My 8 year old Bosch refrigerator had a shelf that had filthy liquid trapped between the glass and the metal and I didn't know how to get it out. They came out and he knew exactly what to do. He used screwdriver to pull the glass off so could clean it all and then put it back together and now it is very clean. It is not in the refrigerator book how to do this. I am so glad I called this company and they sent him to fix. Perfect! I am going to use them for other appliances in the future. read more

I just reread my original Yelp five star review of them from nine years ago. I have used them a few times since then. The latest was this weekend for my Viking refrigerator when it stopped working. I was able to get an appointment on Friday night for them to come out Saturday. Of course they didn't have the part but then again I don't expect them to have every single part for every fridge model on their truck or in their office. The part came in the day after the holiday and they installed it the same day. Hopefully, the fridge works for at least a few more years. No issues with the tech that came out nor any issues with their scheduling. I would use them again. read more

Russell was very knowledgeable and quickly diagnosed the fault, and then fixed it!! As always, great service from P-CAR.

Our refrigerator was not cooling properly. The technician came on time and correctly diagnosed the problem. Five stars so far. We paid the $95 charge for them to come out. They did not have the part but would order it. I contacted them three times in the next few days. Each time the answered was "we will call GE to order the part and get back to you ASAP." We never heard from them again. They did not call or return to fix the fridge. I cannot recommend this business. The above is my original review. Following this, Sean called to apologize and explain. The fridge is a GE manufactured in Mexico. They attempted to find the part various ways including contacting the manufacturer in Mexico. They refunded our $95. We appreciate their follow up. read more

I bought my refrigerator about 18 months ago and it was acting up. I found this service on Yelp. They responded back immediately and had me schedule for a visit that afternoon. The guy that showed up was friendly and went to work. He found the problem and we discussed my options. Although I didn't have my refrigerator repaired, they did provide me the opportunity to make an informed decision. read more

I am very impressed with the repair service we received. I called on Thursday morning. They were able to send a repairman that same day. They even arrived before the arrival window! That is a very welcome and rare occurrence. Our tech was Max. He was polite, informative and got right to work. He quickly found that we needed a new ice maker. He looked it up, told us the price, and scheduled it for install the next day. We got an arrival window today of 2- 5 pm. Max returned at 4 pm today. He instantly went to work replacing our ice maker. It took around a half hour. It was so nice to have someone easy to talk to. I would not hesitate to use this company again. read more

They showed up on time, found a blockage so saved me a pump replacement repair, very knowledgeable with my Bosch dishwasher. I will use them again. read more

Russell did a great job. Was on time very professional. Clean up the mess and recommend other product options for me.

Very professional service. Max showed up on time and was courteous. My refrigerator was leaking water from the top freezer to the bottom refrigerator. He explained what was wrong and gave me a resonable estimate. He was able to fix the problem in a timely manner. I can definitely recommend PCAR for your service. read more

Friendly and professional. Explained what was needed and ordered parts and was able to come back and fix the refrigerator as described.

These guys always do an excellent job at a reasonable price. They have replaced a couple different components over the years and kept my beautiful Samsung fridge in top condition versus spending thousands on a new fridge. This call was about a new ice maker (that they had to order) and it arrived a lot quicker than anticipated. I've used them 3-4 times and the guys are always friendly and do excellent work. Highly recommend. read more

I used PCAR for both washer and dryer repairs. Having weekends for service options helps out a lot. The repairs were seamless and the manager Sean helped out a lot to explain all the technical questions I had since I was not able to be on site during the repair. read more

Excellent service and a great price and timely repair of our 10 year old Kitchen Aid rang. Max is an excellent technician who identified the problem, ordered the part, installed the part and tested the range. We are greatly appreciative of his time and efforts and both the service and parts were reasonably priced. We will definitely keep them in our contacts reference if another appliance breaks. read more

Russell came before the scheduled time and was very informative as to what was going on with our refrigerator. Thankfully he had the exact part we needed and he even waited to make sure everything was working as it should. I'm very satisfied with his work. read more

Quick response, expert service, and reasonable price. Our ice maker had stopped making ice and dispensing ice. Within 2 minutes, our repairman Russell diagnosed the problem (broken wires) and repaired it in an hour. He came early in the arrival window, notified us in advance, and took care of everything. Highly recommend and will call them if anything else breaks down. read more

EXCELLENT company! They were able to send someone out to check my washer within 3 hours! Max, the technician, was a terrific young man, friendly and super knowledgeable. He identified and completed the necessary repair very quickly. VERY reasonable cost, and I will definitely use Pacific Coast in the future! read more

quoted $95 for service call and $200 just to take built-in microvave out before any estimate and repair.

Very quick service. Quite professional. Good work. Parts on hand. Wish it weren't so pricey.

Absolutely stellar customer service. I was contacted immediately and when I described my emergency situation, I was given priority and a technician arrived within 20 minutes! My refrigerator and freezer, which were full of food, had stopped cooling. I was expecting family from out of town and had stocked my fridge the day before. The tech quickly diagnosed the problem and ordered the part and was again given priority status for my repair. I was advised to put most important food at bottom of fridge where it would remain safe and cold until the part could be replaced. I gave away everything else to my neighbor. True to promise, tech arrived first call in the morning and repair was done in 30 minutes. I could not have asked for better! So grateful to all who were instrumental in saving my family dinner ! Highly recommend the company and tech ( sorry I did not get his name) read more

The service I received from Ben at the office and Steve performing the repair was stellar. I was concerned that being in Long Beach the service area did not cover Redondo Beach. Ben assured me they covered my area. I had found a hole in the washing machine gasket. Ben found the part based on the model number, for which he patiently waited while I found my magnifying glass to read the model number from the machine (THANK YOU!!!), and gave me a quote over the phone for part and labor. Labor, BTW, included a "look over" of the machine and hoses while it was out from under the cabinet in a teeny tiny space. Fabulous. Steve gave me a call half an hour before arrival. When he arrived he efficiently performed his task, and graciously cleaned up the dog and cat hair collected under and behind the machine before reinstalling. I inquired would the final payment be the same as the quote and the answer was yes! Check paid. Could have used Zelle! Done. No more water on the hard wood floor; no more curiosity about how the machines were installed (they came with the house). Highly recommend Pacific Coast Appliance Repair. Great experience. read more

Very fast response, clean and respectful ...Also very honest . Dishwasher repair: found it required a good cleaning . Would recommend!

Very professional and easy to work with. We were give a time range and we're texted when the tech, Russell, would arrive. Russell did a great job fixing our dryer, and left things clean. The labor cost seemed a bit high to us, but everything is more expensive today, right? We are old and remember penny candy! They have a 90 day warranty on their work. We will use them again. read more

Very helpful and the service was done quickly. Fixed our oven's starter and we have not had any issues with it since

It was a pleasure working with Pacific Coast Appliance Repair. Our 3-year old GE dishwasher started to malfunction so based on Google reviews, I called PCAR. Henrik, their technician was very professional and efficient. Although the symptoms did not appear during his diagnostic visit, he did not hesitate to return when I called to report that the dishwasher still wasn't working properly. Based solely on my description of the problem (and pictures I took while it was happening), Henrik diagnosed the cause, ordered the right part, and fixed it in his first attempt. read more

At this point, I feel like I know Alexander personally (and he's certainly overheard enough of my phone calls to know ME). At any rate, I contacted Pacific Coast when I was having a problem with my fridge; their responses and scheduling were timely, and when the first repair failed (due to no fault of theirs) and I notified them after hours, I received an immediate call and scheduling for the following morning. Ultimately another part was required, and the only reason it took two days to have it replaced was because I couldn't be home the next day; otherwise, Alexander would've been back the next morning. I previously also had them check out a problem with a washing machine - so far, we're just waiting for it to give up the ghost, at which point I'll simply replace it, but the bottom line is this is now the company on my shortlist for any future appliance repairs. I don't hesitate to recommend them. Worth noting that pricing is fair, and the two technicians with whom I've had experience are both knowledgeable and kind. (Across both the fridge and the washer.) read more

Arrived a couple hours after I call3d on a sunday.9n time, fast work,vcl4an, professional.

Tech initially diagnosed the problem as a faulty thermistor on the dryer. Returned a couple days later with the new part but quickly found that wasn't the only problem. Further troubleshooting indicated the main control board has also gone bad. Now we're talking the cost of a new dryer to continue repairing this one. No pressure to make the additional repairs and even provided advice on which brands are good/reliable based on his experience. read more

Great service! Very reasonable and knowledgeable about fixing my dishwasher. Technician was neat and definitely would recommend this company to friends & family. read more

I highly recommend this company for their promptness and professionalism. I contacted this company this morning about a leaking dishwasher and they were prompt about calling me with a quote and sending out a technician by the afternoon. The technician, Russell, was great and professional during his visit. Their fee for diagnosing the issue was also reasonable compared to other companies in the area I contacted. I also appreciate that both the dispatcher and the technician were upfront about the cost of repairing various issues and whether it made sense to repair versus replace the dishwasher. read more

Excellent experience with Russell from Pacific Coast Appliance Repair. He was on -time, friendly, and thorough in his assessment of the repair needed for my washing machine. I've worked with this company before and will continue to do so. Recommended. read more

Russell arrived on time and was friendly and efficient. Replacement part arrived in 2 days and our fridge was fixed fast.

I've called on PCAR for my washing machine, my refrigerator and most recently my freezer. They were responsive and hopefully fixed the issue (replaced freezer gasket). I say hopefully because it was just done so I'm going to give it a couple of days to ensure it's right. While the price was a bit more than I initially thought it should be, I am very satisfied with the time spent to replace the gasket and remove the built up ice. The tech even replaced the burned out light bulb. There's a good saying that guides me, "The bitterness of poor quality remains long after the sweetness of low price is forgotten." read more

Was able to come out quickly, diagnose the issue and gave quote. Had to order part, so it took a few days but install appt was made quickly and repair was resolved. read more

An error message on fridge could not be resolved. Max came and diagnosed two faulty dampers which could be replaced for a reasonable price. Better than buying a new fridge! He ordered the parts and came back 4 days later and quickly fixed the problem. Everything is running smoothly now thanks to his good work. When he first came, he emptied the fridge (no small task), which gave me a chance to clean it before putting everything back. Second time he called ahead and we had it emptied before he came. Slick! Thanks Max! We will continue to use Pacific Coast App Repair. read more

Pacific Coast Appliance Repair and Russell are great! Arrival window was provided and Russell arrived promptly. Very friendly and efficient. Also gave me honest feedback re: extent of repair needed so i could make informed assessment on whether to move forward with repair or cut loss and buy a new washing machine, which was much appreciated. read more

I had a Kenmore refrigerator. It stopped working right under 5 years. Alex came out for repair. He didn't get it right the first time, but he came again and made sure to get it fixed the second time. Give this place a chance if they don't get it right the first time. They are dedicated to fixing the problem even if it takes a few tries. read more

Max is a gem ! No stone left unturned. He got to the bottom of our problem And was relentless in solving the problem. Caring , empathetic and tech savvy! A WINNER read more

Everything went smoothly from first contact to finish. Everything I asked for was done, and all my choices clearly laid out. I will definitely call again in the future if needed. read more

Henrik was very helpful and very kind! Fixed my dryer in a jiffy. Highly recommended!

I was impressed they had same day service on a Friday evening. Since we had a special dinner, we settled for Saturday evening service, but they texted me they could come sooner that day, which is always nice. Russell came out and our heater was repaired quickly. We dried some towels today and everything is working fine. We were happy with the pricing of the repair. Would definitely recommend and use again in the future. read more