I have had some really great massages, but these last few with Crystl and Joe have been amazing. I…read morehave chronic hip discomfort with SI complications. I am feeing 100% better.

12840 Walker Branch Rd #300, Charlotte, NC 28273…read more.. I have not patronized this business in over two months going on three .. as per the manger that is at this location the last I spoke with her months ago that my personal information would no longer be on file and that' would be the end of myself and this business.. but I am still being harassed every month , getting voicemails stating that I owe money.. when I do not patronize the business. I spoke to a young lady name chy over a month ago and explained everything and inquired about why my credit card was charged $75.00 even though I have not been coming to the establishment and my membership was cancelled. Young lady stated she would look into and I would be issued a refund and contacted back to follow up on this matter. I was never contacted back , instead still harassed with calls and voicemails stating that my payment is due . I disputed the charge with my bank months ago , and was issued the refund , now my bank is stating that on 9/9/24 that massage envy at that location provided information stating I made and authorized the $75.00 in which in fact I did not because I was not patronizing the business and was in agreement with the manger there that I will no longer doing business there nor did they want me to continue business there ..( and I have still been charged $75.00)) this has becoming extremely frustrating, aggravating and I feel this is fraud and harassment at this point.. I called the business again today to speak to a manger she was not available, as she never is anytime that I have had to call in about this matter , and young lady named Niyla stated she could not provide me with the mangers name only your contact.. I stated that I plan on filing charges at this point, because this is all unacceptable for them to continue to harass me with calls stating I owe them money ( it's not an automatic machine it's a person that is calling and I have the logs that support this ).. fraud is when I disputed the charge with my bank and they challenged it stating that I made the authorization...when I don't have business with their company or business .. TERRIBLE COMMUNICATION TERRIBLE CUSTOMER SERVICE TERRIBLE LACK OF ACCOUNTABILITY

I am visiting from CA and found Renuka. She provides a great service , is super knowledgeable about…read morewomen's health and lymphatic drainage. Today I am going for my second visit before flying back home. Renuka shared many things I can do at home for my left arm lymphedema. I highly recommend her to everyone

She is straight to the point. My massages was nice. I was surprised that as covered more upper body…read morethan lower body. However, my areas of need were up there. I would have liked to also hVs my feet massaged - maybe next time. I bought the Groupon so I will Most definitely be back for my second visit. She gave accurate recommendations and the ambience was calm and inviting. She only really spoke when spoken too. She wore a kn95 mask which was very reassuring. I keep my mask on as well. Her hands are strong and she is very knowledgeable.

I honestly hadn't experienced the amount of patience that she has in a while! (Not that I needed a…read morelot) but with everyone being so booked and busy, the basics fall to the wayside. I showed up to my appointment and was greeted by a professional, kind being. I used Groupon and she told me that was fine. She went above and beyond during my service and educated me on proper skin care. I rescheduled and left feeling amazing!

I went to Nzuri Skincare for eyelash extensions and received incredible service. The facility is…read moreclean and comfortable and the pricing is fair. I recommend the lash bath first, I find lashes last a little longer.

My facial was absolutely perfect Rachael D was kind very sweet and very professional. I highly…read morerecommend her and hand and stone for any other spa treatments

This is the main location that I book at due to convenience. Each time I've been here I have had a…read moredifferent masseuse; I usually book based on first availability which is why I've never had the same person twice. My favorite massage was from my first visit but I do not remember my masseuse's name, all the other visits have been decent. Mostly due to technique, hand movement, lack of good pressure, too talkative, missing pressure points, and long wait

If you're looking for a great Med Spa in/near Baxter Village, this is it…read more I've been wanting to try a hydra facial for a while. I was back in town for a week and called to see if I could get in. Prices were reasonable. Bonus, my HSA was able to be used for my facial. They offered a discount on the first facial and made me aware of packages and promos before leaving, but never pressured me to purchase on the spot. In terms of the actual staff and procedures, I couldn't have been happier. Caroline at the front desk was super sweet and had everything waiting for me from walking in to walking out. Jennifer did my procedure. She is a nurse by trade and that definitely shows. She walked me through each step, made sure I was comfortable the entire time and explained post facial care. She even sent me home with a product sample for one of my skin care concerns. I've about 30 minutes out from my facial and my skin is GLOWING! I will definitely be going back here for my skin care needs! Thanks ladies!

Extremely friendly staff. Quick and efficient, and gave me comfort to know I was clearly not being…read moreup-sold. Thank you Dr. Robinson!

Will not go back due to lack of product selection, educated staff, and poor hours of operation. It…read moreis a stretch that it is a very unsafe shopping center and they lock the door before and after each customer. That should have been the sign. Way too many quality options in Charlotte to waste your time and money here

They wouldn't give me a refund or transfer my laser hair package to another area. Not impressed…read morewith their customer service or professionalism. They also missed spots when doing laser hair removal

DO NOT GO HERE ! You have been warned. They will waste your time…read more Booked a hydrafacial treatment for 10am on a Friday. Showed up at 9:58 after driving one hour to be told their aesthetician was not in that day. They claim to have called me but I had NO missed calls and NO voicemails. I asked what they are going to do for my inconvenience and there was nothing they could do. They wasted two hours of my life and had horrible office etiquette.

Susan was a great injector. Happy and pleased with the results every time. Clean rooms, quality…read moreproducts, and very attentive staff. Love the decor and artwork they have!

I love this place! A few months ago I had a really bad allergic reaction to some lotion on my face…read morethat sudden appeared out of nowhere and resembled acne. Fast forward and it seems that the acne is under control (or at least controllable) but I was left with hyper pigmentation (dark spots) on my cheeks and forehead. I was introduced to Kelly (owner of Haven Spa Boutique) and she immediately sat down with me and gave me a full skin mapping (under the bright light...I mean the works). She customized a facial program for me and I have noticed a tremendous difference. My skin is softer, less breakouts, and most importantly...the dark spots are fading! I know she will get my skin back to were it used to be and better. Since then I have also gotten my eyelashes tinted and they turned out great...it looks like I have on light mascara most days. I truly recommend this place...you won't be disappointed (plus she takes continued education which is a major score for me...it make me trust her more with my skin knowing she's taking additional classes for different types of skin)!

I love going yo this spa! Kelly and Deniza are both amazing professionals! I love my lashes and i…read moream happy every time i leave the spa!