This is a great appliance repair company. My GE refrigerator was not cooling although the freezer…read morewas. I called for service. They worked with my schedule and even gave me a text 20 minutes before (at my request since I knew I may not be home at the time the technician was scheduled). Technician diagnosed the issue, gave me a proposal for the repair. Once agreed, the part was ordered and schedule set to instal the part. Technician went beyond in providing service. Highly recommend Pacific Coast Repair for refrigerator as well as washing machine (used them for that as well).

My 8 year old Bosch refrigerator had a shelf that had filthy liquid trapped between the glass and…read morethe metal and I didn't know how to get it out. They came out and he knew exactly what to do. He used screwdriver to pull the glass off so could clean it all and then put it back together and now it is very clean. It is not in the refrigerator book how to do this. I am so glad I called this company and they sent him to fix. Perfect! I am going to use them for other appliances in the future.

Alex was amazing. I reached out via request a quote regarding our leaking washer in San Pedro…read more He replied after hours about his availability and came out the next day. His communication was excellent and let me know when he was on his way. He was able to identify the issue with our washer and was fixed promptly. Rates are very reasonable. If you're looking for an effective and trustworthy business - this is your guy! Thank you again.

Outstanding!! Professional, knowledgeable, Alex was very patient with my questions,…read moreDavid Martinez, Fire Captain, County of Los Angeles Fire Department U.S. Air Force Military Veteran

Saved the day AGAIN! Peter came out and fixed my shorted circuit breaker after the power outage…read moreoverloaded the oven circuit. On time, diagnosed the problem, came back with the part and fixed it in under 10 minutes. NO ONE can do the job better. I'll keep calling back for all of my appliance and electrical needs.

Good quick service but took another day for parts for my washing machine…read more Initial diagnosis (you pay for that trip) was incorrect but as he got into the machine, he got it correct. Pricey repair. Could almost have purchased a new machine. But in for a penny, in for a pound.

Have had them come before when my washing machine broke down and has been working so well ever…read moresince. Today my dryer broke down and I was able to reply on AJ appliance's to get the job done so quickly and efficiently. Great with elderly too :) A forever customer now

This was such a great experience! Artem was professional, friendly, informative, honest and fast!…read moreHe ordered and replaced a part in our refrigerator and now it works great! Reasonably priced too! Will definitely continue to use this business. Highly recommend!!

Robert is awesome! Unfortunately, something recently chewed up a cable or tube (or whatever it's…read morecalled) in my old-school Kenmore washer and I didn't know. So when I went to wash a load every ounce of water flooded into my garage. Holy friggin smokes. In a semi-panic, I searched on Yelp and came across MAM after initially calling the place that I purchased my set from many years ago, and they didn't pick up. Robert took my call and let me know that he could squeeze me in the same day. Long story short, he arrived when he said he would, dug around in the machine, found the problem and quoted a rate. I can't tell you if the price was good or not because I don't typically deal with this kind of stuff. For the amount of time he took it seemed very reasonable to me but again I'm not an expert in this area. Either way, I'm very thankful for the service that MAM provided. It was top notch and I definitely appreciate how Robert handles business and gets it done when he says he can. Will definitely use again but hoping that I won't need to. I feel confident though that if necessary I can trust him with my other appliance needs.

After a million excuses and such unprofessionalism... we finally received a partial refund. I would…read morenot recommend Robert, he lacks the ability to answer the phone and take responsibility for his actions. If u need an appliance guy... I suggest you look elsewhere. After a response from silvia... im guessing you are Robert's wife since I only dealt with Robert. I agree fair... however if Robert could have been more professional with an actual written receipt, and due diligence when he stated he would return $ and calls... however he ghosted for weeks at a time and his fishing trip in Mexico took presidence over his professionalism. I only got real movement after I posted on yelp.

Nick and Yuri were very responsive and their pricing for fixing my leaking dishwasher was fair…read more Yuri was polite and friendly, and while the repair ended up needing multiple trips (NOT their fault -- the odd parts had to be ordered and shipped), they still got it done quickly. I really appreciated that Yuri took the time to show me videos of the parts that weren't working, both before and after the repair. I would recommend them to anyone seeking appliance repair and will call them again in the future for my own needs.

This is turning into a public service announcement. I have no idea what these people are thinking,…read morebut now it's getting creepy. After I updated my earlier review (please see below if you're interested) I got a phone message from Nick asking me to call them so they could talk to me ... about what? You've already caused a problem and I stated why what you did was problematic. That should have been the end of it. Nope. There have been multiple calls (without leaving a message) after leaving the second message and now someone has showed up at my house to talk? Way beyond appropriate. Ladies ... if you live alone or will be home alone DO NOT HIRE these people! There are multiple boundary issues in my experience with them and now I'm worried I'll need to call the police out to get them to leave me alone, all because they're not happy that I chose to post calling them out for poor communication. Here is my original (and updated) review: Scheduled me for an appointment, then cancelled on me 10 minutes before the window started. Really not helpful as I could maybe have found someone else in the intervening 2 1/2 hours. Updating this after receiving a voice message from Nick who wants me to remove my review because it doesn't have anything to do with their work performance. Sorry, not going to do that. I've decided to update because the message that was left is indicative of very poor customer service/relations. First, according to Nick it's not their fault they had to cancel because they are very busy on Sundays. I don't have an issue with the cancellation but with how it was handled. And if you're so busy Sundays, then why not have your representative/phone service/AI Bot tell me that? The business chose to allow the appointment to be booked with no warning up front that it might be cancelled. 5 of the other 6 businesses I called flat out told me they had no openings. Your rep/service/bot could have done the same. Next, according to Nick it's not their fault they didn't cancel sooner because I didn't give a cell phone number so they couldn't text me. Seriously? Not everyone is glued to their cell phone and some of us live in areas where they don't work that well. Regardless of how this company performs once they get somewhere, communication is a big part of customer service. And poor communication is very relevant ... you need to be able to trust a company and it's people if they come into your home. I was displeased with being treated poorly regarding the last minute cancellation, but calling almost a week later to tell me why I should take down my review is a whole new level of irritation. Very glad they've shown their true colors so I don't make the mistake of possibly giving them a chance in the future. Updating to add a comment in reply to Stephan: Stephan, your words would carry more weight if they represented actual facts. Perhaps you just didn't bother to read what I wrote? I never said the cancellation was made during the appointment window and your time frame is flat wrong ... a call at 9:51am for a 10:00am appointment is about 10 minutes prior (as I stated on August 1) not 25 minutes before. Also, your statement about wanting to understand my concerns falls flat as I had already stated my reasons in the first update to the review on 8/1 ... but it appears that you never bothered to read it. You could have easily responded here instead of having someone make additional calls on 8/3 and 8/4 or showing up at my house on 8/7. Persistent? No, most people would say pushy at the least and highly inappropriate for the circumstances. And while you're welcome to run your business anyway you see fit, you need to understand that you were wrong multiple times in this episode, including attempting to subvert the platform by demanding that I remove the review in the first place. Saying you respect someone does not mean you do, and your actions have shown that you absolutely do not ... if you did, you'd have actually read my 8/1 update and responded here instead of continuing to harass me by phone or in person.

Our AC unit stopped working in the middle of a heatwave and Alex L. came to our rescue. Alex…read moreassessed the situation, provided us with a thorough explanation of the root cause and repair steps and ran us a prompt estimate. He was kind and professional and completed the job quickly so we could get through the heatwave. He also tidy up after his work was complete and took off his shoes (unasked) when entering the house to check the air temperature. This was a major plus as we are Japanese and take off our shoes at the entrance. I would recommend his service to anyone.

Thanks Alex. I now have cold air coming through my vents! He was thorough in explaining everything…read moreto me. He also showed me photos and brought the parts that were replaced.

Great experience from the start! I called the day before my appointment and was able to get…read morescheduled ASAP. Chris came out and thoroughly tested my washing machine. Highly recommend GoodService Appliance Repair!

This is my third time working with Chris @ Goodservice Appliance Repair. This time it was my…read morewashing machine. On all three occasions Chris was very responsive, punctual and competent. His communication is fantastic and he does what he says he will do. In short, he gets the job done and does it right. For all major appliance repairs, I recommend Goodservice Appliance Repair. Call Chris he's the man for the job!