Cancel

    Open app

    Search

    Pacific Shoe Repair

    4.7 (294 reviews)
    Open • 9:00 am - 3:00 pm

    Services - Pacific Shoe Repair

    Shoe cleaning

    Shoe repair

    Shoe resoling

    Pacific Shoe Repair Photos

    You might also consider

    Recommended Reviews - Pacific Shoe Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Heels
    Claire D.

    Best shoe repair! A year ago I took my Maison Margiela tabi ballet flats here to have a protective sole added. They did them so quickly and finished them before Christmas! I was so thankful. I also got the same shoes cleaned a few days ago, as well as a second-hand pair of Manolo Bloniks to have the heels fixed and add a protective sole. They once again did an amazing job! This is the only shoe repair I will ever go to. Highly recommend.

    Leather vintage coach bag restoration
    Carl C.

    100% recommend. Nora at the counter is so nice. The leather service they do is always top notch. And the price is fair! Great local spot!

    Pink stain after their cleaning. Didn't clean insoles/ footbed.

    I had a terrible experience at this store. They gave me a price upfront ($30) and they increased the price to $35 without any explanation. On top of that, one part of my sneakers had a pink spot after their cleaning. Also, they didn't clean insole/ footbed of my sneakers saying because that was a separate service which they should have mentioned when I dropped off my shoes. When I pointed out those 3 issues very nicely and calmly, instead of trying to help or fix the problem, the guy at the counter yelled at me and didn't want to hear me out. Completely unprofessional and unacceptable customer service. Based on the reviews the same issues happened to other customers. Save your money and go somewhere that does quality work.

    See all

    5 months ago

    Helpful 16
    Thanks 5
    Love this 14
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sassy M.
    1
    135
    15

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Monti M.
    2
    132
    22

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L A.
    2
    31
    8

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay A.
    0
    81
    44

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hakop B.
    8
    132
    27

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Terrible customer service. Disrespectful to customers they messed up my designer shoes and didn't take the blame on them. Overpriced.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chy F.
    6
    40
    2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna G.
    0
    32
    10

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Great service and very kind people! 10/10 highly recommended! I've taken multiple shoes here and they've always gone above and beyond

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim S.
    0
    41
    0

    11 months ago

    Great customer service and quality work. They restored my ruined coach purse to ' like new'- so happy!

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 16
    Thanks 0
    Love this 16
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna O.
    79
    35
    26

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen B.
    195
    29
    22

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 8

    Ask the Community - Pacific Shoe Repair

    Review Highlights - Pacific Shoe Repair

    “Both Leo and Nora (sp?) are welcoming, friendly and made me feel like I was visiting grandma for get fresh pie.”

    Mentioned in 16 reviews

    Read more highlights

    You might also consider

    Galleria Shoe Care - Shoes returned back in new condition

    Galleria Shoe Care

    (153 reviews)

    Amazing service! The shoe spray I purchased for my suede shoes worked amazing! Harry was so kind!…read moreThe only shoe repair I will go to. I would highly recommend!

    I went there this afternoon to add holes to my five Ferragamo belts -- nine holes total. The…read moreemployee who first helped me was polite and professional, and I was told the job would take about 10-15 minutes, so I decided to stay in the shop and wait. My mistake was not asking for the price upfront because, honestly, I never imagined that adding a few simple holes to belts would turn into one of the most ridiculous service experiences I've had in a long time. A little later, another man walked in, probably the owner. The atmosphere immediately changed. When the work was finished and I asked how much I owed, he casually said "$70." For a second, I genuinely thought I misunderstood him. Seventy dollars for nine holes in leather belts that took less than five minutes total. When I questioned the price, he started giving me explanations about how the belts are expensive, designer items and therefore they have to charge more "in case something goes wrong" and they would supposedly need to replace them. He repeatedly emphasized "$8 per hole," as if this was some highly specialized luxury procedure rather than simply punching a tiny hole through leather. What made the explanation even harder to take seriously is that the work itself was extremely basic. No restoration, no stitching, no custom resizing, no craftsmanship involved beyond a quick hole punch. I literally didn't even finish my chess game while waiting. The entire thing was done almost immediately. I completely understand businesses charging fair prices for skilled labor and quality work. That's not the issue here. The issue is feeling like the price was made up on the spot the moment they realized the belts were Ferragamo. Whether they charge $2 or $14 per hole changes absolutely nothing about the so-called "risk" they were talking about. The whole interaction left a very unpleasant impression. Instead of transparency and straightforward pricing, it felt opportunistic and unnecessarily greedy. Had they simply told me the cost beforehand, I would have walked out immediately and gone elsewhere. I paid because the work was already completed and I didn't want to argue any further, but charging $70 for something this simple is absurd. Completely overpriced, poorly justified, and honestly disappointing. Definitely not recommended.

    Shoe Renew - Conforting the side bunion and toe

    Shoe Renew

    (41 reviews)

    Vahe did a wonderful job. I brought in old vintage sandals from South Africa that my girlfriend…read morethrifted awhile back. The sole on both was cracked and the metal base was fully coming out of both shoes (I don't have good before pictures). I had taken them to several different spots and been told they were too damaged to be fixed. However, Vahe took one look at them and said he would try. I just got them back today and they are better than I ever expected (and I expected good things). My girlfriend loves them and feels so pretty in them, perfect timing for summer. I also appreciate Vahe's patience with me as I came in several times to check on their progress. Although it took him a few weeks it was well worth the wait and I love how he took his time to ensure that they were perfect. I will definitely be back when I have other shoes that inevitably fall apart. Thank you Vahe!

    Nice guy, but completely inept. I took a pair of shoes to have new heels put on. A couple months…read morelater one of the heels fell off, and I had to have it reattached. No big deal and when I went to pick up the shoes, I asked the guy to keep them another day and clean them up and polish them. That's it. I went in the following day and the shoes were a completely different color, no personality whatsoever. In short, the shoes did not look anything like they looked even when they were new. This guy went out of his way to make them look completely different. Anyway, I would be very careful with this guy.

    Robert's Shoe Repair - Glued and stitched toe area. Heavy play had broken the stitching and toe was opening up. $15.

    Robert's Shoe Repair

    (157 reviews)

    Atwater Village

    Robert did a tremendous job on my favorite heels. I've had these cognac leather heels for over a…read moredecade and unfortunately they were deteriorating due to dry rot. Thankfully, the exterior leather parts were still in good condition, so Robert took the time and care to restore and replace the damaged parts with even better materials and fully reconstruct my heels. I'm very happy with the results and I'm looking forward to wearing them in the future.

    !!! DO NOT EVER GO HERE !!! Do not take your items,…read moreespecially higher end items to this business. They simply do a sloppy, reckless job and attempt to place the blame on the customer, calling them liars and stating I was a "bad man" for attempting to right the wrong that was done to my wife's shoes. We dropped off a pair of fairly new Margiela Tabi flats for a simple heal resole and added a small cushion on the inside of the shoe. That was on June 15. We picked up the shoe this Saturday, July 11 and initially was only shown the bottom of the shoe where the work was done. Fine, placed in the bag and took them home. When I got home, I showed my wife and found there had been a stroke of paint or some black material on the right side of the right shoe. We attempted to wipe off with a wipe but was only faintly coming off. I called the shop and the asked I bring it back because they could take care of it right away. I came back, showed the shoe and then proceeded to get verbally harassed by the shop owner and the young guy working on shoes in the back. They first claimed that it was not paint and it was the shoe material that peeled off, but yet they could not explain why the material of the shoe still felt like leather and not felt that was everywhere else around the shoe. I also showed a picture of the shoe when dropped off stating even it was "peeled off or cracked" that wasn't how we dropped the shoe off and yet the shop continued to lie and state they had no explanation but only said it was not their fault or doing. They then attempted to say I placed the paint there and that "it couldn't have been them as they never painted the shoe" I advised it was clearly not on purpose which we weren't stating it was but the shop failed to take any accountability, simply stating they could not explain it nor fix it but refused to take any action to rectify the situation. Lastly, they gave me my money for the service back, which wasn't even the full amount and told me I was a bad man before walking away. My wife called after I left to speak with someone and the shop worked ended up texting her back to argue and attempt to dispute any responsibility. Disgusting place. These are very expensive shoes and the fact they refused to just take any responsibility and instead place the sole blame on my wife and I when we literally had a picture of how they were dropped off is disgusting and I would never give this place another cent or second of my time.

    Pacific Shoe Repair - shoerepair - Updated September 2026

    Loading...
    Loading...
    Loading...