We were seated quickly and the waitstaff was great. However... I was surprised at how run down the place was! Really a surprise for a national chain. We we changed booths because thebenches were all ripped up on the first one they seated us at. Paper all on the floor, etc. Our meal was excellent, but it really makes you wonder what the kitchen looks like when it's that messy in the seating area. read more

I expected more. Im not picky and I LOVE Outback. After deciding to splurge we bought $80 worth of takeout from your restaurant. I realize the quality of the food is better dining in but we could barely eat it. Her seafood pasta dish and maybe a spoonful of sauce and the noodles were rubber. I got a 22oz rib eye with crab legs. Loved the crab but the steak was inedible. I had to preheat my oven and RE-COOk ny steak myself. I asked for Medium Well and my steak was literally bleedng. It wasn't just a little to rare either, it was rare for people that like it rare. Horrible! We go here a few times of year but Longhorn Steakhouse is looking better and better. read more

Outback Steakhouse - My "medium well" $30 steak. Extremely disappointed. - Steakhouses Near Me - Wilmington, North Carolina

we had dinner there the Saturday before Christmas. we are from Colorado and OB has been a favorite. we were very disappointed. I ordered a rack of ribs. the ribs looked and tasted like they were boiled or backed. and hit with a squeeze of sauce. They looked in appetizing and were missing the OB sizzling presentation. I ate the sides and chose to take mthe ribs home to throw an the grill the next day. They were great after being put on the grill. it was a busy night we were eating at the bar. our server was very nice.. Just as a side mite the bathroom was a disaster and left a very bad impression. we won't go back. read more

We dropped in to order some take-out for the Throwback Prices sale. But is was nothing close to the quality we have experienced in the past and come to expect from this franchise. Very disappointing. We went in around 4:30. The takeout desk is terrific and the person running it was efficient, informed and very friendly. The food was not good. It all seemed to be left over from the lunch crowd several hours earlier. The Bloomin Onion was completely wilted, probably microwaved. The potato was so overcooked it was inedible. The Broc&Cheese had some sort of liquid cheesy substance in the bottom of the container. And the meat was so undercooked it was raw in the middle - and so chewy and tough I couldn't eat it. I ordered it medium. Yes I know how to order meat, have been doing it for forty years, so don't even start with me. I know raw, and I know horribly chewy, yours was both But our dog loved it! To contrast this with our recent prior take-out experience; Broc&cheese made with real shredded cheese and fresh broc, meat perfectly cooked and tender as could be and a potato so fresh and hot. Where did it all go wrong in a month? Was it the time we came in? What was it that went so horribly wrong between those two starkly different experiences? We were very disappointed in this experience. Our dog loved it though, after we chainsawed through the meat to make pieces for him. Tighten it up, Outback! I love your food, but this last visit was horrible and I will have reservations about coming there again when there are so many other options out there. read more

If you like steak don't go to this location. Treat yourself and go to Longhorn steak house. We ordered the rib eye. It came out charred. Tried to cut it and it was mostly fat. Sent it back and the manager came. She said that the rib eye is their most marbled. I told her marbling is different from fat and when you burn the outside of a steak it ruins the taste because all you taste is the carbon. We changed from the ribeye to the new York strip. It came out and it was tough. Outback has really gone down hill. Like I said if you truly love steak go to Longhorn. You'll be happy. This outback location is th pits! read more

Curbside delivery took at least an hour. Should have allowed us to walk in to pick up. I'm sure our food will be cold.

We went to dinner yesterday and we both had the prime rib. My wife had the 12 oz. and I had the 16 oz. When the waitress brought the platters over, I said OMG! Mine filled the plate! It was the BEST prime rib I've had in years!! I highly recommend the Outback for the prime rib and of the Bloomin' Onion.!! John R. Wilmington, NC read more

Did not even give me a napkin. The burger was not worth $10. However, the facility itself is very nice. How do you order a burger and fries; yet not give me a NAPKIN... disappointed, because it's also my birthday, and I was looking forward to decent food, and I was disappointed by the quality. More minuses than pluses, therefore, this Outback has earned two stars. Also, I dislike how the place has an Australian theme, yet essentially all of their food is that of Chilis'... Would not recommend this place to anyone. I was here with a friend, and we wanted to pay separately -- the waitress did not ask, and put it on one check. We then had to ask and wait some more to leave. read more

Outback Steakhouse - Steakhouses Near Me - Wilmington, North Carolina

What a bunch of ditzes working the hostess station. How dose a 30 minute wait turn into an hour and a half? All four of them giggling. No wonder we have not been here since 7/2011. read more

On Friday night, we had a very large party of 16 people and our service was impeccable! Our servers name was Tom I believe and will request him every time from here on out. He was fantastic and was very efficient. We are all big fans of his :) read more

I'm going to start off this review with a bit of a background story. My family has a cottage in Wrightsville beach and we walked in this outback last summer and walked right back out. That was due to a hostess rolling her eyes at my Mom for not wanting to sit in the bar area. This trip, we decided to give it another chance since we love the outback in Cary NC. When we walked in, the hostesses never greeted us. We waited a solid five seconds waiting for them to say something. They never did, so we told them the size of our party and got lead to a booth by a moody hostess. We ordered our drinks and they bring me a sprite that has a bug in it. Plus our bloom and onion was hardly breaded and they left remains of the outside of the onion. It was hardly edible since the only sufficiently breaded part was the part of the onion that shouldn't have been included. My French and onion soup was very cold, and the wine in it was over powering. Alcohol put in food has never tasted as strong to me as that soup did. Both of my parent's baked potatoes were bitter, and the lettuce in the Caesar salad was very soggy. Our bread was stale and our steaks were very fatty. We love the outback chain but this particular restaurant fell very short for us. I would definitely recommend spending your hard earned money elsewhere. read more

Food was excellent, first time dining there and was so satisfied. Steak was cooked to perfection, loaded potato was great and salad was just as pleasing. I cannot wait to visit again. Would highly recommend this restaurant to everyone. Good job!! read more

I have never written a negative Yelp review before this. I have been working in the service industry for nearly twenty-five years. My wife and I had dinner at this particular restaurant earlier tonight, New Year's Eve. Now, I understand that people want to get out of work in time to celebrate the holiday. This is completely totally understandable. However, at 9 o'clock sharp the lights went from a very comfortable level to the highest possible cleaning level, very, very bright. The restaurant was not closing, people were still being sat. At first, we thought someone had bumped against a light switch. However when five minutes went by and there had been no change in the lights it became obvious that it was a choice. Our server came by to check on us and we commented on the lights. Her response was a strange, "They went... up." Not a question, just a weird acknowledgement. She went away and after a few minutes the level was brought down a very, very tiny amount. A few minutes later, someone who I can only assume was a manager, who was wearing very casual clothes, came by to see if we were OK with the current light level. We stated that it seemed pretty obvious that the lights have been bumped up to suggest that everyone leave. Surprisingly, she did not refute this. Instead, she said that they had been having problems with the lights all day. About 30 seconds later she said that someone had bumped against the lights. She walked away after suggesting to us that they could not possibly be brought any lower than the still very bright level they were at. Now, I realize this isn't the fanciest restaurant in the world, so maybe our expectations shouldn't have been very high. However, our bill was $78. And for us that's a fairly significant amount of money. Additionally, I should add that we tipped $22 on that $78 tab. A server should never be punished for the actions of their manager. However, the pumping up of the lights to get people to leave at 9 p.m. was extremely rude and, frankly, inexcusable. It would please me to no end if I were to find out that the manager responsible for this action were severely reprimanded, if not fired. It damn near ruined the only date night my wife and I were able to have for a very long time. We will never, ever be coming back to this restaurant. I strongly suggest you avoid it as well. read more

Twice in one week I tried buying food from the Wilmington NC location and twice I didn't succeed. I tried ordering online for takeout for the new blooming onion with steak and french fries but there was no option for it. So I called to order, I was told I couldn't order it to go because they didn't have a container large enough. Strange but okay. I really wanted to surprise my boyfriend with this because he has been talking nonstop about it. Tonight, we went to dine in. We got seated and our waitress never came! We waited 10 mins and just left. It wasn't busy. And a waitress kept helping the family a few booths down!The hostess wanted to seat us in the bar area and you could tell she wasn't pleased when we wanted a booth. Sorry Outback, you lost 2 good PAYING customers. This is my review from 2 years ago. 2.0 star rating 9/7/2015 I had 3 deaths in 2 weeks in my family so I thought I deserved a good meal. My boyfriend and I ordered takeout and waited 45 minutes for it. I ordered ahead too. I ordered a blooming onion, chicken wings and a soda. The onion was small and burnt. The wings had no real meat on them. The only good thing was the soda. I won't be back. I'll go to Texas Roadhouse instead. read more

its good most of the time. watch for dirty dishes, dirty classes. Good food when prepared properly. Sometimes when busy quality and cleanliness wanes. read more

Walked in and ran out. Smells like mold in there! Staff appears nice but they need a air purification system. Also, it was well below 65 degrees in the restaurants. Not comfortable or palatable. read more

Worst customer service I have ever experienced, and the manager was yelling at employees in front of customers. Will not ever be returning.

The food was excellent so why only 2 stars? Maybe it is a Wilmington thing but most waiters we have encountered appear to have not been trained in any other way other than simply being order takers. This place is no exception. No proper greeting, no menu discussion, no recommendations, no up-selling. Looking around the restaurant every seated table had empty dirty dishes piled up. It was like pre-busing is a topic that was never discussed. The manager even walked up to our table and asked us how everything was. We had an appetizer plate, four bread plates and a cup of soup piled on top of each other at the edge of the table. We told him the food was great, he looked at our stack of dirty dishes and walked away empty handed. Waiters: I urge you to go on YouTube and watch training videos on how to be a good waiter. This will increase your tips significantly and earn you loyal customers that will return and specifically request your section. You're consistent high sales will get the attention of management earning you the absolute best sections at the best times! read more

food was delicious but service was kinda slow. however, woman's restroom was nasty, toilets did not flush, trash was not in the right place, and toilet paper was out in all stalls. read more

We went there was good. Steak was very good. Lobster was very good. But we just found put a friend ours went there and got sick went to the hospital and they asked what she ate that had made her very ill! She said had ate at outback steakhouse and he asked her if still had her dinner. Luckily she did she gave it to him they had it tested it. This is very gross!! There was urine on it EWWWWWW someone did not wash there hands!! Eww we are not going back to that one. Thank god she is OK!! read more

Steak was ok, Not like I remember being flavorful, Had to send back , because. I ordered it med came out rare and baked potato cold. Those things happen. What got to me the most was that they have 1st come self seating in bar area.We had 2 different customers ask us to give us our table when we were done. First of all very rude of customers but why should they be allowed too do it. Why shouldn't they have to wait like other customers. Management needs too change there rules. If they don't want to wait go early like we did. We were almost through when we were approached but then felt rushed and stalked. Not sure if I'll go back. read more

Decided to try this steakhouse out as we typically eat at a different steakhouse in Wilmington or Myrtle Beach. It was late after taking our kids to hitting lessons and wanted a good meal. Parking lot was pretty empty (first red flag) so we swung in. Arrived around 8:15pm. Seated quickly. We were left to wait for at our table around 20 minutes before anyone approached us about drinks let alone our food order. I was getting saucy (I have an obvious RBF when displeased), I'm sure they could tell. We were about to leave and then someone approached, not our waiter, but she asked us if we would like her to take our drink and/or appetizer orders as well as our waiters name. She apologized for the wait. She took our order toward the kitchen and spoke to a gentleman before slipping behind the wall. He was our waiter. About 4/5 minutes later he comes with our drinks and apologizes too. Then asks if we would like a free appetizer due to the wait (um, yeah). We told him we ordered one already with the 1st lady and placed our meal order. Appetizer came relatively quickly once ordered, blooming onion was ok, kinda greasy for my taste as was difficult to pull apart. Manager comes out next and apologizes again and says they were sorry for the long wait and that they would comp our appetizer. That the wait was not descriptive of their normal service. Appreciated. Salad and bread come out. While drinking our sodas, I notice my glass has a crack nearly all the way around but I'm 2/3 through it so let's hope there's no glass in it. Hubs says wait until we get our food to say anything because he didn't want to risk "special sauce" being put on our meals (since we've already been marked as complainers...hoe sad. Food arrives. My Aussie salad was decent, kiddo could eat her philly because she didn't feel well so jury's still out. Hubs didn't eat most of his bone-in ribeye cause the flavor was aweful but the baked potato was good. Taking the steak home to feed the dog. We paid and even tipped decent (about 17%) despite the bad service. We eat at steak restaurants often and will not return to this restaurant again. Food and service was not worth the money we paid. read more

I hadn't been to an Outback Steakhouse in years, but I remembered the last one was absolutely wonderful. Unfortunately, this one disappointed me a great deal. Service was wonderful. Our server was marvelous, fast and absolutely kind and understanding. I am an enormous steak fan. It is my absolute favorite food and I love nothing more than a good ribeye. Bread was great, bloomin onion was tasty. Sweet tea was nothing special and kind of sour to be honest. Really, it isn't that hard to please me with steak, but I do expect a level higher in quality for the price you pay at this restaurant, and the steak was not good. I have never once in my entire life sent a steak back and I did today...not once, but TWICE. The first one came out with this bizarre sour taste. I can not put my finger on it, but it simply tasted foul. Terrible after taste as if the meat had been absolutely saturated in sherry for days, which it obviously had not. The first bite made me blanch. I had to ask my girlfriend to try it and make sure my tastebuds weren't messed up because I couldn't believe it. The waitress was super nice and greatly encouraged me to switch dishes to another steak. By the time that arrived the rest of my party was done eating so I was extremely embarrassed and feeling a lot of pressure to like it. But I couldn't get through more than three bites. It was over cooked and absolutely covered in spices. SO spicy! A good steak, if it's a good steak, doesn't need that much rub. It was dreadful. My guess is that this cut was also sour so the spices were meant to cover that up? The first steak was at least tender, just tasted sour. I'd just eaten at Chili's last week and damned if I hadn't got a ten times better steak for a fraction of the price. This would be the end of it and the last time I ever bothered with this place, but the manager came up and sent me home with the items cut off the check, a 20$ gift card and a slice of cheesecake. I was very stunned by how kind that was! Perhaps the cook was simply having an off day. Or trying to work with sub par cuts the best they could. I'd like to up the stars to 4 simply because of how hard the staff tried to make it up to me and how kind they were. But I came for the food and it just wasn't up to par. I do give them points for how hard they are working. And I'd expect the girlfriend would give them full points as her chicken and pasta was quite tasty. I think I will go back and give them another try on a different day. Hoping for a better steak! read more

Well my family enjoyed our experience here. Great service from Jacob, he took care of a party of 8 efficiently! No complaints at all! They even handed out food samples while we waited for our table to be ready! Should be rated higher due to the fact the place was packed! read more

Excellent experience for the whole family, the food and service were excellent and they had a balloon guy there which the kids just loved. I highly recommend this restaurant if you want a fun diner out! read more

Outback Steakhouse - Nothing but fun times at Outback Steakhouse Wilmington NC! - Steakhouses Near Me - Wilmington, North Carolina

Awesome food, awesome service, and an awesome Mother's Day!!! Steak was very juicy, appetizers were hot and fresh and desert hit the spot!

My husband and I were looking for a good steak and we sure found it here. The steaks were perfect!!! The meal was great and the service was perfect too!! Thank you Outback!!!! read more

So we showed up right at closing time (which I do not condone) but they treated us like royalty! My husband and I came in 8 minutes until closing, after the hostess made us aware of that I go to wave them goodbye and thank them anyway! Well little to my husbands and I's surprise a waiter waved us through to a table!! The bartender was very pleased to get us anything we wanted there were no limits on the menu, this location went up and beyond to please us and make our experience special! The food was fantastic and we felt like royalty! Now I would never condone being late but little did they know we were there 2 hours prior but had to leave because of car trouble where we had to be towed back! So needless to say outback made our anniversary night spectacular!! Thank you everyone for going beyond what we expected! The staff, food and service were absolutely perfect, the manager even came to check in with us!!! Awesome job everyone this is the only outback we will ever go back to!! Thank you again and we will see y'all soon!!! read more

Outback is so good. Even though the service is slow,the wait is so worth it. The kids menu gives the kids a lot of choices. The drinks are to die for. They still need to work on there sweet tea because well I would call myself a professional tea tester. So if outback employees are reading this. Add a little more sugar to the sweet tea. But if your not like me and love there sweet tea like it is now then you have good taste for going to outback altogether. read more

Service was very good but food was on par with Golden Coral. The wife and I spent $90 bucks and felt ripped off. The steak seemed to be a decent cut but was covered with some kind of spicy dry rub. Could have picked any of several non chain places but went to OB because we remember it being much better. We were wrong. read more

My wife and I tried this "Outback Steakhouse" on College Rd. a couple of months ago. We really enjoyed the fast seating, courtesy, friendly staff and great tasting food. As a result of that very pleasing experience, we decided to return tonight at 6:45pm. WHAT A DISAPPOINTMENT ! It started with lack of silverware and napkins. We had to ask for them. I subsequently asked for one change to a "special" that was on the menu(replace the dessert with a less expensive dessert). I was prepared for an up-charge. I was told "No substitutions." As a result, my total meal was $7 less than if I had gotten the special. Go figure ! The fast seating was appreciated. Our waitress was satisfactory and the food was tasty (except for the Key Lime parfait which had no lime). I sent it back ! Consequently, the feeling of being a valued customer was missing and definitely not appreciated. There are far too many other choice restaurants where we are valued as paying customers. Shame on you Outback Steakhouse! read more

I have been a customer at Outback since the early 90's after waiting tables, bar tending and managing there. I know every aspect of this business and have spent countless hours working to produce quality food and service. Also, I have eaten at stores all over the country and have good knowledge of what a great Outback should be! I am completely disappointed in the quality of their steaks now. You used to be able to get a great, lightly seasoned, tender steak but those days seem to be over and done. Decided to try the "prime cut" sirloin special after a couple of other poor steaks served to me over the last six months. Well, they first need to cook it as ordered. MR steak was well done, tough, over seasoned (even after requesting light seasoning) and had tough stringy gristle running the length of the steak. Additionally, the steak had a foul smell to one of the corners and obvious discoloration of the old meat. Unfortunately, I ordered curbside so I could not have the order fixed by management. The one saving grace was the curbside runner who was efficient and polite. I should have taken heed to the other reviews and the half empty parking lot at 5pm on a Sunday. Never seen an outback with so few guests...now I know why! read more

Two stars only because they had great service. The waitress was very helpful. The food was awful. I don't like leaving bad reviews but dang. It's is really expensive for the quality of food. The restaurant was also in bad shape. Kind of run down for lack of better words. My last visit was also subpar. Hope they tighten up there act because they have lost a customer. read more

This saddens me quite a bit to write a bad review. I think it was an awesome restaurant and the decor was awesome. Well the food was bad from the start. The bushman shrooms were hard to eat. The entrees were not okay. The broccoli tasted overdone and the chicken had no flavor. The best part was the ice cream!! It took almost an hour and a half to get everything. There was no wait either. read more

This Outback is less than impressive and probably one to skip. It's always busy but the food is lackluster. The bloom petals my wife and I ordered were mostly cremated so only about half were edible. Then we both ordered NY strips (which were cooked correctly to medium rare) but were completely flavorless. Not really the experience you expect from a chain at this price point. read more

This was one of my favorite stakes I have had in a long time it was seasoned perfectly and tasted like haven. Also the service was great I got a free sundae and they are nice and conversational in a good way. I hope you try this great food. read more

1 star is being nice. Yuck and double yuck ribeye huge disappointment and overcharged for wine! Gone is the good old outback

I have been a fan of the Outback for many years so I was extremely disappointed when I went there for dinner tonight. There were three of us and we each ordered a different entrees. Mid-way through our dinner I asked the others how their meal was. They both said "salty". I agreed that my steak was salty also. When the waitress asked how our food was I told her how everything was salty. She told us that a few months ago Outback changed their seasoning mix to be more "robust ". I call it terrible!! read more

Went there on Saturday night. I understand being busy but even so our waiter was MIA most of the night. I ordered the prime rib and it was very bland. The edges had some flavor but the majority of it was very dull. read more

So bad! This is the third time I have had a bad meal here. Tonight, we waited for over 45 minutes for our food. The waitress yelled "I can't control the kitchen." When the food came, she brought about half of the order. I had no silverware, no butter, asked 3 times for water. We finally asked to speak to a manager! The manager never came. We typically love Outback and eat at the one in Chapel Hill often. The one in Wilmington is so bad that I felt like I had to write this review as a warning to future patrons. Beware! I never write bad reviews so this had to be awful! read more