They were very timely and my uniforms came out well pressed no double lines or re-pressing one I got home. I would say they are a bit on the pricer side, but they are worth it. They also give good hangars ahahaha It seems sketch when you get there but they are open lol. read more

I was charged $74 for the cleaning of two children's dresses and an alteration to a pair of pants. $74!!! Then when I asked for an itemized receipt the lady told me she couldn't print one. Then she told me I was late picking up my OWN CLOTHES! So was I charged a late fee? I'll never ever give them my hard earned money. Save your coins and find someone who will provide great customer care & not overcharge you! Edit: I get home & my daughter's dress is burned. I called, was hung up on, go up there and they dismissed me and would not refund me at all. The man calls the lady on the phone and she says "bring receipt and I give your little twenty dollars." I called the police, police wouldn't get involved due to it being a civil matter. And guess what? I snatch the itemized receipt and they charged me for three dresses when I only dropped two dresses. They overcharge, burn items and won't refund. read more

Very expensive, down 17 theres a dry cleaning place that charges $3 per item and I almost pooped myself when I got my receipt from this place. Just saying u want to pay this price? Hey more power to ya. But I'll go back to Dry clean city $3per item. read more

Ortega Cleaners - Crazy! - Dry Cleaning Near Me - Jacksonville, Florida

Took in my military uniforms and I got them back in two days and had no issues ! And it was reasonably priced for the quality I got back !

Always a good experience here. Love the convenience of drive up and drop off or pick up. Reasonable prices compared to others in the area. Plus the dude always wears a tank top so their service is not only great, but it's cool too!! If it's hot in your shop, wear a tank top! read more

I took 8 pieces to be pressed and was charged over $80. When I went to pick up my garments (a day later than promised) they still weren't ready. read more

Fast, cheap and great service. 10/10 recommend, the people were very nice and polite and my blouses came out great. Definitely coming here again. read more

The man that took my clothes in I told and explained at great length that my scoop neck needed to be handled gently to make sure that the scoop neck is NOT stretched out so that I can wear it again, and that if he couldn't dry clean it not to attempt. The 4 other garments were normal dryclean and 2 had spots that I pointed out. When I returned to pick up he raved relentlessly about spots on my scoop neck blouse. I asked "what spots? there weren't any spots on that blouse." He insisted that there were. I was confused of why he was so adamant that he saw spots. When he brought it over I realized he did exactly what I asked him NOT to do. He stretched out the neck so far that I am unable to wear it again and he REFUSED to reimburse me stating that he worked on a spot that never existed. He refused to behave professionally. I told him I would bring him the receipt, all of $38, and he became irate yelling "I am not going to reimburse, I did nothing wrong". I stated that he did not listen to my request of instructions and as a result ruined the wearability of the blouse. I would never recommend this business to anyone and hope they go out of business. Any questions can be sent to me at Lckuconn@yahoo.com read more

I used to regularly bring my cleaning here some time ago, but that all ended one day when I was picking up my laundered shirts. The bill was higher than I had expected and asked if his prices had gone up. He said no, but my shirts were large and they had cat hair on them so he had to charge extra. I reminded him that I'd been bringing the same large shirts with the same cat hair on them for years and never paid extra. I guess he decided that I should switch to small shirts and only bring him the clean ones. Now I don't mind if someone calls me fat, but I will not tolerate anyone disrespecting my cat or his beautiful fluffy hair. This dude crossed that line and lost my business forever. read more

I highly recommend Ortega Alterations. Sue is one of the nicest people I know and personally remembers each and every customer. No matter how long its been since I've been in there, she always greets me by name and remembers how I like my clothes laundered. Her alterations are top notch too and well priced. I called her with some emergency alterations to my tuxedo at 2pm on a Saturday and they closed at 4pm. Not only did she alter both my jacket and pants, but she finished it a half hour before promised. I can't think of better customer service. read more

Rip-off. Over-charged and did a HORRIBLE job not cleaning my dress. Lots of military uniforms in there which is a shame since the military should be treated better. AVOID. Note: gave them a second go thinking maybe first time they didn't do well was a fluke. read more

2nd chance since owner assured me that his business had nothing to do with my shirts being ruined. This time 2 out of 4 shirts can not be worn again. I will go a little out of the way for a reputable cleaner. read more

I used them for years with a fairly ho-hum experience. They were pricey, but close. Then they gave me clothes that weren't mine and some of mine went missing. I asked and the manager denied it. I had to write letters to everyone of my same name to give the pants back and ultimately he found mine. read more

This dry cleaning and laundry service is as good as it gets. Courteous service is the watchword, and professional are the results. I took a man's suit with some mildew stains and the suit came back like new. Bravo. read more

This place took a multiple stained, highly wrinkled loud colored pink prom dress and practically made it look new. I thought mine and my daughters jaws were going to hit the floor. My daughters prom dress looked as though it came straight from the mall. I wish I took before and after pictures of the dress. This is the place to go if you live or work in the Ortega area. I am very pleased! $24 for dry cleaning a nightmarish prom dress is definitely worth every penny. read more