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    P.C. Richard & Son

    3.0 (468 reviews)
    Open • 9:00 am - 8:00 pm
    Updated 3 months ago

    P.C. Richard & Son Photos

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    The worse manager for p.c.richard&son store in the Bronx 200 baychester Ave No manners no respect for customer I stopped going to buy my appliances because him

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    7 months ago

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    3 months ago

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    6 months ago

    Alex was super helpful and efficient in helping me select a TV! Recommend him, this store and their on display deals

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    Thanks for the shout-out, Nina! We look forward to seeing you again!

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    5 months ago

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    Page 1 of 12

    P.C. Richard & Son Reviews in Other Languages

    Ask the Community - P.C. Richard & Son

    Upon delivering new fridge in NYC, will you guys also remove the old one? Do you do delivery on weekends?

    Thank you for the question. Delivery is free. If you want us to remove the old product, we will charge $49.97.

    Do you deliver and install Tv?

    Hi Beverly. Yes, we deliver and install televisions that are within our local delivery area (NY,NJ,CT & PA). Outside of our local delivery area, we ship TVs via UPS or Pilot Air Freight (depending on the size of the TV). If the TV is 50" or above,… 

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    Review Highlights - P.C. Richard & Son

    “Tom at the store was very pleasant and knowledgeable to deal with and highly recommended the Sony x900 TV.”

    Mentioned in 29 reviews

    Read more highlights

    Gringer & Sons - Gringer only cares about the money you give them but not AT ALL about your satisfaction or the fact that he should have sold me a 30in

    Gringer & Sons

    3.2(125 reviews)
    1.3 mi•East Village
    •$$

    Ask for Charles. He cuts through the BS and gives great…read moreservice. Huge issue replacing a stackable washer dryer in my apartment's closet. They don't make that special size anymore. Charles knew exactly what I was talking about. Told me my options and gave his advice. PC Richards and Best Buy were clueless. I should have started at Gringer!

    Could not have had a worse experience with them. They actually get zero stars. And this is just on…read morethe phone. Wanted to buy an over the hood microwave. They asked for the model number of my old microwave. I gave it to this guy named Maurice. He told me the dimensions, which didn't match the dimensions in the manual. I had to return two microwaves b/c they couldn't fit the existing space, so wanted to make sure the next one would fit. I tried to tell him but he just wouldn't listen and after literally one minute, said, "Forget about it. Buy it somewhere else," and hung up. Maybe their business is so abundant that they can be such bastards. I just dodged a bullet. If this is how they act before they made the sale, imagine what they'd be like afterward. Never, ever will I buy anything from them.

    Photos
    Gringer & Sons - 24in microwave when I needed a 30in. They sold me based on their measures and want $250 to take it back!!!! WHAT THE @#%$

    24in microwave when I needed a 30in. They sold me based on their measures and want $250 to take it back!!!! WHAT THE @#%$

    Gringer & Sons - 24in microwave when I needed a 30in. Gringer thought some wood planks would be good enough. thanks

    24in microwave when I needed a 30in. Gringer thought some wood planks would be good enough. thanks

    Gringer & Sons - Bertazzoni ranges looking extra sleek!

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    Bertazzoni ranges looking extra sleek!

    P.C. Richard & Son

    P.C. Richard & Son

    3.2(321 reviews)
    2.9 mi•Upper West Side
    •$$

    I have had such a great experience with the people who work at PC Richards. They are friendly and…read moreefficient and go above and beyond! I am so happy to have this store in my neighborhood on the UWS. The manager hooked me up with a discount and Khalisah was really amazing about giving a refund for an installation fee when the guys delivered my AC's but couldn't install because of my cabinet. I highly recommend doing business with these people!

    AVOID!! Poor installers and poor communication. This company is old and very disorganized. 116…read moreyears of reliability? NOPE. I ordered an AC unit on July 28. I paid for installation $195 and the installers didn't install the rear grill which apparently is a vital piece for this unit to work properly. For a month we were dealing with an AC unit that would blow cold air for 5min then just regular air. My smart plug told me, we paid over $100 just for that device. It took weeks to get a diagnosis, and the another week to get the part that the initial installers didn't take out of the box. On PC Richards 2nd attempt to install the missing part, that person came hours after the expected time at which point he could not install it. Now I have to wait again and take time off work dealing with this hot summer and no AC. Ultimately, we found someone else an extra $200 to install it correctly. For almost a month now, we were dealing with an AC unit that would blow cold air for 5min then just regular air. David Danon was the primary point of contact. He was nice initially so I decided to get the unit and give him the credit for the sale. I probably been on the phone with him over 10 times and he stopped being helpful. I'll likely never buy from this store again. Go with Home Depot or Best Buy and save yourself the headache when buying major appliances.

    Photos
    P.C. Richard & Son
    P.C. Richard & Son
    P.C. Richard & Son

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    The Home Depot - Lollipops at checkout

    The Home Depot

    3.0(578 reviews)
    0.1 mi•Flatiron
    •$$

    How have I not written a review for Home Depot yet?! This place has literally countless times saved…read moremy life. Exaggerating but it has grossly benefited my life. Need a new sink head because yours accidentally got chopped off? Check. Need a huge extra strength rotating amazing fan without blades because you have cats and it's a 100 degree heat wave? Check. Garbage bags, cleansing stuff, light bulbs, bug spray, roach bait. Everything a New York city apartment truly needs at your finger tips. They also have a decent selection of plant life to spruce up your place if that's your jam. I will say, almost every time I need help finding something an employee is already attending to helping someone else. Maybe it's a timing thing. But anyway the place is huge (which is unheard of in the city) and its fantastic in every way, shape, and form.

    I have to say, this is easily the nicest, most unique Home Depot I have ever visited…read more It's located right in the heart of the Flatiron/Chelsea area and spreads across three beautifully maintained floors. What really stands out is the atmosphere, it doesn't feel like your typical warehouse. The garden section is gorgeous, filled with plants and trees that make the store feel surprisingly airy for being in the middle of a city block. Very impressed by the selection of items being fully stocked in all departments. The store feels more like a "boutique" hardware shop, than what you'd find in a standard suburban location. The service here is top-notch. Giving special thanks to Rachel in Plumbing! Ask for her, she is actually more knowledgeable about the products to fix plumbing issues. Thank you Rachel for fixing my plumbing issue. Unlike some larger stores where you're just a number, the associates here are everywhere. I was asked several times if I needed help, and when I did, they didn't just point me to an aisle--they walked me directly to the product. Even though it's Manhattan, the prices are consistent with their website and aren't hiked up. This store has plenty of self-checkout kiosks, no waits or long lines. If you're doing a DIY project in the city, this is definitely the place to go!

    Photos
    The Home Depot - Info center. Street level

    Info center. Street level

    The Home Depot
    The Home Depot

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    Helix Sleep - The boxes placed blocking our stairs, coat closet and downstairs bedroom entrance

    Helix Sleep

    2.9(93 reviews)
    0.1 mi•Flatiron
    •$$

    -1 Star - A Masterclass in How Not to Treat Customers I want…read moreto start by saying I cannot speak to the quality of Helix's products. What I can speak to, at length, is the complete and systemic failure of their customer service operation. We ordered two Twin XL ergo bases, two mattresses, two waterproof covers, and two sets of sheets with White Glove delivery. From the very beginning, getting anyone on the phone was nearly impossible -- calls went unanswered for four to five days, and chat support meant wading through a bot repeatedly, and on the rare occasion a response came, it was from an online agent -- never an actual person -- who provided almost no useful information. We proceeded based on product reviews alone, which in hindsight was our first mistake. The delivery was the breaking point. We returned home from a funeral to find FedEx -- not the White Glove service we paid for -- had deposited two 100-lb boxes in our hallway, blocking our stairs, bathroom, coat closet, and a bedroom. The driver told us he was authorized to leave them outside in the snow had we not been home. We spent the entire weekend unable to reach anyone at Helix. What followed was a week of unsafe living conditions, endless unanswered calls and chats, miscommunicated arrangements, and a rotating cast of representatives -- each less informed than the last. The third-party pickup company we eventually reached had been given inaccurate information by Helix and was not prepared to fulfill what had actually been agreed upon. They were left trying to sort out Helix's errors independently, on our behalf, while we were all simultaneously trying to get Helix on the line. We ultimately cancelled not because we wanted to, but because Helix's conduct made it impossible to trust that anything would be handled correctly going forward (to date, information is still being processed incorrectly!). At that point a full refund was verbally promised. As of today, only a partial refund has appeared with our credit card company. And today's scheduled pickup -- arranged by Helix -- has been entered as a single 100-lb box. There are two. This is not a minor clerical error; it is the same pattern of careless, inaccurate communication that has defined this entire experience from day one. We agreed in good faith to retain $300 in bedding, only to realize it may not even be compatible with the replacement mattresses we are now forced to source elsewhere. So to be precise: after two weeks, we have unsafe boxes in our hallway, a partial refund that doesn't match what was promised, an incorrectly entered pickup order, and bedding that may be useless to us. Nothing has been done to meaningfully address this situation. If everything goes smoothly with your Helix order, you may never encounter any of this. But if anything goes wrong -- and based on the reviews, things do go wrong -- you should know exactly what you are walking into

    Wow, it's amazing what a well-written review can do. I got an email from Doug at Support, and long…read morestory short he said and did all of the right things. I now have a beautiful new Helix Midnight Luxe that sleeps much cooler (because of the optional topper he included) and has much better edge support. I would give this company a 5 star review if I'd had this response without having to resort to writing a bad review. The Warranty is great but it must be honored to be great. A one-size fits all photo requirement obviously wasn't the solution to my problem Also, I'd hoped that this mattress wouldn't wind up in a landfill. I understand that you're not offering a BOGO promotion and that you didn't want me inconvenienced because your third party contractor failed to pick up the mattress in a timely fashion, but the gent who picked it up dragged it across the driveway and hauled it to the landfill. Would I buy another mattress from Helix. Absolutely. I'm hoping that in addition to having improved your product you've improved your warranty process. Thank you Doug. Thank you Helix.

    Photos
    Helix Sleep
    Helix Sleep
    Helix Sleep

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    P.C. Richard & Son - electronics - Updated September 2026

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