Ozogeeks

(104 reviews)

TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

Stop N Fix iPhone Repair

(339 reviews)

Gem of a find in old New York…read more My iPhone 10 "bricked" without cause, reason or warning. Apple store told me they would have to replace the motherboard for $500. I checked on YELP and found Stop N Fix. For a fraction of what Apple wanted to charge, I had my phone back and working the next day! Based on my experience, I would recommend this shop.

Great guy and very helpful with repair done immediately. Knew the diagnosis and fixed it for fair…read moreprice.

Jay Repair NYC

4.2

(17 reviews)

Disclaimer: I'm not here to discredit anyone personally. However, as someone with over 46 years of…read moreexperience serving the community, government agencies, and local city and law enforcement with technology advice, I feel obligated to be honest. Unfortunately, my experience at Jay Repair was inadequate and unprofessional in several key areas. While the conversation began respectfully, the service itself fell short of reasonable expectations. I had to wait over an hour to have my screen replaced a second time because the first display installed was not designed for the iPhone 14 Pro. It was a screen intended for the iPhone 14, not the Pro model. This mistake should not happen at a repair shop, especially when model-specific hardware differences are well documented. This exact issue happened to me previously with an iPhone 11 Pro in 2023, and unfortunately, it has now happened again. For clarity: There is only one correct display type for iPhone Pro and Pro Max models--the Super Retina XDR display. There is no legitimate "lower HD" version for Pro models. Apple does not promote or support such distinctions on their website. Anyone familiar with Apple technology understands that software and hardware are tightly integrated, and Apple updates each device specifically. That's why repair shops must provide accurate, up-to-date information about replacement screens--especially for newer models like the iPhone 14 Pro, 15 Pro, and 16 Pro, which require Super Retina XDR displays exclusively. As a certified technician myself and a long-term Apple user since the iPhone 3GS, I am well aware of how Apple operates. Despite the inconvenience, delay, and incorrect installation, I was still charged full price, when a price adjustment would have been appropriate--at minimum as compensation for the error and time lost. This is why I'm deducting two stars. I also made the technician aware of excessive heat generation after the screen installation, which is a serious concern. While the shop policy states that a 15-minute repair is not guaranteed, I had already waited far beyond that and should not have been charged again under these circumstances. To be fair, the technician remained calm and mindful, which is why this review stands at 2.5 stars rather than lower. I had also called 20-25 minutes in advance to let the shop know I was on my way, yet the correct display was not available in-store, causing an additional 49-minute delay. I documented this on video as well. I don't want to discredit you as a person, but the service itself reflects a lack of up-to-date technical understanding, which is concerning for a repair shop owner. Technology evolves constantly, and repair practices must evolve with it. We all learn every day--but staying current is essential in this line of work.

I had a great experience here with these 2 brothers, Osmond & Ash-they were both very accommodating…read moreand professional. I needed my screen on my iPhone replaced and only had to wait about 15 minutes. Excellent customer service! They were friendly and meticulous and offered great value! This place is a GEM and will be my new GO TO for all of my electronic needs...I will be using them for my laptop upgrades as well!

I Phone Repair Cafe

(469 reviews)

Great deal on replacing the iPhone screen (better and faster than Apple)…read more Good midtown location too

Such an easy experience!…read more I messaged John on Yelp about getting one of my glass camera coveres replaced on my iPhone. He quoted me at $50. I came in later that day, relaxed on the couch for 20min in the AC, and John fixed my camera lens. I couldn't ask for better service. This will be my go to for any iPhone fixes!

Mr Fix - Cell Phone & Computer Repair

4.3

(55 reviews)

•$

Great job!!!! Love them!!! They were so quick and timely. It…read morewas such an easy process!

This is one of the few places in NYC that repairs Apple Watches. My watch was on the verge of…read morehaving its screen fall off. For $20--originally $30, with a $10 discount if you write a Yelp and Google review--I had my watch repaired with minimal scratches.

King Digital iPad iPhone Repair

4.6

(324 reviews)

•$$

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

no bc i came here to get my ipad pro 11 2nd gens screen replaced and it came out bad. It wasn't…read morealigned accurately, & the right side glass was slightly raised. i tried pushing the glass down w my thumb on the right side of the tablet and the screen crushed right where i was gently pushing into the frame. prices aren't bad tho, and the panel that is used is premium.. the instillation was just poorly done

Mr Fix My Phone

(33 reviews)

Very polite and kind. Helped me with troubleshooting issue with samsung device and flashing…read morefirmware on it. Highly recommend anyone stop by for mobile phone issues.

I needed the broken glass screen of my iPad replaced. Faisal, owner of Mr Fix My Phone did the job…read morein about an hour, the price of $120 including a new screen protector was quite fair. He was pleasant to work with and his shop very close to my home. What more could I ask for?

Mr.Fixsmith

3.7

(9 reviews)

These guys are life savers. Saved my PS5, courteous,…read moreknowledgeable, respectful and reasonable

Shady guy, heard him yelling at a customer the other day and walked out. I was going to get my…read morephone screen repaired but not with this guy.

iPhone Doc NYC

(257 reviews)

My phone broke and didn't know where to go as it was a Sunday. Michel got back to me ASAP and gave…read moreme a quote. He was able to fix my phone within 10 mins and got me in last min which I couldn't believe. Would 100% recommend this place to anyone- they went out of their way to help me!

I've needed a screen replacement twice and both times Mike has been my go to guy. Very fast, and…read morebest price anywhere.

Mike's Tech Shop

4.0

(222 reviews)

These guys are the best in the business!…read more Fantastic service! After the Apple Genius Bar couldn't fix my MacBook and I ended up buying a new laptop, I brought my old one here for a second opinion. They diagnosed the problem and had it working again in under 20 minutes--and didn't charge me a thing. Honest, knowledgeable, and incredibly helpful. They turned what I thought was a lost cause into a great experience. I highly recommend them to anyone with Mac or tech issues. Thank you for the outstanding service! Big thanks to Kai!!!

I made an appointment online for a battery repair. As soon as I checked in for my appointment, the…read morestaff member told me they would not be able to assist today, because there was not enough time in the day to complete a battery repair. This is fine, but your online appointment system should not allow people to make appointments if you know in advance it won't even be possible in terms of your schedule. Or, your website should explain clearly how much time is required for a battery repair, and that battery repairs after a certain time of day will not be possible. I wasted time and money traveling to an appointment your scheduling system should never even have offered me.

Geek Shop

(287 reviews)

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

If you're looking for a repair store that take their job serious and don't try to take as much…read moremoney out of your pocket as possible this is the place to come to. I came to this place twice and I love how they handle customer service and support. The first time I came to this store I was hoping that they can fix the camera on my phone and this was the second store of the day and the first store was more focused on a down payment than taking the time to figure out what was going on with my phone. I came across Geek Shop and decided to give them a try. Stan was really nice and patient with me since I was annoyed with personal reasons. He told me before a down payment he would like to open the phone and see if the issue is fixable before anything so give him 15 to 20 mins. I was taken back because most places ask for a down payment before even knowing if the issue is fixable. Unfortunately my camera couldn't be fixed which understandably is fine. He also gave me some phone advice since I had my phone for 4 years now love it. The second visit I met Tim at the store and he was really nice as well and knew what he was doing. My phone fell and the screen was black and I wanted to know how much it would be the repair of a phone screen and before thing he told me the two prices by quality of screen but before anything he believes probably the fall disconnected a wire from the screen and to give him 5 to15 mins. I stepped out and came back in 25 mins and it was back to normal as he detected a wire was detached, and he fixed it with no problem. I love this place and will definitely come back to this place because they are very trustworthy with customer's tech valuable.

New York Computer Help

(499 reviews)

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Miracle workers. So kind and thoughtful. They get the work done fast and are very reliable. I have…read morebeen using them for years and would not have it any other way!

Stop N Fix iPhone Repair

See more unrecommended reviews

(339 reviews)

Great guy and very helpful with repair done immediately. Knew the diagnosis and fixed it for fair…read moreprice.

Ware & Tear

4.5

(8 reviews)

I called Dylan today (Sunday) in hopes of getting my PlayStation 5 cleaned. It was over heating for…read morethe longest and I didn't know where to go. I seen his page on help, called him up and he said he can do it within the same day. I was surprised because he's GRINDING ON A SUNDAY. Meet up with him, super cool super chill and he's super fast while he takes his time.(I'm telling you). Definitely would recommend, as I look around his office this can fix literally anything the deals with electronics. Thank You Bro For All your help! The Prices was very affordable!

The left stick on my Playstation 5 controller kept moving on its own so I reached out. I got the…read morebest price at just $25 while the competitors were charging me more than $150 for the repair. All I had to do was drop off my controller at their location and the next day it was fixed. I played against a boss in the Diablo 4 game and it worked as smoothly as I bought it. The technician Dylan was also a super nice guy. Thanks a lot and I couldn't recommend this business enough.

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Graham F.

10 years ago

I am on vacation in NYC, and my iPhone 4 (yeah, I'm holding onto this model for as long as I can because no contract ATM) was dropped on the floor. All of a sudden, the screen wouldn't display anything, but I knew it was still working because I was receiving texts/emails/FB messages, etc. I took it in and mostly dealt with Chelsea, who was lovely :) She chatted with me a bit about where I'm from (Canada) and where she's been in Canada. And when someone in the back put on Loreena McKennitt (a wonderful Canadian Celtic singer) I asked if it was Susan Aglukark (I was confused) and she said she could find out and let me know that it was Loreena McKennitt (*slaps forehead*), so obviously very helpful. As for the phone, they let me know that it would take about 35 minutes and would be $60, and they gave me a "Yelp" discount (I did find the place on Yelp), so I found a bar in the neighbourhood and sat down with a drink and watched the news for a bit and then went back and got my phone all fixed and looking good as new. So, in summary, I got my iPhone 4 screen and display fixed in 35 minutes for $60. That's pretty good. read more

Ellen A.

3 years ago

I went to a big store that specializes in electronics to set up a phone I bought a few years back in case my older phone died - which it did - but the newer phone wasn't charging either. They tested it and said the battery may have failed as the newer phone had been sitting around a while. Also they didn't know that my carrier would even accept the phone model. I probably needed a new phone. After trying to analyze the problem unsuccessfully, someone there suggested I try Ozogeeks which I did. Ethan who is exceptionally nice and super knowledgable doubted my carrier would reject the newer phone. He tested the phone and it started to charge in his shop. Clearly the battery was fine. Right on 2 counts! He then used a super charging device to speed it up even more. After 4 days of exhaustion, searching for the right solution, I actually felt exhilarated! He had a few extra super chargers and i purchased one. Costed me $29 and I saved $300 on not needing to buy a new phone! I highly recommend Ozogeeks, ETHAN IS GREAT!! read more

Nina S.

10 years ago

I live a wild lifestyle and breaking my cell phone is just part of the territory. The 8th time I broke my screen, And Apple genius told me that I would not be able to fix my phone and would HAVE TO SPEND 300 To get a brand new device . Although I feel rich on the inside , my pockets and back account will not allow me to ball out of control like Oprah just yet. So I found these guys online and came in to see what they could do. These guys were absolutely amazing I was in and out in about 23 minutes and we were laughing and joking the entire time . Fast forward to yesterday , another wild night of partying and another smashed screen . I showed up again and not only did they remember me. THEY GAVE ME A MASSIVE DISCOUNT .... Now that's what u call customer service. Honestly I live in Harlem now and I will still travel to brooklyn for all my electronics . This place is a blessing from GOD HIMSELF ... Do yourself a favor and be great and let them fix ur device for a great price lol ( I should be a rapper ) read more

Hayley M.

183

9 years ago

Maybe you're experiencing that moment where you've broken your screen and, since Apple has been slowing your service since you refuse to buy a new phone every upgrade, you're considering just giving in and buying. Isn't the universe telling you something with the screen breaking? But wait! You don't want to heed to Capitalism's brainwash, you want to care for what your already have, you want to support local business. Do what your gut is telling you and have your screen repaired. These guys are truly incredible. I've been here four times (i know) and have moved to a far away neighborhood, and yet still, i return. Every time i come here the guys are direct about how much it's going to cost, and get it done in under an hour. Today i came in sure they would say it was too far gone (see image) and was in a rush, but sure enough I'm sitting here writing this fan novel on a brand new screen a half hour later. Do yourself a solid and bring you're device. read more

David S.

10 years ago

I found Phonegeeksnyc through the internet. I live in Long Island and a car ran over my phone (Samsung Note 2). The screen was cracked but the phone still worked somehow!! I called over the phone and they quoted me a price. When I went there in person, the woman behind the counter looked at my phone and said the damage was worse than she thought. She showed the phone to the technician and the price went up another $20. I wasn't going to complain. They said it work take 2 hours to fix and it did. I had trouble getting back to the store in time but they stayed late to make sure that I picked up the phone. I got there as they were closing the gates and he opened it back up to give me my phone. I am a very satisfied customer!! I cannot give enough thanks as to save me a trip from Long Island to Brooklyn to pick up my phone the next day. I'm glad I found them thanks to great reviews!! Highly recommend! read more

Megan B.

10 years ago

Took my new (5 months old) GalaxyNote 5 in after a free public charging station at a bar fried and twisted my charging port pins. They were extremely knowledgeable and able to give me a "diagnosis" and a reasonable quote within 15 minutes of me walking in the door. The staff asked me all the right questions and were courteous and professional. They even let me hang out for a few minutes in their wonderfully air conditioned, clean space after a strange man followed me in from the street. I would recommend them to anyone in the area who does not wish to trek to the city for effective and affordable phone repairs. My phone was done in less than 2 days and they even charged it in front of me to show that it was functioning properly. read more

Cathy G.

11 years ago

AMAZING in every sense: Customer service, turnaround time and work quality. I saved myself $ because of these guys, so read on and, seriously, stop by if this story resonates. I walked in there with a busted Galaxy S4 screen and Ethan was amazing. He examined my phone went off to the side and started working on it. Phone was fixed in less than 30 minutes. I was initially skeptical because I'm the kinda gal that sticks to brand names when it comes to electronics and their repairs. But honestly, these guys were outstanding. Polite, honest and, most importantly, quick, I had a perfectly functioning Galaxy in no time. If anything ever happens to my phone again I know where to go. Thanks again guys :) read more

d g.

12 years ago

Ethan is amazing! I completely smashed in the screen of my iPad (down to visible screws yikes!). I'd also managed to snap off my lightning cable charger inside the port. Phonegeeksnyc gave me a discount off their already incredibly low price of $140 for both repairs. On top of that they also allowed me to use the additional discount I found on yelp! All this good stuff and I haven't even addressed their customer service and quality work. AMAZING!!! Ethan worked so quickly and returned my iPad to me in excellent condition. And they are so incredibly friendly - an added bonus when dealing with stressed out customers and damaged devices. I am definitely recommending them to everyone I can think of! read more

Le Queen O.

8 years ago

I've taken both a Samsung Galaxy Note 4 and an iPhone 6S for repair at Ozogeeks and received wonderful service! The Samsung repair took about an hour or so and the iPhone repair, just 45 minutes (on seperate occasions). The owner of the shop is literally the nicest person you'll ever meet and cares very much about offering quality work. I think it's important for clients to keep in mind that he's the expert and should defer to his knowledge base. I've already recommended Ozogeeks to all of my friends and will take another phone in for repair soon. I am very thankful to have such a quality establishment in my neighborhood! Don't waste any time looking anywhere else! read more

Nelson C.

117

12 years ago

So glad I found this place. My phone's digitizer had become really unresponsive and also quite nutty with phantom touches and whatnot. I had ordered the piece online in an attempt to save some money, and had gotten estimates and wasn't happy with them. I brought in the glass and there was no issue in installation except that the service wouldn't be warrantied since it wasn't their part. They installed the part in about an hour and am so relieved that my phone is working perfect again. Really courteous and helpful with all my questions, as well as happy with the quoted price. I don't see any reason to try any other place for any future device issues. read more

Heather A.

12 years ago

I love phonegeeksnyc!! I shattered my Nexus 5 screen a few months ago and couldn't decide whether to just get a new one or get the screen fixed. I called phonegeeks a couple times to get pricing and timing info, and they were so courteous and helpful on the phone. I finally went in without an appointment and they told me it would take only an hour to fix. I was pleasantly surprised that they checked the functionality of my phone to ensure everything was working properly prior to the repair. I will be recommending them to all my friends, and going back for any other problems I have with my electronic devices! Thank you phonegeeksnyc! read more

Susan R.

125

111

2 years ago

I just had my iPhone repaired at Ozogeeks, and the experience was incredibly smooth! The technicians there are not only knowledgeable but also really laid-back, which made the whole process feel relaxed and friendly. They took the time to explain what the issue was and provided me with some excellent tips on how to maintain my phone better in the future. I was genuinely impressed with their expertise. Now, my screen looks absolutely flawless--like it just came out of the box! I can't thank the team enough for their outstanding service. I'll definitely be recommending Ozogeeks to my friends and family! read more

Cari C.

10 years ago

Started my week cracking my IPhone 5S screen to the point it looked unrecognizable. For two days, I suffered, trying to peer through the cracks when texting, browsing the internet, and got sick of it, so I ran to Yelp to find an affordable solution. I received a price quote really quickly, and once there, got serviced immediately. Overall, it took make around 30 minutes to fix my baby. I paid a little under $80 (including the coupon and Credit Card taxes), which I was totally fine with since other places were quoting me $100 and over. I'd come back again :) TIP: Bring cash read more

Michael W.

10 years ago

Came in late September 2016 with a dead phone. Within 1 minute I was asked how I can be helped, and my phone was brought to the specialist. Within 5 minutes I had a diagnosis; the specialist plugged in a replacement screen and showed me that it worked. He asked if I wanted to continue with the process, with a total cost of $79.99. I agreed. Fifteen minutes later I payed and was finished. Mind you, there were also three other people being taken care of, with only two people working. This is a fantastic business that is customer oriented. I highly recommend this business. read more

Sonia F.

12 years ago

My phone was dead!! PhoneGeeksNYC brought it back to life!! I mean my phone was pitiful & functioning on a thread. My Samsung Galaxy 3 had a host of problems: cracked screen into a 1,000 pieces, external audio plug defect & my LED went out (yea im clumsy).. ETHAN CAME TO MY RESCUE!!!! Professional, curious & informative. FANTASTIC PRICES! These guys work with you because they get it...we all need a phone!! I would recommend PhoneGeeksNYC as your go to, first stop to any phone , tablet or laptop repair. They will forever be mine for all of my clumsy mishaps! Thanks guys! read more

Zakiya W.

12 years ago

Excellent Service. I broke my iPhone screen and spent 2 days looking for a place with reasonable pricing and good service. I came across Phonegeek on yelp and decided to try them out since they were fairly close to work. Moderate pricing and quick service. Their employees are extremely nice and welcoming. I am also having trouble with my Mac and they were able to provide the perfect solution at, again, a VERY reasonable price... compared to what geek squad would have charged. I will definitely use their services again and refer to a friend. read more

Timidi A.

12 years ago

I was in panic mode after dropping my iPhone 4s and shattering the screen. It went completely black and I was positive that I would need to purchase a new phone. I reluctantly came to Phonegeeksnyc and was greeted with a smile once I entered the front door. Not only was my phone fixed in less than an hour, it looked better than i remember it looking when it was first purchased! They also sell protective cases which I happily purchased as well. I'm a Satisfied customer and will definitely send my friends their way : ) read more

Ebi C.

12 years ago

Yo, I literally just made a Yelp account to give Phonegeeksnyc a good review. I came to get my phone screen repaired today and they were SO NICE to me. My screen was pretty much shattered and now it looks brand new and beautiful. The repair only took 30 minutes, I also got a clear screen protector, and the whole thing cost $100. The woman who working there was really, really friendly and obviously knew exactly what she was doing. If you gotta get something fixed, this is the place to go - cannot emphasize enough. read more

Deirdre B.

10 years ago

AMAZING SERVICE!!!! They were professional, timely and very nice!!!! Jeff was the person who assisted me and he definitely went above and beyond in the customer service department. He was able to locate the issue quickly and fixed said problem in under a half hour!!! He even texted my phone afterward to remind me to charge my new battery to 100% to avoid issues (Which was great because I had totally forgot about that. LOL) GREAT GREAT GREAT!!! I will bring all my phone issues to them... and it's affordable! read more

Lola N.

3 years ago

The service I received was nothing short of incredible. Ethan is not only exceptionally skilled at his craft, but he's also a genuinely kind individual who truly values his customers. Understanding the urgency of my situation, Ethan expedited the entire repair process, as he knew I needed my computer for work. I was thrilled to receive my computer back in impeccable condition. I wholeheartedly recommend Ozogeeks for their outstanding service. Rest assured, they will be my go-to for any future repairs! read more

Ozogeeks - mobilephonerepair - Updated August 2026

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