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    Pacific Auto Service

    4.0 (4 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Pacific Auto Service

    Routine automotive maintenance

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    7 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

    This place is a gem. I just moved to the area and stressing out to find a good mechnaic. With a lot…read moreof stress and burn out, I found Orange Empire. Gino, great guy at the front desk is the first great sign. He says Jose is one of the nicest people ever, couldn't agree more. Definitely helped me out while I was going through a lot. I made the EASIEST mistake known to cars, and they could of easily overcharged me, but didn't. And honestly for that, I am so grateful. I didn't make the best first impression, but they did. Think I found my new mechanic. If vou liked what vou read and need to get your car fixed, come to Orange Empire Auto!

    Becker Tire & Service Center

    Becker Tire & Service Center

    (365 reviews)

    Services requested. Quality. Priced right. No pressure into…read morenew services! Thanks a lot

    I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.

    Pacific Auto Service - autorepair - Updated September 2026

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