This place rocks! Every member of their team is professional, kind, easy to communicate with, empathetic, and hardworking. The establishment is clean, beautiful, and inviting. (There are even TV's in the ceiling so you can be distracted while you're getting your teeth cleaned!) They take their time to discuss your oral heal with you, answer all your questions, and provide reasonable solutions. For the first time ever, I look forward to my dentist appointments. I am so grateful that this dentist office is close to home!!! read more

Packard Dental - Orthodontists Near Me - Carlsbad, California

I've been needing to find a dentist for a while and kept putting it off for over a year. Finally decided I needed to go and found Packard on google/yelp. Dr. Matt and his team are fantastic. I'd highly recommend and they will be the go to for my family and I! read more

I wish I could give them another 5 star review, but updating mine will have to do. I 100% never thought I'd get to the point where I could say I'm not nervous going to the dentist, yet here I am! Dr. Jared is the nicest guy and makes you feel right at home and like you're part of the Packard Dental family. The whole staff is incredible... I love this place and am thinking about chewing on some rocks so I have an excuse to go in before my next cleaning! Hahaha. Seriously, though... if you don't go here already, it's time to switch! read more

Would definitely recommend to a friend. In fact, I already have. Professional, clean, family business that I hope stays around for years to come. read more

Everyone needs good dental care.. gateway to good health. I found Packard Dental and feel they have put me on the pathway to improved dental health. Great examinations at an affordable cost, backed up with superior dental services. Great communication and direction supporting your dental improvements! From the front office to the dental professionals backstage. I recommend Packard Dental! read more

The reason I am giving this place 4 stars instead of 5 is because of Melissa, Melissa I get it your the financial advisor. I was going through a stressful time, my money was tight and I had to figure out how to pay you guys. You made me feel stressed and pressured out. You made me feel like I was bothering you. I was trying to figure out how I was going to pay you an almost $2000 bill and you didn't say I was supposed to pay you that day until later when you said "I get you don't have the money but I still need it today". It will not hurt you to be compassionate sis. All in all my dentist Matt was wonderful and did quality work. I will be retuning but Melissa check yourself. read more

Fantastic practice, staff, top notch experience. This review is specific to one of the recent service I had. I have been experiencing headaches and tooth aches and sensitivity for a few years. Generally I though it had to do with a cavity. Now that I have no cavities after explaining to Dr. Matt my symptoms, I also mentioned that I grind and clench my teeth, both while asleep and while awake. He proposed a Botox treatment that would essentially freeze certain portions of muscles that facilitated the clenching. The procedure was done in leas than 20m. No more pain than plucking out a hair. WOW. Relief was almost immediate, daily headaches have totally disappeared. My sleep has improved by an order of magnitude. You don't realize what fog and dull pain you have been constantly dealing with until it's gone. Pretty life changing. Thanks Dr. Matt! read more

Great dental work and wonderful staff but beware of incorrect estimates. Work consisted of exactly what was on the estimate but cost $550 more than estimate. Called for help and spoke to office, they said they would call me back next day and never did. I called back and left voicemail the following week, no one ever returned my call. Finally came in for appt then explained that an estimate originally for $668.00 is actually $1,267.00 and they would take $50 off my appt that day for the mistake. Doesnt change the fact that I needed $550 that I did not plan on spending to complete the crown and my original estimate of $2,819 to get two teeth taken care of has now become $3,967. Difference of $1,148!! None of the procedures have changed just the price, needless to say I am not getting the second tooth done this year. Be Careful!! read more

I feel fortunate to have found a high quality team of professionals in a convenient, comfortable setting for my dental care. I need advanced care procedures with best available technology to address the my clenching and grinding as well as, some previous missteps. Dr. Matt Packard is very competent, efficient and effective. Also, because I'm insured in an HMO with complex rules, Milissa Skoglund reviews, explains and optimizes my coverage so I get the best value and affordability. She has guided me financially through preventative care and a significant number of restoration procedures. She's always available and very kind. My wife is also very happy with the team at Packard Dental. They've had very good reviews in Google, Healthgrades and by members of my HMO. So, I can strongly recommend. read more

My mom and I have been Packard Dental patients for years, and have never left a comment before, but after years of observation, I felt I should share the best experience for everyone who is looking for a good dentist. The Packard clinic is a very nice, clean, and organized place, the doctors, nurses, and staff are very polite and super nice, but the key is the doctors are very patient and knowledgeable, also the clinic has cutting-edge devices that make patients have the most comfortable and time-saving experience. My mom wore her crown and left the clinic for just only one trip because the doctor did a very good design and the lab was just inside the clinic, the whole team did a very nice job, and my mom feel super comfortable with her new crown and the crown never needs any adjusting. Also, the doctor very much cared for and considered his patient. I got a night guard around two years ago from the clinic but I never use it, when I feel I need to wear it then I found it was too tight, I was going to the clinic to ask for help and after some adjusting, Dr. Matt decided to make a new night guard for me, even the night guard I got it already two years. I just felt very grateful and happy with my new super fits night guard! What an amazing, trusting, peace of mind dental clinic! I will recommend Packard Dental to everyone I know! I highly and strongly recommend it! read more

I originally posted a 5 star rating for Packard Dental. Everyone is extremely friendly, but I like to see my dentist more than a few minutes once a year. I was shocked when I had my second cleaning and I did not see Dr. Matt at all. Also, when it was time for my second cleaning, I was told that I would have to pay a huge chunk of it. Packard Dental did not keep track of my Delta Dental coverage, and did not apprise me of the fact that they had spent the money allotted to me for my second cleaning. I have 2 covered cleanings a year. I am changing dentists for these reasons. read more

Dr Jared, Rosie and Nancy took incredibly good care of me on a Crown-turned-root-canal. The friendly staff, top level service and far-in-advance tech made me feel at ease. I had immense fear of dentists and I feel they took all of my hesitation into account, I really appreciated all they did to help me. read more

Absolutely never going there again, nor would I ever refer them. I was told that all my old root canals need to be redone. Pretty pricey right, but some were giving me issues. So to sleep I go, $$$$, 4 months later, I'm sitting at my desk, eating and my tooth breaks. You guessed it, it was a tooth that needed to be redone that they passed on so the old root canal didn't have a pin and the whole thing snapped in half. If they would have done as promised this wouldn't have happened. read more

Packard Dental office is so conveniently located and all the staff is so professional. I see Tiffany for my teeth cleanings and she is so sweet and patient with me and answers all my questions. I can't wait till my next cleaning! My son Shane wanted to say how he loves seeing Tiffany and that she checks each tooth to make sure it's okay. He has lost four teeth so far and after every tooth he looses he says he wants to go see Tiffany. Isn't that cute! read more

Truly the most beautiful dental office I've ever visited.. Really easy vibe and process here..Dr Matt checked me out and provided some great advice to keep my gums and teeth in good shape.. Allison did my cleaning and kept it quick and painless. She did a wonderful job and helped smooth out the rough edges after the cleaning..First time in my life I've ever looked forward to heading back for my next visit. Highly recommend Packard Dental. I shall return!! read more

I have been meaning to write a review for this dental office for the past 3 months but haven't gotten around to it because I needed to make a phone call to them first to settle a bill. In which I made that call yesterday and am one satisfied customer! I was in need of a new dentist. I had been going to a dentist in Los Alamitos for a while now, but needed a dentist that was closer to me now that I live in Carlsbad. I was still commuting from Carlsbad to Los Alamitos for dental cleanings. So I started my search and came across Packard Dental. Which I found on Yelp. I knew they were out of network with my insurance, but I figured I might as well try it, and if my insurance doesn't cover certain things I am willing to pay out of pocket. My 1st visit was 3 months ago for a cleaning. They were nice and friendly! Loved the service I was provided. After the cleaning I waited for my bill. I got one from my insurance stating they covered everything but an xray or something. I hadn't gotten around to calling Packard till yesterday and when I spoke to the front desk lady they waived the fee because they needed it the xrays either way to keep on file. Thank you! Next cleaning is in October, looking forward to my next visit! read more

As always Dr. Matt Packard and the rest of the team at Packard Dental set the standard of care when going to the dentist. The new location is beautiful and very easy to find right across from the Carlsbad library. While I loved the classic charm of their previous location, the view of the coast from the dental chair makes getting a root canal that much easier. Even after moving a good distant from their office I make the drive because they are THAT good. I am an autistic adult with a GIANT fear or dentists. In my 35 years of living this is by far the most kind and understanding group of folks I've ever had the pleasure of going to. If you have a child who's fearful of dentist, special needs, etc. this should be your first choice, especially in regards to Dr. Matt specifically. Hands down the best dentist in San Diego County. Plus the prices here are very reasonable considered they are in the heart of Carlsbad. If you need a dentist go see Packard Dental, you won't regret it. read more

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Wonderful service and great atmosphere. Thank you to the staff for making our day! My daughter is excited for having her teeth fixed. Thank u again for this lasting gift! Yesterday I was given an amazing teeth cleaning; wonderful results better than I have ever had; the best part is that I felt no discomfort; great staff again! read more

Great staff, and care. I have been going here for about 2 years, after some bad experiences at other dentist offices. They were caring, friendly, and very easy to schedule with. I am sad that they took away their late hours they held each week. Those hours were ideal for after work. Also, when i was preparing for my wedding, they were super helpful with the teeth whitening, and treat you more like a friend than a patient. Also, that mojito tooth polish is soooooooo good!!! read more

I have been coming to Mark Packard for more than 10 years. I keep coming back because of the people - Dr Mark and Tiffany are always very pleasant and they took the time to explain options when I had to have some major work done. Actually that was before Tiffany but still. More recently I had a crown break and Dr Mark replaced it at no charge. His office staff are also very good about handling the insurance stuff so it is not a headache - not true at some other medical practices. read more

Terrible dentists. The bridge they put in is a constant embarrassment.

Well, They got bonus points for seeing me, a new patient, same day to re-seat a crown that fell off. On the other hand, since I had the crown, this was a pretty simple, quick procedure. I liked that they called my insurance and, before I left, told me how much insurance was going to cover (100%), and how much I'd be billed (zero). I really don't like that they sent me a bill anyway. Apparently they send the patient a bill before they even try to charge insurance, then will adjust/retract the bill as needed at a later time. This is a really weird policy, especially since there's a very generic, unclear statement, 'Insurance Estimates and "Please Pay" amounts based on insurance estimates are provided as a courtesy. In the event that your insurance carrier pays less than the estimated amount, you are responsible for the unpaid balance.' This statement, combined with the details and layout of the bill makes me really believe they've already attempted to bill insurance and were rejected, however after calling them they actually told me they were still pending with insurance and to disregard the bill. This is standard practice. I'm sorry, but sending me a bill I'm not supposed to pay is so stupid, I'm not coming back. You only get to be that stupid to me once. Also, their new patient questionnaire made me feel like they were passing judgement on me for being realistic. They asked me if I expected to keep all my teeth forever. I'm sorry, but I plan to live to 90, and at 40, I've got half a dozen fillings and 2 crowns already. it's not realistic that my teeth will last another half-century. I'd love if they do, and will work hard to make them last as long as possible but it's not realistic, and the wording of that question makes me uncomfortable. read more

Thank you Kendra for providing continued excellent dental services. You are kind and very supportive.

First off I'm 40 and I hadn't been to the dentist in over 10 years and I was nervous because I was going to have 2 cavities put in and a tooth removal. Let's start with the welcoming ladies of the front office. Thanks for the easy check in. Then there was mellissa (blonde) who did an awesome job putting my plan together. Thanks mellissa. And last but not least my dentist Matt and his assistant Nancy. You guys did an amazing procedure in under 45 minutes. I couldn't be more happy and pain free. Very friendly and I will be coming back in January for more treatment. Thank you Packard dental read more

Here's the bottom line: Dr. Jared is super friendly and kind, and he is honest. I would be okay getting my cavities filled at this office, but I would definitely not get more complicated procedures such as root canals done at this office, unless they change their practices to get their crowns made from a different, more competent provider and/or take x-rays after procedures to confirm that the work was done properly. ----------- When I moved and had to go to a new dentist, upon examining my x-rays, my new dentist told me that my root canal crown needed to be redone because it posed a great risk for future problems. Basically, the crown was a poor fit. He suggested I reach out to my previous dentist to see if he could help - otherwise, I should get the crown done again entirely, most likely with insurance not covering it since it was only a few months old. After some calling back and forth, I was able to go in and get the crown checked by Dr. Jared. After taking another x-ray, Dr. Jared was humble and kind enough to admit that he had made a mistake and was willing to redo the crown for me at no extra charge. The office doesn't take x-rays after your crown (only before), and the crown had apparently looked fine without it. The next time I went to the office to get my crown redone, there was an older couple in the waiting room who apparently was also there because the husband's crown didn't fit and had to be redone (I overheard because they were talking to the receptionist across the waiting room) - it was with another dentist (Dr. Mark, I think). In the end, my new crown, while a definite improvement from before, still wasn't a perfect fit even after several attempts by Dr. Jared to adjust/sand it down. While I'm very grateful for Dr. Jared's honesty and willingness to help, the whole thing was a definite inconvenience as I had to make extra office visits, drive long commutes, and have added stress in general. Based on my experience and the fact that there was another couple who was there due to a poorly fitted crown, it seems the office may want to contract with a different lab to make their crowns. I am unable to recommend this office to my friends and family. ---------- Old review (I ended up getting a new crown on the same tooth a total of three times): I've gone to Dr. Jared several times in the past year and he was welcoming and kind to me at every visit. When I recently got a crown placed on my molar, it chipped off after just two months (I tend to grit my teeth). Dr. Jared was gracious enough to replace it with a new crown made of stronger material at no charge which I really appreciated. read more

I found Packard Dental via a recommendation and I had the best visit to their office today! The staff is extremely friendly and efficient, no waiting around to be seen and they were funny and personable as well. The doctor was great, excellent bedside manner, knowledgeable, and kind. No one tried to sell me any extra services and I felt very well taken care of by the whole staff. I would highly recommend them! read more

I needed to get a tooth checked out and stopped in after reading the reviews. I didn't have insurance, but they offer their own in house version which was a nice feature and it includes 2 cleanings+checkups per year too. Everyone I've dealt with have been really nice here, and I like that they walked me through each step they were taking when working on my teeth. This place is pretty high tech also. You get your own TV to watch while you're getting work done, and all the x-ray stuff is done digitally. I had to get some crowns put on, and they were made right there in the little machine near the front desk. It was pretty neat to see the crown get made on the computer before it got sent to the shaping thing. They also send you directions on caring for the new crown after you leave which is pretty handy if you didn't catch it the first time. Overall this place has been pretty nice and I recommend it to anyone. If you're someone that doesn't like going to the dentist, you might change your mind after having your first checkup! read more

My first time at Packard Dental and definitely feel like I've been treated like a rock star! Usually, I'm very apprehensive of coming to the dentist, but these folks have treated me right from square one. Plus, everything is modern and doesn't feel like I'm still getting dental care in the 70s. I highly recommend this place and will plan on coming here twice a year...unlike my past. read more

I love going in to get my teeth cleaned! Allison is the best, most gentle dental hygienist I've ever had! She's very friendly and I leave with a very healthy, clean smile. Thank you!! read more

Making an appointment was easy with the friendly staff. I was able to be seen the next day. They have an online new patient form, which is great compared to having to show up early to fill out paperwork. The office is clean, modern, and welcoming. The staff is friendly and efficient. Dr. Jared was professional and had great chairside manner. I'm glad I found a dentist office that I'll enjoy visiting. read more

Thank you to everyone at Packard Dental ! I am embarking on some repairs and preventative care and I am beyond impressed with the level of service and care. The attention to detail,modern diagnostic equipment and exceptional people will keep me and my family at Packard Dental! I look forward to reaching my goal with the help of Jared,Matt,Carla,Chelsie,NIcole and the rest of the team. Thank you so much for the game plan Jared! read more

Dr. Matt (and Dr. Jared) are amazing, and so are their staff! We've been going to them for years, and my husband and I love that you see the same dental hygienist every time you go in. Even by just going in every six months, Tiffany (my dental hygienist) remembers me and we catch up on each other's lives. My little boys (6 and 3) love Dr. Matt, too. When my 6 year old (who has Asperger's) had to get his two front teeth pulled, Dr. Matt was gentle and kept him calm throughout the whole process - that's not always an easy feat. :) Packard Dental is amazing! read more

Excellent quality care here. I previously was told I had four cavities at a different dentist, and came here for a second opinion. Dr. Matt looked at my x-rays and teeth and found only one of my old fillings that needed to be redone. Since the filling was about 20 years old, this was understandable, and the rest of my teeth looked fine! All of the assistants and my hygienist, Kendra, were very friendly and welcoming. The rooms have windows with a great view and a big screen TV to entertain you while getting your teeth cleaned. I highly recommend this group! read more

Packard Dental has an awesome and friendliest staff I have ever had the pleasure to meet. They make you feel like family here, and they work hard to make sure you get the best care possible. Their facilities and equipment seem very high-tech and up-to-date. The completed my final phase of my Invisaling treatment everything came out perfect !! These guys know what they're doing! Packard Dental Rocks !! read more

Love Packard Dental! All of the staff is super friendly. They are gentle but very thorough. Jared Packard is great, Kendra (hygienist) is the sweetest ever and I also really like Hayley (hygienist). Billing department is super nice too. Highly recommend!! read more

New patient and had an awesome experience this morning. Staff was great at every interaction point. Best and most inclusive in facilities in terms of tech and on-site capabilities I have ever experienced. So happy we are moving here and have a great dental practice. read more

From the moment you walk into Packard Dental every patient is cared for by genuine personnel who are well educated in all fields of dentistry. During my last appointment I was beginning my first session of Invisalign. The doctors and assistants knew I was pregnant and took all the time/ precautions to inform me about the process. Even though it was the first appointment of the day each employee was chipper and made you feel comfortable. This experience has held true during every appointment I have had within the last three years. I would highly recommend this family oriented practice. read more

Great dentist. No pressure. Great work. Knows his stuff. Friendly staff and dentists.

I couldn't be happier with my experience here today! The staff were all incredibly friendly, the office was clean and organized, and my dentist Dr. Matt Packard was truly amazing! I have a phobia of needles and always dread the dentist, but honestly this was the most comfortable and painless experience I have had in my 30+ years! I had a pretty severe cavity under a cracked molar and Dr. Packard had it all fixed in no time! It was painless and I was back at work after my appointment! I truly recommend this dentist office for anyone looking for a great dentist who makes you feel at ease and provided a service that is virtually pain free! Thank you again Dr. Packard! read more

Love this place! Dr. Matt is the nicest dentist I've ever met in my life! So kind, patient, encouraging and supportive! Thank you for another great experience!!! read more