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    Pacific Towing

    3.3 (96 reviews)
    Open Open 24 hours

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    Services - Pacific Towing

    Car towing

    Commercial or oversized vehicle towing

    Motorcycle towing

    Pacific Towing Photos

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    Recommended Reviews - Pacific Towing

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    Reviews With Photos

    Never in my car huh?? Explain this??!!

    BEWARE!!!!BEWARE!!! My husbands's truck was towed with my purse and keys. He went to pick up the belongings and was charged $75 just for that trip alone and brought home my purse not knowing that I had cash in my wallet (inside my purse). The amount I had was $287. 2 $100 bills and 4 $20 bills. All they left was $7. It was money me and my daughter were going for Thanksgiving dinner shopping. Anyhow the money was taken. I talked to Kat the supervisor who was not at all concerned that her employees are committing a crime. She then continued to say it could have been the Fullerton Police that took it. I called Fullerton PD and had them check the body camera footage and they never searched the vehicle. She also stated that her tow truck drivers NEVER go into the vehicles when towing which we found out was a lie due to the photo of my husbands truck.(see photo below) We are not sure how they get these contracts with police departments with all these bad reviews and thievery that goes on here, but it was clear to me from Kat's lack of concern and disregard for the crimes being committed by her employees that this is a well known unspoken of thing that goes on here. I will be filing a police report. The investigation is ongoing so I wont say anymore. Other than that the gentleman that helped my husband was well mannered and helpful. It's not about the money it's about the principle at this point.

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    3 years ago

    Dispatch was very courteous and friendly. Mike helped us out. Thank you PT!!!!!!!

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 0
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    6 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 2
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    5 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 4
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    Photo of Jan G.
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    8 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 1
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    Photo of Kirk J.
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    6 years ago

    Outstanding customer service from Edgar! He went above and beyond our expectations and has a great work ethic.

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    Photo of Lina F.

    Lina F.

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    6 years ago

    Used through AAA and the driver Josue was amazing. Called, on time so friendly and hooked me up!

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    Photo of Lina F.

    Lina F.

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    7 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 2
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    6 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 1
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    7 years ago

    Helpful 4
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    Photo of Eric V.
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    6 years ago

    Best towing service hands down. Clean quick and professional. I was totally satisfied!!! I highly recommend.

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    Photo of Lina F.

    Lina F.

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    4 years ago

    Helpful 0
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    Photo of Kasie M.
    419
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    5 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 2
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    4 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 0
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    Photo of Ryan S.
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    7 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 1
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    8 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 1
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    Photo of Wayne Z.
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    6 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 2
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    8 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 1
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    5 years ago

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    Photo of Lina F.

    Lina F.

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    5 years ago

    Cortes was super helpful with taking my car to the dealer when broken down!! He was super nice and helpful with the whole process!!'

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    Photo of Lina F.

    Lina F.

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    Photo of Ismael C.
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    8 years ago

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    Photo of Lina F.

    Lina F.

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    3 years ago

    Business owner information

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    Lina F.

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    5 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

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    Photo of Leah A.
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    10 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 1
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    5 years ago

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    Lina F.

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    8 years ago

    Business owner information

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    Lina F.

    Helpful 1
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    8 years ago

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    5 years ago

    John was amazing, was super helpful and quick. He got there within a few minutes! Thank you John !

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    Photo of Lina F.

    Lina F.

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    9 years ago

    Business owner information

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    Lina F.

    Helpful 2
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    9 years ago

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    Lina F.

    Helpful 1
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    9 years ago

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    Lina F.

    Helpful 2
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    9 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 1
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    8 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 2
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    Photo of Natalie R.
    419
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    9 years ago

    Business owner information

    Photo of Lina F.

    Lina F.

    Helpful 1
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    10 years ago

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    Photo of Eric H.
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    10 years ago

    Helpful 2
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    9 years ago

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    Photo of Lina F.

    Lina F.

    Helpful 1
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    10 years ago

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    Lina F.

    Helpful 1
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    9 years ago

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    Lina F.

    Helpful 1
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    Photo of Carina T.
    29
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    8 years ago

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    Photo of Lina F.

    Lina F.

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    Page 2 of 3

    Ask the Community - Pacific Towing

    Review Highlights - Pacific Towing

    Once again, huge shout out to John and if you ever get this guy, you're in for a good treat.

    Mentioned in 9 reviews

    Read more highlights

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    I just left you a voicemail and look forward to hearing back from you soon. I'm trying to make an…read moreappointment. NVR ZZZ.

    They do not answer their phone calls, and their website is not working, so there is no way to…read moreschedule an appointment online. Because of these issues, I have been unable to retrieve my car for 10 days. I drove to the address listed online (174 W. Lincoln Ave, Unit 532, Anaheim, CA 92805), but it appears to be a UPS Store with a mailbox rather than a customer service office. On the first day, I was told I could pay an additional $300 or wait because they were "busy." Based on my experience, I did not believe they were actually that busy, and I felt pressured to pay the extra fee to get faster service. I plan to contact Toyota Financial to report my experience, as this company is one of its third-party contractors. I also intend to file a complaint with the California Attorney General's Office: https://oag.ca.gov/consumers and other government organizations, too. I believe both the contractor and Toyota Financial should review these business practices and ensure customers are treated fairly. If you are considering using this company, I encourage you to research them carefully and read customer reviews before making a decision. I hope the appropriate authorities investigate these issues so other consumers do not have the same experience. I can't even get my belongings from my car, and my phone is inside the car too, so I can't receive calls.

    Dedicated Transportation Services - Hey Rich does this look familiar you use to steal them  person call me I have info he got arrested he's has a record.

    Dedicated Transportation Services

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    Great customer service from start to finish. The staff was incredibly helpful, professional, and…read morecompassionate--especially considering you're usually there on a tough day. They handled everything with care and patience, which made a difficult situation a lot easier to get through. Truly appreciate the support and kindness.

    Absolutely terrible experience. The customer service was awful, and the staff was incredibly rude…read moreand unprofessional. We arrived at the exact SAME time as the tow truck like literally behind the truck , just BEFORE they pulled the car into the gate, but they refused to let us retrieve it. Even though we arrived before 5:00 p.m, they still charged us an after-hours fee. We ended up paying over $540--almost $600 to get our car back, even though it had been there for less than an hour. The charges felt completely unreasonable. To make things even worse, the employee who processed our payment , said this to my friends while she's pulling out her car , "she's not too smart huh " as if he was calling her stupid. That was extremely disrespectful and completely unprofessional. My friend was visibly upset and crying, and instead of showing any compassion, the employee told her that there was "no need to be angry." They showed absolutely no empathy or understanding for the situation. This was one of the worst customer service experiences I've ever had. People don't know what someone else is going through or what their financial situation is. They don't know if those $600 were money you desperately needed for something else or if losing that amount completely throws off your monthly budget. Instead of treating people with kindness and respect during an already stressful situation, they make the experience even worse and treat it like it's something to laugh about.

    Pacific Towing - towing - Updated September 2026

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