I recently went to Outback on in Independence and I'm glad I did my father and I had some spicy wings and a basic steak but the potatoes and all the condiments were right there perfect. The prices on the upper level Stakes have gone up so I just stuck with a basic beginner steak which was like 10 or $15 but the salad and the baked potato were right on par. read more

Listen, I dont leave 1-2 star reviews often because I like to believe everyone is trying their best so I give the benefit of the doubt. This location though, blows my mind. Yes, I know it's an outback so it's not a pillar of great steak but the salad is awesome & the kids steak is a good deal. My steak is never cooked right. It's always severely undercooked or overcooked. For reference I order Medium or Medium Rare (Rare is reserved for places like Marble Room). The service is also really bad. We no joke waited 30 mins in a pretty empty restaurant for our post meal check multiple times & no one was around so we couldnt even ask a different server. Listen, I've worked in a restaurant so I understand things happen, off days, etc but every time I come here or get take out I'm always super disappointed. If you want Outback I recommend the Westlake location. The steak is hot & salad cold. read more

Their covid protocol at this location is terrible. They block 1/2 the restaurant off and cram everyone back to back in one section. They should be seating people with a booth apart. There's no reason for this. And then they have table tents that say "area closed for social distancing" only there is nothing socially distant about this restaurant. All the socially distant tables are together ‍ read more

Outback Steakhouse - Steakhouses Near Me - Macedonia, Ohio

Arrived 2pm for late lunch. Waitress very nice. Restaurant not crowded at all. Maybe 8 tables. Ordered drinks and all food within 10 minutes. Got blooming onion in about 25 mins. My wife's side order of Brussels sprouts came out 30 mins prior to food for some reason. Food finally showed up after 90 minutes. My ribs were cold. Been sitting around. Chicken was warm, not hot. Wife's shrimp ok. I have given this place so many chances over 10 years. Up until covid, used to be acceptable. Appeared to be poorly managed. This has been made worse by covid and the lack of people willing to work for a living. Still poorly managed and unacceptable wait for cold food. I wont be back to this Outback. read more

I enjoy the food at outback, I really like the blend of spices they put on the steak to give the filet a little kick. I've only ever gone to lunch here, the pricing is pretty decent. I got a 6oz sirloin with 2 sides and bread for $14. They allowed me to sub a salad for no upcharge. I ordered my steak medium rare, it came out a perfect medium. To be expected at a chain restaurant during lunch. The sweet potato was excellently cooked, I got the cinnamon sugar butter on the side and applied it as I felt it needed. The restaurant had an off odor, especially the bathroom. But it didn't bother my meal. I would return for another steak in the future. read more

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I wanted to order a classic prime rib and was told there oven wasn't working for 3 weeks. I didn't have a plan B so I went with the sirloin and ribs with fries. Not cooked right on all items and it wasn't hot like warm at best. Was stuck here for 2 hours and 5 minutes. Sorry but very bad experience couldn't wait to leave. read more

Not what it used to be. Sigh. Portions small. Four shrimp? Steak tough. Have been going here for years but not anymore.

My lady and I hit this Outback because it was in the area after dealing with some car trouble. It was a welcome sight after dealing with the car and we were a bit excited for some steak. They were able to seat us immediately and a waiter came over pretty quickly to get us settled in. He was polite and offered to start us off with the usual beverages while we looked over the menus. I used the restroom and when I came back, he visited again to drop off the drinks and bread and tell us the appetizer (Mac & Cheese Bites) were coming out shortly. (I could tell he had ruined a little surprise by the reaction on my girl's face, but she didn't make a fuss about it) For drinks, she went with a fancy Kiwi Rita (with a Tequila upgrade) and I went with the Skinny Rita. The complimentary bread was a warm, narrow pumpernickel loaf with some whipped butter. It was a nice bit of something to start, but nothing special. The Mac & Cheese bites were pretty darn good and full of creamy gouda cheese. I expected a bit more mac involved, but I think it was just integrated into the breading somehow. The single order was enough for two, so that was a perfect portion. We went to place our entree order and I was dismayed to discover they had sold out of their special seasoned Prime Rib for the day and I shed a few tears and raised my fist to the sky and screamed, "WHYYYYYyyyyyy...!?!?!?" Once I calmed down, I ordered a medium rare Ribeye topped with mushrooms and complimented by various grilled veggies and lil Miss Alison ordered a medium rare filet mignon with lobster tail, a sweet potato, and some grilled asparagus. Both steaks came out grilled to our liking, with the only problem being a case of my missing mushrooms. This time I raised my fist to the sky and the waiter quickly said "Oh! Let me go get your mushrooms!" just before I began wailing... (I bet the rest of the restaurant was thankful for his quick actions) ; -) We were both happy with our drinks, appetizer, meals, and the service we received. Just a few tweaks and they'll have it all figured out. I'd go back again with a smile. read more

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I'm all about supporting restaurants during the Coronavirus pandemic but this place is awful. Waited 50 minutes past my pickup time to receive my order... on a Wednesday. Got home and all of it was cold and overcooked. We were also missing part of our order (I should have checked before I left but I was ready to get the hell out of there). It's hard to patronage a restaurant for takeout when so many other establishments are doing exponential better in so many ways than this place. Save yourself a headache and order somewhere else. read more

Never had a bad experience at my home town Outback restaurant but yesterday while returning home from a trip to Ohio we stopped at this establishment. Building on the inside in dire need of updating if that was the only issue I wouldn't write this review but the my food was not up to par, my bun on my chicken sandwich was dry and hard, my fries were cold and unappealing. My granddaughters steak under cooked but she didn't want it sent back. Linen and silverware dirty. The other food received by people in our party was to their satisfaction. Overall an unpleasant experience but our waitress was good and other staff members pleasantly attentive to our needs. read more

I left this restaurant as hungry as I was when I arrived I'm not sure where to start, I'll just say is my Cobb salad was not a Cobb salad it was a grilled chicken salad with egg and the so called salad dressing was very watered down like my margarita. My blooming onion was greasy and overcooked. My waitress approached our table to follow up by asking " what's up?" And my order of wings with onion sauce were not good . VERY DISAPPOINTING! we recieved a coupon for another free onion next visit. Will not be happening. Terrible food and the place was not even close to busy. read more

We will definitely go to Outback but not to the Macedonia restaurant. Beer came long after appetizers due to undivulged keg issues, filet was actually a sirloin, loaded potato wasn't, Stella wasn't, things moved slowly. So different from a couple of years ago. read more

Came here Friday night with my mom around 630. Got seated right away, Aaron was prompt AND attentive. Were never lacking for anything. I had the pork chop, it was delicious...perfectly cooked steaming hot as was the broccoli. We were out of there in a little over an hour with no issues whatsoever! read more

Outback Steakhouse - Porterhouse pork chop... so good!! - Steakhouses Near Me - Macedonia, Ohio

Everything was alright but they forgot my ranch with my Aussie fries and that's the best part of the meal, and it was cold. I ordered it around 4 and it said it would be here from 5:00-5:20 it came here at 5:50 after I called grub hub and the food was cold I would like my money back but this app is too confusing! read more

Help is a problem with most restaurants. Came in, told 15-20 minutes. At 18 minutes we were seated It was worth it. Immediately, Ryan, our waiter was a 5 star. Polite, smiling, not hurried, exacting in our order, pleasant, he was attentive. Top 5 waiters I have had ever and I have been in many restaurants. Food was cooked to perfection. I haven't been at this restaurant in awhile because of the pandemic stuff, but certainly glad this was one of my welcome back into the restaurant world. Ryan, I will always ask if he is available. First choice. Make him yours. read more

Usually, a favorite. Ordered curbside today. The worker was beyond confused. Food finally brought out 30 min late. Of course, ice cold! Steaks were tough! Did not get our side with one meal. Horribly disappointing. Told manager wasn't available to speak with me. Maybe train your workers?? Pretty clear my order sat there the entire time! read more

Very disappointing. Food was very obviously reheated. The asparagus was so over cooked that it was mushy. Grilled shrimp was fair. Nothing I would order again. Reheated which made it a bit rubbery. Steak was fine. They were OUT of baked potatoes ( we were seated at 7:10 on a Sunday) so we had sweet potatoes instead. We will NOT be going back again. Service was fine, but they are clearly short handed in the kitchen. read more

My husband and I Waited an HOUR on our food. The restaurant was freezing and several tables seated after us received service and food prior to us. It was a Saturday night and busy, but never should wait AN hour anywhere. Never will go back read more

Just got some DoorDash takeout as I had just got home from work and it had been a long day. Everything was amazing. Cooked perfect. The steak was spot on and one of the best I've had it awhile. Just wanted to say the kitchen staff is doing a great job and keep up the good work. :) read more

I am so pleased with our experience here. We waited for a long time for our seats and the then we waited for the food. The server was so lovely (and was training a young gentleman). Our food came out cold and the manager, Greg McCurry, was so wonderful. He has such a great leadership style! He listens. He communicates well. And the food was ultimately excellent. I could not recommend this Outback more highly!! Please say hello to Greg!! read more

Me and my family were seated immediately and everyone was so nice and the food was really hot

Ordinarily, I don't write reviews on chain places I've visited dozens of times, but this visit to Outback probably merits a little constructive feedback. I'm rating three stars to a store that seems to average only two which is kind of weird in and of itself. I like Outback, their formula has always worked for me and they do a fine job with their menu and their take on chain-outlet beef, chicken and ribs. I was disappointed to notice that the rack of lamb was no longer an option on the menu but I imagine that was a corporate decision based on cost - I know it costs more in the stores these days than it used to. We visited on a Friday evening around 7 pm. We were able to find parking despite it being fairly busy; we were seated right away because we opted to sit in the bar area. There were people waiting for tables. Our server was named Olivia. She did an admirable and attentive job taking care of us. She was kind enough to bring us samples of a beer she couldn't describe for us (Great Lakes Cloud Cutter) and we opted for different beers. I had a flight of beers that went light to dark, they were all pretty good. My wife had Brew Moon. One thing that I noticed was that it seemed like people were being trained on Friday night there, one particular pair of young men in all black (but with no name tags) kept standing near our table and talking and went everywhere together. Not a huge deal except that it was busy in the bar where we were seated and they walked by us at least 10-15 times, and sometimes stood right near us. I suspect Olivia was new as well, she was accompanied by a silent and stern-looking manager when she brought our beer samples, and sadly, did not bring us any bread until we asked, which was after we got our salads. The food was as we ordered and it was good; a blooming petals appetizer, a wedge salad, a side salad, a large Ahi appetizer stood as the entree for my wife and I had the 12 oz prime rib with a baked sweet potato. Everything was good and I do love a baked sweet potato! One beer and one flight brought the total to $70.00 including tax and tip. Anyway, looking at many of the other reviews it seems like this store has had a chronic issue with executing customer service and I will say we had minor customer service issues on this visit. I like how Outback does steaks, and I don't mind a little bump in the road of service - If I wanted a flawlessly executed steakhouse experience I wouldn't look for it at a chain restaurant near a suburban strip mall, and I do think that this kind of restaurant suffers from unfair expectations and comparisons...but given the period of time over which the low reviews seem to persist, and mostly over customer experience, clearly there is room for improvement and that would fall on management in my opinion. But the food was good. read more

Not a fan of chain restraunts, however my boyfriend's mom really wanted to come. I enjoyed our server, although slow. And my steak salad was great if not for the poor quality of steak. The worst part was the bathroom. On my way out I had to let the staff know how unacceptable the cleanliness ( specifically the smell) was. I will NEVER go back unless all I want is the Bloomin' onion which never disappointes ( how can it...its fried onion!) read more

Outback Steakhouse - Steakhouses Near Me - Macedonia, Ohio

Outback has fun marketing, made blooming onion mainstream, and a great college bowl game between the SEC and Big Ten. But the food is lacking for me. The steaks are not that great, been to outback a few times ate different location and its always underwhelming. The blooming onion is good, but then again not sure if I had a bad one. The steaks weren't that good, tried a few of them all taste like I could make them at home. This place screams chain steak! Not seasoned, regular cuts of meat, overpriced for the quality, and leaving you searching your smart phone for a better steak house. I would avoid and save your money for a better steakhouse. This will keep save your money from going "down under". read more

I walked into outback and was seated,my waitress Brenda was very nice we quickly ordered and the food was excellent Jeremy the cook did hit thing. read more

The blooming shrimp is what my hopes and dreams are made of!! Enough for 2-3 people. Absolutely delicious!! Also, the best Caesar dressing ever! read more

We had a family get together at the Macedonia, Ohio location. The evening was a total mess-up from the start. Very low energy at the door and at the table greeting us. We arrived at 5:30 pm, the drink order took some time to deliver, after orders were taken some salads were delivered after 6 pm others did not arrive till after some dinners arrived. We asked foe explanation for the extremely slow and poor service. The manager did not come to our table till we demanded it. I noticed other tables were waiting long period of times as well. My meal was not delivered till we were getting ready to leave, I told her to remove from the bill, and the to go order never came for my grandson. The manager did remove the extremely late coming and wrong orders, but she was very cold and unphased by our experience, BAD MOVE!! This is a very poorly managed location an the staff is not trained properly. I know this because I have been in this business for many years, form location manager to district manager and even with all the changes that has taken place, training, training, training in all areas of the business is the simple solution to most problems. Also they were out of the prime rib and mash potatoes, really it's a steak house? I will give a negative rating only -10 With the cost of enjoying a simple dinner out these days a total negative experience is not what we want to deal with. D. Martinez read more

Audit on performance. Waited for 10 min before being served drinks. Used the restroom and found marijuana shavings on the toilet paper holder and tabaco in the toilet. Manager became aware and brushed off saying that he only saw tabaco but photos dont lie. During the end of the meal I had to ask for my bill because our server had not checked on us for awhile. Not very pleased with this company or the lack of response and integrity. Business is slow. read more

Outback Steakhouse - Steakhouses Near Me - Macedonia, Ohio

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Went to grab a quick bite and a drink after work. The bartender did not greet me. As I sat down she said I will be with you in a second. When she did finally approach me she still did not greet me. Basically ask what would I like to drink and eat. No type of customer service skills. I ordered my drink and food and not once did she ask me if my food was ok or if I wanted another drink. After 30 min she gave me my check and walked away. So rude. I will never recommend this restaurant to anyone. read more

Went here with my sister. She's never been and we wanted to try somewhere different from our usual places. Both of our foods were freezer burnt. Our side salad lettuce wasn't fresh, and our side salads got brought out after our meals even though they should've been brought out before. Not to mention, their prices are high for no reason? I would be fine paying those high prices if the food was actually good but it was not. Really disappointing experience. The only reason i gave 2 stars was because the host was nice. read more

Meh is about right. Saving grace was the sweet waitress we had, she made everything better than it could have been. Outback is a steakhouse, so you typically come here for steak. Everything was decent ACCEPT FOR THE STEAK. We ordered the mushroom appetizer which was good! The mushrooms were fried in the same batter as the bloomin' onion and they were tasty. Came with ranch dipping sauce... But it was SUPER spicy. The waitress told us they use a spicy ranch. This is probably the company issue, not this location, but that should definitely be indicated somewhere in the menu that the ranch dressing is "southwest" style. Southwest though!? It's an Aussie theme! Not southwest. The same ranch was on our salads and again, was spicy. My baked potato was decent. Wife's fries were fine, but the steak... My guess is that the steaks were frozen, and put on the grill frozen. We ordered the 9 oz. but I do not think that's what we got, they seemed much smaller. The outsides of the steaks were somewhat burned and so the insides were well done. Wife doesn't mind well done meat. Medium rare is my version of well done, so mine was terrible. And chewy! Oooof. We also waited quite a while for our food, when we were just driving through on our way home to NY. It was irritating especially since there were only about 5 other people there. Meh truly is the right way to sum up this visit. read more

Customer service I have learned is not a thing anymore. Went to this outback steakhouse in Macedonia Ohio, in the service was just awful. I understand that they were understaffed but by the time we got seated there was three people in the whole restaurant and our waitress only had one other table she forgot refills she didn't check on us and I heard her in the kitchen joking around as we were still waiting for the stuff we requested. Not to mention the 45 minute wait when we were till 20 minutes if you're that under staffed maybe not be open at all... read more

Visited this location on 02/18/18. Would have given a 5 star rating but the parking situation is terrible. Worst parking lot set up I have seen in a very long time. Would have thought it would be standing room only out the door a mile long. Once we were able to park, not in the restaurant lot itself mind you, things were great. We were pleasantly greeted and sat immediately. The overall decor and atmosphere was the same as the other Outbacks I have been too. The property was very well cared for, maintained and clean. Our waitress was wonderful. She was very polite, easy to talk to and personable. She explained that she was in a split section and we may have periods of waiting that she preemptively warned us about. However, we never experienced any wait in service or need at all. She was on top of everything and made our visit uneventful. The food was prepared efficiently and expertly. The food was visually appealing and tastefully appetizing. No complaints or short comings here. Overall, a very pleasant and fulfilling meal. Just what we needed. Would definitely come back if in the area. read more

This restaurant was closed on a Saturday night at 9 PM. It was still lit up and I did not know until I went to open the door and the doors were locked. An employee was sitting on a bench outside watching me while smoking something other than a cigarette. He then told me that they close at 8 because of a labor shortage. I get it, I really do, but this is ridiculous! read more

Our waitress Michelle was great, I'll start with that, not her fault. Came in on a Friday night, not overly busy, did a "reservation" online to hold a spot for a table for 2. Reservation was for 7:30. Arrived at 7 to be early. Didn't get sat until 7:50!! Checked in with hostess stand 3 times for updates, got nothing. finally when someone who just put their name on the list got sat before us I lost my patience. Finally got sat & they were sold out of prime rib. App came out at the same time our dinners did. Definitely not a great experience & not the 1st time it's happened here. They blew the 2nd or 3rd chance I gave them, but now that's probably it for Macedonia Outback. read more

Delivery here is great, been a customer for 20 years straight this may! 20! Julianne , and Nicole are amazing managers. And endless servers I love as I've seen so many blessingly ! Delivery tonight was brought by Maddie. Very nice, timely, polite and a great worker! You are lucky to have her and a amazing staff here ! read more

Waited over 2 hours on Mothers although i prepaid for my order online and never got my food. They were totally unprepared and it was total chaos. Over 30 people waiting for their food. Don't go there read more

Wow what a difference a few years can make. I never post reviews though felt I had to. Not much to say but very disappointed! Server was doing the best she could. Sort of felt bad for her. I don't think she had the training. Appetizer as well as food came out timely though both were extremely cold. Their signature blooming onion was small and had a lot of grease. I attribute this to it not being cooked hot enough and the oil not being cleaned/changed in the fryer. I had worked at a fast food steakhouse and I know what causes this. The steak had a bad taste and baked potato was cold.... The soup came out extremely hot... like microwave hot. It is a Saturday night and at 7:40 there was no wait/line. Place had many open tables This should have been a sign that this was not a good choice. Probably will never go back. So unfortunate, since Outback used to have a good reputation as a moderate steak house.. as with time I think this chain will go by the wayside. I think it would take a major turn around at the franchise as well as the corporate level. The next time I go for a steak outback, it will be out back to my own grill! read more

My husband and I frequently go out to grab a to go order from outback without the kids. Usually everything is perfect. We tip well even for our to go orders. But today was different. The requested sirloin was to be cooked medium. Instead it was torched like a piece of charcoal that is stationed on the bottom of a grill. My dog couldn't even chew it. I was totally disappointed. I ended up sharing my husbands meal. I have two stars because my husbands meal was much better. Thumbs down this go around outback. read more

Outback Steakhouse - Sirloin steak over well done. - Steakhouses Near Me - Macedonia, Ohio

We had a pretty good dinner here last night. We did call ahead seating and our wait wasn't too bad at all. The front check in staff were beyond friendly and charismatic. The food was very good especially the warm bread loaf that was included with the meal. The steaks were cooked to order and the portions were reasonable. They even did light seasoning on my steak because I'm sensitive to high salt. No complaints on the food. We ordered two different types of sangria that were super tasty like fruit juice but not a ton of alcohol! However, he offered us drinks for happy hour price and they were not reflected on the bill that way. Otherwise, he was a very friendly and attentive server. Unfortunately it was soooooooo cold at our table and even colder in the bathroom lol, we weren't even near the door and had to put jackets over our laps. Its not a frequent spot for us but we will go back for a reasonably prices steak. read more

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