I'm not strictly dairy-free, but I avoid it as much as possible--and when it comes to dessert, that usually means settling for sorbet or skipping it altogether. But Paciugo? They changed the game. Their dairy-free gelato selection is nothing short of a revelation. Not just a flavor or two off in the corner, but a real, thoughtful spread of creamy, bold, legitimately delicious options. Smooth texture, rich taste, zero sacrifice. I finally get to enjoy gelato like everyone else--without the worry or the regret. Let me be honest though: I fully intended to take a picture on my first visit. I wanted to document this magical moment. But that first bite? It distracted me. I blinked and it was gone. All I had left was a clean cup and a happy sigh. Now I've made it a tradition. I'll keep coming back, and I'll keep trying to get that perfect photo before the gelato disappears again. No promises. Paciugo isn't just a dessert stop--it's a rare find for those of us trying to keep our balance without missing out on joy. The staff is kind, the flavors rotate, and the experience always hits. If you're dairy-conscious but still love indulgence, this is your sweet spot. #HayiaSophiaFaves #DairyOptionalJoy #FriscoGelatoFinds read more

See all

I love gelato especially since I'm more sensitive to dairy heavy products like ice cream. This shop was great for when I wanted a sweet treat. The staff member we interacted with was super polite and courteous and was able to offer us some samples which we really appreciated! My favorite ended up being the mango which was his favorite as well. The shop was about to close but he wasn't even flustered and showed us the same great customer service as if we came in the middle of the day. The only downside is that the smells from the bathroom were pretty bad - it was probably just from it being there a while or some kind of cleaner - not too sure. But overall great experience! read more

Paciugo Frisco South - Mango - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

Friendly counter worker, nice seating with clean tables and a large variety of flavor choices. Unfortunately for us, our choice (Butter Pecan) was not very good. It tasted like an average-poor vanilla ice cream with pecan bits mixed into it. The texture of the gelato was disappointingly grainy and not smooth as I expect with gelato. Won't be back. read more

Check in offer not redeemable because cashier unaware of the deal. Try before you buy is available but nothing on the vegan menu enticed me so much to buy. Ambiance was clean and quaint. read more

We went to try their Gelato after having an early dinner. I ordered Piccolo, a mixed of vanilla and mocha smoothie with whipped cream. My wife ordered small of mango gelato. The piccolo tasted creamy and delicious. The mango gelato is outstanding. Busy night for the two servers. I don't know why they closed the one on Preston Road near Whole Foods in Plano, TX. read more

See all

It's been a while since I've been to a Paciugo's, but the fun part about visiting a gelato shop is being able to get a few flavors in one cup. This location restricts us to one flavor for a small, two for a medium and three for a large. Not fun. The gelato itself isn't as rich and tasty as I remember it being. And the coffee in my affogato tasted burnt - it overpowered the ice cream flavor. With so many gelato competitors in the area and many unique ice creameries, this Paciugo needs to step up and offer a quality product as well as a positive experience. We got neither here today. read more

Great flavors and quality but the packaging for our togo order was terrible. The lid didn't fit, everything spilled over the sides and melted all over the bag inside. Would love to go back and try their other flavors but might need to consider getting them togo vs eating at the location. The pistachio flavor was INSANE. If you like pistachio then I recommend. read more

I really like Paciugo's gelato but this location has been closed before their posted closing time of 9:00pm the last few times I've tried to go there. I have tried to go a few times at 8:45pm and they were already closed. One of the times the guy working let us in but not the other times. If you are going to close at 8:30 or 8:45 then change your closing time to that. read more

Yummy,yummy,yummy! I love Gelato more than ice cream! The flavors are always better and it has a thixker and denser mouth feel. Anyways,I know I love this same gelato store because we have one in Houston. I got my favorite combination-- Rose and Pistachio! It was a small shop front and it seemed like it had only one attendant working,but it wasn't busy at all when we walked in. The attendant was patient with letting the boyfriend try different flavors to make up his mind. LOL AND he honored my YELP Check-In offer. read more

Paciugo Frisco South - Rose and Pistachio - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

the kids that work here are pretty hard working for the most part, i asked for a milkshake and it was made within 3 minutes and was well oriented. read more

Paciugo Frisco South - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

The gelato here is fantastic. Smooth, creamy and very flavorful. We've tried the toasted pecan turtle, coffee, caramel and black cherry and I can not decide which is the best. They were all equally scrumptious! read more

Great service!! Super friendly! Thank you for making our family night great!!! One of our favorite places!

This is a wonderful little place to get a sweet treat. They have a large verity of flavors and ways to enjoy them. They offer coffee, and shakes, and gelato. The gelato is so good. I had strawberry, chocolate chocolate chip, and mint chip. They let you try any flavor you want and have a few different sizes. I am looking forward to going back and trying more flavors! read more

Me likey da Paciugo. The gentleman was from Italy so I got a lesson on how to say straciatella properly, not sure I can spell it. This is gelato so super smooth higher end ice cream. Interesting flavors like tiramisu, pistachio and others. They also have American favorites like cookies and cream. read more

So a friend and I have been doing coffee dates around once a week for a while now. We love trying different coffee shops and different coffees. Our next adventure in expresso was affogato. One of my coworkers suggested Paciugo because of the gelato. We met at Paciugo and told the owner what we wanted. He allowed us to try different gelatos and made suggestions of what would go well with the expresso. I went on the wild side and had a mint chip affogato and my friend went with a caramel gelato-- all I can say is WOW!!! It was so good. Instead of the small I got, I should have got a large. Definitely a party in my mouth. So good. My hubby is not much of a coffee person so we are definitely going there for just the gelato- and my coffee date will be coming back for another affogato soon. So so good!!! read more

If you are craving good home made Italian gelato, please visit Paciugo. Great flavors! Nice talk with the Italian owner. Grazie per il buonissimo gelato ea presto. Ciao! read more

Paciugo Frisco South - Gelato! - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

See all

Me and my friends always go to the legacy location after dinner /lunch plans. My friends recently moved closer to this location so we decided to start going to this one. Tonight was a disappointing experience. The guy who was working this day told us that we can't order shake since they close in 30 mins. He proceed to ran to the door and turn off the open light signs. Since he saw people on the parking lot. I don't know if this the procedure to stop serving shakes and start closing early. But he seems to just wants to leave early and ready to be out of here. In case you want to review your CCTV it's 6/19 Father's Day and the guys who did all of these is not wearing a mask but a hat. Thank you read more

The gelato are great!!! Tons of flavors and of course its less fattening than ice creams.. And omg they make gelattes!!! Its a cute little place hard to find in between all the furniture stores, but must try em. We would just come back here for the ice creams. read more

Paciugo Frisco South - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

3 bean vanilla and dulce de leche regular shake was great. Lots of other options as well. Store is good

Traveled to Italy last month and the gelato at Paciugo was just as tasty. Lots of flavors and service was exceptionally friendly. If you are a gelato enthusiast this is a must go. read more

Paciugo Frisco South - Flavors galore to suite your taste buds. - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

Great choice for this hot spring day. The lemon sorbet was so refreshing. It was tart but it complimented the wild berries sorbet I paired it with. Which was sweet and delicious. I also tried the mango passion fruit sorbet. It's a good option if you're looking for a tropical flavor. Only complaint is that it's a bit pricey. But it's worth trying! read more

Paciugo Frisco South - Lemon &Wild Berries. - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

Amazing gelato! I ordered a scoop of cheesecake and a scoop of pistachio. I don't normally like pistachio but this was good. Also, it melted pretty fast and it wasn't even that hot outside. It started melting as soon as I got out of the shop. But the flavor is really good! read more

Paciugo Frisco South - Cheesecake and pistachio - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

I normally come to this location, and most of the time it's just okay. The last few, however, there have been some issues. This time the servings were half the size the normally are....like taking the corner of the scooper and getting as little as you can. I think it's a cost cutting effort because there are help wanted signs everywhere. They must not be doing well. BUT, for $15 for 3 kids servings I expect a full cone/cup. The chocolate chocolate chip milkshake is supposed to be chocolate...but he put 1 scoop of chocolate and 2 scoops of vanilla..?. (That's the second one because the first one had one scoop of each and a ton of milk..it was like chocolate milk).. Go to park and Preston or tipping cow at the star.. this location is going downhill. read more

Kids always love this place - the dark chocolate is something else...always hits the spot, not too sweet with enough of a strong chocolate flavor. Good selection, sometimes under-manned (if it is a busy hot day it can get overwhelming at times). Good value for a solid treat, you can't go wrong with Pacugio's!. read more

Great location, patient staff, and very generous portions. Unlike the mall location - this location will actually let you combine flavors in your cup including the small size - this is also a large location with a huge selection of flavors. read more

Love Paciugos!! Have several dairy free options that are amazing. Love the mango, only wish they had it all the time but they rotate flavors on a regular. read more

Ton of flavors and all really yummy. Plenty of dairy free options too. Sizing wasn't too crazy, so even after a big meal it was a great choice. read more

Always clean, friendly & delicious! Highly recommended. Lots of choices! To-Go packs & tables outside.

Yummy gelato, very clean place, and lots of variety. I do love me some gelato and these folks get it right. They'll give you samples of anything, and I recommend you try something before you order. From time to time, they make "durian" flavor gelato which should be banned! The stuff tastes like rancid meat! In fact, when I asked to try it, the counter guy said, "are you sure?" I should have listened. However, the coconut/dark chocolate combo tastes just like a Mounds Bar! read more

Great staff, awesome Gelato, place is new & clean! Glad they're open here! Highly recommend! Will be coming back ASAP to try more flavors! read more

Paciugo Frisco South - AWESOME GELATO! Highly recommend the Hazelnut or Mint Chocolate Chip! - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

Friendly Service, you can try all favors, nice place!! Don't forget to check in on Yelp to get your special!! read more

Paciugo Frisco South - Yummy!! Sea salt Caramel & black cherry swirl!! Yes pleae - Ice Cream & Frozen Yogurt Near Me - Frisco, Texas

My favorite sorbet lives here :D I could live off of their lime sorbet! It is the perfect amount of sweet AND it has tiny pieces of lime zest that are like unexpected flavor explosions. YUMMY! I tried the lemon sorbet & that was much too bitter for me, but if you find the lime too sweet, give it a go! read more

Their menu, if you can call it a menu, makes no sense and has 5 things on it. There are pictures of drinks on their wall that don't match up to any menu item... I struggled to order a milk shake with chocolate and raspberry. I had to order it 5 times and not sure what i really got. They used skim milk for some reason and what i got tastes like sugar water. read more

Friendly staff, great flavors.... You can always try free samples too. Tons of flavors, but a little pricey. Definitely one of my favorite gelato places. The consistency and flavor of the gelato is spot on. I really like the cookies n milk. I also like pistachio almond. read more

Horrendous! Ice cream tasted artificial with no fresh natural ingredients. Tasted the pistachio icecream/gelato and it tasted of some "pistachio flavorizer" and nothing like pistachio nuts at all. Strawberry sorbet tasted like is was made from frozen strawberries or strawberry jam. Wife ordered cappuccino and got espresso with cold milk poured straight out of the jug; another staff person had to make a new one. No good gelato anywhere in DFW. I have had gelato all over the world, including Italy, and also make my own, so I am very particular about gelato and ice cream. If you too have a really high bar for gelato this is most certainly not a place for you. To then also have the staff (Ben M) harass me after this negative review did certainly not improve my impression at all. read more

Had gelato after our Valentine's dinner. It was yummy and the service was great!! Everybody was very friendly. I had the tiramisu, and it was fantastic! read more

This WAS our family's favorite place for ice cream and we have been coming here for years. Unfortunately, it seems like the service and taste is consistently declining. Their portions have decreased so much, they are not even making scoops. My fav was pistachio and this time it tasted like they made it with some outdated nuts. The color seemed quite dark and I should have asked to taste before ordering. I'll probably have to look for other options around where we live bcos driving here is no longer worth it for this service and quality. read more

So many choices and they allow you to sample whatever you like. There are daily specials! Tuesday is buy one get one free! Great creamy flavor! I had banofee toffee, chocolate chocolate chip and red velvet. read more

I was in the mood for ice cream and this place happened to be across the street from my hotel. To my surprise, they serve gelato which is my favorite. I ate it every day in Italy. I got 4 flavors in a medium cup and it was awesome. I need to find one of these back home. I'm coming back the next time I'm in town. read more

A lot of different flavors to chose from and plenty of seating.Very yummy. Staff was nice and quick. However, the tables inside were very dirty and sticky and no one was cleaning after customers. One of my napkins stuck to the table and left traces of it when i tried to pick it up. The espresso machine was also broken. Overall, nice location. I would visit again. read more