Pacific Shoe Repair

(525 reviews)

I had a small tear in a brand new work boot and brought it in to see if they could repair it. They…read morehad me leave it with them, and when I came back to pick it up, it looked amazing you couldn't even tell there had been any damage! When I asked how much I owed, they told me I didn't owe a dollar because all they had to do was glue it. I was honestly so impressed by both their kindness and honesty. It's rare to find a business that puts customer service ahead of making a quick buck. Thank you so, so much! I'll definitely be back and will happily recommend you to anyone who needs shoe repairs.

This was the second time I've gone to Victor's to have them repair my shoes, and the heel I went to…read moreget fixed I wasn't sure they could get done. Attached is the photo; it's a heel with a wrap around strap attached only on the outer side and their craftsman was able to secure it and make both shoes fit perfectly! The job was perfectly in my price range ($30) when I had no clue what the job would have cost in general. I'm just thrilled that I could wear these shoes after having them stored in my closet for two years after buying them off eBay and fretting that I would never be able to wear them!

Deluxe Shoe Repair

(731 reviews)

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

Glenoaks Shoe Repair

(91 reviews)

Oscar is very nice and polite. He goes above and beyond very nice Guy family owned business. Love…read moreit.

Oscar is very professional and friendly with exceptional customer service. After picking up my…read moreboots, payment time came when I tried to pay with card, he said cash only - no problem, I didn't have the full cash needed but he told me to come back with the rest next time, then he said not to worry about it. I assured him I would return with the rest of the cash to pay for the repair when he said "don't worry, you can pay me back next time." If this isn't exceptional customer service, I don't know what is. I will absolutely be returning for future repairs and 100% recommend him for your shoe/boot repair needs. Give this man your business and he will return it tenfold. Well done Oscar.

Compton's Shoe Repair

(67 reviews)

Came in to adjust sizing on a watch. Great customer service and quick turnaround. You can tell the…read moreman's been in business for many moons.

Been using this guy for decades! Can't beat the service and price. Recently brought in a pair of…read moreKoolaburra boots that did Not hold up at all. They had to be completely reconstructed. Was charged $65 and it was worth every penny.

Galleria Shoe Care

Amazing service! The shoe spray I purchased for my suede shoes worked amazing! Harry was so kind!…read moreThe only shoe repair I will go to. I would highly recommend!

I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

Shoe Renew

(41 reviews)

Vahe did a wonderful job. I brought in old vintage sandals from South Africa that my girlfriend…read morethrifted awhile back. The sole on both was cracked and the metal base was fully coming out of both shoes (I don't have good before pictures). I had taken them to several different spots and been told they were too damaged to be fixed. However, Vahe took one look at them and said he would try. I just got them back today and they are better than I ever expected (and I expected good things). My girlfriend loves them and feels so pretty in them, perfect timing for summer. I also appreciate Vahe's patience with me as I came in several times to check on their progress. Although it took him a few weeks it was well worth the wait and I love how he took his time to ensure that they were perfect. I will definitely be back when I have other shoes that inevitably fall apart. Thank you Vahe!

Nice guy, but completely inept. I took a pair of shoes to have new heels put on. A couple months…read morelater one of the heels fell off, and I had to have it reattached. No big deal and when I went to pick up the shoes, I asked the guy to keep them another day and clean them up and polish them. That's it. I went in the following day and the shoes were a completely different color, no personality whatsoever. In short, the shoes did not look anything like they looked even when they were new. This guy went out of his way to make them look completely different. Anyway, I would be very careful with this guy.

Robert's Shoe Repair

Took my husband's belt to get repaired and they fixed it on the spot! Great job and excellent…read moreservice. My first time there and I will be back!

!!! DO NOT EVER GO HERE !!! Do not take your items,…read moreespecially higher end items to this business. They simply do a sloppy, reckless job and attempt to place the blame on the customer, calling them liars and stating I was a "bad man" for attempting to right the wrong that was done to my wife's shoes. We dropped off a pair of fairly new Margiela Tabi flats for a simple heal resole and added a small cushion on the inside of the shoe. That was on June 15. We picked up the shoe this Saturday, July 11 and initially was only shown the bottom of the shoe where the work was done. Fine, placed in the bag and took them home. When I got home, I showed my wife and found there had been a stroke of paint or some black material on the right side of the right shoe. We attempted to wipe off with a wipe but was only faintly coming off. I called the shop and the asked I bring it back because they could take care of it right away. I came back, showed the shoe and then proceeded to get verbally harassed by the shop owner and the young guy working on shoes in the back. They first claimed that it was not paint and it was the shoe material that peeled off, but yet they could not explain why the material of the shoe still felt like leather and not felt that was everywhere else around the shoe. I also showed a picture of the shoe when dropped off stating even it was "peeled off or cracked" that wasn't how we dropped the shoe off and yet the shop continued to lie and state they had no explanation but only said it was not their fault or doing. They then attempted to say I placed the paint there and that "it couldn't have been them as they never painted the shoe" I advised it was clearly not on purpose which we weren't stating it was but the shop failed to take any accountability, simply stating they could not explain it nor fix it but refused to take any action to rectify the situation. Lastly, they gave me my money for the service back, which wasn't even the full amount and told me I was a bad man before walking away. My wife called after I left to speak with someone and the shop worked ended up texting her back to argue and attempt to dispute any responsibility. Disgusting place. These are very expensive shoes and the fact they refused to just take any responsibility and instead place the sole blame on my wife and I when we literally had a picture of how they were dropped off is disgusting and I would never give this place another cent or second of my time.

Suzy’s Cleaners

5.0

(56 reviews)

Suzy is the best! Highly recommended. Excellent care and quality. Great price too. She also works…read morevery fast. Thank you, Suzy.

It's no coincidence that Suzy has so many outstanding reviews. My experience was excellent from…read morestart to finish. I brought in a brand-new linen blazer that needed to be taken in at the sides, and she did a flawless job. The stitching matched the original construction perfectly, so you would never know it had been altered. She even pressed the blazer for me at no extra charge, which was a thoughtful touch. As a first-time customer, I also got to spin the prize wheel and received a nice discount, which was a fun bonus. What impressed me most was the turnaround time. Even though I told her I wasn't in any rush, the alterations were completed much sooner than I expected. Professional, skilled, friendly, and efficient. I wouldn't hesitate to recommend Suzy to anyone looking for high-quality alterations. I'll definitely be back.

Los Feliz Shoe Repair

(385 reviews)

I had such a great experience at Los Feliz Shoe Repair. Harry was incredibly kind and helpful--he…read moreadded two extra holes to my Loewe belt for free after I recently lost 20 lbs and nothing fits anymore. It was a small fix, but he took the time to do it perfectly and didn't charge me, which honestly meant a lot. You don't come across that level of generosity and customer care very often these days. Highly recommend this shop if you're looking for quality work and genuinely good people.

Both pairs of shoes I've had resoled on separate occasions were done perfectly. Friendly owner…read more Highly recommend, will be back.

George's Shoe Comfort & Repair

4.4

Exceptional service and great conversation. In a world of big chain stores, it's refreshing and…read moremeaningful to support a local small business with a big personality. I got my house key copied while George and I had a lovely chat. I'll definitely be bringing my shoes here!

George is an expert and quality repairman. It's so rare to come across someone like him these days…read more I have brought him shoes, bags, and watches. If something is too far gone he tells me honestly he cannot fix it. Highly recommend his business!

Royal Shoe Shine Service

4.9

(47 reviews)

Michael is absolutely the best. I appreciate his craft. Left my shoes better than new. He even…read moredropped off my shoes at my home on one occasion as a favor. Bring your shoes here. You won't be disappointed!

Micheal did an amazing job. Old school shoe shine spot. Made my dress shoes look brand new. I…read morehighly recommend taking your shoes to Micheal. Great prices as well!

Next Door Cleaners

See more unrecommended reviews

(198 reviews)

•$

Love ! I was soo happy to receive my dress !! They boxed it and washed it for extra charge but 100%…read moreworth it !

The business owner was very responsive when having a conversation through yelp. He was able to…read moreanswer all questions I had before taking my wedding dress to be cleaned and preserved. The business is very professional and fair pricing. I am very pleased with the outcome!!! Thank you!

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21 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Emily A.

0

3

0

2 months ago

I cannot recommend this place enough! I brought in three pairs of shoes, and I was honestly blown away by the results. Every single pair came back looking better than brand new. The level of care, craftsmanship, and attention to detail was incredible. I also brought in a couple of belts and some leather bag straps, and they did an amazing job with those as well. Everything looked flawless, and it was clear they take great pride in their work. What stood out the most, though, was the customer service. From the moment I walked in, I was treated with kindness, professionalism, and genuine care. The owners took the time to answer my questions, explain the process, and make sure I felt confident leaving my items in their hands. It's rare to find a business that makes you feel so valued as a customer. Not only was the quality of the work outstanding, but the pricing was also fair and reasonable for the level of service provided. The combination of exceptional craftsmanship and top-notch customer service made the entire experience outstanding. If you're looking for shoe repair, restoration, or leather work, this is the place to go. I trusted them with multiple items, and they exceeded my expectations on every single one. I'll definitely be returning and recommending them to friends and family. Thank you for the amazing service and for making everything look incredible again! read more

Yevgeniya S.

0

5

0

2 months ago

I cannot recommend this place enough! I brought in five pairs of shoes, all in different conditions, and I was honestly amazed by the results. Every single pair came back looking practically brand new. The craftsmanship, attention to detail, and quality of work were truly exceptional.On top of that, the prices were very reasonable and more than fair for the level of service provided. The owners were incredibly kind, professional, and welcoming, making the entire experience even better. It's rare to find a business that combines outstanding workmanship, excellent customer service, and great pricing all in one place. If you're looking for shoe repair or restoration, this is the place to go. I trusted them with multiple pairs, and they exceeded my expectations on every single one. I'll definitely be returning and recommending them to friends and family. Thank you for making my shoes look amazing again! read more

Jacob E.

0

2

0

11 years ago

This place is simply the best! I needed the soles of my shoes done, and well as a shine done to another pair and some minor repairs done to my backpack. The front counter lady (Naira) was kind and sweet enough to walk me through the whole thing. She told me what I can expect and when it would be ready. She also made some recommendations for a leather briefcase that needed some much done repairs. The results were better than I had anticipated! I brought my girlfriends shoes here a week later and she was very happy with the results as well. The service and quality here is simply just amazing! read more

Ser N.

0

1

0

2 years ago

I have now taken 6 pairs of shoes to Pacific Shoe Repair, and not only are they amazing at what they do, but they have reasonable pricing and they work very quickly! Even during the holiday rush hour, they got my shoes done in 24 hours just because I asked if they could. They didn't even charge extra. And they stretched the vamp on my loafers free of charge. Literally, you can't go wrong bringing your shoes here. Great craftsmanship, great customer service, and great turnaround time. read more

Zhanna

0

1

0

2 years ago

The owners, a wonderful couple, take great pride in their work, delivering top-quality craftsmanship every time. Whether it's fixing worn-out soles or restoring old favorites, they do an excellent job. The cashier is an absolute delight--always courteous, kind, and ready to help with a warm smile. The service is fast and reliable. Highly recommend this place for anyone needing expert shoe repair. read more

Raz K.

0

4

3 years ago

I had 2.5 shoes that were from amazing brands that I had worn down. I didn't want to get rid of them but everywhere I went either said it was unsalvageable or too expensive. Levon and Nora were not only generous and kind people, but also walked me through each step and explained what would take place. The end results were stunning, they overdelivered! I'm so excited to wear my new shoes! read more

Jack T.

5

4

0

11 years ago

"Simply the best!" I needed new soles on one of my shoes. And I needed another shine done on my other pair. The results were better than I expected. Prices are great, service is fantastic, and the overall experience was spectacular. I would give this place 6 out of 5 stars if I could! If your any where in the Los Angeles area, pay them a visit. You won't be disappointed! read more

Diana B.

0

16

2

7 years ago

BEYOND happy with my service. Just when I thought it's impossible to wear my new Chanel shoes, the owners at pacific shoe repair fixed the issue. The size was perfect, the problem was a stitching on the shoe that would hurt me. I was devastated that I couldn't do anything about. But pacific shoe Repair saved the day! Thank you so much for your work and professionalism. read more

Lily M.

1

6

7 years ago

This is my go to spot for all my bag and shoe repair / cleaning needs. Love the customer service they provide, always so nice and accommodating! I've used this place for years, and they have always been amazing! Thank you for providing the best service. Give this place a try, you won't be disappointed! read more

Luigi C.

0

1

0

11 years ago

Fantastic Quality, Fantastic Service! I took my vintage Italian boots for some work and it was just like new when I picked it up. Its a small family run business with a lot of experience. There is parking on the curb next to the store. Best Shoe repair shop in all of glendale! read more

Kelly S.

8

10

0

7 years ago

The husband has an enormous attitude problem. He was totally rude when I brought in my purse. Telling me what I want. I would never go back there. Total racist against anyone who isn't Armenian. He acts so entitled. He's entitled to shit. read more

Stephanie R.

138

16

1

7 years ago

I paid $24.00 to get two pairs of high heel caps replaced. I thought that when I got them back that they would be at least cleaned and polished. No luck. A heel cap replacement should only cost $6-$7 max. Will not be coming back. read more

Lusine O.

255

24

10

11 years ago

Splendid service beyond my expectations! Thank you Pacific Shoe Repair for fixing all my shoes. Best shoe repair in all of LA without a doubt. Both husband and wife are kind and accommodating. Definitely recommend! read more

Andy S.

99

18

7

10 years ago

I dropped off my belt and loafers and when I picked them up they were like brand new! Exceptional customer service and very professional! Highly recommend Pacific Shoe Repair. read more

Emil G.

0

74

43

2 years ago

This is the only place to take high end designer shoes for repair and preventative maintenance. All shoes getting protective non slip sole covers. God bless Leo. read more

Monika A.

0

1

0

2 months ago

Terrible customer service. Disrespectful to customers they messed up my designer shoes and didn't take the blame on them. Overpriced.

J Y.

0

34

1

11 years ago

Lovely. Get the job done well and when they said it would be ready and for the price they quoted. What more could you ask?

Lid A.

1

23

2

6 years ago

Best service, I highly recommend coming here! Friendly people and very quick with their work!

Billy S.

2

27

5

9 years ago

I am so happy that I found this place. Great customer service! Highly recommended.

Linda M.

0

3

0

16 years ago

Kind of expensive.... But they do a good job fixing shoes and accesories.

Pacific Shoe Repair - shoerepair - Updated August 2026

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Galleria Shoe Care

Amazing service! The shoe spray I purchased for my suede shoes worked amazing! Harry was so kind!…read moreThe only shoe repair I will go to. I would highly recommend!

I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

A to Z Shoe Repair

(30 reviews)

Massis is truly a master at shoe repair! Courteous, prompt service and amazing quality…read morecraftsmanship. Pricing is extremely reasonable for the exceptional repairs he provides. Shoes become brand new again! I would give 10 stars if possible... he is honestly the best of the best! Highly recommend

Extremely rude when I called to ask about a quote. He just hung the phone up on me when asking if I…read morecould send in a picture rather than bringing the shoes in for an estimate on how much it would cost to repair

Paul's Shoe Repair & Sales

(44 reviews)

•$$

Theee best shoe repair place!! I Have been going here for many years!!!! I just took two pairs of…read moremy shoes to get the heels fixed. It was done beautifully and clean thank you thank you

I wanted to attend a Halloween party and I wanted to make custom shoes. I brought them over to…read morePaul's Shoes to get them altered and customized to attend the event at the Sun King Restaurant. They did a great job on the shoes and I am very happy with the work and service they did. I recommend all to come here for their shoes needs

Glenoaks Shoe Repair

(91 reviews)

Oscar is very nice and polite. He goes above and beyond very nice Guy family owned business. Love…read moreit.

Oscar is very professional and friendly with exceptional customer service. After picking up my…read moreboots, payment time came when I tried to pay with card, he said cash only - no problem, I didn't have the full cash needed but he told me to come back with the rest next time, then he said not to worry about it. I assured him I would return with the rest of the cash to pay for the repair when he said "don't worry, you can pay me back next time." If this isn't exceptional customer service, I don't know what is. I will absolutely be returning for future repairs and 100% recommend him for your shoe/boot repair needs. Give this man your business and he will return it tenfold. Well done Oscar.

Mr Dryclean

4.2

(144 reviews)

•$$

I took my husband's suit jacket and suit pants to Mr. Dryclean today at 5 PM to get cleaned for a…read morewedding tomorrow, and even though I brought it in late and they had already shut off their machines, they still went above and beyond for me last minute. Without hesitation, they did everything they could to help and made sure my suit was ready in time. They carefully cleaned and steamed it beautifully, and truly took their time to make sure it came out perfect even under tight circumstances. From the moment I walked in, they made me feel welcomed and cared for. You can tell they genuinely value their customers and take pride in their work. The quality of their dry cleaning is amazing -- the suit came out spotless, fresh, crisp, and like new again. Their attention to detail and customer service truly stand out. It's a family-owned business run by a mother and daughter, and you can really feel the warmth and honesty in the way they treat people. The shop itself is very clean, organized, and professional. It's hard to find businesses nowadays that go above and beyond the way they do. I'm beyond grateful for their help and kindness, and I will definitely be coming back for all my dry cleaning needs. Highly recommend to anyone looking for reliable, professional, and caring service!

The shoes & brand name Bags looks new . Highly recommend. Thank you MR. Dry cleaning, you save…read moremoney to by new bags for my wife

Gary's Shoe Repair and Cleaners

4.4

(69 reviews)

My Adidas Sambas got a tear on the right side of the right shoe. Considering how they've ballooned…read moreup in price to 100 bucks per pair lately, due to their popularity, I was determined to not give up on them or rehome them, but rather breathe a 2nd life into them by having them repaired. Lo and behold, this great business in the heart of Sunland-Tujunga absolutely came through. My shoe is as good as new and the price is really affordable and reasonable. Highly-recommended place. 10/10

I need a pair of boots re-heeled with a different material. Looked around for a good shoe repair…read moreplace and lo and behold, this was right down the street! I went in and they listened attentively, got my approval of the materials to use before starting, and charged a fair price. They asked if I had a specific date I needed them; since I didn't they were ready in 3 days. The quality of the work is top notch. You can't even tell these heels have been replaced if you did not know, other than that the bottom looks brand new! I will definitely use them any time I need shoes repaired in the future.

Compton's Shoe Repair