Nice ambiance. Great service. Good food. I just hate that they are closed when school lets out. So if I want to go straight from school, I have to pick a different restaurant. read more

I've always really liked this place, especially the sushi it's some of the best around here. However, I had a recent takeout experience that was a bit concerning. My order came out to just over $80, and I noticed an additional 8% gratuity had been added. When I asked about it, I was told that any order over $80 is automatically charged this fee. Since my total was barely over the threshold, I questioned it, and they removed it without any issue. That interaction made me feel like the charge may have been applied without clearly informing me upfront, which was frustrating. I understand gratuity policies, but I believe they should be communicated clearly before being added to a bill and we decide if we want to pay an additional percentage for TAKEOUT. It's shady business and it makes me loose trust. read more

I haven't been to Osaka in a long time, so when deciding where to go for lunch I was excited to go in and have Japanese cuisine! I really enjoyed my meal. I started out with the clear soup. It was really good and had a good amount of mushrooms and onions to make it flavorful. Next, I had the Dynamite Roll. It was super good and filling. So much so I couldn't eat all of my lunch. I could have gotten the 4 rolls, but I didn't know how big the full would be. So, if you are sharing this is definitely enough for two. For my lunch, I have the steak, rice, and veggie hibachi. My steak was medium well and packed with flavor. The rice and vegetables were the same. I literally didn't need any additional sauce for it. The service was really great and it wasn't crowded during that time. read more

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I am really not sure why this place got so many bad reviews. My experience was great, my husband and I made great conversation with the sushi chefs who surprised us with random sushi rolls to try on request we had a woman server who was very attentive and kind to us, made sure our waters were filled, brought our food out on time, stayed connected and checked in to make sure we were doing ok, brought the bill out on time. I love going to places where we feel taken care of and enjoy our time together as a family. This is definitely our new go to for sushi. The tuna and salmon sashimi pieces were very fresh and perfectly portioned. We got the Cordova roll which is now my new favorite, and the kids chicken and rice plate which my son loved. Thank you! We'll be back read more

Eh Eh Just eh Idc for this place The fish is far from fresh, the rice seems 4 days too old. read more

Way too overpriced and under flavored. $17 for hot sake is insane! The "fresh" sushi tasted like grocery store sushi. With alcohol the bull was over $150 for two people. Such a disappointment. The staff was average. Hostess was rude and basically ran to our table to seat us. Our server was very nice and attentive. I will never go back to this sushi restaurant. read more

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I was unimpressed. Food was over priced with smaller portions then I had last visit. Hibachi no longer come with yum yum sauce or garlic butter. Extra charge. That was very poor lighting. And then they had the nerve to add 15% to a bill for two people. Never again read more

My Favorite Sushi in Memphis!!! I come there all the time the staff is amazing. great place for a sushi date. read more

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I'm not a picky eater and very rarely do I leave poor reviews, but I think anyone who's considering going here needs to know what they're walking into. I ordered the lunch special and for $17+automatic 15%gratuity, I was very disappointed. My sushi rolls fell apart the moment I picked them up with my eating utensils. The quality of sushi rice was poor and the appearance of it was poor. A simple california roll is basic and they couldn't even mimic decent quality california rolls. I could go to an asian buffet and get better quality rolls for much cheaper and unlimited amounts. To add to this, my white rice was not white. It had a yellowish tint. The rice was also falling apart and not in the dome shape it normally should be in. It was also dry. The steak I ordered was suppose to be medium and when I chewed on it, it was cooked more than that. It was also so chewy, I could barely get it down my throat to swallow. The veggies were okay, but the squash I ate had discoloration and I'm confident I received squash that was past it's expiration because the mushiness of it did not taste or feel normal in my mouth. I had to spit it out. I did not finish my food and did not enjoy it. I am pretty sure that the food wasn't made with fresh ingredients and I plan to never come back nor recommend it to others. The service from the server during lunch time did the bare minimum. It was not crowded and the server did not provide any service outside of his required job which was to take the orders and make sure we paid. He did nothing to go out of his way when my friend and I dined. I wish I saw the reviews before going here. The food and service do not hold up for what you pay for. I should have just gone to an asian buffet to receive better food and service. read more

Osaka Japanese Cuisine - The quality of my rolls - Japanese Near Me - Memphis, Tennessee

went to restaurant was the only person in there literally No one was in there empty on a Friday night. it was only 3 workers , something jus didn't seem right about the restaurant read more

Had the Cordova Sushi roll, mid-afternoon on a Wednesday. Service was great. The sushi roll was wonderful.

SO DISSATISFIED!! just went for my best friend's BIG birthday and service was nonexistent! we had a reservation and they didn't even bother to acknowledge that! and water? we never got it PLUS no waitress ever came to us! used to be so good and now the environment is absolutely diabolical. if i could leave 0 stars, trust me... i would never coming back and if you're reading this.... DON'T GO!!!! osaka more like osucka read more

The service was awesome I loved how the chief did his little show on the grill and the food is amazing. can't wait to come back read more

Osaka Japanese Cuisine - Japanese Near Me - Memphis, Tennessee

Kristy was a great server to us when the girls and I went out for sushi! She was very attentive to our needs and kept us refreshed the entire time. Food was great too! read more

Service was good The food was awful and not fresh at all Spoke to manager and he was amazed that I told him that the fish was bad Never ever will I eat here again read more

I have drove past this restaurant many times, and I finally decided to give it a try. Seriously such a good decision!! Everything had good flavoring and tasted fresh. The wait staff was tentative, but the hostess was very quiet. I sat in the regular seating and not at the grill, but was still satisfied with the hibachi. I will definitely be coming in soon to try the sushi. The sushi list was very extensive, but I just wasn't that hungry. I had the steak hibachi with soup. Very good portions for your money! read more

Osaka Japanese Cuisine - Steak hibachi - Japanese Near Me - Memphis, Tennessee

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Big Daddy roll best sushi I've had in awhile! Too bad there isn't a location in Atlanta! :( Fried rice was good and garlicky! Don't waste your time on the calamari if you're looking for a regular size portion. Literally a handful, and my hand isn't that big, served on a side plate. So imagine how many calamari one can fit on a small side dish. Other than that. Amazing atmosphere! read more

Great location for lunch. They have an extensive sushi menu. The lunch menu has great specials as well. Servers are always pleasant. The ambiance is inviting read more

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I was really craving sushi and decided to stop by this new place and check it out. The first thing that I noticed when I stepped in the restaurant was that the ambiance was really nice. I liked the decor and the low lighting as well, but the thing that grabbed my attention the most was the conveyer belt. I've always wanted to try sushi on a conveyer belt for some reason and this place offered it! Too bad it didn't offer much else. The first disappointment was the wait staff. The waitress seemed to not know what she was doing, didn't know the lunch specials and just didn't seem familiar with the menu at all. When I was finally ready to order, the waitress was nowhere to be found, so I had to wait even longer until she came back. The second disappointment was the food. I ordered salmon and chicken from the hibachi. The chicken was ok and the salmon was a little over cooked (although I did enjoy the sauce on the salmon). The veggies on the plate were too big to eat without cutting up and had a propane taste to them as if they were cooked on a gas grill with the gas turned up too high. The fried rice was just ok but it had a bit of that gas taste as well. The sushi that came by on the conveyer belt was good (even though the waitress couldn't tell me what the rolls were or what was in them) but there was no ginger or wasabi readily available. In order to get ginger or wasabi, I had to get the attention of one of the chefs making the sushi and have him send it (uncovered) down the conveyer belt and hope that no one grabbed it before it got to me. One thing I think this place should definitely improve on is the wait staff. They should also explain to their customers how the conveyer belt sushi works as soon as the guests are seated at the bar because not everyone is going to automatically understand how it works. I would probably come back again to try the sushi, but that's about it. read more

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Wow, what a transformation this place has endured. From a movie theater to a bookstore, to a fabulous Japanese restaurant. I love what they've done to the place! Though I'm not a sushi eater, I thought the never ending sushi conveyor belt at the sushi bar was cool. Had delicious calamari for an appetizer, followed by hibachi steak served with hibachi vegetables, house salad, soup, and chicken fried rice - all delicious! Couldn't resist some warm sake to accompany my meal. Prices were very reasonable. Base don the ambiance I was expecting them to be higher. I can't speak to ALL servers, but mine was courteous and attentive. Highly recommend a visit if you're looking for Japanese cuisine! read more

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This was my first visit and I must say the food is fabulous. The atmosphere is amazing, the ambiance awesome. Lighting illuminating and our hostess was professional and nice. Our waiters were amazing, LC, was thorough and I didn't get the name of the other gentleman. They both were outstanding. read more

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The menus were stained and sticky. Service was terrible. I had to halfway get out of my seat and grab my beverages and food from the server. Like she was too lazy to take two more steps up to my table and put the food on the table I would rather have had Taco Bell or McDonald's. I ordered the steak hibachi. The vegetables were extremely greasy and soggy no flavor. The steak was so tough. It was like beef jerky that had been sitting out under the sun for hours. I couldn't even chew it up. almost makes me wonder if it was leftover food from lunch rush and it just got reheated. The fried rice had corn in it. I have never had fried rice with corn in it in my entire life I think that it's supposed to have eggs in it, not corn. And then with a 15% automatic gratuity just terrible. I would've given it zero stars if that was an option. read more

Long wait to be seated. Did Not take reservations. But..... once seated the service was great and so was our food. Our waiter was Wynston, who was courteous, friendly, and on point with his refills and checking on us. We had a great time. read more

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We ordered Osaka for a part of our holiday gathering for our department. First, there was not an option to order online without using one of the online delivery services with their standard markup. So we decided to do a call-in order. When we began ordering, we were told some menu items are not available unless you dine in. This is nowhere on the website. Then, we found the cost to be 15-20% higher than the online menu said. The person on the line said that the online menu had not been updated. For four people ordering lunch specials, the cost was over $100 with no beverages included. So, despite my misgivings about the call-in ordering; I thought at least the food will be good and they'll make sure to load us down with plenty of sauces/condiments. No yum-yum sauce was included in the order; that is a first for me from any Japanese restaurant. I ordered steak hibachi and ask for the steak to be medium. It was well done. I ordered a spicy tuna roll and instead received a normal tuna roll that tasted like it was from the previous day. The salad dressing for the salad was also pretty bad. I regularly eat at Japanese restaurants and I am not generally picky. This is bar none my worst experience at any of them, particularly for the price. The only thing I will say to their credit is that the order was done quickly. By the time I arrived at the store, it was already completed and ready to go. But if the food was left over from the previous day, maybe that is not all that impressive. Needless to say, I will not be returning to Osaka in the future. read more

Food is still good IF you can get it in this century. They have restarted the conveyor belt for lunch but when I visited today, there were 4 plates on the belt and 10 (including me) people at the bar. The two sushi chefs disappeared shortly after I arrived never to return. I ate one plate and the waiter offered to order me something another plate which he did. 10 minutes later still no sushi and no chefs. I had to get back to work so I just paid for one plate and my tea then left. So sad that this place has gotten that bad. I won't go back. read more

Trying to enjoy my daughter's birthday, but service was slow, only one waitress. She was wonderful, rolled with the flow, but we were there for 2 solid hrs. read more

By far my worst experience at Osaka EVER!! Finished sushi roll before I saw my server or got a refill on my drink. My daughter and I were finished eating before my teriyaki salmon came out. Salmon was inedible. Dry and overcooked. Told server. She didn't say a word. Not an apology. Not an effort to make it right. Still charged me for it. I wont be back. Osaka has gone down the drain in my opinion. I paid a premium price for sub par cuisine and server experience. read more

Now this, boys and girls, is why I love sushi. Osaka is one of my favorite places to get my sushi fix and their drinks are the reason why I dine in. I normally order to-go if possible bc although I adore Osaka, I hate eating here. Out of all the times I go here, the service is 75% terrible. Without fail. It's slow, they forget a lot of things, then when I remind them of things, they take even longer. The food is 10,000-stars but everything else? Do it the Loan-way and order take-out and your life will be a lot better. read more

The food was horrible not cooked right and tasted awful. The service was horrible. They weren't friendly or fast. I went half the meal without a drink. The place is empty there's like 2 people here. And it's also expensive. I got steak and chicken and it was 30$. Will never be back. read more

Having read the bad reviews, I went into this with a bad attitude. But as soon as I walked in the door, all of that washed away! I was very impressed by how much thought they put into the decor. You can tell they want you to have a good experience - the bright lights, the multiple bars, different styles of tables - I was on sensory overload. And the host was a doll. My friends were already seated and he kept telling me how much I was going to love the table. When I arrived I found them sitting around a traditional style table. But here's the kicker: there was a back to the chair and your legs went into this hole. It sounds weird and I'm sure I'm not describing it very well...but it is very cute! And more importantly, comfortable! Our waiter was also another huge plus. He was so attentive and made us laugh all night long. He made great suggestions and was most importantly, quick. I would have given the restaurant 5 stars but my food didn't blow me away. I think I just ordered the wrong thing because my friends were obsessed with their sushi...leave it to me to order steak. I can't wait to go back! read more

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Neither the steak nor shrimp had any flavor. Very small portions for $23!! The customer service was terrible; the host didn't acknowledge my presence for several minutes. No "hello",or "I'll be with you in a minute, NOTHING!" read more

Osaka Japanese Cuisine - Steak & Shrimp Hibachi - Japanese Near Me - Memphis, Tennessee

This place is fabulous. It was like being back in Los Angeles for a couple of minutes (which, incidentally, is about how long I'd want to be there.) The radio was blasting Some Nights and the revolving sushi bar was gorgeous. Its almost like walking into a really hip night club that just happens to serve sushi. The plates are less than 2$ each on the revolving bar, so you really can't go wrong. Not to mention the huge menu of other Japanese favorites. Don't miss out on the Cream Croquette with mustard sauce! It was delicious. I've also had the tempura, which was fairly standard, but to me, fairly standard is the type of tempura I got at an Izakaya where the waiters didn't speak English, and this didn't defer from that at all. I also couldn't resist dessert when I saw that they serve tempura bananas with ice cream. It was delightful. Next time I think I'll try the tempura cheescake. If you're looking for an authentic Japanese experience in Memphis, Osaka will not fail you. The sushi might not be as fresh as you'd find on the coast, but the night club atmosphere and the prices are unbeatable. read more

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We visited a Tuesday night when we got in town. The hostess were very friendly and helpful. We asked to be seated in the Japanese room where the tables look like they are on the ground. Our service was excellent. I love their Hawaiian fried rice,spicy crawfish roll and dyno-dynamite rolls. My boyfriend order the calamari tempura with vegetables and the calamari was undercooked which made it very rubbery and hard to chew. If you want great sushi and fried rice stop here! read more

Osaka Japanese Cuisine - Japanese Near Me - Memphis, Tennessee

I arrived about 9pm on a Friday night. My party was seated promptly, and the server appeared within minutes. We ordered sushi appetizers, and a few main entrées. Food arrived quickly, was tasty, and overall we had a pleasant experience. I noticed that many of the negative reviews focused on poor service. We did not have that problem at all. read more

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I've never been a huge fan of Osaka, I'm a huge beni fan though. The first time I went, I felt like the portions were too small. I wasn't feeling well and was in the mood for some fried rice and veggies. I didn't feel like going all the way to beni so Osaka would have to do. I ordered the filet and shrimp, my plate was huge and I was totally shocked. My guest has salmon and it sure looked good. We also shared a spicy tuna roll,which was delicious. Our waitress was awesome and super attentive,which was a plus. I'm pretty sure it helped that we were her only customers at the time but still. All in all I enjoyed my lunch at Osaka and will more than likely be back. read more

Osaka Japanese Cuisine - I'm usually not a huge fan of Osaka,however the filet and shrimp was pretty good. Still no beni Hana but I was pleased - Japanese Near Me - Memphis, Tennessee

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This place is a mess. Seated immediately because the place was basically empty on a Saturday night. The table was sticky and we had to ask for new dishes and silverware 3 times because they grimy and had dried on food. One time the waiter took a dirty dish back to the counter (had dried food stuck on it) and we watched as the waiter just scratched the food off with his finger and handed us back the same dish!! I'm not even sure why we stayed, but we ended up ordering the mango roll, the spicy tuna and 2 others which I can't remember. We always try the mango roll at every sushi place we go to and the roll here was just blah, fruit was old and didn't even taste like mango. Then we literally had to ask 5 different people for the bill. There are so many people who work there, but literally no once knows what they are doing. Honestly avoid this place. Memphis has so many great sushi places, and Osaka is definitely not one of them, read more

Osaka Japanese Cuisine - Japanese Near Me - Memphis, Tennessee

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Ok, I'm partially being a bit mean for pushing their 5 down to 4 stars. It's only because they closed the portion of the restaurant that we wanted to sit in. But... Let's get to the grit and grind of the actual review! 1!!! Walking in to Osaka, you notice all the fancy lights and the beautiful seating arrangements. Want to sit at the bar? NO PROBLEM! Take a seat at a tall table for 2? Feel free!!! Have a group and need a bit more room? Find you seat here!!! Or want a cool seat where the seat themselves are built into the ground? Sit yourself down now! Either way, you'll be amazed at everything that you are seeing when you're in this amazing place. 2!! The service! We had a great waitress. She brought drinks rather quickly, then the sushi, then the actual food. VERY QUICKLY! Even gave us a few laughs while taking the order. We came into Osaka somewhat late and walked into music chiming in above us. I mention this because our waitress hummed some good tunes while walking back and forth. It was nice! 3! The food!!!! Now from the Crunchy Shrimp Roll, to the Chicken Fried Rice, and the Hawaiian Fried Rice (Chicken, Shrimp, and Pineapples in fried rice), it was all GREAT! I asked for an extra 2 servings of Osaka Sauce and drizzled it over the top for a great flavor! It. Was. Awesome! We also had a 10% off to use, so that made it a major plus as well. Just as a side note. :) read more

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3 stars for the food and service, 5 for the decor! This place blows Blue Fin out of the water. Very current, this restaurant location occupies the former Bookstar in the Poplar Plaza shopping center, at Poplar between Highland and Prescott. In fact, I believe we were sitting in what used to be the old Self Help section of my once-favorite bookstore. Our server was a young woman, polite, concerned with our satisfaction, but she did not hear anything we said! She missed my dining companions' salad orders and diet coke order. The sushi was good, top 10% I've had here in Memphis on freshness, though the tuna nigiri was quite sinewy. The Dynamite roll truly was! I start my Japanese initial orders with a new restaurant with a seaweed salad (I had a friend who had a fajita test for all Mexican restaurants to test quality and ingredients). The seaweed salad was fresh, light, not at all fishy, and not overdressed (in fact, maybe a bit underdressed, though I wouldn't dare complain and end up with a pool of ponzu in the bottom of my dish). Wish I'd taken photos of this bar, table, or anything else. You have to see this place for yourself. It will be a great spot for hibachi, special nights out, or a small group- ladies' night, anyone? read more

Osaka Japanese Cuisine - Japanese Near Me - Memphis, Tennessee

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This place ought to be ashamed of themselves. Even in the times of COVID the experience I had here was absolutely pitiful. The service was about as good as it could have possibly been considering the fact that the sushi chefs were consistently off the mark and the manager was at best nonchalant. I ordered the Bansai and the Bamboo rolls 8pcs each. The Bansai comes with cucumber, tuna, scallop, crab and avocado. When it came out, instead of cucumber it was made with fresh Jalapeño peppers. For the sake of the LONG wait I tried to deal with it. 3 pieces in, I couldn't do it anymore and I asked the wait if they could please remake the 5 pieces that I didn't eat. After a while he finally came back and said that he spoke to the manager and they "would remake half of the roll" for me. So I would lose a piece of sushi but that's ok, not a big deal. After ANOTHER lengthy wait in which I observe my waiter standing in front of the sushi chefs trying his best to be patient, he was handed a plate where he looks visibly upset and showed it to the manager as it was wrong AGAIN! Frustrated at this point I tell him it's fine just bring it over and I notice that I now have a COMPLETELY different roll of just spicy crab, topped with alternating pieces of avocado and tuna and doused in spicy mayo. Once again I tried to be a good sport but at this point I'm livid. Twice the same order was made incorrectly, twice the manager was knowledgable and didn't even have the decency to come apologize or acknowledge her wrongdoing. I asked to speak to her and completely let her have it, mainly because of the way she dismissed her server when it was the problematic sushi chefs. Edit: Per the manager's comment I failed to mention that the incorrect roll was comped. Not the meal. I am angry with the locals who recommended this place and will absolutely never EVER return. This place is a disgrace service wise. They were given two stars because the food that was actually correct did taste good. read more

I love Osaka's ambience. The service is quick and attentive. My rolls always taste great. I sampled my friend's fried rice and it was tasty as well. I've been on different occasions and everything has been just right each time. I also like that fact that I can order half-rolls. It allows me to have more variety on my plate. I cannot comment on the hibachi as I have not dined at the hibachi grills. read more

Osaka Japanese Cuisine - Tasty and beautifully prepared rolls from Osaka. - Japanese Near Me - Memphis, Tennessee

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