Wow, first time there, definitely going to continue. I had some flashes in my right eye and went to…read morethe ER. They said they didn't see anything but said go to an optometrist for a dilated exam. I didn't much like my old optician, so I called these folks. They got me right in, were nice, did a comprehensive exam, and explained everything. Luckily, it wasn't anything dire. I made annual appointments for both my wife and myself.

Good service, terrible glasses…read more Use of anything but Bellevue Vision clinic's "special" cleaning fluid ruins the lens due to the fact that they are made from cheap plastic. (Note cleaner used has worked fine with every other pair of glasses ever owned). Also opted for the add-on of magnetic pop on/off sunglasses. They are convenient, but the magnets are well within the field of vision. When complained about the issue was told there was nothing to do but perhaps let the manufacturer know. Finally, despite several visits for re-adjustments they still fit poorly. Back to old glasses. Waste of time and money. If you proceed anyway: Be VERY careful on your selection and stock up on the "magic" cleaner.

This clinic does not honor appts, even those made 4 months prior…read more In Nov 2025, I made an appt to see Dr. McManus on Feb 24, 2026. At that time, he was accepting new patients. He decided to stop accepting new patients 2 weeks prior to my appt. I called to ask if they would honor the appt given it's long standing and was told "no." I asked them to check with Dr. McManus given the length of time the appt had been on the books. They said he had specifically told them to cancel all appts (she emphasized all). She (Megan) seemed certain he wouldn't consider it and wasn't willing to approach him about this. Bottom Line - don't expect this clinic to honor those things they've committed to. In my business, I encourage employees to come to me with these types of concerns and would never have turned down someone in this situation.

Left eye getting fuzzy in the distance, needed a new prescription. Had a disastrously poor…read moreexperience at the chain store I'd been going to for years, so hopped on Yelp to see who others liked. Lots of people liked Dr. McManus, so I made an appointment and had an exam. Holy hand grenade, Batman--it was outstanding. State-of-the-art/new equipment, used artfully by a master of his craft. He explained the state of my eyes in detail I'd never heard before. His staff was well-trained and pretty fabulous too. Dr. McManus' services cost a little more than the optometrists at the back of the chain store--and are worth double every penny.

I have somewhat complicated eye needs due to multiple sclerosis. I have come here before for…read moreglasses and was happy with them. This time it went even better. Everyone here is very knowledgeable and friendly. Dr. Liaw really took time to listen to me and understand my situation. She also addressed the extreme dry eye that my fancy neuro-ophthalmologist completely blew off; she gave me a prescription that after YEARS of suffering, finally works. Choosing and purchasing the glasses was also a good experience, and I did not feel like I was being upsold or pressured to get more than I needed. I'll be happy to return here in the future.

This is a very convenient location near Crossroads mall. I saw Dr Sam Hsu and was very pleased by…read morehis attentiveness and his knowledge. However I cannot say the same about the optical department. They tried to oversell me on some things I did not need and were not even willing to show me the breakdown. They just expected me to pay the amount! I did go ahead with the purchase since I really liked the glasses. However I would purchase glasses again from then since not only is the selection limited, they will oversell you on things you don't need just to make an overinflated sale. I would recommend going to the doctor for an eye exam, but doing a purchase elsewhere.

I needed to find a new eye doc as the place I was going to had moved locations, which was no longer…read moreconvenient for me to get to. Thus, I came to Bella Vision after some colleagues had recommended it. My colleagues had recommended Bella Vision as I was looking for a place that was in downtown Bellevue, preferably walking distance from the office, which Bella Vision is. Plus, I inquired with Bella Vision online about intaking new patients, and they responded within the same week, making the new patient process and scheduling my first appointment super easy. What a breeze! After checking in, I worked with one of the team members who was super friendly and personable. She did my initial assessment of my eye exam, with the different vision tests before I was seen by the doctor. For my appointment, it took longer than an hour, so something to note in case you have a tight schedule. They take VSP, which is the vision insurance I use, so glad to know they were able to look up my account and get my payment squared away. They also sell different, luxury brand frames here, in addition to contacts. Glad to have a new place to get my annual eye exam in a location that's easy to get to, with responsive customer service.

We had a great experience with Jintae and the Bellevue Bella Vision team who was able to help us…read moreidentify the right pair of sunglasses that would fit correctly. If you love luxury sunglasses the likes of Chanel, Gucci, Tiffany & Co, Saint Laurent etc then this is the place to be - they have the widest selection out of any other optometrist/eyewear shop I've seen. We transferred our RX prescription from our previous optometrist (a well-known big chain) with ease too. Plenty of easy and free parking onsite (with registration) in the building garage. Thank you Jintae and team for the great service!

I wouldn't go anywhere else for eye exams…read more Dr. Shin and his assistant Jackie provide stellar service. Dr. Shin is very thorough and knowledgeable, and goes above and beyond in terms of a of diagnosis and recommendations. Jackie is patient, attentive and responsive. Highly recommend!

The the doctors at this location are really great. Glasses on the other side, you are better off…read morebuying at some other location. It has been more than 3 weeks since I bought my glasses and still do not have them or a status. When you call for a status, staff is very rude. I will need to move my family care to another location.

If you're looking for quality frames, lenses, and exceptional support, I highly recommend Paris…read moreMiki USA. I'll definitely shop with them again!

Dr. Liu is the friendliest eye doctor I've ever seen! She was very thorough and went out of her way…read moreto explain what she was doing. I felt like she was honest when she said I didn't need new glasses due to very minor prescription changes. Her staff also were great -- super patient and attentive. I didn't have to wait at all. This is one of the best experiences I've had for an eye checkup, and I would highly recommend this place!

What an outstanding care team at America's Best Contacts & Eyeglasses in Kelsey Creek Center (15015…read moreMain Street, Suite 104, Bellevue, WA)! I was greeted at the door by Tom with his amazing radio voice--such a warm welcome right from the start. Kimmy tested me for glaucoma with care and precision, Teresa fitted me perfectly for my new glasses, and Dr. Vinh Phuc handled the rest of the exam with absolute professionalism. At any price, these folks are the best: total courtesy, top-tier expertise, and you know you're in good hands. Definitely above the golden standard--I highly recommend this location for anyone needing eye care. Phone: (425) 519-6264 5 stars all the way!

horrible experience! The workers are very unprofessional! Had an appointment at 2:00 and didn't…read moreleave until 4:45. there was only 2 other customers in the store the whole time. I sat there waiting and while all the employees were on there cell phones. finally asked if I had been helped an hour later, then apologized for making me wait longer than I was suppose to. I would like a refund due to the horrible experience And waste of time!

Andrew is truly exceptional ! Helpful and extremely professional in helping select and fit glasses.read more

Excellent customer service and a wide array of options for frames. I typically do one of two…read morethings, I either go to my optician (not located at LensCrafters) or I go to LensCrafters in order to find my frames. What i learned time and time again is that the frame collection is very robust at LensCrafters and has become my "go-to" option. When it comes to Customer Service, I had a great experience at this location. Patience as I went through the frame options as well as thoughtful suggestions made the experience all that more comforting. I know you will always get quoted about 14 days for your frames to come in but mine has never taken more than a week (usually less than a week). 5 stars all around and will continue to come here for the foreseeable future.

Dr. Durant exceeded every one of my expectations. His facilities are incredibly clean, and he took…read moreevery single precaution from sanitizing any surface that I touched and sanitizing his hands, wearing a mask etc to make sure that we were both safe. He and also scheduled me so that I was the only person at his facility for my appointment. Beyond these safety measures, the exam was very easy to do and he explained everything so thoroughly that I never had to question whether or not the resulting prescription was going to be accurate or not. He explained beforehand what he was looking for, and what he needed from me, which made everything very painless throughout the entire exam. The equipment was clean and well taken care of, the exam itself was completely painless and by far the easiest I had done and I've been wearing contacts or glasses for decades now. He was very transparent in going over the costs, and explained his recommendations. I felt heard and validated and cared for. The selection of frames at his facility left me so many options to look at, with both the simple and the fashion-forward. Anything that I handled, he made sure to sanitize as well. My two new pairs of glasses and my contacts help me see perfectly, it's everything I had hoped for and more. Overall, it was a fantastic experience and I almost wish I could visit more than annually. Dr. Durant is a lovely person and you will feel like a well-cared for patient in his hands.

Do not recommend this Dr. to anyone, unprofessional experience. Many other options in Bellevue I…read morewould try before going here.

specifically requested to be seen by an Opthalmologist and the front desk person confirmed my…read moreappointment with Dr Lee. Drove all The way to find out that appointment was scheduled with optometrist only. Already had an appointment with optometrist and this was supposed to a an opyologist referral. Higly disappointing!

I had an appointment at 10:30 AM at the Bellevue office today. I arrived on time and had previously…read moreconfirmed my appointment after receiving multiple reminder texts emphasizing punctuality and a $75 no-show fee for cancellations within 24 hours. However, it was 11:30 AM and I still had not been seen by the doctor. I had clearly informed the front desk that I needed to leave by 11:30, yet there was no meaningful update or accommodation. If a practice expects patients to strictly honor appointment times and threatens financial penalties for delays or cancellations, there should be the same level of respect for patients' time. Communication about delays and better schedule management would go a long way. I understand that medical offices can run behind occasionally, but a full hour without being seen -- especially after stressing punctuality in reminder messages -- is not acceptable. I hope Overlake EyeCare takes patient time as seriously as it expects patients to take theirs.