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    Pacific Sales Kitchen & Bath

    3.9 (775 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Alla L.

    We had an excellent experience with Pacific Sales in Torrance while purchasing our Thermador refrigerator, 48-inch range, hood, and wine fridge. The highlight of the entire process was working with Linwood Foy. Linwood truly listened to our needs, understood our vision, and provided thoughtful recommendations without ever making us feel pressured. He was knowledgeable, responsive, and followed through every step of the way--from selecting the right appliances to coordinating the installation. His attention to detail and exceptional customer service made what could have been a stressful process completely seamless. We are thrilled with our new appliances and highly recommend Linwood Foy and the Pacific Sales team in Torrance to anyone planning a kitchen renovation or appliance purchase.

    Sub-Zero 48" after installation in my kitchen
    Ron R.

    It was a pleasure working with Andres Vega at Pacific Sales in Torrance. I explained to Andres that I needed to replace my high-end 48" side-by-side Thermador refrigerator that I had purchased new in 2004. Unfortunately, after spending thousands of dollars on repairs over the past five years, it continued to break down and was no longer reliable. Andres listened patiently to my concerns and then asked what type of refrigerator I was looking for. I told him I wanted something similar to the Thermador but with much greater longevity. He recommended Sub-Zero, explaining that while it cost a little more than Thermador, Sub-Zero refrigerators have a long-standing reputation for lasting over 20 years. I mentioned that I had read all Sub-Zero 48" models are 84" high, which is 1/2" taller than my existing Thermador, and I was concerned they would not fit in my cabinet space. Andres confidently told me they would fit, but to make absolutely certain, he offered to send Pacific Sales' certified Sub-Zero installers to my home to take measurements free of charge and with no obligation to purchase. The installers arrived the very next day, took measurements, and confirmed that all the Sub-Zero 48" models would fit perfectly. I then met Andres at the store, where he showed me the different 48" Sub-Zero models and honestly explained the pros and cons of each style based on customer feedback. I ultimately decided on the Classic French Door model. Since I had already been without a refrigerator for weeks, I told Andres I wanted it as soon as possible. He assured me it would not be a problem, and amazingly, he arranged delivery and installation just three days later. The installers arrived on time, completed the installation in less than an hour, and thoroughly tested everything before leaving. The entire process--from measurements to installation--took only three days and was completely painless and stress-free. I could not be happier with my new Sub-Zero refrigerator, and I truly appreciate all of Andres Vega's help. He is extremely knowledgeable, professional, intelligent, and genuinely knows his stuff. I highly recommend Andres Vega at Pacific Sales in Torrance to anyone looking for a high-end refrigerator or premium appliance shopping experience.

    Stainless steel Dishwasher
    Jenn J.

    Lots of selection on dishwashers. Nice showroom to see in person what something looks like. I want my appliances to match vs be surprised when I buy online. But if I need to pay for haul away, apparently I do -- I even asked twice if this was negotiable -- I'm sensing that I can beat these prices, model features and services elsewhere.

    My "new" Jenn air wall oven
    Billy C.

    I was in a world of hurt...my Jenn Air combo microwave wall oven's control panel stopped working. Jenn Air said the part was on factory backorder...months went by and no resolve. The oven was out of warranty and even if part was available- it was going to cost $2200!!! A new oven costs $7999. I originally bought the oven at PS and went back to see what my new options were going to be. I had resigned myself to buying a less expensive Kitchen Aid. Then Milton came to my rescue...he took me in the back room where the open box floor models were...to my surprise he showed me a newer model of my Jenn Air oven. For 2026 they came out with an updated model and this was last years floor sample - not used! Not only was is better than my original Jenn Air but Milton was able to set me up at a price that was less than to repair the old one! Milton also arranged for delivery and installation within a week!!!! Milton and Pacific Sales are the best !!! Will never go anywhere else for major appliances! Thank you sooo much Milton and team! And they also liked my English Bulldogs Rocky and Belle - very dog friendly!!! Will definitely be back - if I could give more than 5 Stars I would!!!!

    Wolf Range Top and Double Oven and Sub-Zero Refrigerator

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    Milton Herrera is the best had our purchase history going back in detail to 2004. Customer satisfaction is noteworthy like family.

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    Page 1 of 20

    Ask the Community - Pacific Sales Kitchen & Bath

    Review Highlights - Pacific Sales Kitchen & Bath

    Linwood also helped us in the past recommending the Zephyr Wine refrigerator, and we have never been happier.

    Mentioned in 117 reviews

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    WDC Kitchen & Bath

    WDC Kitchen & Bath

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    I found WDC through a google search after discovering that Bestbuy had delayed my appliance…read moredelivery for an additional 3 months, to no fault of their own, however I needed appliances. WDC was able to help me and though I had delays with them as well, the wait was shorter. After delivery, I discovered that my oven was not heating properly and I was assigned a customer support person at corporate, ALEX. She is AMAZING!!! She is responsive, helpful, thorough, and just such a delight to work with. She'd call when she said she would, follow up with service centers and really advocate for me and made me feel heard. Now that my oven is working, I'm going to miss her weekly follow ups with me. If you have an issue with an appliance, definitely recommend Alex.

    WDC in Lomita is a perfect example of a company that's great at selling you something--and…read morecompletely disappears when there's a problem. Once they have your money, don't expect them to stand behind the product. Their customer service is some of the worst I've experienced. You'll get plenty of apologies, but that's where it ends. No solutions, no accountability--just a lot of "there's nothing we can do." Even when issues are clearly legitimate, they refuse to take responsibility. You may even hear from the owner with an apology, but nothing ever actually gets resolved. It's all talk and zero follow-through. At that point, it just feels like they're trying to quiet complaints rather than fix anything. There's a reason this place has so many bad reviews. Unfortunately, I learned the hard way. I would never buy another product from WDC again. No price is worth the stress and frustration of dealing with a company that won't stand behind what they sell.

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    Kohler Signature Store

    Kohler Signature Store

    4.3
    (25 reviews)
    1.3 mi

    When shopping for bath or kitchen fixtures, you basically have two choices: you can go to big box…read morestores (e.g. Home Depot, Lowes and other mass retailers); or you can go to specialty stores (e.g. Reback's, Pacific Sales, etc.). The product for the mass market distribution channel is considerably less expensive. The product sold in the specialty retailers have a lot more brass; have heavier construction, and less plastic. The quality of the finish is arguably more robust. The product in this Kohler Signature store is the specialty category. If a model is in high demand, delivery can be quick. Otherwise, it is a special order. Regardless, they do not carry inventory in store that you can walk out with. This is a showroom. But they do have designs not available in the big box stores. And you can look, touch and feel the movement of the hardware before buying.

    Came. To shop for a bathroom sink faucet.. My wife has not been able to find a specific faucet at…read moreHome Depot or at Lowe's. She has to see it in person before she will order it. This has most of Kohler sink faucets in one place. They have kitchen and bathroom displays. I was like a kid walking by tall the toilets, because all the toilet seat lids open up by motion. The kitchen faucet display has the no touch motion on display to try out. The staff was friendly. If you ask for pricing. The sales rep wants to put a quote in their system before she will give you any pricing. I think it is to ensure she gets credit if you come back to buy the faucet.

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    Universal Appliance and Kitchen Center

    Universal Appliance and Kitchen Center

    4.4
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    I've been ordering all of my appliances through Eric C. for years now, and I honestly wouldn't go…read moreanywhere else. He's incredibly knowledgeable, responsive, and easy to work with -- exactly what you want when you're dealing with big-ticket items and tight project timelines. Whether it's for a remodel, a rental, or a full new build, he always takes the time to understand what I'm trying to accomplish and makes smart recommendations that actually make sense for the space and the budget. He knows the product lines inside and out and never oversells -- just gives honest, practical advice. What really sets him apart is reliability. Orders are handled correctly, deliveries are coordinated smoothly, and if there's ever an issue, he's on it immediately. That kind of follow-through is rare. If you're looking for someone you can trust with your appliance needs -- especially for higher-end projects -- I can't recommend Erick enough.

    We ordered our Bluestar Range, Vent-a-Hood Range Hood, and GE Cafe refrigerator from UAKC and they…read morehave been great to work with. Our sales rep. James Rosas has been a pleasure to work with and has maintained our orders since May of 2025. They accommodated holding our appliances while we finished our remodel, and since there were some manufacturer issues at install, James has been on top of things and doing everything he can to make it right even a year after our initial purchase. I will plan to buy my future appliances here as well.

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    Pictures don't do it justice, this Hydro System freestanding tub is so beautiful and exquisitely crafted!
    Pictures don't do it justice, this Hydro System freestanding tub is so beautiful and exquisitely crafted!
    Universal Appliance and Kitchen Center
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    Pacific Sales Kitchen & Bath - appliances - Updated July 2026

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