They are absolutely bad and over charge .. first quoted $89 to visit on the phone to fix my AC problem. After coming the tech guy diagnosed that the capacitor needs to be changed. He quoted $290 to diagnose the issue Charged me a total of $715 for replacement of the capacitor and he was trying to sell me a service contract. I later found out that General market price to replace a capacitor is $450. This is fraud to over charge so much. I will never recommend this service. read more

I arranged for a technician to come and give me an estimate for some work, which costs $89. The technician was polite, thorough and informative and have no issue with him. However, the quote he prepared was so expensive it was insulting. I'm not a pro electrician but at the same time, I know roughly what's involved, sometimes exactly depending on the task, so I'm usually able to see what's fair and what's a rip off. I felt I was being ripped off here with the quote I was given. It then turned into "oh maybe I can speak with my manager and see what discounts we can apply" charade, and then it felt like I was in a car dealership all of a sudden. Another thing is that after I complained both to the technician and via the company's website, I heard nothing since. I would like my $89 back. Be wary about using this company! EDIT: The feedback by the owner suggests they have no record of my payment but I can show proof of payment it in the attached photo (just in case anyone is left with the impression that I would make this review up after having read the owner's response). read more

Pacific Coast Home Services - Proof of payment of $89 - Electricians Near Me - Pleasanton, California

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Absolute crooks. I was busy and coulnt replace a burned oiut plug in my office so I called them to SIMPLY install the outlet... which I bought. I was gone and the tech was telling my wife the charge would be $1500.00!!! TO INSTALL AN OUTLET!!!??? Stay away fron these scammers! read more

We've used this company twice now and had a good experience both times! Jeremy did a great job with our mini-split. read more

Hats off to these guys! I called with a last minute wall heater issue in my living room that had me perplexed. Replaced the thermostat, set up EXACTLY the same as the wall heater (COZY- same brand & model) & thermostat (HONEYWELL- same brand & model) in the hallway (which works perfectly). But the living room heater would only come on sometimes, sometimes not at all, & the pilot light would even go out from time to time. Weird. Couldn't figure out what else to do, so I reached out to PAC Coast (among others) via Yelp. They hit me back almost immediately, beating the competition in terms of speed, right off the bat. They offered me a same day appointment (almost unheard of, especially during the pandemic), & were the cheapest BY FAR in terms of the cost of a service assessment & initial visit (only $89, which is also applied towards any additional labor, but not parts, to repair the heater...many other spots were nearly double that price) 2 hours later the techs came: Adrian (great name, heh) and Austin. They were courteous & professional, had their masks on of course, & even put on medical booties to walk about inside our house. I explained the sitch to them & they got to work immediately. They were great about telling me what was going on every step of the way, & why. Turned out to be a sooty thermocoupler & a loose wire feed, which they fixed in about 10 minutes. They included their work in the $89 service fee charge & left us with a functional heater & thermostat, lickety-split. Fast, knowledgeable, courteous, cost-effective & available...what more can you ask for? I'll definitely be using them for any future work, & sending friends & family to them as well. Yay warmth! Thx Adrian & Austin! & thx Pac Coast! read more

Hit or miss! I had Michael out last week, and he was great....expensive (~$500 for half a days work), but figured out a solution. Unfortunately, he left the company....and I think I know why. They sent out Jaime to complete the work and he quoted $3,600+ in labor to change a few can lights and install a dimmer switch. I guess they thought they had found a sucker. READ THE OTHER REVIEWS. These guys are shifty...at best. read more

Had Juan out several times to install 2 outlets behind wall mounted TVs, run power to a fence on the side of the house, pull network cables for exterior cameras, and install 4 LED garage lights I provided. Overall very happy with the work and will use them for anything else in the future. Yes, they're expensive, but you get what you paid for. They had to make several visits to finish the garage lights due to unforeseen issues and missing materials, but they got it done eventually and I couldn't be happier. read more

We contacted Pacific Coast after having a horrible experience with a different electricity/HVAC company that was dispatched through our home warranty company and it was clear they weren't going to provide a good service, most likely because it was routed through the home warranty, but regardless, it was clear they were not quality. (Didn't fix our furnace. Didn't provide updates on parts needed. Complained about the current state of our system etc.. Only received a call from our home warranty company 2 days after their visit to inform us they will replace our furnace for $1000 out of pocket).. Keep in mind, It's early February with temperatures below freezing at night, so we needed to go out and buy space heaters. That blew a fuse... not great when you have a 2 year old and newborn. Called Pacific Coast the next morning who sent an electrician out (Andrew) within 1 hour of that call. Andrew was amazing. Professional, fixed our electrical issue and mentioned that Pacific Coast had an HVAC division. He didn't pressure me to call, but said that if we want another opinion on our Furnace they'd be happy to come out to do a free assessment. We decided that Pacific Coast felt "right" and I called, and it was the best decision we've made since moving into our house in August. Nasser Pineda was absolutely top notch In helping us diagnose and fix our Broken furnace and 30+ year old AC unit. He walked us through options, provided fantastic discounts and made it clear that the customer and service comes first at Pacific Coast. We liked Pacific Cost so much that we opted to go with them over the cheaper vendor through the home warranty company. We feel like the quality of furnace/AC (Which Nasser upgraded for free) and small items he "threw in" to his quote (thermostats, running wires, new vents etc) was just so "extra" and appreciated. We couldn't be more happy with the service, especially now that our HVAC system is brand new and running great! Lastly, outside of the technicians it's clear that Pacific Coast cares about their employees, setting them up for success and not succumbing to the "salesy" approach used by so many other vendors in the space. I was kept in the loop on my appointments via phone, text & email by Pacific Coasts dispatchers who provided pictures of our technicians and were available 24/7. All in all, Pacific Coast was great, and it should also be known I don't write a lot of these reviews, as it needs to be a compelling case for me to take the time to write one. I hope this helps anyone looking for a reliable vendor in the HVAC and electric space! read more

1. Called company to dispute some charges 2. Manager called me on the phone and said I would be issued a full refund 3. No response and ghosting from company for 3 weeks 4. Get an email from another manager saying they won't do a thing It doesn't even matter what the dispute was: If you're a company that stands by your employees you should honor what your managers tell your customers. For them to be jerks like this for just a couple hundred dollars is really shady and untrustworthy. There are plenty of other companies out there. Stay away. read more

The PCE weekend shift was certainly electric. I decided to get a little crafty this weekend, and prepare for a custom closet install. Something was funky with the "after market" electrical setup the previous owner configured, that combined with my rudimentary understanding of a typical homes wiring scheme, I caught myself in a pickle. Now, if I'm being honest the error was stupid enough that I'm not going to admit it (and frankly it's not the forum to admit my faults), so I'm blaming it on the house, or something. The admin that answered that call was quick, I'm really sorry I can't recall her name. She was friendly and open about the pricing and my options. If I didn't get this fixed, it didn't mean the end of the world... but F-it, last I hear we're pretty much doomed as a planet anyway, might as well have internet until it doesn't exist anymore. Before the tech came through, the admin sent over a text with his pic and a quick intro. I must admit, I really appreciate this, it added a sense of safety to the process. The dude that stopped by was friendly, didn't jab me too bad for my human error, but it was such a quick fix, that he offered a quick hand to wrap up what I was working on, adding some small lessons along the way. Thankfully, because of the text they send I can recall his name is Eric. Thanks to you both for your help out of a silly jam. You have my recommendation! Timely, fair priced, and friendly. Thanks for your service! DJ read more

Pacific coast home electric is a reliable and very attentive business. We used them for several projects at our home. Our panel was replaced to upgrade to a 200 A panel. We also had them install a transfer switch for a generator. Always nice to have if the power goes out. Finally we had them install a split system. It does both heating and cooling for individual rooms.They are attentive and easy to work with. We highly recommend them. read more

My experience with this company was lackluster. The $89 callout fee is laughable once you realize that the pricesheet to actually do any work above and beyond the $89 is so out-of-whack. It felt like the classic inertia-based sale -- get a technician out, make the prices just high enough where it's annoying to send them away (which means you lose your $89). Fortunately I only paid $89 and wasted my time. I normally don't write reviews, but I want to save other people the hassle here. Of the electricians I had take a look at my issue, this was the only callout fee I paid, so there are options that allow you actually make a decision without starting out in the hole. The technician himself was polite and professional. I could tell he has to defend the non-competitive company pricing practices on the frontlines before. Also, the person taking my money on the phone was nice. read more

If there was a zero star I'd have given that for rating. Technician shows up, looks and sniffs around. After he is done sniffing around there is some blah blah & then some more blah blah about how this company is the best and pricey but pricey for a reason. Anyway, I agree to shell out more than $340 for his 2 hour "investigation" and he agrees to waive $89 service charge. I then sign some paperwork on his handheld device. After he is done with his "investigation" I am provided quotes for work to be done; which are way over priced. Just watching him contort himself into sweaty pretzel in order to justify pricing which even he knows is way over the moon was the best part. Listen to this, $1800 for adding 1 new circuit breaker, $3000 for adding two new circuit breakers and bunch of other BS quotes. One quote was as much as what a used car for costs, what ?, some horse crap. I bloody want one or two more circuit breakers added. That is all. Icing on the cake; one week later I get a email billing me for $89 service charge which their technician agreed to waive before I signed paper work in my kitchen. I don't quite frankly get what are they highly rated for. Their quotes are literally 100-135% marked up as compared to other electricians, then they scam you by going back on their own word. Stay away from them and skip past them. I made a mistake but at least you won't. read more

Eric was awesome - super courteous, straightforward and knowledgeable guy. He arrived on time, found out what the problem was right away, took care of it in a jiffy, and saved me from having to call my home warranty to get someone to figure out the issue. Not sure why all these other non-5 star reviews on here, but they must not have gotten Eric! read more

I dont know why this business utilizes Yelp. Their prices lacks transparency, and it's not until you've paid their fees to get an appraisal do you find out whether their pricing is or isnt competitive. Dont move forward with this business read more

We have old wiring in our house and an oven plugged into an inadequate box that burned it out. With investing in a membership we received a thorough estimate of what needed to be done with the house an oven. The oven socket was taken care of in a couple hours by Brandon and Hector. Services are swift and 24 hours. Customer service response is quick, too. read more

Summary: do not "request a quote" from them, they charge $89 to give you an estimate. I had an issue with a group of outlets, and sent a request for quote using Yelp's "request a quote" feature. Looking at Pacific Coast Electric, Heating & Air 100% response rate, I sent them a request too. Unfortunately this "100% response rate" is misleading. Indeed, I received a response, but it was not quote. It was a boiler-plate two sentence response: "I can definitely help you. Could you take please provide your number so I can assist you further?" - even though I already provided enough details in my request, and indeed received quotes from other businesses based on it. Upon providing a number I received a call where I had to reiterate the same details, and only learned that they charge $89 or so for a technician to come in and issue an estimate. Which I politely declined. In my opinion, if a business participates in "request a quote" feature, the business should be able to provide a quote. Pacific Coast Electric, Heating & Air is using this feature misleadingly, and this is why they got one star rating. To address Tricia's comment: I understand that your believe it is unfair to customers to give a quote without having an appointment. However, as a customer, I prefer to get the quote online. If you are unwilling to provide the quotes online, you should not participate in "request a quote" feature. read more

I won't use anyone else!! I had an emergency situation at 8:00 p.m, on last Saturday night. I called them, and explained that my major appliances had stopped working--without tripping any breakers. They immediately came out, and showed me exactly what the problem was. My electrical panel had failed, and it was a fire hazard. They worked with me to optimize safely, some electricity. We needed city permits, which we couldn't get until Monday. They sent over the contract, secured the permits early Monday, and stayed to replace the entire electrical panel. Everything is working, and my home is safe!. They even called to check in with me before my party on Sunday! The employees across the board, were conscientious, highly trained, and very professional. Top notch work, and excellent customer service. read more

They were going to charge me $754 to replace the outlet in my garage for my dryer. Isn't that a little excessive? Parts are less than $10. I still had to pay 89 for a service call. Why can't they give a rough estimate over the phone? I want to show zero stars but it won't let me post my review with no stars. read more

I had a difficult electrical problem to trouble shoot (fix an outlet which had no power and re-wire two switches to eliminate an always-hot ceiling light box). The electrician from Pacific Coast Electric, Heating & Air, Michael, worked long and hard before he finally got my existing wiring figure out, cleaned up and the necessary changes made. The wiring in my old house had been modified over the years by numerous unqualified contractors. The result was a mish-mash of splices without junction boxes, cross-connections and the like. I was extremely happy once the job was completed. Now I can proceed with the next steps in my house renovation project. Many, many thanks to Michael with Pacific Coast Electric, Heating & Air for a job extremely well done. read more

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Richard Castanedo from Pacific Coast Electric came by our home to check on some GFCI outlets and he was able to fix it no time. I really appreciated the professionalism him and his company showed throughout this entire process. I highly recommend this company for all your electrical needs if you want to work with a no hassle company. read more

Super quick turn around of my service request, wav able to easily book around my schedule. Electricians arrived on time and notified me shortly before they were on the way. Communication was great the whole time. The service was quick, all issues were addressed at a reasonable price; plus the new switch they installed looks great. Was able to pay on site with credit card. Would definitely recommend and call again. read more

I definitely recommend Pacific Coast Electricians. My kitchen renovation needed additional power plugs, and light fixtures installed. I was fine with getting something similar to what I had already, but they went the extra mile to get the exact set of parts that matched, even though they are non-standard. The work required multiple visits, and each electrician was prompt, competent, and very friendly. It was also helpful that they text you ahead of time to tell you when the electrician is on the way. The last set of electricians, Reggie and Carlos, even helped clean up some of the mess left over by my other kitchen contractors. Dealing with contractors can be a major ordeal, but Pacific Coast Electricians made the whole experience pleasant and stress free. Thanks! read more

Had a light blow out and cut out all the electricity in my room. I called Pacific Coast and they sent out someone first thing in the morning. Chad was quick and knowledgeable! He was very nice and respectful and finished the job in under 10 minutes. Thank you so much! read more

Bait and Switch. Beware, the first electrician that came out to my home was super helpful and really seemed to know his stuff. Unfortunately I never saw or spoke to him after the first day. I was told the job would take two days and it ended up taking 4. This wouldn't have been a huge problem except they tore holes in my walls without telling me and then wanted to charge an additional $600 dollars to fix it. This is after I spent 6,000 dollars on recessed lighting for three rooms. I would not recommend these folks under any circumstance. read more

I'm a new customer called for home electrical inspection. Office did great fitting me in next day. Received email and text message with my service time details. Received call from office day of confirming time technician would arrive. Levi showed up and explained every point of my inspection and has a wealth of knowledge. read more

This company charges a fee to give estimates . This is covid pandemic era. Click next . Move on. This company won't survive long if it can't do virtual estimates . read more

Working on my home have been one of the most stressful experiences of my life. When I found out that I had to replace the electrical panel I knew it would be expensive. I had three quotes and Pacific Coast was not the least expensive, but after Eric explained each item to me and why it was needed the price made since. One of the best things about Pacific Coast is they will price match. I recommend Eric and his team. He was very nice and helpful. He explained everything to me and was very respectful of my home. He wore shoe covers even though I told him he didn't have to. He went out of his way to help me save money and find solutions to pay for the project. His team made sure to communicate with me though the entire process until it was over. I will definitely use their service again. read more

The person sent to fix my problem (Mr. Eric Nordoff) is very capable, Professional and most important thing of all , he treats me as a Person (not only a Customer). After the services is done to my Electrical needs, I would never hesitate to recommend Eric to ay of my Associates, if they would needs Electrical work at their Homes or Offices..... Consider me to be a repeat customer with Pacific Coast Electricians on my next Electrical Problem needs.... read more

Thank you Richard for your great service and advice. Outstanding.

Professional, knowledgeable, courteous. I would definitely use them again. The job was complicated and they took care of everything including permits and inspections. read more

Pacific Coast Electricians came to my home last week to install new lighting and to work on a few items that needed fixing. Alfredo and team did an excellent job of troubleshooting and installing our fixtures. They were very mindful of our newly finished floors and cleaned up at every turn. They were very respectful and kept us informed as they were going along with our to do list. I would certainly use this company again. read more

Just had a great experience on a Sunday with Pacific Coast Electricians. Kept me updated on the arrival time even including a map that enabled me to track the drivers progress in getting to my home. Eric was great, friendly and informative as he quickly found the issue and fixed it. He put on shoe covers before I asked him to, and fixed not just the issue I called him out for but another unrelated thing we found along the way. All done with no 'additional' charges beyond the call out fee. Highly recommended. read more

Pacific Coast installed a new breaker box for me... All of their workers were very knowledgeable... Miguel and Brandon did a great job and were quite professional. read more

JC came out after hours and fixed the breakers that caused partial power to be out on our home. He was courteous, knowledgeable, and helpful. He provided exceptional customer service and was prompt and was able to fix our problem immediately. Thank you J C for your help!!! Happy New Year!!! read more