I have had Steven service my house a few times now and he seems very knowledgeable and takes time…read moreto explain things to me. So far, I am happy with the service.

Alonso came out and treated our entire attic and a specific area where termites were seen and…read moreactive. The process was quick and we were thankful that tenting was not needed. There is also no lingering odor so we didn't have to leave at all. 10/10 would recommend Active Termite and will use them again.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

Had a few concerns in areas of our home with suspected drywood termites and reached out to AABC for…read morean inspection. They were helpful and responsive to get us scheduled. Joshua came out for the inspection and was great to work with. He took the time to answer all of our questions and never made us feel rushed. He explained everything clearly and even showed video recordings of the areas with suspected termite activity with other findings. The estimates they provided for dry wood and subterranean termites were very fair, and also appreciated the detailed inspection report that came with it. Overall, positive experience and recommended others.

From my first phone call yesterday with Brandi and service today with Calvin, the experience was…read moreeasy and quick. Brandi was helpful and courteous setting up a next day appointment for our ant problem. Calvin texted to let us know he was on the way, show up right in the window they promised, and was kind, informative, and efficient. We have little dogs and I was concerned about them but Calvin gave clear instructions on how long to wait for the spray to dry outside. Hopefully we don't see any more ants but if we do, we have 10 days to let them know and they'll come back out to troubleshoot.

Gyle or Garl is the hardest working guy in the business. I'm so thankful for his hard work on…read moreputting my mind at ease with nests that were in my attic. I really hope he gets the recognition that he deserves. He alone is the reason I will recommend this company and I really hope that his hard work doesn't go unnoticed. Thank you again.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block…read morelooks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time.

Initially, this was supposed to be an "In between" our quarterly visits, because we found some ants…read morein our Master bathroom and front door, but we just moved up our quarterly service. This is one of the top reasons why I like Homeshield, the reassurance that if I find ants, they will do an "in between" service call! When William arrived, he explained that it could be the weather and/or neighbors having something to attract the ants (food, etc) Thank you William!! Very efficient and friendly! He offered to do a Follow up phone call in a week. Praying that Ants stay out!

While the staff at Homeshield Pest Control have always been pleasant and I appreciate their use of…read morenatural treatments, I've been extremely disappointed with their lack of support in resolving our ongoing mice problem. Over the past two years, we've spent a significant amount of money with Homeshield to replace attic insulation and treat our home for rodent mites caused by repeated mouse infestations. Our insulation warranty was supposed to include service to prevent mice from re-entering the attic, yet new openings continue to appear and remain unaddressed. Each time an inspection is done, it takes weeks to schedule a follow-up appointment to actually seal the openings. Recently, after hearing mice again--now with a newborn in our home--we contacted Homeshield immediately. A technician quickly confirmed there were openings near our A/C line that needed to be patched, but for two weeks we were told they couldn't schedule the repair because the technician hadn't submitted the required diagram. When an appointment was finally scheduled, no repair was done--only additional traps were placed in the attic. After escalating the issue, we were told a manager could come re-inspect the home, but not until nearly a month after the initial report. At this point, I'm frustrated by the lack of follow-through and the amount of time I've had to spend chasing updates. We are simply not receiving the service promised under our insulation warranty and monthly maintenance plan, and we will likely be switching vendors soon. Unfortunately, based on our experience, I would not recommend Homeshield Pest Control.

Thank you !! I appreciate for all your help , because I don't know what to do with those rats ,…read morethank God you guys take care of it , God bless you

Tom was awesome! He called me both before he arrived, during his visit (I wasn't home) and after he…read morefinished. His thoroughness both inside and outside our house was exceptional! He also tried to explain why I have to pay $62/month when Home Shield needs only to come 2-3x/year. Although I still don't understand the monthly charges, it doesn't matter because if Tom is a Home Shield representative, paying $62/month for Tom, even with no services, is peanuts! Fight On! Bob Israel, MD Professor, OBGYN. Keck School of Medicine of USC

Great service on my recent service call by Richie. I've had several good service calls but found…read moreRichie to be very thorough, efficient, and polite. Thank u Cura and especially Richie for his professionalism.

Jorge did a beautiful job of handling cobwebs etc. He was diligent in covering all areas of my…read morehome. He didn't rush and did an excellent job. I do hope you will include and extra tip for Jorge. I will definitely recommend to friends. Thank you Jorge, for job well done and your professionalism.

We appreciate this company very much for all the help they have provided to us!! Ernie is the…read morebest !! He took his time to set traps all over our attic and spray inside and outside the house. He is super nice, very experienced and knowledgeable. For the price you pay- it is so much worth it to get their services. His manager Xander is the best too!! I guarantee your pest issues would be over when you use them. TRUST! An updated review - Derick has been here in our house twice and he's awesome! Friendly and professional at the same time. Our puppy Rocky loves him. Derick's service was fast and efficient. Thank you Derick!

We had a really bad flea infestation in our backyard that was getting worse by the day. I called…read morePremium Termite & Pest as I previously contacted them to get a quote for tenting and loved their quick and friendly service. Again, they did not disappoint. A real person answered and listened to my concerns. I was given a quote and explanation of what services to expect all in the same phone call. I booked them immediately. Erica came to the first visit, she was very friendly and listened to my concerns regarding the flea infestation. She assured me she would drench the hard and do her best to get rid of the fleas. She explained how long it could potentially take to see results. She continued to come and sure enough the fleas were gone in the timeframe she indicated. I highly recommend Premium because of their great customer service, great employees, and results. Their prices are reasonable and they are even willing to work to create a plan of action that works for you time wise and financially. They always give a courtesy call and/or text prior to coming which helps tremendously for us busy parents.

+Fast, quality work +punctual…read more+great communication +well-connected (contractors; workers; painters; exterminators) +compassionate (I love the eco friendly values)

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

Micah and the team at 360 Rodent Control were great. We found evidence of rats in our home and…read morereached out for help; Micah came out promptly, did a thorough inspection, and clearly explained what he found, what was causing the problem, and the steps they'd take to fix it. He answered all my questions and provided a clear, straightforward quote so I knew exactly what to expect. The service that followed has been excellent. The crew arrived on time, cleaned up all the affected areas, and sealed everything so we're not dealing with ongoing issues or new activity. Everyone was professional, respectful of our home, and left everything neat and tidy.

We were very pleased with all the work that was performed by 360 Rodent Control. I found the…read morecompany to be trustworthy, knowledgeable and very professional. Michah came out and did the initial inspection. He thoroughly explained what he found and what the process was going to entail to rid of it. He was very honest and straightforward regarding the process and what we might expect from the results. Michah set up service immediately for the following day. The next day, the very friendly team arrived on time, followed by Michah. They immediately got to work. They finished the work in a timely manner. The team explained in detail and showed photos of everything that was done. After working with many different rodent companies over the years, 360 Rodent Control was by far the most honest, knowledgeable and overall best company we have every worked with.