I've been a loyal customer at this tire shop for years, and I keep coming back because of one person.. Robert. From my very first visit, he made me feel like a valued customer rather than just another sale. His knowledge of tires and vehicle needs is genuinely impressive.He Always takes the time to explain my options clearly and never pushing unnecessary services. What really sets Robert apart is how much he goes above and beyond. Whether it's squeezing me in on a busy day, following up to make sure everything is running smoothly, or simply greeting me with a smile, he consistently delivers exceptional customer service. It's rare to find someone so dedicated to their craft and their customers. If you're looking for a tire shop where you'll be treated with care and expertise, look no further. Ask for Robert.... you won't be disappointed! read more

Had the best experience here, I can't recommend this shop enough. We have taken multiple vehicles here throughout the years and have always had excellent service. Recently went in for a patch and was quickly helped and serviced within the hour. Also the staff was extremely helpful and went out of their way to other customers. You really don't see that often anymore. Thank you again for everything! read more

Robert,, Brent,Jeff and staff did an amazing job with a Honda Odyssey. It's running really good and we got really good deals and getting our vehicle back on the road and running again. Robert, honesty, Brent thank you for the amazing deals Great staff working together as a team Thank You 5 STAR rating read more

Place is great been there many times Today my Harley was flat , Big O across the street couldn't figure out how to air it up. Big OOOO? The guy at mountain view said raisrais the tire off the ground then it pymped up They know tires unlike the place across the street Thank you. Also for free. read more

Mountain View Tire & Auto Service - Auto Repair Near Me - Tustin, California

A local shop that helped me when I had something in my tire unexpectedly. Quick service on a Saturday to replace tires and some other little things. Very helpful! read more

Avoid this place at all costs. I had my tires replaced and all four of my rims were scratched/scuffed. When I brought the issue with the heavy set guy at the front, he actually said "What do you want me to do?" He offered no solution or accountability. I will never step foot in there and will tell my friends and family to go anywhere except here. read more

These guys are so incredibly helpful!! I have taken a few cars in to them - they always take care of me and my cars. I love their oil change service - including a full inspection of the car. This allows me to prep for any upcoming repairs and keep my car in good working condition. Excellent value for the prices they offer as well!! Forever my SoCal car guys!! read more

This place is great. Always can count on them doing a great job. I've brought my car here for basically everything. Tires, breaks and additional maintenance. Price is fair for the quality they provide read more

Brought my tire in for a nail repair figuring it would take a couple of hours, leave the car & come back later, etc. I was also expecting to hear "we can't fix it" (new tire with less than 6,000 miles!) and if they could, I would have to pay almost what it would cots to replace the tire. Wrong! Robert got to it immediately and in less than 40 minutes I was on my way home, tire fixed, cost was minor! Thank you Robert and MV Tire. I have bought tires here for probably 35 years or more - great service, reasonable prices. And, Robert was fantastic! read more

I have been going to Mountain View tires Tustin for car services for more than a decade now. I have tried other auto repair services when I moved out of Tustin but I still ended up going back as I saw the quality of repair that they provide. Robert is easy to talk to and so is Brent. Robert will tell you if you need a repair done right away or what can wait. Most importantly their pricing is fair. I just had 2 of my cars serviced recently. They will even honor a valid coupon for discount. I recommended the shop to my family members and they now are going there too. If you want good quality service and fair pricing, go to Mountain View and look for Robert or Brent. read more

First time ever coming here and won't be my last, Thanks to Brent ! I was in the middle of errands with my two year old in the late afternoon and realized my tire was almost completely flat... Even though it was almost closing time Brent offered to help me out even though I offered to come back tomorrow because he wanted to be sure me and my daughter were safe and wasn't sure if it would make it till the next day. I ended up having a nail in my tire and he made sure it was fixed fast so I wasn't waiting too long in the heat with my daughter. Their pricing is amazing and thanks to Brent so is the customer service !! My day was going bad and he fixed it so fast and with so much patience and compassion. Highly recommend this business ! read more

I had a tire with a hidden and very slow air leak. Brent was great and told me to come in first thing in the morning and they would check it out. All the staff I encountered were really helpful. Ultimately, they found the leak and it required a tire replacement. As the tire was under warranty at the dealer, I went back at the dealership for a free replacement. While I couldn't give Mountain View my business this time, I found the service A+++ and I hope others will read this review and head over there for new tires or servicing of their vehicles. I'll be back when my tires are in need of replacement. read more

Alright alright alright. I had originally gone in for a quick tire patch because I was gonna be driving quite a bit. I walked in and they immediately greeted me, helped whoever was in line, and then came out with me to look at my tires. The gentleman who helped me looked at them and then explained that what I needed was new tires not a patch. My tires were so worn that he did not recommend me driving a long ways on them. I asked what the cost would be and he gave me three different quotes so that I could choose the one that best suited me. I recently had body work done on my car and was saddened when the gentleman let me know that a tire alignment was skipped. They replaced my tires within 2 hours (they drove and picked up my tires from another location) and did the tire alignment and they also made sure I was comfortable the whole time. I have a lot of appreciation for this place and you should too. I've been driving on the new tires for two weeks and my life is changed. Highly recommend for tires, alignments, tune ups, and everything in between. The mechanics also interact a lot with customers and seem pretty happy here (that's a good sign). read more

Mountain View Tire & Auto Service - The waiting room where I could see my car being worked on. - Auto Repair Near Me - Tustin, California

Came here in a pickle needed an alignment and tires and when I say they are a God send! . They helped me get the best price and I'm containing my tears because having a terrible week the have turned it around in the biggest way. Literally spent everything I had and they could hear my daughter ask me about dinner and I'm like baby I'm spending everything... they fed my kid . You want great service you can trust by ppl who understand how important our cars are to our lives and how we provide for our kids .look no farther ! Come here ! It's those things that will make me continue to come back and refer others to them . Ppl like them restore hope in humanity . Thank you again ! read more

Well, it just keeps getting better. Today, Their customer service department wanted me to call them. I called and was told I would have to take my car to another one of their stores to confirm I actually received a new air filter. Or I would have to pay another company at my own expense to make sure I got a new air filter. Really? Why should I have to pay and waste my time again while someone else does the job I paid to have done correctly in the first place? I told them I don't have time to waste today and the customer rep said to hold on she would call another one of their stores to see how long the wait was. I was on hold and then the line disconnected. Really? read more

Went in for one TPS sensor, ended up replacing all four, total invoice kinda hurt being christmas time with presents but , the best part was that I knew Robert ,and the crew were looking out for my best interests. Always the best with Tustin Mountain View Tire & Auto Service, no crap, just quality service. Tustin Mountain View Tire & Auto Service have always have had the best customer attitude and service, that's why Robert and Tustin Mountain View Tire & Auto Service will consistantly be number #1 in Southern California , always will be, no else comes close. Best, Mark Evans read more

This tire shop in Tustin is the place for all your tire needs. I have been coming here for years and service is outstanding. Just had a tire repair today. Very professionally done. Not just a plug and send you on your! Thanks Moutain view and all your crew. read more

Robert and the team at Mountain View Tire in Tustin do an amazing job. We had several cars serviced here over the years. The team is honest and they give you options based on what service is recommended. We highly recommend bringing your cars here for tire service or routine maintenance. They have a friendly and professional staff that stand by their reliable work. read more

Mountain View tire is my go to auto repair shop. They give estimates that are spot on. I've been to them for car work at least 10 times, because they also do tires for me and they've never once come back with a higher price than they estimated. They have charged me less though! Also, if they discover work that they'd recommend being done while they have the car, they always call to give me the option. They've never done any work without my permission. They also don't hard sell you for everything the car could use for maintenance but they will let you know what's recommended. I used Tustin Toyota for years for my Camry, but once I started comparing estimates it's been Mountain View Auto ever since. Robert runs the place and is completely trustworthy and also super helpful and patient and reasonable. He will work with you on price and it doesn't hurt to ask if they have coupons or specials as sometimes they do. Their hours couldn't be better. They even work on Sundays (Saturday also). The reps Robert has helping him have all been excellent at customer service and seem to have the same ethos of being fair and transparent about the work and prices. I've been bringing my car to these guys and their excellent mechanics for 10 years or so and I've never been upset or disappointed. How many people can say that about their auto shop! read more

Great job guys! Thanks so much for squeezing me in. I met two customers while I was waiting for my car to get 2 new tires, and they both told me they had been coming there for several years. I can see why. read more

This shop came highly recommended to me by a friend. I've been calling around to get a gauge of the diagnostic fee that most places usually charge. A few locations I spoke with told me that they charge the diagnostic fee if you're only interested in learning what is going on with the check engine light being on. Most of them told me that this fee will be waived if you do the repair at the shop. I'm simply assuming cost is built into the labor and whatnot. A few locations stated that it was an additional line item and that I will be charged for separate from the repair that will be done. I called this shop and asked how the diagnostic fee will be handled, and was told by whoever answered the phone on 06/26/25 at 5:06 p.m. that the diagnostic fee will not be an additional line charge on the bill. The diagnostic fee was a charge on the bill. It was upsetting. I take responsibility for not asking additional questions when I dropped my car off at 8 a.m. I didn't realize that it was an unrealistic expectation for the person answering the phone to know something as basic as how the customer would be charged when it comes to diagnostic fees. The gentleman that helped me when I picked up my car did his best to de-escalate, but I was just not happy with the experience. I can't imagine the diagnostic fee is a rare occurrence in an auto shop, so there's no excuse for the person answering the phone to not have the correct answer. If they don't know, maybe they shouldn't be on the phone speaking to customers. read more

Trust me -- whatever you do, do NOT take your car to Mountain View in Tustin. I recently brought my car in to have two rear tires replaced. I dropped it off at 9:00 AM, and it wasn't ready until 3:30 PM. I understand it was a Saturday, but it should never take over six hours to change two back tires. I will never return to this business -- even if the service was free. From now on, I'll take my business across the street to Big O. In my opinion, they did not have the tires in stock despite the fact that we pre-ordered them. I believe they had to wait for delivery and couldn't even extend the courtesy of telling us. Very disappointing experience. read more

I got a fixit ticket for my brake lights and was able to get in and out. The owner I think his name is Brent, was very nice and welcoming. Makes me certain that I will come back for future repairs. read more

Roberto the manager loves his job and it shows. Excellent service with enthusiasm and a smile, straight forward up front pricing and explanation of the costs, which I appreciated. I needed new tires and it was done same day, no hassle and competitively priced. Will highly recommend to anyone needing tires or auto repair read more

First of all, I want to say I am absolutely beyond pissed what happened. My 21 year-old daughter went in there after we bought a Groupon to get an oil change. They explained that they do an inspection and it will be $27 extra dollars for the 6th gallon of oil. Ok cool. 2 days later she comes to us so she can get the brakes fixed and air filter changed which is what they recommended. My husband opens the hood of her car and there is a blanket covering her engine. I am talking about a full bed sheet size oil blanket. Then he takes that off and her air box is just laying there. Not sealed, not screwed in. WHAT? The oil isn't even topped off. It's UNDER the fill line. This isn't Joe smoes down the road. This is a reputable company. I will be contacting them tomorrow and see what they have to say. Shame on them. It could have ended badly if we didn't check it out. UPDATE. They are nice but seriously need to be more carefully. I don't want another oil change. Just my $ back. Ty read more

This is my go to for tires.. Rob the manager is awesome and always takes care of us.. he cares about the customers and won't charge you if there isn't a need to and lets you know if there any needs that would be more than originally quoted. read more

Been bringing my 2006 Audi here for a couple of years now to get it serviced these guys always have me driving off the lot amazing. Never had any issues with my car really know their stuff, friendly and great customer service. Quick to get things done too read more

Mountain View Tire & Auto Service - Audi A3 2006 2.0t - Auto Repair Near Me - Tustin, California

Huge shoutout to Robert, the service manager, for coming in clutch and doing a patch repair on my tire! He provided such amazing service and really took care of my car. I truly appreciate it! If you go in, definitely ask for Robert--he's super friendly and goes above and beyond! read more

Went in for a wheel alignment. Vehicle was serviced promptly by Mitchell. He explained the adjustments he made and verified them with a quick test drive. The price out the door was very competitive. read more

I'm actually amazed this place has so few 1 star reviews. They must fight heaven and earth to get them removed. We didn't even purchase anything, we walked before paying for the preliminary diagnostic (some reviews are saying it wasn't waived after the sales guy explained four times how it would be). I called earlier in the morning because my wife's window fell, the regulator has been broken and the window finally dropped, common problem. I called these guys to see if they could service it, the guy on the phone seemed really eager to get the car in asap. He said they wanted to get it in as soon as possible and they'd have that fixed today, remember this, he literally said this on the phone. He was asking for the license plate and vin, weird to me they asked for that for the appointment. He seemed surprised I didn't have that on hand, who has that on hand? He scheduled an appointment without even asking for the make or model. Red flag number one, you said you could get this done today, does that mean you have every motor & regulator assembly in stock? I asked if he wanted the make and model and he said so much I couldn't even follow what he was saying. I gave him the make and model and he said I'll see you at noon. I asked if he had the part, then he said he had to go because he's had a customer waiting, "I'll see you at noon". My wife and I show up at eleven, the soonest we could get in. He greets me with there's two engine types for the make and model, I couldn't look up if we had the part in stock, red flag 2. That's obviously a lie: 1. There's only one engine size for the year, make, and model, 2. Why would the regulator and motor for the window differ because of the engine size, 3. If there were two assemblies, couldn't you check the availability on either engine size? Im assuming mechanics don't have this stuff in stock, there's too many different sizes and it wouldn't make sense to have them all on hand. I don't know why he's refusing to say they'd have to order it after saying they'd get us out same day. He tells my wife they could possibly get it done today if they have the part in stock, first he has to do a diagnostic, take of the paneling for the driver side door to see what could possibly be the problem. Like said, "is it the window or the regulator", I said it's the regulator. Then he started lying about wiring that whole the window in place(?) and another fake thing it could be. Idk what he's talking about, there's nothing else it could be, it's the regulator. He said there's a 200 dollar charge for the diagnostic, that's what they charge for an hour of labor. It won't take an hour to get the panel off the door. What else would you be diagnosing? Then he said he'd check our tires and brakes, my wife was like, "tires and brakes?". He went on and on about whatever, again this guys talking and talking, leaving no air in the conversation for us to intervene. My wife lets him go write down our plate, vin and mileage. Seems excessive what I they're asking for the lack of info he's giving us. After awhile it's time for us to commit, point of no return, he prints the bill for $200, my wife asks, "so you said you can get this done today?", he responds with "I didn't say anything" and put his arms up pleading innocence. This whole time he's been our best friend making sure we'd get the best service. Heck! They'll even check our tires and brakes! (Also seeing reviews say they'll tell you need new tires no matter how much tread is left). Now my wife confirms the deadline he's given us and he starts going back and forth with her about the pedantic differences of what he's lead us to believe vs what's possible. Also points at me and says he didn't tell me the engine size. Strike 3, you're out. I told my wife we'll take it somewhere else, we called another mechanic and they said "yea it's the regulator, we'll have to order the part, drop it off tomorrow". They didn't ask for vin, phone number, address, license plate, first and last name. Just make and model (not engine size). TLDR; Go in prepared, ask questions, and use your best judgement. Thank god we didn't be the $189.99 "waivable" diagnostic. read more

The store manager Roberto went above and beyond to squeeze my car on a very busy working day. I had to leave my car there so he offered me to take me home and later pick me up with his beautiful truck. Thank you Roberto! read more

Mountain View Tire & Auto Service - Me and Roberto the store manager - Auto Repair Near Me - Tustin, California

These guys are super awesome and were able to help me out in a pinch. They were supper informative and helpful and I genuinely felt they were honest and fair priced. They work quick and were able to do my oil change in about 20 minutes and he let me know about other stuff I'd need done and about when it would need to be done by without any pressure of coming back or doing it in the moment. Will definitely be coming here for all of my car's maintenance from now on. read more

Always get my tires done here as I work down the street. Ran into a nail and these guys handled it quick. Amazing customer service. I think "Brent" was his name. Good dude, great worker. Handled me with respect, quick work and sent me on my way in like 5 ish mins. They do get busy sometimes but that's to be expected when you give good service. I'd be happy to have someone like him represent my company. Will be back whenever I need anything tire related for my wife's and my car. Thanks a lot guys!! read more

Always such great service. There is never a long wait. If there is going to be a wait, I am told ahead of time. The price for new set of tires was a steal as well. Will definitely be recommending. read more

I found this place on Groupon while looking for an oil change and I'm so glad I came here. When I called they were super accommodating and quick to help me with an appointment the next day. Robert specifically was welcoming and had great customer service. He answered all my questions-- I left this place feeling very satisfied. On top of that, all the staff work quick and are super friendly. I will definitely be coming back here for any other services for my car! read more

Robert at Mountain View Tire has been taking such good care of me and my car for years! They do quality work at a reasonable price and I never feel taken advantage of. It feels like they have my back and have kept my cars running great and safe for my kids. read more

If you want to wait all day long for a simple oil change this is the place for you and if you like receiving your car dirty after they're completed the all day long oil change. This is definitely the place for you. The worst experience ever! read more

Came in as a walk in for an alignment. Everyone was nice and it was reasonably priced. This is my second visit. No complaints.

WARNING: Deceptive Practices at Mountain View Tire & Auto Service in Tustin - A Monro Company I brought my truck in for a diagnosis--they didn't even inspect it, yet still pressured me into buying brand-new tires I didn't need. My tires were in good condition, but they used scare tactics to push an unnecessary sale. Thanks to formal complaints with the BAR and BBB, this shop was held accountable for its dishonest behavior. Be cautious--this place will take advantage of you if you're not careful. Avoid this shop, get a second opinion, and don't trust their word. read more

Robert, Brent, Jeff and co workers are the best mechanics you can find in Tustin. I asked to have my tires rotated and guess what. A nail was found in the right rear tire. Those guys took care of the matter. If you want top notch service, honesty and professionalism call them, without hesitation. I love those guys. read more