Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

I went to look at a car that I was interested in and was treated with the upmost respect and…read morefriendliness. Jackie had the car ready for viewing and a test drive. I am definitely referring everyone I know to this unique (no pressure, no sales tactics) dealership.

Very professional and painless to work with. I sold my car…read moreto Rose Motorcars with absolutely no glitches. They honored my price and transaction was extremely smooth. I highly recommend them and would definitely do business with them in the future.

There was frequent and effective follow up from our service representative Yussef. The service was…read morecompleted near the timeframe committed.

We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

Went to this dealership to see if I can find a good reliable car the manager Sam greeted me with…read morerespect and showed me all the cars that could fit in my budget and gave me so many options for financing. He is knowledgeable and experienced with best customer service and knows what he is talking about. I walked out happy with a great car that I always wanted to have. I recommend this dealership to all my family and friends. Thank you Sam!

Recently purchased a 2015 Honda Accord from empire auto I have to tell you Sammy is the man to see…read morefor fast efficient transaction We spoke on the phone a few times just to make sure I had the right car Drove out of the lot a happy man I fully recommend to seek Sammy if you're looking for a certain automobile

The last 2 vehicles I purchased from Paris were horrible experiences. The most recent a 2006 Chevy…read moreTrailblazer, I was sent a notification after year that the car was sold at auction with possible severe frame damage. I have had to replace the coolant reservoir, front and rear brakes and rotors, the brake booster, something with the shifter (forget what it's called), and now car doesn't run at all. Haven't taken it to the mechanic yet, but was told either transmission is gone or something with rear wheel drive or something like that. My sister used to buy cars here always and even she refused to go back or refer anyone else.

Bought a used car from paris and the brakes were bad. After a few days they were making sounds. Had…read moreto spend an extra $700 on my brakes and rotors. I wish he would have known more about the car or told me before hand. Besides that the is working pretty well.

I highly advise against using this dealership. The sales staff was highly unprofessional throughout…read morethe entire process. They lacked transparency, provided poor customer service, and made the experience completely miserable. I would never recommend them to anyone.

My wife and I went in there to look at a Cadillac Escalade they had on the lot. we took it on a…read moretest drive the brakes were going to need to be replaced which I was okay with having to pay to replace them not a big deal. we went back to the dealer to finish the paperwork after we finalized everything and left with the truck, we went to put gas at Costco and that is when we noticed the transmission was acting up. We called them the next day, and we set an appointment up as they changed the brakes and took it to a shop to have the transmission "checked" they said it was normal nothing wrong then they try to sell me a warranty they said just in case. Fast forward 2 days later the transmission went out. at this point we've only had the truck for maybe 2 weeks when I had it towed to a transmission shop they said that the transmission fluid was changed in hope it would last long enough for us not to notice, now its in the shop for a transmission replacement which cost me 3500, would definitely not recommended this place.

Abu is the finest person I have ever done business with and I'm 72. So honest and forthcoming about…read morethe vehicle I purchased and beyond helpful with paperwork and taking the time registering the car also. 100% integrity! Thanks again Abu Larry Castle

This was the best experience i've had service wise in a while. first off, the seller seemed more…read morelike a friend and less like a car dealer, i got an amazing deal and the dmv process was flawless, i plan on having my brother buy from here and you should too. I'm not much of a reviewer and this is the first review i ever posted on yelp, and for good reason thanks Castro Valley Motors!

GREEEAAAT PRICES! QUALITY CARS Should be his slogan. Vlad is an awesome individual! My buying…read moreexperience was as if Vlad was a close friend of mine that knows about good deals and went w me to buy a car. Not only did he recommended for me to shop around b4 making up my mind but he also followed up w me after buying the car to make sure we were satisfied w our purchase. He showed me the Carfax w confidence, this is an over all awesome place to buy. He 4 sure has my future business! I don't see why anyone would shop elsewhere.

This dealer sold me an Audi A4 that had a check engine light on. He claimed he had the car smogged…read morewhen I bought it, and a couple of days later the check engine light was on. Clearly, he turned it off and sold it to me. When I asked him how I should get it to pass smog, he offered for me to go to his mechanic. Great, I'm paying more money now for something that should have been fixed before I was sold the car. Also, the sensors in this car have never worked. When I mentioned this, I am asked "the car runs well doesn't it?" Sure. It drives. It's at a shop right now and later on today I'll see how much this car really cost me.. Update: Bought less than a year ago, five months as I bought in March. and they have turned the check engine light off and sent me to a smog check down the street knowing full well I'd have to pay for it to fail. He turned it off when I bought it to sell me a car that had transmission problems. Tried to tell me it was the GAS CAP LEAK when I bought it that turned the light on. LOL. The repairs on this car will cost me exactly how much I bought it for. BUYER BEWARE THIS DUDE IS A CROOK.