service from the time I scheduled the appointment, to the day of the service. I was especially pleased with Angel, the service provider. He had a happy disposition, was detail oriented, respectful, listened, and was very considerate. It is refreshing to interact with such a congenial person. (This service was for my dad's home) Angel's service sold me on Orkin so much that I am scheduling an Orkin provider for my home in Northern California. Note to employers: One employee's demeanor and comportment can either help gain or lose a customer. read more

Great job every time they come out, haven't had any problems since. No problems getting ahold of them either. read more

Not Happy about it the technician was checking our house and said it wasn't bugs I still keep having bites until today he just inspect the area without doing anything but still charge us Just so annoyed about it cause they just basically do nothing and still charge you. so better find other place! Definitely not Orkin! read more

I applied for a job at Orkin. I went on an in person interview, then worked with them half the day, then went on a follow up in person interview, then through the credit check, reference check, drug test, and was told that someone would contact me in two weeks. No one did. When I called to inquire, I was told that "We had some issues about hiring you," but they did not state what the issues were. A big waste of time... read more

This is not a review, but more of a complaint. Today 9/24/24 I was driving on the 905 South when one of the orkin trucks decided to tailgate me on the freeway. I was exiting onto the 805N. exit and he was still "riding" my bumper. There is a sharp turn onto the 805 with a clear 25mph sign. He must have thought I needed to speed up because he then got even closer. Once on the 805 N he continued to tailgate me instead of switching lanes. I was getting off on Main so I stayed in the first lane. He decided to tailgate me for quite awhile. I was feeling very uneasy. I tried to take a picture of the license plate but it isn't clear. This happened at 3:04 in the afternoon. Please make sure you hire safe drivers. read more

Orkin - Pest Control Near Me - Vista, California

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Stay away from Orkin. I paid for 5yrs contract to that timbor can be reapplied on the thir year. You can see the payment attached. Now in the third year, Orkin is not willing to reapply timbor. Representative told me that I paid for inspection and treatment as necessary. Why would anyone pay for inspection when it is FREE! read more

Orkin - Pest Control Near Me - Vista, California

Do these pictures look like "no activity" to you? Because that is what it said in the report. First tech set all traps within a 10 foot radius of each other when my attic is 900 square feet. Second tech argued with me and refused to go in the attic until i threatened to call supervisor. These people steal your money. Do not waste your time. This is DANGEROUS. If I become ill you best believe I am suing Orkin. read more

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Apollo was here this afternoon. What a great representative of Orkin. He explained things well, made me feel comfortable about the problem being resolved. You know how you can tell when a person has been reared well ... Orkin needs to thank his Mom for teaching her son how to treat people. He's good, very good! read more

First, I am the writer of the poor 2 star review from a week ago. Second, Orkin, sent Omar out today and he ROCK STARED in customer service. He went into the attic and checked for bees. I looked with a flashlight and spotted a wasp nest. He checked again, using my flashlight, and said yep, good catch. He explained that wasps, build their nest, leave food and take off. The kids, have to figure it out and then move on. Unlike Bees, who never leave. He knocked down he mud thing, "Resprayed around the parremitter of the house, checked the garage, to ensure the traps left by the last inspector were done right, and explained how a handy man can put up screening on the outside, to keep insects from getting in the air holes in the roof. I want our inspector to be Omar everytime, unless he is on vacation or gets promoted. Also, give ALL your inspectors little flashlights to check attics and dark corners. He took pictures and texted them to me, so I can show my mom, and let her know he took care of her home! read more

This is the worst company I've ever worked with. I canceled a month ago and they want to send me a text am up for service. I would never recommend this company. read more

Orkin in New Hudson, MI was used to get rid of a large in ground yellow jacket nest that was right next to our sidewalk in a flower bed. We discovered it after numerous stings. I thought Orkin would have removed it. No, they sprayed and put down powder and stated 2-3 days for them to die. A week and a half later and several more stings, they were alive and kicking! I called Orkin two times over several days and no call back. I ended up spraying it myself and using a hoe to pull up ground. I'd spray when I saw more coming out and repeat the process digging down through the nest. I took care of it in 15 minutes. I eventually connected with Orkin and they refunded $100 of $300 service fee. I will not use Orkin again. read more

I am not happy to make this review, because I like the people, who work for this company. But, I am not happy to be stuck with a service I Don't need. And they sell the service for a year. They say, that is all they do! Which is not even true!!! They just think, people (women) can be tricked to the long lasting service only. Nobody wants more, than they need!!! And pay for nothing. Stop this unnecessary trap! read more

I canceled Orkin, back in June I still get a bill in the mail and I call the local number in North Olmsted but I get the call center they say they have no record of a bill I tell them I'm holding it and they try and talk over you. They are a puss poor company they bill you a month before they come to spray read more

Hi everyone! I almost fell scam to Orkin as well! I was back and forward with them for pricing, but decided to call back and was offered a discount.... Okay. Then I was scheduled for the 10-12pm today and the technician was LATE on the FIRST visit. That to me was unprofessional as I've been waiting all morning and have had to move all my dishes, food and ensure I had proper care for my pets. Then the technician does not greet me he instead begins with " my supervisor said we cannot complete your work for the amount quoted." Sir. You've not entered my home yet and you're beginning to change agreed upon the price? read more

I recently signed a treatment contract for Orkin in the San Diego area. Ricky, a consultant, came out and discussed methods of treatment. We went over areas I had treated in the past and came up with a great control plan without tenting. The applicator Pablo came out and treated all areas inside walls next to windows with Termidor, plus outside areas, attic, and garage. Having applied pesticides in the past, I was really impressed with this company. Neighbors have tented, then had to retent again due to reinfestation, a big inconvenience. Unless you have massive infestation, I would go with this treatment method. Can't speak highly enough about this company. read more

This been a really bad experience with this company, starting with the " sales lady " that promise me the world but when the tech really come you get noting !!!! And yes I paid $300 for first appointment and $89 for monthly service ! For flays / mosquitoes... Than first tech and manager telling me that they can deal with flays .. but this is what I called for.... And than they said we can do the mosquitoes well I said that fine at list something?? They spend 30 minutes in my house doing nothing really noting but spray some stuff that really didn't work.. Same day same night still have the same problems... A week later ? Same problems ! Come on guys ?!? Different tech called after a week for a " follow up " and I explain the problems still here .. his answer was sorry we can't control mosquitoes!! So why did I called if you can't do flays or mosquitoes?!?! Waste of time and money ! I won't recommend this kind of company stay away ! FYI ... customer service don't even answer to you ... read more

I am very disappointed with Orkin Service. I called and paid $75 for them to come out And take a look to see what is making my house make me itch. All he did was put some sticky traps on the floor. And he said he would come back to check in a week. It has been a week and he has not come back yet. I called and I got told that he was only there to look for Bed bugs.I told him when we met last week that I do not know what type of bags are in my house but I have been getting bitten. I talk to some lady on the phone and she told me that it would be an extra $90 for them to just exterminate any bags in my house on top of the $75 I have already paid. (I feel like I was cheated out of my money.) I recommend you do not use them. And you just go to H-E-B and get the stuff to trade it yourself. Save you a lot of money. They are not worth the money they do not show any progress at all Update they are actually going to come out and do the pest control I paid for them the first time to come out for $75Dollars. I spoke with the manager and he told me that he would include that the Treatment and he would charge me only $15 extra to the 75. read more

Had them come out in 2016. Diagnosed a termite infestation (true) some other bug, and a leaking crawl space. Took care of the termites, unrolled plastic on the floor of the crawl, the tech blew my bathroom up, and had to get rid of the plastic. Talked me into gutterguards that are completely useless, paid 1800.00 they don't work, when I called to tell them this, they blew me off. Some snotty gal told me they weren't a gutter cleaning service. Have to call and remind them to come out and check the termite traps after they charge a yearly fee. read more

I REPEAT DO NOT USE THIS COMPANY!!!! THEY NOT PROFESSIONAL!!! They do not keep their promise time fir appointments!!! They take your $300 dollars and NOTHING!!! Customer service is useless!!! Please stay far away!!!! read more

I wanted to start off by saying Orkin has lost another customer. They will try to rip you off with their every other month payments. They took are charging me for a service that was not complete. They only sprayed outside, not inside . They charged me full price for 2 mos in advance even though the service was partially done and cancelled ...... we will go with another company for our home and rental home in future . read more

I am very pleased with Orkin because my tech, Gabriel goes above and beyond in taking care of my property! He has great communication, accommodates my availability and is a pleasure to work with. read more

I want to send special kudos to Kenneth Keith. He came within 24 hours to investigate an issue I had with rodents in my attic. He identified the possible points of entrance and quickly proceeded to seal them. I'm very pleased with his professionalism, attention and willingness to solve a problem. He gave me his card to follow up with any other issue and/or with the issue I called for. Thank you. read more

They have the WORST follow up and Customer Service EVER. We contracting for them to provide a treatment for rodents at our house. The cost was approximately $18,000. When they came they removed/moved the items in our attic in order to replace the insulation and set traps. They were supposed to replace the items back into their original place. In addition they were supposed to monitor the traps every 2 weeks. Firstly they have NEVER monitored any of the traps - no follow up at all. I spent a few hours trying to speak to somebody (they have a system that runs you around and makes it difficult to speak to a person in charge). I finally spoke with somebody who came out to the house and said that hwe would return with a crew the following Monday - that was over 6 weeks ago!! So no follow up to check for infestation (and we are getting smells coming from the attic) and totally reneged on coming back to replace/reposition the attic items. There were other misrepresentations as well such as setting up financing - which I told the Sales guy I didn't need. He set it up anyway and when I asked him about checking our credit (which if I was going to pay without financing he didn't' need to do) he said don't worry it will be a soft enquiry and when you don't finance it will not affect you. I told him that was NOT true, that it would be a hard enquiry and would stay on my credit for 2 years. When I called them out on it afterwards he said "no problem, I will get the manager to send you an email for the credit bureau" I tried to explain that that was worthless and that they would not change it but clearly he did not give a crap. Finally trying to get a hold of somebody in authority to have these issues resolved (particularly the deceptive trade practice of selling monitoring for the traps and just ignoring that id particularly egregious. I am still waiting for them to call me back and fix this situation but I think that I will let my attorney handle it from here. For $18000 these guys are a joke and their Guarantee statement which is proudly shown on all of their docs is just a bad joke. read more

Garvin Made the Difference! I've been a customer of Orkin for over 10 years. The past three years have been a nightmare! Either Techs quit regularly or they're terminated. Seems like every visit I get a new Tech usually worst than the previous Tech. Recently, I was blessed with a Tech who reminded me why I've been hanging by a string of hope. Garvin was my Tech. He was professional, knowledgeable, pleasant, patient, he listened attentively and seemed proud to do his job. He came to the door with a mask on and shoe covers readily available. My previous Tech came to my door without a face mask during COVID-19 and when I asked if he had shoe covers he replied, "No! I'll come back tomorrow!" He never rescheduled me. I emailed the branch Manager James. I never received any type of follow up. All in all Orkin needs more Techs like Garvin! If it wasn't for him I'm sure I would've ended my relationship with this company because I'm beyond fed up. read more

Orkin is overpriced and ineffective. They will rope you into a yearlong contract that does nothing for your bug problem. Then, they will require that you make a special request to end service or presumably they will continue to charge your credit card. read more

Shit company.. gives you a 5 hour wiondow and then dosent show up for their appointment , dosent call and say they wont be there,.. After that tried to cancel going through some guy in INDA and it took 4 calls to finally get cancelled. Stay far away from these guys as you can unless you want to deal with a big comepnay that provides shit customer care and waste your time. Thier marketing and advertising is bullshit. Go small and local !! read more

I was quoted an amount and i was over charged, never emailed me a receipt, pictures, a call etc. This is the most unprofessional company , that I have ever had to deal with. Months later they still have not fixed what they over charged me or given me a receipt etc . Be very careful with this company, they will tell you anything and then not follow through!!!! read more

I had the pleasure of talking with Ms. Claudia Ayala out of Orkin's Alanta, Georgia office this afternoon. She was very pleasant, professional, efficient at answering my questions and a good listener. Upon completing my phone call with her, I felt very satisfied in her answers and suggestions. I am writing this text in hopes that she will be commended for her exemplary work as an Orkin employee. I believe that Claudia is a great asset to Orkin and should be recognized as such. Thank you kindly in advance. read more

Technician missed our 10-12 appointment, never called to let me know until I called twice to follow up. After I called to cancel brand manager Andy reaches out to apologize. Cleared out the entire kitchen and bathroom as advised for no reason. Set an appointment with The Pest Experts and they'll be out to help me in a hour. read more

Specifically asked for a Saturday cause of my schedule, was given 8-10am only for a no call no show. Then reason given was they scheduled the day with no technician. Great look for a large company. Smh. read more

Orkin is a very bad service 1 they came and sprayed and it did nothing i believed it was regular bug spray for Homedepot or something they put down termite bate stations and we had to call and ask them when are they coming out to check them. The sales rep told us we can cancel at anytime but when we called to cancel they said we still have to pay the $2600 plus because they put the stations in and we can not cancel they are a rip off with products that do not work. when you call they are very rude and non helpful Terminex is much better I am going back with Terminex I really do not like Orkin services there are a lot of bad reviews on here take these reviews and listen do not get there services. read more

Employment at Orkin I was an employee with Orkin for 11 years. first with a franchise, it was great to work for Dave Walsh and Amy. When we were sold back, the corporation is horrible to work for. Though the pay is great the benefits are too expensive. The work life balance is horrific. All they do is pile.on more standards, more training, more work while keeping the head count down and furing managers or pressuring then so.much they do stupid stuff to get fired. I wrote an email to Gary Rollins, my acting region manager, my past region manager and my branch manager upon my departure. I recieved 1 phone call, promised another phone call, has not happened and they simply do not care about YOU as an employee. They sit in their air conditioned offices and simply do not care about their service managers or technicians. I would not advise anyone to go to work for this company. Questions? Those who have my contact info I am here. I'm pretty sure I will not hear a word. Sad for a multi billion dollar company to treat your people this way. read more

AVOID! Don't buy into the "if your not happy we will refund you" line. They do everything in their power to avoid a refund. Even blaming you for what they messed up. They even get mad if you want to cancel their monthly service plan that they REALLY push on you to get. In our case they didn't even look to see what pests we had, just sprayed and called it a day. Found out later they were wrong and it costs us way more to fix. Were told "Sorry you didn't contact us!" even though we did contact them. The real "pros" we had finish Orkins terrible job said to avoid Orkin because they are a typical big company that makes big bucks and screws over customers. They aren't as through thorough when it comes to the specific pest we had. read more

The treatments are ok. My inspector missed over $2,000.00 worth of termite damage that I had someone else fix. The company they subcontracted with left paint stains on my driveway , I notified my inspector. Crickets. I do not recommend doing business with Orkin you will join the legion of regretful former customers. read more

6/16 i call orkin to come to inspect for termites.they made my appointment for 6/17 between 12-2.no call no show.so i called the phone number. I asked why no one showed and no anwer or reason. they just screw up there schedule. Made me wait around for nothing. They suck. read more

Nick Paramore is the best pest technician I have had in several decades of home ownership. He is competent, thorough, courteous and always on time. Most importantly, he is responsive when I call (his cell phone) and comes right out if there is a dead rodent or threatening insect on the property. When you have grandkids running around the backyard, having peace of mind that they are safe is critical. He ensures that he uses safe products and gives reliable service. Nick is our trusted guy! read more

Worst service in the world. If you want to waste your money and more importantly your time. Look no further. I live in the country and had an exceptional amount of gnats around my house last year. I called Orkin. They came out, sprayed some stuff in the air and left... I called the next day and was told to wait for it to take effect. I did, no change. I called back, they sent a service manager out who was unable to figure out the source of why they were around. They came 3 more times each time accidentally using the wrong spray or not doing the process correctly before I gave up and called to cancel. When I did the manager told me I would get a partial refund.... then I just happened to be on their website to find a 100% guarantee or your money back statement.... I called back. Had to wait for the branch manager to get back from vacation and finally got a refund. It gets better.... The next year I figured out the source of the gnats. They are in the drain coming out of the roof above the bathroom. I called on a Tuesday to attempt to get this resovled. No call back. I called again on Saturday and again stated the source was on the roof. I was assured 1 treatment would do the trick. That same night I realized no one had even step foot on the roof! I had to call again. Spoke the branch manager who now tells me they had no intention of going on the roof. It's "against safety policy". So why in the world did 2 customer service people and the tech who was at my home not say ANYTHING at all! Want to know the best part? They were told to call my landlord for payment Monday. But since they had my card information from last year. They decided to charge me for the service without my consent. read more

I am recommending this company for pest control. They have probably the best termite solution. They have all their licenses and pest experts which I appreciate. They are more expensive then others because their solutions are extensive and guaranteed. They make sure your happy before they take your money . read more

Orkin in Chatsworth has been taking care of our pest needs for years and I couldn't be happier. Jose is an awesome tech. He really cares about his job and wants the customer to be happy. Thank you Orkin! read more

I fell victim to the "moisture" control and barriers upsell they offer. 2 vents have completely collapsed and fallen into the crawl space and 3 others are starting to peel off. Not to mention, it took them weeks to get this job complete because they kept ordering the wrong crawl space door. And it now appears they may have damaged the foundation while installing these to the point that i need to bring in some foundation experts to fix their damage. read more

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