Absolute worst service I've ever had. Waited close to an hour for a call in order. 45 minutes past the time they said it would be done. Will never eat here again read more

PF Chang's is usually a great place to go with quality friends and enjoy as delicious meal. The location, as stated by Penny Lane, has the worst service. We ate in the bar, and while waiting 30 minutes for our entrees, we witnessed a BF by the bar tender and four tables come and go around us. Our food was cold and the sauces were congealed. \ read more

I had some trepidation after reading the reviews but decided to make my own decision. Glad I did. Pros: apps were hot from the kitchen when we got them: one calamari and one cauliflower. Entrees were two large salads, one lettuce wrap, one large "hot & sour soup" and one Mongolian beef. All were very good and plenty large enough for any appetite. Service from Nicole was excellent. Cons, the restaurant was very busy and our waitress was also bussing our table which meant that inevitability there would be empty plates crowding the plates from which we were eating until she could get back to bus the empties from the table. Not an ideal situation. We thought the quality and quantity of the food represented "value" for the cost of our meal. read more

Gross. I haven't had PF Chang's in a few years until recently. Ate several of their dishes that were ordered to go. The food was absolutely (and surprisingly) terrible!! It had all the wrong flavors. Orange chicken tasted nothing like I am used to (in a very bad way). The egg rolls were the only half good item that I ate. Everything out of the 7+ dishes that I ate was not worth eating. Believe it or not I think that Panda Express (yes the fast food version of Chinese) would have tasted better than what I ate. I do not know how this restaurant is so popular?! read more

My boyfriend and I went here for dinner about two weeks ago while I was on vacation. The service and food was amazing! It was very clean inside and our food came out very quickly. This PF Chang's was a lot nicer than the one we went to in Happy Valley. read more

I absolutely LOVE coming here! We have never came here and have been disappointed. Service is always on point as well as the food! I love the environment as well! The two person dinner for $40 is what we always get! It's such a good deal which includes 1 appetizer, 2 entrees, and dessert! I never even finish my meal because the banana spring rolls are so worth saving room for! I give this restaurant a full 5 stars!=] read more

Called in large $90 to go order for curbside, got there 10 min early waited till 10 min past time, never brought out order, won't go back, they don't really do curbside, we're others around them Cheesecake Factory , applebees ..... do real curb side service pull up they come out bring food then leave, here u must get there then call again, I even spoke to manger a hour later when they called and said they don't give good service u must call again. Will never go back read more

My family and I had the best experience at PF Chang's on 83rd Ave and Bell. Our waiter, Tevin, was absolutely wonderful! Not only was he prompt with our food and drinks, which is vital to our experience since we have 3 boys and one of them is a 1 year old, but he went above and beyond for us. After we left my husband got distracted with the baby and we left without his debit card. Tevin chased us across the street to get it back to us. He is amazing and we plan on asking for him next time we go in for dinner. read more

I haven't been to P. F. Chang's for a long time because their food is normally overpriced for the quality but let me tell you, this experience has made me willing to give them a second chance. I ordered the lettuce wraps and Chang's chicken and it far exceeded my expectations. The food was perfectly prepared and I didn't feel like I had a brick in my stomach afterwards which is always nice. I will definitely be back! read more

DAVE the bartender/server was amazing if you are lucky to have him serve or make drinks for you he is very funny and helpful I did not know what to order and I asked him for help he asked what I was in the mood for he helped me choose the perfect dinner only downside is parking and their hot and sour soup but everything else was amazing read more

I always love the atmosphere at PF Changs. The food was delicious. Calamari was extremely fresh and melted in your mouth. Wonton Soup is always a good fall back especially when there is a chill in the air. Service was great. They were very attentive and kept our drinks full. The entrees were good. The standard PF Changs food. read more

We have had 2 excellent dinners here. The Mongolian beef is great and so have all the other dishes we have tried. Our server Torey made our dining experience a pleasure. He had a great personality and was very upbeat and helped us with suggestions on appetizer and food choices. He was quick to keep our drinks full and very attentive to us and always willing to please us. We have come to enjoy this restaurant very much and will be an ongoing customer. Keep up the great food and customer service. read more

it's pf Chang's OK food OK service at a higher price it tastes good for a Americanized Chinese restaurant they have good drinks most of there food isn't greasy at they have slot of low calorie opinion I'll be back read more

I came here last week with a large group I believe 13 of us in total. We came as soon as they opened I believe Wednesday. Well first off they had us wait about 15 minutes before we were seated and like I said we were first ones there but we didn't say anything about waiting we figured they were putting tables together. Right off the bat I have to say that the manager was really rude, he seemed bothered that we were there in a large group, one of my aunt's even tried to joke with him and he shut it down and walked away... I wanted to make a comment on how rude he was because our reason of getting together in such a large group was to boost the spirit of my mother who's battling cancer. We were finally seated and our waitress was awesome I can't recall her name but she was a young girl who kept our drinks full and our needs met... She really was great. I personally had never been there and to me the food was just so so... But my mother likes it. The restrooms were clean along with the restraunt itself... If my mom wanted to go here again I would take her but to go on my own I wouldn't. The manager needs some customer service skills... Don't come off rude... It's not very welcoming. read more

I love this place. I love the dishes and the flavors. Sure...its not China Town like in NYC (which is the best) but it is steady all the time and wonderful. Sure, you can go cheap and get their frozen dishes at Walmart...and they are good... but when you want some really good Chinese, thai food and best lettuce wraps this side of the great wall....go here. read more

I usually love P.F. Chang's. But will never ever come back to this location. The manager was very unhelpful when we asked to sit outside since we had a big party. The restaurant was not even busy. Terrible customer service. We were all very disappointed. read more

Food was wonderful, as usual, but what earned the 5 stars was the incredible service from Amber! We felt like we were at a fine dining establishment. She even sent out a dish on the house for us to try. We left feeling spoiled and wanting to come back ASAP. read more

I have been to Chang's more times than I can count, several locations. On a recent visit for dinner with coworkers, I have to say I was really impressed with the service we received. The server was really incredible, and we kept her hoppin'. They have a good variety of GF items. I got the Lemon Chicken, my usual. I saved room for dessert and got the flourless chocolate cake. It's almost not a cake, more like a heavy mousse or something, it was phenomenal. I don't throw that word out there often, but that was one divine dessert, even for anyone who does not need to eat gluten free. The place was packed and hoppin' for the two or so hours we were there. I can't wait to go back! read more

Came in on a Sunday night with family and we were sat down fairly quickly. Service was great for the most part, but the food was not. I had the beef and brocolli and I have to note that the portion sizes have definitely shrunk. For 16 dollars I expect a lot more than what I got. Not to mention some of the meat was grissly and had pieces of fat. The sauce was really watery and filled my whole bottom of the plate . The brocolli was soaking in it. The brown rice was lukewarm and not fresh. Not going back again. read more

The food tasted fine, but no veggies, cheap, cheap, cheap with the rice. No sauces with dishes to put on that bland rice. The dinner portions were smaller than a kids meal at pei Wei. We ordered the 4 course and both left hungry. I said something, and the waiter agreed it was a rip off, but nothing happened. I even left the promo behind for a free appetizer next time. I was fuming at the price and skimpy portions, so I called and talked ton a manger, who invalidated the complaint and did not seem to care. So, the ne star is for those cutting back portions but wanting to pay $20. a person for kids meals. read more

We ordered dinner this evening for 4 -- we were barely able to feed 3. The portions have been cut in 1/2. We ordered the exact same things 1 month ago and actually had food left over. Had to make something else to feed my family. For $70 I should be able to feed my family at Chang's read more

My Wife and I eat at PF Chang's fairly regularly. Different stores in different cities. We always enjoy the food. This store however, really struggled to provide even a reasonable service experience. First, we made a reservation to dine with friends at 5 PM on a Friday afternoon. They couldn't get us seated on time but offered us open seating on the patio, which we did. We were starving so as soon as the waiter showed up we ordered drinks and an appetizer. Another member of the wait staff brought our appetizer and it took forever for our waiter to show back up bringing our drinks and to take our order. Finally after about 40 minutes he returned to the table so we could place our dinner order. Once the dinner order was placed we had to ask for silverware, Napkins, drink refills, and virtually everything else. They just were really disorganized and took far too long to do everything. Our dinner ended up taking 2 1/2 hours. This is unreasonable at PF Chang's. We were having a hard time understanding why the wait times were so long because the inside of the restaurant did not appear to be that busy. There were empty tables. My observation is whoever is responsible for training the service staff is failing at their job. Needs a lot of work to even achieve satisfactory. read more

Don't go to this location.!!! It took 50 mins to get our food. Imagine going with two kids and waiting that long. When we asked our waiter why is it taking so long, he replies sorry I'll check on it, comes back 15 mins later and says its on its way and disappears. He had someone else bring ur out after waiting over an hour !!! Never bling back to any of changs since this location screwed up !' read more

Good food, horrible service. Our waiter disappeared on us multiple times, food was brought out randomly (two plates, then 10 minutes later 5 plates, then lastly my 2 year olds food 10 minutes after that - after we had to ask somebody else to check on it). Our waiter never asked us for drink refills, didn't bring my daughters drink out until we were halfway done with dinner. When we asked for the check it took almost 30 minutes to bring it out. We were planning on hosting our grandfather's 80th birthday party here in August, but have since decided to look at other places to do so. read more

The food was great , our waitress was great the hostess was nice but I wanted to make a reservation for a private party of 20 tonight and the Manager Lynn was so rude. She took the reservation book away from the hostess put it back on the shelf and said they don't have time tonight. Lynn you need a new job you bet I'll be calling corporate tomorrow. read more

Update? Last month I was advised to make my complaint and comments on the official pfchang website. I'm not sure why I never received a reply from Null... Oddly, What was the purpose? #0 Stars read more

I have eaten here before and always had the sea bass which is very good. Yesterday I thought I would try the sushi and poke bowl. They were both horrible. The Tuna roll was some kind of mushy filling with no flavor. The poke bowl had a lot of wontons, a little bit of ahi and very little seaweed salad. There were a lot of raw onions and all the other ingredients were mushy. read more

What has happened to this one time great place to eat? It has sincerely gone straight to hell. The food makes Panda Express look like a 5 star restaurant. How can you in good conscience send out food like we had to your customers? Service is sub-par at best. Management is poor,and does not take complaints seriously. This was a disappointing experience,to say the least. read more

Me and my boyfriend were in a few weeks ago and I never had the chance to write a review. Our servers name was Torey and we've never been so impressed by a server before! We both work in the restaurant industry and were so pleased with our experience here. So blown away by our servers suggestions and attentiveness we left him a $50 tip on our $45 tab. Meant to talk to the manager on our way out but didn't have the time. Will definitely be returning hopefully to be sat in toreys section. read more

Service was soooooo slow. Came for lunch and had their lunch sized orange peel chicken. It was delicious but for $9.50 I was given a child's sized portion of food. Very very tiny lunches. Tasted great but I spent $15 and I'm still hungry :( read more

Total rip off. Their food cost must be about 15%.. Large prices and small portions..

Food was good. Service was TERRIBLE. Took 20 minutes to get our drinks this included water. It came pretty much with our food. Never checked on, Never received our fortune cookies I only bring this up because the server made a point he would bring them with the check. read more

I've eaten here many times, so know what to expect with the food-usually consistent food. Nothing out of this world, but well prepared and seasoned. Tonight I decided to do the curbside pickup, and only ordered 2 cold appetizers and calamari. I did the order online at 5:15, was told to pick up at 6pm. I arrived at 6, called and let them know I was there. At 6:15, and no sign of anybody, I called again and told the person I was STILL waiting. After sitting for another 12 minutes, the server finally arrived at my car, unaware that I had been sitting there for almost 30 minutes (lack of communication somewhere?). I can understand that it is a Saturday night and it was likely busy, and so don't mind waiting if the food is good. However, when I got home (I live approx 3 minutes away), I opened the calamari and it was cold and rubber, as if it had been left sitting for too long. Very disappointing to have to wait almost 30 minutes for cold food. With all of the good restaurants around this location, it'll definitely be a long while before I order from here again-unacceptable!! read more

There is a marked change at PF's. Always one of my favorite casual dining experiences, but it is obvious, the food quality has been deliberately diminished for the financial benefit of the restaurant and the detriment of your palate. Average to poor does not work for me. read more

My friend from out of town wanted to go here. From what I remembered, it used to be good. However, this experience wasn't great. The server was slow. We ordered chicken lettuce wraps, Asian Pear Mojitos and water. The chicken lettuce wraps were delicious! And, they served a good sized portion. I was searching for the Asian Pear taste in the mojito. That was a fail. It tasted like a regular mojito. The server finally came around to take our order when we were almost done with our appetizer. I've never been to a place that does that... maybe it's a new way of doing things. Our entrees arrived and I was disappointed in the amount of food we received. When you pay $16.50 Chang's Spicy Chicken) and $15.50 (Beef with Broccoli) for Chinese food, I was expecting more protein. My plate looked like a forest with all of the broccoli! We ordered brown and white rice and they put them in the same bowl. I'm all about saving water and not dirtying up another dish, but I'm not a fan of brown rice at all. And, the brown rice was taking up the majority of the bowl and unavoidable. My water glass was empty for a long time before the server came. Overall, it wasn't a good experience. And, I don't think I'll be going back there again. read more

Danielle our server was amazing! Excellent, fast service! Food is great too! Worth the time and money!

When determining the price for food, restaurants have a lot of factors to consider. This includes service and atmosphere. Ordering takeout, neither of these matter to me. Still I pay $18 for a meal to go, and find that I receive much less than what is prepared when you sit in. Not only am I paying an unnecessary amount for take-out, but they seem to cut the portion, making it worth even less than what I am paying. You can go to Panda Express and get one meal with more food than this for half the price. Worst part is, there is little difference in quality. Never wasting my money getting take-out here again. Considering when I walked in to pay, there were 6 staff members huddled together gossiping like a bunch of schoolgirls for 10 minutes instead of working, I doubt the service would have been that great if I did eat inside. read more

It's a chain but they have amazing service and delicious food. The portions seem to vary depending on how busy they are, but they're never tiny. Go with an appetite and a friend (or many) so you can share dishes! read more

I am not much on chain restaurants but this place is a fave every time I'm on that side of town. It's dark, cool, and a nice place to while away a hot summer afternoon. I was there yesterday with one of my besties and was craving the dynamite shrimp. Holy cow, they are so addictive and are served in a champagne glass! So cute and tasty. I was also craving chicken-fried rice, which I haven't had in over 20 years. OMG, it was just heavenly and gave me plenty of leftovers for lunch on Monday. Lastly, our server recommended the Lemon-Coconut sour and it was just spot on! Cool, refreshing, slightly tart.....yummy :) Chang's, keep doing what you do because it's all good! read more

I am very disappointed that I have to give this place a one star because I always come here and have wonderful experiences. On Sunday August 11, I decided to go there for lunch and ordered the shrimp and fried rice (which I always get). Upon receiving my food I took note that my shrimp was cold which I thought was odd but decided to still eat it, also it was kind of mushy. I usually eat all my food but this time I had a to go box and forgot it there! but it was probably a sign from god! Getting home I started to recive stomac pains and throwing up ect. I GOT FOOD POISONING!!!! I am very sad, I loved this place but don't plan on returning. read more