Honestly one of the better shoe shopping experiences I've had in a while. The selection caught me…read moreoff guard. Tons of sizes and widths, including some hard to find options I usually strike out on elsewhere. Whatever you're looking for, there's a decent chance they've got it. Prices are fair too, didn't feel like I was paying extra just because it's a specialty shop. And the staff actually know their stuff. Great selection, good value, and reaaaaally great service. Will definitely be back.

Came into Alex Comfort Shoes after weeks of my feet killing me and honestly didn't expect much…read more Walked out a convert. The staff actually took the time to measure my feet and ask about what I needed instead of just pointing me at a wall of boxes. Got fitted for a pair of walking shoes and the difference was immediate. No more aching by the end of the day. What stood out was that they cared more about the right fit than making a quick sale. They had me try a few options and were patient through all of it. Prices were fair for the quality, and the shoes have held up great. If your feet need real help and not just a trendy sneaker, this is the place. Highly recommend.

Found the exact pair of Crocs that I wanted in about 5 minutes! The young woman who helped me was…read morepolite, friendly, and very knowledgeable. The only downside is that this mall is virtually empty, which is sad. Back in the 90's, it was usually packed.

I feel good. My feet especially. And, my pockets…read more Two pairs of shoes- ASICS gel venture 7 and Nike air max oketo for women's- $123++ with tax. Not bad at all. The Nike's are light and my favorite color!! And, on sale. Ok, I love sales. The Asics were more meant to help my right foot, yes, years of wearing heels has an outcome- bunions. I stand on my feet a lot at work so I really need comfortable shoes. Hope this one does the trick. My first ASICS. I usually wear Nike's and new balance. Very helpful and friendly staffs. I didn't get the gentleman's name who went to get 7.5 ASICS. He also offered to order it online for me if they didn't carry the size. Thank you for your help. I was greeted at the door. The cashier, Harley checked both pairs of shoes if they were the right sizes before ringing me up. Thank you. Excellent customer service. I would go here to shop for shoes in the future. Located inside Sunrise Mall. There's Macy's, J.C. Penney, 5 other shoes stores... yup, food mall, movie theater and if you drive around and across there's beaybuy, michaels, Starbucks, Barnes and nobles, Bed, bath and body works and a lot more. Golden 1 branch is just there and chipotle and Panda Express for quick bites. You can't go wrong at this mall. And yes, plenty, I mean pleeeeenty of parking spots to choose from. Pick one that you fancy :D

There were a lot of customers at the store when I arrived, and yet I was greeted immediately and…read moreassigned an associate within minutes. My fitting was thorough and professional and completely explained. The sales associate brought out several appropriate selections and gave me plenty of time to consider the options. The sales associate knew shoes well and even identified the pros of the old shoes I was wearing. These shoes are less than $5 cheaper in online stores and the service I got here could not be purchased for that so the value is not only in the shoes but in the service. Purchase from them with confidence. I will be back.

Terrible experience. I got measured and ordered my shoe online- showing it's in stock. Then 2 days…read morelater they just cancel my order because they can't find that shoe in stock. Still shows available online and what a terrible system to have- how can your customers ever know if something is really available. Also the worker on the phone was so rude and unhelpful about it. Definitely will never shop here again.

This positive review is just for the assistance that the staff member, Ryan provided me today. He…read morewas very kind and did his best to help with my return. He ended up getting it all completed perfectly and was able to get the same discount I had for the new pair I ordered. I will say, everything from my last review still rings true. Management here is super rude and they talk down to their employees and customers. If they could be more personable and kind like Ryan, I think customers would be more pleased with their shopping experience.

Don't say you do price match when really you don't. "Does not accept prices from retailers with an…read moreonline store" your own store has a website. Whatever felt shitty about the interaction enjoy a 1 star review.

Came in today because they had a huge sale on everything, the staff was super nice and helpful. The…read morestore was clean. The value of everything is excellent. We will definitely keep coming back. If you have t been to this site yet it's well worth checking them out and they always have Some type of deal with discounts going on. The value of everything they sell is awesome and so worth it and they also make great gifts as well . Highly recommend checking them out.

A self-serve 'OG-style' outlet where the only org of shoes is by size = be prepared to take time…read more'pawing thru' boxes (haha) & open every lid b/c label may be lying about what's inside -- which can be a happy surprise -- unless you want to depend on the typical teeny-tiny depiction label on the box. Are all shoe industry box labels made in the Land of Lilliput? by Lilliputians? Bring a magnifying glass or telescope. Also bring a burro to load up your boxes while still browsing = there are no carts. The cash-wrap folks do double-check your box has 2 shoes the same size before paying. A good thing. I wanted to shop this location since they moved fr across the street for more space & I expected things to be way picked-over 10 days B-4 Christmas-- but was super surprised = I got 7 pairs of 'Ugg-but-not Ugg' footwear for under $150. I'd rather have warm, comfy feet than provide free, famous brand advertising & pay 3-4x this price. If you're not 'a slave to fashion' brand names -- like folks wearing a knock-off Rolex -- this is the place to get Happy Feet. It's well worth slamming on the brakes & making a U-turn -- & -- your feet - or the feet you gift them to - will thank you.

Definitely a legit place to visit for variety of the hottest current styles. You'll find brands…read morelike; Nike Adidas Vans Reebok Ugg's We had visited multiple other shoe stores and had no luck finding my 5th grader a pair of shoes. I get it, I'm super picky about what shoes like and maybe he takes after me... not a bad thing! We were able to choose from many of the cool kid styles and he finally found something to fit his personal style. The staff were cool too! Kinda pricey but not more than other stores, they just have to good stuff!

Employees were nice and we got good deals on shoes and clothes. Favorite store inside sunrise mall…read more We basically come there for that store.

Rude customer service by the employee. She was getting upset at me for asking her questions about…read morethe shoe size.

The manager CAMERON mocked me because I asked why they didn't have more size 10 shoes in women's …read more He rubbed to fingers together to tell me that was the smallest violin. Basically telling me my question was insignificant and I was insignificant as a customer. My husband an I left dumbfounded an couldn't believe how he dismissed me. We had actually purchased a pair of shoes each. After a few hours we were furious and returned to shoes and let CAMERON know what he thought about his rude behavior and comment. I will be contacting SKETCHERS corporate office tomorrow! This store will never get our business again!

I can't think of a better example of a store that exemplifies the term "self service". No one is…read moreavailable to help, or answer questions about anything, unless and until you are checking out. Then they want to know everything about you, make sure you haven't somehow put the wrong sized shoes together in a box that might be of lesser value, while inquiring if you found what you were looking for with complete and utter indifference. Oh yeah, I always feel good about shopping in a store that projects an attitude of caring more about making sure no one is stealing over making sure they are finding what they want and need.

I want to alert people to the inappropriate management and hiring approaches used at the Folsom DSW…read moreon Iron Point. A family member was hired there and they were effusive about her hiring, her experience and customer service style. Within only a week or so however they started imposing new requirements that were NOT mentioned in the hiring process -- that if you did not SELL 10 VIP membership each shift you would have your hours docked. I believe this illegal on several fronts. But on top of that they were inappropriate, cruel and likely also illegal in their public and private treatment of employee. Please see the letter I sent to the BBB and the Regional Manager. I caution anyone who thinks they want to work there.