Chevrolet San Leandro was amazing. The office was clean and the associates were all attentive. If…read moreyou need a car go see cinthia!! She was straightforward, professional and went above and beyond. She made us feel like our business was important and put her complete focus on us and ensuring we left satisfied. Jayson the manager also came over and spoke to us and made us feel apart of the FH Dailey family. Ben completed the process and ensured he provided all the Information he could for us to make an informative decision. Thank you FH Dailey.

I wish I could give 0 stars. I purchased an SUV from this dealership a few months ago and was told…read moreby the salesperson, Kevin, that there was a second key and that it would be mailed to me. Unfortunately, I did not get that promise in writing, and now the dealership is denying responsibility. I never received the second key. I was later told it was somehow "lost," but no one can explain what happened. I've been trying for months to get a replacement key made and have been given the runaround. The salesperson takes a long time to respond, and I still haven't been able to get a clear answer or an appointment to resolve the issue. Management needs to ensure their sales staff communicate accurately and follow through on their promises. Experiences like this damage the dealership's reputation and leave customers feeling ignored and unsupported.

Brayan C. was a fantastic sales advisor to work with . No pressure - clear and direct in pricing…read more(also got a price that other dealers just could not match) . Super easy to work with . I would highly recommend reaching out to him if you are looking to explore or buy a car. The rest of the staff was courteous and easy to work with - For me the no pressure , easy negotiation (direct and clear) was the highlight ! (Not once did they mention you have to do it now or today )

I rarely leave negative reviews, but my experience with Hyundai Oakland's service department was…read morefrustrating from start to finish. The sales team was friendly and helpful when we purchased our Hyundai Ioniq 5. Unfortunately, everything after the sale was a completely different story. The portable EV charger included with our vehicle was defective from the beginning. Instead of making the replacement process straightforward, the dealership was incredibly difficult to work with. I ultimately had to escalate the issue to Hyundai Corporate just to get a replacement charger shipped within a week. Even after Corporate approved the replacement, the dealership insisted I bring the entire vehicle in so they could take photos--even though the problem was clearly with the charger, not the car. It felt like unnecessary bureaucracy that wasted my time. Scheduling that appointment was another ordeal. Louise at the front desk was consistently unhelpful and difficult to work with throughout the process. Communication was poor, scheduling was frustrating, and the overall customer experience was far below what I'd expect from a dealership representing Hyundai. When I finally came in, we still had to wait an excessive amount of time, and we were even skipped over before eventually receiving the replacement charger. What should have been a simple warranty replacement turned into weeks of unnecessary hassle, multiple phone calls, an escalation to Corporate, and a wasted trip to the dealership. The contrast between the helpful sales staff and the disappointing service department couldn't have been greater. This was easily one of the worst customer service experiences I've had in recent memory, and it has seriously affected my confidence in returning to Hyundai Oakland for future service.

Mr. Jose Villanueva has an Excellent customer service! He was friendly, professional, and very…read moreknowledgeable. He made the experience easy and stress-free. Highly recommended

I had an outstanding experience purchasing my vehicle from Amanda at San Leandro Chrysler. From…read morestart to finish, the entire process was seamless, efficient, and genuinely enjoyable--something that's not always synonymous with car buying. Amanda took the time to understand exactly what I was looking for and guided me to the right vehicle without any pressure. Her product knowledge, transparency, and attention to detail made it easy to feel confident every step of the way. What really stood out was how effortless the entire process felt--from selecting the vehicle to negotiating terms and finalizing financing. Everything was handled with professionalism and clarity, and Amanda ensured there were no surprises along the way. If you're looking for a stress-free, straightforward car-buying experience, I highly recommend working with Amanda and the team at San Leandro Chrysler. She truly sets the standard for customer service in this space.

We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

You'll be needing this: BAR (800) 952-5210…read moreDon't bother trying to be nice and "work with them". Their word means nothing. I can't believe how bad this has gone! Also consider filing a complaint with the DMV https://www.dmv.ca.gov/portal/customer-service/report-an-issue-or-complaint/?hl=en-US and Attorney General. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company?hl=en-US THE worst purchase experience i have ever had.I received my vehicle with an EMPTY TANK OF GAS! First time i go to start the truck and the first thing I see is the fuel light turn on. Next thing I see is the windshield has 3 cracks in it that they failed to mention! I go outside the vehicle and I can see the roof trim completely missing on the passenger side, and the windshield cowel is so damaged the almost the entire bottom is exposed! Now ANY WATER that gets on the windshield is going to pour right into the firewall and flood my interior! I can't even operate the radio properly because the entire center of the screen wont detect any touch! How did this pass inspection!? I paid $23,000 for THIS!? DO NOT take these people at their word. Inspect THROUGHLY. Avoid the place all together, honestly

On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

This enterprise office has always satisfied me when I need a . Rental , Ive been coming here for…read moreyears I never had any real serious issues. I always received affordable rates and Discounts , and very professional...

absolutely amazing customer service and sales support from Danny!! walked in looking for a pre-owed…read moreand drove off with a brand new 2026 fresh off the lot for such a great deal! Danny was such a great help and I appreciate him and the team for everything!!

Wow first test drive and 5 hrs later driving out with an CX50 !…read more Scarlett Green was our salesperson she was adorable so kind and connected from the beginning and did everything she could to get the car we wanted. She was engaged and attentive throughout the whole process. I have to honestly say she is a breath of fresh air from the " typical " salespeople. She didn't pressure and always paused to give space to think and make informed decisions. She was transparent and knowledgeable about the car too. She stayed from 4.30 right through 9.30pm to ensure she could hand us the keys. Truly exceptional service I can honestly say if it hadn't been for Scarlett I don't think I would have brought the car so quickly. I had several other scheduled appointments before and after this visit but the buck stopped with Scarlett ! Thank you so much

Jackie Castaneda nos ayudo en la busqueda de el carro especial para nosotros, fue muy pasiente y…read moreatenta, nos ayudo en todas nuestras dudas. Si estas buscando un carro no dudes en buscarla a ella.

La atención de todo el equipo fue excepcional, la ayuda de Jackie y Katy, sus managers son atentos…read morey resuelven en el momento cualquier problema, sales feliz con tu auto y al final para fimar el contrato te explican detalladamente lo que estas firmando, este es mi segundo auto que adquiero con ellos y sin duda volvería de nuevo, gracias por hacernos sentir como familia!

I personally would like to share my gratitude to Owen and the Service Manager Paul G. for assisting…read morewith getting my 07 Ranger squared away. I appreciate the patience, professionalism, and the thoroughness to ensure maintenance was accomplished correctly. Great job with the quality assurance guys, keep it up!

Five months have passed since I visited this dealership and five months I have wrestled with the…read morecredit reporting agency that they used. Five months I have been leaving voice messages and emails for both the credit company and the Ford Store. Five frustrating months. The credit reporting agency they use had me complete multiple forms trying to get this off of my credit report. It's pretty nasty business that you would promise someone that you're not going to run their credit and that they only thing that they're going to do is confirm your identity. The Ford Store lied to me. I would love to update my review and say that they did anything to try to remedy the situation, but they didn't. I called them a week ago and was promised a call back. I called them a month ago and was promised a call back. I called them today and was promised a call back. They even recognize who I am when I call. If I could give you zero stars, I would. This is not cool. After months and months of the runaround with the credit reporting agency, I finally got an email response today. They said that the Ford store had me sign a form, and therefore the pulling of my credit was perfectly acceptable. Well, I can promise you when they had me sign that form. They promised me that they would not pull my credit. Super unhappy with you. Do not recommend. 0/0