This guy took my money for a gear plate, Its been 5 months now and he refuses to give me my money back. Im going to have to take him to small claims court to get my money back. Sad. DO NOT recommend this shop for ANYTHING. Customers beware! read more

Honest person you can trust and decent price for all of its competition, he installed/relocation ofmy back up camera read more

Overland Shop - Auto Repair Near Me - Santa Ana, California

The quality of work done by AJC is excellent from my experience and observation; however, as a business owner/operator myself, I have to harshly criticize their lack of communication. They're impossible to reach and will rarely, if ever, return your emails and calls. The shop is terrible with returning messages or confirming appointment times. What everyone is saying regarding their poor communication skills is accurate. Out of all the important customer service attributes for a good business, communication is most important to me. No matter how busy I am, I make it a point to get back and answer every inquiry I receive immediately and I expect similar treatment from other businesses. AJC will always make an excuse for why they haven't returned your messages. I know that there have been personal issues that they've dealt with, but there really is no excuse when it comes to running a good business and customers will only tolerate so much before losing their patience. The owners are genuinely nice people in my opinion, but I can't ethically recommend their business until they can at least improve this aspect of their business. It's an issue for a business, especially when there's a lot of money involved with most of their transactions. Potential customers need to be aware of this as it can cause some serious anxiety when shelling out lots of money for their work and services. read more

FRAUD!!!!! Reached out to the company in April 2024, Finally ordered and paid for 5k worth of parts on July 2nd. Its now October, haven't heard a word from them since.... tried email tried the phone, voicemail... Nothing? I don't understand how they can be in business. DO NOT WASTE YOUR TIME, because they will waste yours. After I tell them by voicemail and email I wanted to move shops and continue by build elsewhere I was contacted same day by AJC October 3rd finally. I was informed parts have been back ordered blaming other companies. I reached out to the other company October 5th and they have no such order placed with AJC. As you can imagine I am quite frustrated. This is fraud stay away, Lies, excuses, I really hope this ends well for me and I get what I paid for read more

Prior to discovering Aiden James Customs, I'd taken my Toyota 4Runner to several different shops for custom work. I had also heavily relied on Toyota dealerships in the past, but no more. I can honestly say that Aiden James Customs is hands down THE PLACE to bring your vehicle for TOP QUALITY work! I am truly grateful for Scott and Shawnna's attention to detail, professionalism, and sincerity. I know that my vehicle is in good hands whenever I schedule a service or custom work with them. They're newly designed shop and collaboration with Sibi Built places them in the TIER 1 category for vehicle customizations, especially related to off road or overlanding vehicles. I live 73 miles from this shop, but I still make it a point to bring my vehicle here; a testament to my trust in their quality of service. Don't believe me? Bring your vehicle here and see for yourself. I promise you won't be disappointed! Thank you Scott and Shawnna for everything. read more

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Tried doing business twice with them. Won't ship orders and will continue giving you excuses.

I can't say enough about how great Aiden James Customs is. Everything they do is perfection. Wiring, suspension, lighting, bumper cuts, regular maintenance, etc., is all done right the first time. Scott has been in the automotive business for a very long time. He's very meticulous about his work. That's very important to me when work is done on my rig. There's a lot of shops around and if you want it done right the first time, give Shawnna a call to book your appointment. I promise you will thank me later! read more

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I recently had the pleasure of visiting Aiden James Customs (A.J.C.) to have my Jeep Wrangler lifted, and I am beyond impressed with the exceptional service and expertise they provided. From start to finish, their team went above and beyond to ensure my satisfaction. The moment I walked into A.J.C., I was greeted by their friendly and knowledgeable staff. They took the time to listen to my requirements and provided valuable insights into the best lift kit options available for my Jeep. Their professionalism and attention to detail immediately put me at ease. The installation of the Teraflex St-3 lift kit with Falcon adjustable shocks was nothing short of phenomenal. The Scott, Shawnna and the team at A.J.C. exhibited exceptional skill and efficiency, completing the installation in a remarkably quick time frame. It's clear that they possess a deep understanding of their craft and have a genuine passion for what they do. Additionally, A.J.C. took care of installing and aligning my new wheels within just two short days. Their promptness and ability to accommodate my needs were truly impressive. The finished result was a stunning transformation of my Jeep, and I couldn't be happier with how it turned out. What truly sets A.J.C. apart is their commitment to customer satisfaction. They ensured that I was involved throughout the entire process, keeping me informed and updated on the progress of the work being done. Their dedication to delivering the highest quality of service is evident in every aspect of their operation. Not only was I thrilled with the outstanding work they did on my Jeep, but I also found the overall experience at A.J.C. to be exceptional. The atmosphere of the shop is inviting, and their staff creates a welcoming environment that makes you feel like part of the A.J.C. family. Based on my experience, I can confidently say that Aiden James Customs (A.J.C.) is a top-notch establishment for all your automotive customization needs. If you're looking for a team of professionals who are passionate about their craft, deliver outstanding results, and provide exceptional customer service, A.J.C. is the place to go. I am grateful for their expertise and quality workmanship and would gladly return to A.J.C. for any future modifications. I highly recommend Aiden James Customs (A.J.C.) to anyone seeking expert automotive customization services. read more

Overland Shop - Auto Repair Near Me - Santa Ana, California

Good luck getting a call back from this company. These 5 star reviewers must have won some call back lottery or something. I left a message on October 23rd and then another one on November 5th and still haven't heard back from them. I understand that they're a small shop but if you have enough time for Instagram posts then you have enough time to call back potential customers. read more

I've given this shop multiple chances. I'm done. I call, I leave voicemails, I email, I message on social media and yet I get zero response. In the past, it took multiple attempts for weeks to get an answer. When I finally get in, they're nice. For some reason I keep trying to give them a chance even though i have to go through this every time. But here I am, needing a couple grand worth of work and I can't get them to answer a call, voicemail or email and it's been weeks. Yet they post on social media all day long. All hype. I'm done trying and this is your warning to give up before you try . read more

Went to Aiden James customs to have a lasfit hidden light bar install on my runner and seven Sparta raptor lights as well Scott went above and beyond with the install very clean work with a flush mount switch inside the cab I highly recommend Shawnna and Scott they are rock stars and do excellent work will be retuning for my work in the future . If your in Orange County or surrounding area go to them you won't be disappointed well worth the drive read more

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I've had Toyotas for about 15 years, now that I've finally been able to get my dream car there's few places I trust with it. This is definitely one of them. The team over at Aiden James Customs are absolute pros. I couldn't be happier with the customer service and quality of work they put in to every job no matter how small. They're great people doing great work. What more could you ask for? read more

AJC is the best in the town and absolutely worth the wait. After calling several shops to delete the factory air ride suspension on a Lexus GX460, only AJC guaranteed they could do it without triggering any dash lights. Most shops are familiar with 4Runners or other Toyotas and are hesitating to touch a Lexus. They are a small family owned business so wait times will be longer than most places. So if you want the job done right the first time, it's 100% worth the patience. Scott and Shawna are fantastic people and really care about the quality of their work. read more

Aiden James does very great work and wonderful customer service. I highly recommend them for any mods for your truck. Thanks again Aiden James! read more

Great quality work. Came here to get a rack put on my rig as well as have my rear camera relocated in preparation of running a spare tire in the back. Scott and his crew take pride in their craft and providing their customers with the best quality work. This shop is busy all the time so I suggest emailing to get an appointment in ASAP. Shawnna provided excellent customer service via email leading up to my appointment for any questions I had or any changes I wanted to make. Will be back for a re-gear with Scott once I get more of my gear put on my rig! Thanks again guys . read more

Overland Shop - Auto Repair Near Me - Santa Ana, California

Let me start by saying, it's EXTREMELY RARE for me to rate businesses, and I honestly would have to twist my arm not to rate and share my experience that I had over at AJC's. I had previous work done at a shop for installation of a few accessories requiring to be run to the battery and to find out they had butchered the grommet and never sealed it properly made it even more frustrating. Fortunately, I saw AJC's IG and noticed how much care and detail he put into other peoples' rigs. I had reached out to schedule to find how busy they were (which I wasn't really surprised because it's a family owned and ran shop, but I had a gut feeling it would be worth the wait) and boy, was I right! Both Scott and Shawnna were and are extremely helpful from the get go. They're both very knowledgeable and Scott is a wizard when it comes to vehicles. He installed an SPOD, midland radio, fixed the butchered work from the previous shop with the anytime backup camera and sealed the torn grommet that was leaking after car washes/rains. He even realigned my Tacoma's hood (which was off put by the previous shop) and fixed the driver's visor which had been sagging. I was shocked and excited when I received a call the SAME DAY with Mrs. AJC saying he had finished all the work that I was seeking to be finished. I couldn't be more grateful for a set of professionals like the AJC crew. Keep in mind I drove 2 hours there and 2 hours back both the first and the next morning to pick up the vehicle, and I have no regrets at all about it. I will be coming here for all future repairs and upgrades without a doubt. Thank you AJC! read more

I just went in for a BMC good work they did and fast and very great customer service thanks Shawna and Scott!

Scott and Shawnna are fantastic. They set me up with my new suspension on my 19 4Runner. Scott is honest and supports LE/Military. I would return and refer others. Does not over charge. read more

Overland Shop - Auto Repair Near Me - Santa Ana, California

I first visited Aiden James customs I bit over a year ago to make adjustments to our Tacoma suspension, change brakes and rotors. Today, we had our 4Runner suspension upgraded. Shawnna made sure I was penciled in and Scott did amazing work setting up our 4Runner. I wouldn't go anywhere else. Thank you both for all your help! read more

This five star review is well-deserved. For a small husband and wife team, Scott and Shawnna provided unparalleled service for a fair price. I got an Open Er Up hatch switch and their patented DRLs installed today and I could tell from Scott's work that he treats his work with a level of detail that you won't find anywhere else. The man is a straight up perfectionist, treating your truck as if it were his own. You'll be hard-pressed to find anyone who got work done here who disagrees with that statement and their following has grown considerably. That said, they are still currently a small family run business. Their phone number currently directs you to email them and you may need a bit longer than expected for a response. But trust me when I say this: Good things are worth waiting for and Scott's work blows good out the water. read more

Please dont review any of the negative posts below, as there has never been a James who works at AJC!!! Scott Fisher is the man to talk to! He works hard at running forums online on T4R and on Facebook. He is an admin to the 5th Gen 4runner Owners page and provides a bunch of help, advice, and sales! While spending hours online helping the community internationally, he does maintain his own shop at the same time. For literally a small one man team, he puts lots of hours and effort into answering virtually any question you ask! He is a no BS kind of guy and will get back to you as soon as he can. I have ordered sliders, roof racks, LEDs, rear hitchgates, and many more items from him online. He does not fabricate anything on his own (yet) due to time, he outsources from others. If Scott feels like he can get you parts cheaper or custom make you a part, he goes out of his way to do something special for you. Do not be discouraged if parts arrive a little later than usual as the vendor themselves may still be making your product! That being said, Scott has always been on top of following up with me and telling me how much longer it'll be. I have had no issues with parts arriving on the time frame he mentions and they all come intact or to a shipping port for pickup. There have been instances where the vendor has forgotten parts or simply have left out items, but when I mentioned it to Scott, BAM! A box is out the next day with additional parts or missing parts. While I may not have had the chance to meet him face to face yet, he has answered all my questions regarding install or opinions on different brands on Facebook Messenger. I stand by his product, his work, and his advice for everything my 4Runner needs. Thank you Scott!! Proud to be a part of the AJC Team now with all your goodies! :D - Erik aka @Dirtv8r read more

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Scott and the team are awesome. He and his wife runs are honest business. I've gotten a ton of work done and he's the only shop I trust.

This is the 5th time I've brought my 4Runner to Scott at Aiden James Customs for service work as well as installs for upgraded parts/accessories. As usual, I am always treated to a face to face and professional service by Scott and his wife Shawnna. Since I live in a condo up in West LA, doing some of these work in a tight parking garage is not a feasible option. I can always rely on Scott to expertly install the parts and service my 4Runner. Be forewarned...he is very busy so if you want to book a service/install email them ASAP and expect to wait several weeks for an appointment. Highly recommended! read more

Overland Shop - Auto Repair Near Me - Santa Ana, California

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I have had Scott work on my rig several times both standard services and custom work and he delivers every time. He is extremely knowledgeable with Toyota's as he was a master tech for Toyota. He pays close attention to detail and his work always looks flawless. He is my go to shop! read more

Scott and Shawnna were great. First off with Shawnna, she handled the customer service side and was extremely helpful and curtious. I had to reschedule a couple times due to not getting my bumper in yet and was very understanding. Then when it came down to pricing you won't find a better deal than here. And it's not because it's bad work, Scott does excellent work, it's because of his low overhead. Couldn't be any happier, would highly recommend to anyone. Will for sure be back for all future projects. read more

Overland Shop - My fj cruiser - Auto Repair Near Me - Santa Ana, California

Everyone that works here is super nice and super helpful Scott did an awesome job on my 4Runner

A+ experience. Prompt, informative, and patience. Got my truck tuned (Sibi tuned) and had a great learning experience. I appreciate the patience Dimitri had walking me through the tune. Thank you Jason and Dimitri read more

Scott the owner has worked on my vehicle multiple times and has always been professional and done fantastic work. I was one of the first customers at his old shop and I'm very excited to see his new workspace where he can provide a whole new list of services. My vehicle is now out of warranty and AJC will be doing all my maintenance and completing my long list of custom fabrication needs. His pricing is competitive and the work is top notch. I look forward to working with Scott and AJC in the futur read more

Overland Shop - Lighting and rack done by AJC. Custom on board air hidden behind bumper and grille. - Auto Repair Near Me - Santa Ana, California

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Brought my 4Runner to Scott to have him fix my Prinsu roof rack. I did the install myself originally but made some mistakes along the way so I needed a professional to take a look at it. Scott and Pat (new guy) were very helpful through the process. Scott explained that I needed new bolts and plus nuts in order correct my issue and he immediately went to work. Very happy with the end result, the rack looks great and it feels solid. Scott definitely has a passion for what he does and it was a joy to talk shop with him. I will be back for future work on the truck. read more

Drove all the way down from AZ to get the Sibi tune, definitely did not disappoint, great customer service and they always got back to me when reaching out on Instagram, also got to check out some rad trucks while I was there. I'll be going back for future work, Highly recommend! read more

After looking for a shop for months I've found Aiden James on the gxor page on Facebook and did a little research on the company and saw that Scott has been a tech at Toyota for quite awhile which is what I'm looking for when someone is doing repair work on my car, at first I sent them and email on quote but due to their work load it took them a good min to respond which I wasn't in a hurry to get the repair done, which is a good thing rather most customers would move on but since it wasn't a top priority at the time I just waited and for a email responses which I got a couple a times but as soon as I needed the repair to be done I sent an email and called and they immediately gave me an estimate and a scheduled appointment which was good soon as the appointment was right around the corner I had realized I wasn't going to be able to drop it off at the scheduled time so I called and see if I can drop it off early before opening they were more than happy enough to accommodate with this request so I dropped it off and they were able to complete the full repair the following day with no issues what's so ever, I was really glad I found this place will be bringing my car here for future repairs or modifications. read more

James burned my truck down when I had him wire in some lighting on my 4runner and then tried to screw me over with insurance.

Great excellent fast service. Next door there is a car garage collection i just went to spend my time wile my truck was getting my lift installed. I was happy with the results. Will be coming back soon for more upgrades thanks AJC. read more