I had an incredible experience with the team at P.F. Chang's after my Uber Eats driver stole my meal and Uber offered absolutely no help resolving the issue. Frustrated, I called the restaurant directly, and that's when things turned around. I spoke with Mariah, who was kind, understanding, and immediately offered to have my entire order remade. I told her I would pick it up myself, and she couldn't have been more accommodating. As I was driving there, Dan, the manager, called me personally and stayed on the phone until I found the restaurant--talk about going above and beyond. When I arrived, the whole staff was incredibly apologetic, even though none of this was their fault. To my surprise, they even greeted me with a gift card as an apology for the inconvenience. This level of customer service is rare. Mariah and Dan showed what true hospitality looks like, and P.F. Chang's should be proud to have employees who genuinely care about their customers. Meanwhile, Uber Eats should be ashamed of the lack of support from their end. P.F. Chang's earned a loyal customer today. Thank you for turning a terrible situation into an outstanding experience. read more

Ive been to several P.f. chang's over the years and have to give this one 4 for food -exactly as expected, good choices, good portions. My partner and i shared the chic lettuce wraps -always good and consistent and enough to be a meal on its own. We also shared the fire cracker shrimp -just as expected and easily enough for two. The cocktails were large -i had vodka tonic (delicious) and double the portion of what i would get in Charlotte for double the price. I disagree with the comments on service. We give service a 5 -we were welcomed upon entry, seated promptly in a nice booth away from other diners and provided attentive knowledgeable service by Donald -closing out a long day to a relaxed and enjoyable service and dining. I can recommend this location as a nice dining experience and just as expected for a P.f. chang's food and ambiance. read more

For some reason, this particular franchise location feels "less than", and I can't quite put my finger on it. Our service was good. Both appetizers and soup were good. Two out of the three dinners were good (the meat in mine was definitely burned before it was sauced). They only carry an 11 oz Asahi beer, but the bill states it's a 22oz bottle. The manager gave us a 10% discount on the final bill. Our visit was just "meh." read more

Not worth it! Service is terrible. Food ok Servide was slow and people hustled dont care read more

The food & atmosphere were great. However, our server Sherry kept skipping our table & forgetting things we requested. read more

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Actually, it was early 11 AM. We probably the first customers food was fresh actually the best I had there ever honestly, ambience dim lighting. A lot of people from work coming lunch crowd/great service even got a card from the manager for a free appetizer for my next visit. read more

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My husband and I love coming her for a nice quiet dinner. Tonight we tried the new Freaky Friday drinks and were delightfully surprised. A nice change from getting one of their boba or other NA drinks. Ryan, our wonderful waiter said we were the first to order them from him. What a shame! Our entrees were delicious as usual. We try to visit once a month and usually have Ryan as our waiter. He's a delight. Always willing to offer new items on the menu or to gently twist your arm into dessert when you're himmimg and hawing. read more

P.F. Chang's - Crystal Ball Refresher - Chinese Near Me - Dearborn, Michigan

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PF Chang's while it is a chain restaurant, it is among the upper end of nicer chain restaurants to dine at. No illusions to this being main land Chinese food, but it is darn tasty American inspired Chinese food. Latest visit I had an old fashioned with Japanese whisky that was smoked and a plate of brown rice and Chinese eggland. The sauce was tasty and I would definitely eat again. Plus side, the staff at the bar were friendly. Thank you for a great early dinner following a hike near the Henry Ford estate. read more

P.F. Chang's - Smoked Old Fashioned, Delightful. - Chinese Near Me - Dearborn, Michigan

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Birthday Dinner Day 8 of 31 days celebrating! Great way to celebrate great food, served with exceptional service. It was crowded tonight for a week night. There were probably 6-8 people dining in and during our dining, we probably seen 10 people come in for take out. The food is so fresh and real tasty. This will be out to go spot for real fresh Chinese food. Atmosphere here is pretty quiet with nice music playing, staff is super friendly and ready to serve. read more

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Food was standard fare. Service was as usual. Ambience was sketchy where restaurant is located. Recommended NOT to go because of questionable surroundings. read more

By far the worst of the worst Dearborn management is disturbingly unprofessional.... Absolutely terrible management. I've never been treated with such disrespect by a restaurant team before. When I called to address an issue with my order, the manager actually hung up on me mid-conversation. No attempt to listen, no apology -- just pure rudeness. This location has gone downhill fast. If the management can't handle customer concerns professionally, that says a lot about how little they care about their guests. I will never go back to this P.F. Chang's again, and I'd strongly recommend taking your business somewhere that values basic courtesy and respect. Zero- stars P.F. Chang's needs to reevaluate their management in Dearborn, Michigan This rating should be a zero read more

DEARBORN PF Chang ..... IS the worst (Mgt) - the Manager needs to be retrained for customer service! Absolutely terrible management. I've never been treated with such disrespect by a restaurant team before. When I called to address an issue with my order, the manager actually hung up on me mid-conversation. No attempt to listen, no apology -- just pure rudeness. This location has gone downhill fast. If the management can't handle customer concerns professionally, that says a lot about how little they care about their guests. I will never go back to this P.F. Chang's again, and I'd strongly recommend taking your business somewhere that values basic courtesy and respect. read more

The service was horrible and you didn't have all of your product in. You didn't have wonton nor croutons. It's literally lunch hour on a Monday. How are you out of product already? read more

Food (2/5): Being used to legit Chinese food in NYC, perhaps the Americanized versions like PF chang's isn't cutting it any more. From what I observed and tasted the dishes aren't well presented, are oily and too salty, and doesn't have great flavors. For example, I got the kung Pao chicken and it was not seasoned well and the quality of the chicken felt low. Additionally, the noodles you had to pay for and tasted worse than ramen dry noodles. Venue (4/5): Overall the restaurant was clean and spacious especially for something at an airport. There was plenty of seating and looked reasonably nice and decorated. Service (5/5): Excellent service with super friendly and helpful waitresses who checked up frequently. Food came out fast and overall no issues. Definitely the best part of the experience. read more

P.F. Chang's - a crowded restaurant - Chinese Near Me - Dearborn, Michigan

This is not my first review, but it has been a while since my last. With lots and lots of visits here, it has been consistently great!! The service is top-notch!! Matt, Lori, Mike and more, sorry to leave people out, they are incredible! Personable and so kind and friendly! How does the food live up to the service? It does with total deliciousness! Our "go-to's"- Kung Pao chicken with a honey chicken coating. The famous shrimp with lobster sauce, the pepper steak and one of their most popular dishes, Mongolian beef! We also enjoy the shrimp dumplings and their dynamite roll among many others. Guess, I like a lot here at PF Changs and I do. I know it's a national chain restaurant, but I support those too. They really do deliver a great experience! With the super people that work here, it's like saying hi to friends, and the food, more than good, so tasty! Like the atmosphere too. Lots of room to have your own little space. read more

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Love the food. Ordered takeout sunday and we really enjoyed it per usual. Didn't like that they burned some of the Vegetable Spring Rolls. The apple pie dessert was amazing. They service was on time. They asked for my name like 4 different times though... My honey loved the fried green beans read more

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Great airport stop. I was on a long delay with Delta and stopped here. Great service at the bar. I had the Kung Pow Chicken entree and the string beans app. Both were excellent. The chicken was crunchy, had a little kick (I love spicy), and just over all great flavors. The Chili Garlic Green Beans were excellent. Loved the crunch and spice. I couldn't get enough. If you find yourself with some time at the Detroit Airport, give them a try. read more

P.F. Chang's - Kung Pow Chicken - Chinese Near Me - Dearborn, Michigan

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It's a clean restaurant! Service is adequate. Same old dishes, not much has changed. The food? It's definitely still the 1990s because this restaurant has not evolved with the times. I give it 4 stars because it's clean and the food is a 8/10. The rice is 5/10. 1. Nice bathrooms. 2. Staff is 8/10 3. Food needs to change. read more

Food fast and exceptional!!! Had a bad experience today somewhere else and wanted to go somewhere where they would make it all better!! And they did..food came out fast and fresh!!!! April was great and made the pain all go away from earlier today and I had to let her manager Joseph know that I was very pleased with the service here.....ALWAYS A GREAT EXPERIENCE HERE!! read more

P.F. Chang's is our favorite place for lettuce wraps! We order them every time we go. I even make copycat ones at home to satisfy my craving between visits! The cocktails are delicious, the tapas style appetizers are perfect for sharing. We usually share noodles also! The spring rolls are a must, the wontons are delicious, and the sushi is amazing. It is a chain, but you would not know by the quality of the food! read more

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This location is ok. The service was fast and the food was good. I got the vegetarian lettuce wrap. Some of the lettuce leaves looked old. There isn't vegetarian egg rolls anymore available. read more

P.F. Chang's - Vegetarian lettuce wraps - Chinese Near Me - Dearborn, Michigan

This was a disappointing visit. My orange chicken lacked the zest and the flavor - it was boring and tasteless. My rice was also unimaginative. The only item that tasted the way it's supposed to was my Peach Tea. The service was quick, but the ambiance lacked the luster that PF Chang's is known for amongst its fans. Overall, this PF Chang's work n't be my first choice in Detroit in the future: read more

Fantastic food and an all around great experience! The service is a tad bit slow though. I've been here a few times with people from work because it's right down the road. I usually get the Orange Chicken with fried rice and Wonton soup (pictured in the review). I wish the portions were a bit bigger, but the food is still very tasty. From a business lunch hour standpoint, it's a bit tough to sit down and eat here. I only get about an hour for lunch (with travel) and when I eat here I always exceed that time frame unfortunately due to the slower service here. read more

P.F. Chang's - Wonton Soup - Chinese Near Me - Dearborn, Michigan

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I haven't been here in a few years, always liked the food though. This time I came with my boyfriend, who has never been before. We were very hungry and tried a few things. First, our server Maya, was awesome, very sweet and knowledgeable about the menu. We started with lettuce wraps and pork dumplings, both were delicious and I forgot to take picture of lettuce wraps. We also ordered Chang's spicy chicken, which could have been a little spicier and was coated and fried, I wasn't expecting that, but it was really good. My boyfriend got the Peking duck, neither of us has had that before, so we had nothing to compare it to. It was good, I loved how it was presented with the sauces, veggies and roti bread. We will be back to try more menu items and we will ask for Maya, again. read more

P.F. Chang's - Peking duck, Changs spicy chicken, brown rice and fried rice. - Chinese Near Me - Dearborn, Michigan

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Went out for dinner and our server was Shay. She was a sweetheart and very attentive. Food was amazing. Service awesome. Location is very busy on Saturdays. Make reservations. Will be back! read more

Service was ok. The food wasn't. The bbq ribs are so saturated with the sauce you can't taste the meat. I went before lunch time around 2:30. Still charged me dinner prices. So I will not return the Dearborn location again. Also the restaurant was pretty much empty. read more

Never have had a bad meal at PF Changs. Always delicious and incredible service it is definitely our "go to" place for excellent Chinese food and wonderful service!!! read more

PF's had been my favorite mid-scale chain restaurant for years. I had a taste for their flare and stopped by my local restaurant for lunch. I have no complaints about PF's, I've frequented this one for years. I decided to try things I hadn't tried before. I ordered the Coconut Cooler which is a super tasty coconut milk/coconut water cocktail. The menu offers an option with rum...I opted for it. The drink was both exotic and tantalizing. For eats I had pan-fried shrimp dumplings, I love sum dim sum! These were perfectly paired with a sweet and tangy chili sauce. I also had a lobster avocado roll. This combination is my all time favorite roll as the two are my favorite foods. Service was a bit slow, even my drink took a while. I usually experience fast courteous service here, and although it seemed to take a little longer today, I didn't mind too much. Over all, great lunch, and I will look for the drink recipe hack on Pinterest. read more

P.F. Chang's - The yummy Chang's Coconut Cooler - Chinese Near Me - Dearborn, Michigan

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Ordered curbside due to the Covid-19 concern. It was a little confusing as the signs don't give a number to call for curbside. Other than that I pulled up to the door and they gladly gave me my order. The gentlemen came out with mask and gloves. The food was great, probably better than dining in. I ordered the Mongolian Beef, fried rice, kids meal and the 7 layer cake. Even the cake was delicious for carry out. Don't be afraid to order. read more

The hostess was nice and efficient enough, aside from seating my family at an absolutely filthy table. The floor had trash, food scraps, and was an absolute disaster. The booth had left over noodles, grease, and was disgusting. When I asked a waitress for something to wipe the booth down with she told me "yea one second" and then walked away and didn't come back. So we didn't eat there because if that's what the front of the house looks like I can only imagine that the kitchen is just as nasty. read more

I got no straw for my milktea and no chopstick . I'm a Chinese how am I supposed to eat my green beans with fork ?!!! Food is hard to swollen three star is for beans and milktea read more

P.F. Chang's - Chinese Near Me - Dearborn, Michigan

This particular location has pretty much always been hit or miss for me. The host/hostess is usually pleasant. Wait staff varies as does the quality of the food. In my most recent experience; I ordered carry out in the middle of the day and all 6 spots marked for carry out were taken. There was hardly anyone even in the restaurant and nobody else was getting carry out. I mentioned to one of the employees that all of the carry out parking spots were taken. She didn't really care. Which isn't a big deal, just inconvenient! On to the food.... the potstickers (which I've had at other locations) were HORRIBLE! They were so overcooked they were like little crispy hockey pucks. We almost drove back to the restaurant to return them since we couldn't eat them. But hey, my fortune cookie told me that I would have good news in the mail. And my friend's cookie told him he would have a visit from a loved one. The rest of the food tasted like it had been sitting out for a while. I like other PF Chang's locations and this will likely be the last trip to this one read more

Overall score 3.75/5 I know I know it's a chain...it's fake Asian food blah blah....I don't care...I like it! They DELIVER for FREE!!!!Score is based on a comparison between chain restaurants and not a comparison between Chinese/Asian restaurants. I had a craving for "fake" Chinese food and it was raining and gloomy outside so I got the food delivered after some google searching. I ordered my usual fare and it tasted great! The only complain I have is that the Mongolian Beef was a bit watery for some reason which it's not usually like that. I did add broccoli to it so I'm not sure if the water came from the veggy? Everything else hit the spot. The ribs were crunchy and sweet with a kick, the salt and pepper shrimp was crispy with a unique spicy kick to it. The green beans tasted Szechuan like...the hot and sour soup tasted like how it's supposed to. I added hot mustard to it to give it a bit more of a kick. The delivery was quick, less than an hour from order to delivery to midtown Detroit. Food review - ribs 3.5/5 - salt and pepper shrimp 3.5/5 - Mongolian beef with Broccoli 2/5 usually it's a solid 3.5/5 - green beans 4/5 - hot and sour soup 3/5 read more

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We had lunch catered and it was great! Everything was delivered hot and on time with cute little tent cards that had the names of the items handwritten on them. The proteins were the most popular - honey crispy chicken coming in first and pepper steak in second. The curry and pad Thai dishes were beautiful and flavorful; full of fresh veggies. The Chang's chicken wraps were popular, but because we also ordered the Mandarin salad, no one touched the lettuce leaves, just the filing. There were also lots of homemade sauces; from spicy to savory to sweet. Yum! Can't wait to order again. read more

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All employees are nice and attentive. In airports, it is common to find non-original menus, with a few un-imaginative dishes, and stereotyped branding and decoration. Right? Well this restaurant does not challenge those expectations. Food is not terrible, neither I would say "good". It is definitively food, though. The question is wether if provides anything better than not eating and just waiting in one of the waiting areas? I would put it this way: if you are comfortably seated in a good waiting location, and you are not starving, stay where you are. read more

Lol, I was so excited to eat the main entree. I forgot to take pics. With that said from start to finish this meal was so good. I am definitely stuffed after eating here. We had a reservation and sat immediately. The staff was super friendly, and the server welcomed. My husband got the organic real agave margarita, and it was super good. Havent had an original margarita that good in a while. We then got the calamari, and the lettuce wraps both extremely good and refreshing. 10/10. The egg drop soup was calming on the stomach, and a cup is more like a bowl portion at any normal restaurant. It's big. We then ordered the Mongolian beef and fried rice and Kung poa chicken, and both were big portions and super flavorful. We didn't have room for dessert. We were both in a food coma. Overall, our bill was $136. That was for everything and gave a 20% tip, so $26 bucks. Totaling $162. Definitely will be back. It's more of an upscale Asian experience with the ambiance a bit fancy but also super chill. read more

The lunch pairings are a good deal. I ordered the chicken lettuce wraps from the first column and asked to have won ton soup for my second which wasn't on the list but it was the same price as egg drop. That was no problem. The won ton soup was okay. I like my soup a bit hotter temperature wise though. We had to get up and go get our soy sauce and paper napkins for under our drinks. Later, we had to ask for chopsticks. We had to have the guy redo the checks (we'd asked for separate ones when we sat down). And later we had to dig out our own pen to sign the bills, as the one we were given skipped. Oh, did I mention we were seated at the bar which wasn't very busy? The lettuce wraps were tasty. The edges of the lettuce were a little sad so I just tore off those parts. But the flavor was fine. Just wish they carried hoisin sauce in house. I asked, but all they have is a spicy plum sauce made with pineapple (I'm allergic plus it's way too spicy -- I had him taste it). It definitely needs something sweet to counterpoint the flavor of the mix you wrap into the lettuce leaves. So it's good. Just don't come here expecting "real" Chinese food. But when you're at the mall it's still better than the food court! read more

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I remember the food being a lot better. It wasn't bad, just ok. It's pretty far and I don't think I'll make the drive again. Service was good though. Sweet n sour chicken was tangy , I liked it. Crispy honey chicken was crispy as it should be, but a little bland. read more

P.F. Chang's - Menu - Chinese Near Me - Dearborn, Michigan

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Ordered Haku off the menu, ordered lobster and shrimp brown rice off the menu. Was it my lucky day yes, yes and yes. The Chilean sea bass is ow so delish. read more

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The wait here is reasonable compared to the one at Somerset. The food is consistent and tastes the same at both places. My staples here is always the Chang's lettuce wrap for a starter or the hot and sour soup, the Mongolian beef with green onions or their Chang's spicy chicken. I will come during lunch at work since it's not far and I can usually get a seat within my break. read more