Had a strange charge crop up on my credit card, but seemed like it was from a small business, not…read morean internet scam or anything. I called the business number on a Saturday and the owner Keith picked up the phone right away (amazing to get a business owner on the phone on a Saturday!!). Keith was exceedingly patient and helpful and corrected the honest mistake immediately!! If I was in Southwest Florida and needed Appliances Fixed I'd be calling Keith for sure!

Service call was $150 which was double what others charged. They showed up and fixed problem same…read moreday they were called.

Ray is very professional, knowledgeable and reliable. From start to finish, he did a great job…read morediagnosing the dryer problem and completing the repair on a timely basis. He has great customer service skills including fast response time and follow through.. In addition, his pricing is very fair and reasonable. I would highly recommend!

Ray responded to my call - evaluated the job and said I needed a new motor in my compactor. He…read moresaid he would try to find one and call me. I paid him ($100.) and never heard from him again. Another service diagnosed the gear as the problem and repaired it. I think Ray me -- the motor is working.

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great

I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

The technician was professional and diagnosed the dryer problem during the service call as needing…read morea new motor. I was told they would have to order the part. There was no follow up from the company. I called the company several times for an update and price quote. Each time they said they would get back to me and never did. Also, they are very difficult to reach. I had to hire another more professional company to do the repair. Would not recommend using them at all.

We had a very frustrating experience with Diamond Appliance Repair LLC…read more In our experience, we paid a $125 diagnostic fee for a technician to evaluate a dryer that was making unusual noises. The technician was at our home for about 30 minutes and, to the best of our observation, did not open the machine or perform what we would consider a thorough inspection before offering an opinion. The interaction itself was just as concerning. When my wife asked reasonable, straightforward questions, the technician responded with, "I'm the professional." We perceived his tone as dismissive and condescending. It raised a serious concern for us that he may have been talking down to her, and in our opinion, it felt as though she was not being taken seriously--possibly because she is a woman. When I contacted the company afterward to address these concerns, the response from ownership, in my opinion, was defensive and unproductive. Rather than working toward a resolution, I was told, in substance, that I was "too cheap to do the diagnostic myself," which I found both inaccurate and unprofessional. Based on our experience, and after reviewing other publicly available customer feedback, it is our opinion that the $125 diagnostic fee did not reflect the level of service provided. This review reflects our personal experience and opinions only. Others may have different experiences, but we strongly encourage potential customers to clearly understand what the diagnostic process includes before agreeing to service.

3 years later the owner is replying to my complaint and wants me to believe it was a GE issue. 3…read moreyears to reply matches with the scheduling issues of not getting back to me lol.

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

Emil was the best! He got my new Samsung dishwasher up & running in my new construction home- The…read moreSamsung warranty ran out due to builder purchase way before home was built- I would definitely use Emil again- He knows his work inside & out- 2 thumbs up & 5 stars

I was told I needed a new ice maker and the quote for the part was 300 more than the actual cost…read morewhen I checked online. When I confronted the repair person he then miraculously found it for the price I found. He then installed it and it didn't produce ice. He returned days later and said it needed a sensor. After a week goes by, replaced that and still no ice. Another week goes by for a return visit to tell me he can't fix it. I asked to be reimbursed and was only given back the labor cost. So now I paid 200 for an icemaker that still doesn't work. Absolutely ridiculous and am very upset. Don't use this company.

From the owner: Appliance Repair SOS – Fast, Honest, Professional…read more We get it—when your fridge leaks or your dryer won’t start, you need help now. That’s why Appliance Repair SOS delivers same-day service, fair pricing, and expert repairs you can count on. Our certified techs are friendly, punctual, and experienced with all major brands like LG, Samsung, Whirlpool, Sub-Zero & more. We’re not just here to fix your appliance—we’re here to make it stress-free. Transparent quotes. Clean work. Reliable results. 5-star local service that shows up when others don’t. Serving Cape Coral to Marco Island – including Fort Myers, Bonita Springs, Estero, and Naples.