props to the kid (paul) he stated that he's not seen a system like mine with an integrated…read morecommunication system between both AC units but tackled it anyway with phone assist. He worked hours in the heat on it into the night and was able to correct the issues and stayed to make sure the actions taken were correct. They were able to come up with a fair price that didn't account for all of those hours spent resolving this issue. I can say that Fire and ice will be my permanent go to for future service going forward. Thanks Paul Maurice & Kara

I've had Fire and Ice on my team for about 20 years. From my home, family rental and office, they…read moreare the ones I trust. I tried another company when they offered a "deal" but found my self going right back to Justin with their "recommendations" for him to do the work. I learned my lesson and will not go elsewhere! The work is great, the employees are trained and really know how to get the systems back quickly! Honesty, prices that are fair and trustworthy, can't beat that!

A recent purchase of a 2 story commercial property in Rancho Bernardo had me looking for an…read moreappropriate HVAC company to size up the 3 units on the roof and let me know what I needed to address. I had received proposals from 2 or 3 other companies. A&B instilled the most confidence and I just got a good vibe from the team. Marty & Dustin made a couple of visits to explain what needed to be done, replace 2 of the 3 units. Within a couple of weeks I had a couple of 5 Ton glistening new Bosch units installed and running. The installers Dave & Tyler showed up on schedule and, with the help of a crane, within a couple of days the work was complete. During the process both Dustin & Marty were present and even came by a couple of more times to make minor adjustments and explain a few things about what I can expect from A&B in the future as it relates to always being available to come and make things right if there are any issues down the road. My review is 5 Stars and it truly was a 5 out of 5 experience. When the time comes, they will be replacing my 3rd unit which still has a few years of life remaining...hopefully. Additionally, when I open up my 2nd floor ceiling for an open ceiling look as part of my remodel, A&B will be handling all of the ducting work required to transition from flex to solid ducts, return & supply installs, etc. I don't take the time very often to leave reviews but the team at A&B earned it. Thanks again guys! If you have any AC/Heating work that needs to be addressed for either Commercial or Residential, I highly recommend A&B.

So the AC decides to die before the hottest day of the week. Woke up in a panic. At the…read morerecommendation of our neighbors, we called A and B air conditioning hoping they have an opening sometime today . They gave us a window of a few hours later but then called back and said actually, they will arrive in 20 minutes!! It ended up being a dead capacitor and was changed in minutes. Very nice, polite young man came and said he'll send us the bill. They did not try to upsell anything. An outstanding small business. Will definitely recommend them to anyone with AC issues!

WOMEN IN DISTRESS!!!…read more Phil and Jared are awesome guys!!!! Me and my mother were stuck trying to get our tv into my car. These guys stopped and offered to help without question. VERY NICE GUYS! They were able to to get the tv in the car with no Problems. Thanks again Jared and Phil! You guys are amazing!!!!!

Bravo on a job well done. These guys really hustled to get my three AC casettes installed in record…read moretime. Units are a dream - whisper quiet and arctic cool. I'm in love! Thank you to Kris for being an incredible principal and bravo to the field techs Jesse and Jared for top-notch work. Very friendly, punctual, and professional crew.

I wanted to give a huge shout-out to Royal! He was very thorough in explaining the current A/C…read moreissues and did an excellent job helping me understand how the outside temperatures affect the temperature you should set on your thermostat inside your home. He was knowledgeable, patient, and took the time to answer my questions. I really appreciate his professionalism and excellent customer service!

superb customer service! Trevor broke everything down and answered all questions I had leaving any…read morekinda doubt out there window. The quality of service was phenomenal as well. highly recommend! and if at all possible request Trevor you won't be disappointed.

Flexible scheduling, quick turnaround, great price!…read more Samuel was my technician and he is such a wonderful person - helped troubleshoot an issue with the AC unit and thermostat, got the job done quickly! I will definitely use Carter Heating & Air again!

Had a problem with our air conditioner. Call Carter Heat and Air. 2 and a half hours later…read moreproblem fixed and a reasonable price. Samuel the tech a very knowledgeable and nice guy. If you got a heat or air problem call them Kristal will answer a take care of you.

Chase took over when I was purchasing my home and there was miscommunication with chase taking over…read morebut since Emily and he have helped me and I let them know I want to work with them he replaced filters and working great At his advice I need to do dime things to help make it better for me and his service He and Emily are great

I need to give this company their flowers. I needed a new unit and furnace. The one i had in my…read morehome was 21 years old. I had at least 10+ other independent contractors and companies come out over the span of 2 weeks and provide quotes. However there was always an issue with pricing/ equipment/ professionalism/ communication etc. Morse & Bailey was different. They got right back to me, and provided a concrete contract that outlined the timeline of the work, the brand of equipment and a very fair price and warranty. They were timely with their responses. They are even military friendly and provided a discount. More than happy with the installation and my new unit and thermostat. Thank you Ms. Emily and Mr Chase.

Weather has been brutal AC needed repairs we have used Brian Burnette for all AC/Heating projects…read moredue to his professionalism integrity expert knowledge fast response honesty empathy kindness compassion and superior quality of work Thank you Brian Forrest and Alana Sedgwick

1. Replied quickly to request for estimate, even on the weekend…read more 2. Was the ONLY vendor that had an hourly rate, all the rest were flat rate. 3. Ended up using another vendor for service.

I had recently purchased a condo (first time) and was in the middle of the summer heatwave. Adrian…read morecame onsite to overview a few mini split quotes that our complex was considering at the time. Adrian overviewed my unit and noted that I was capable of doing something more than a mini split in my unit. The initial process took a bit as I had to run everything by HOA, the team was there and waiting with any answers that I had to questions that were asked, or documents/specs that may be needed. Adrian was very knowledge about the systems that were compatible with my unit, as well as how we could configure the unit to be tucked into the attic and hung onto our back wall (couldn't do the floor since it's an open alley and homeless people are an issue). There was a few delays with getting the product, which was communicated well by Adrian and his team, as well as a phone call was received by the owner. Overall, Adrian and the team at Pacific Heating and Air were awesome! I highly recommend them to anyone looking to prepare for the next summer heatwave!

We hired Pacific Heating & Air to perform AC maintenance for two businesses on a quarterly basis…read more First, they charged us up front for a year worth of maintenance. Then, they didn't show up for the service prompting me to call. The public phone numbers I found were disconnected and I had to call multiple numbers to find someone. Finally, they came out and serviced our properties. Next, we had a huge AC issue at one of the locations. When we finally got a hold of someone, they sent someone out diagnosed it, but it took almost a month to get parts and do the repair. Instead of reaching out to us with updates, we had to follow up with them almost weekly. The final straw was another issue that came up and they just ghosted us after multiple text messages. I am not sure the final maintenance was done because no one will call back. good luck with these guys. When they show up, the service seems fine, but getting a hold of them or getting updates was a nightmare