The room is definitely overpriced for being so old. Everything about the room was old! Lets start with making reservations to the room: * They asked how many people were traveling with us, I said two. Then they said reason for them asking is because they want to know if i wanted a two queen bed in the room, or one kind size. I said "one KING!" guess what... we got a two queen bed room. I was super annoyed! * Furniture: old and squeaked, TV was limited on channels,and some of them had static. At least we had a remote control. * The lamp or somewhere around the lamp area, there was this sound that scared the heck out of me. Occasionally you would hear it. I couldn't tell what it was. For slight moment there, I thought the room was haunted. * The drawers wouldn't shut all the way. I struggled opening it, but then unable to close it. * The refrigerator was making super loud sound, we shut it down before going to bed. * The toilet seat was very low, and if you didn't flush correctly, the handle would get stuck and the water would run. Is there a correct way to flush? * and finally, lets not forget the bed. sooo uncomfortable! I woke up 5 times in the middle of the night. I even had a nightmare! I lost all my teeth. They broke and I was looking for them and collecting it. putting it together like a puzzle. But, that's not the resorts fault! however, uncomfortable bed, IS! anyway... over all it was ok. Maybe less then ok. But, the location, right by the mountain, the golf, the view, not to bad. However, I will not return. read more

If you crave food that explodes with flavor, look no further than Aqua Terra. Food is inventive and fresh from the field. Calamari was prepared as an Asian fusion dish with tantalizing raw veges in a spicy sauce. Yum. Sandwiches had a brioche bun light as a feather. Cole Slaw? An original work of art. My only complaint is that my salmon tacos, which were delicious, were served with flour tortilla chips. Now I had specifically ordered my entree because it was gluten free. What a disappointment that I couldn't enjoy the chips. So I hope the chef keeps us gluten-free diners in mind when he creates the menu. read more

We came here for a wedding, it's a beautiful place and employees are very friendly BUT our room looked old. I give 5 stars for the outside and the employees but 1 star for the room (average 3 stars). The carpet and bathtub looked beat up, the beds were EXTREMELY soft, the TV was the old big box kind, paint peeling off the closet doors. For the money we pay, it should be more modern and better kept. read more

This place is awesome! It's private and relaxing. The resort is spectacular and the rooms are spacious. We loved having dinner on the resort and then enjoying wine on our balcony. Everything was clean and the service was great. read more

The hotel itself is awesome... I am currently staying here and will come back again and again, service at restaurant was amazing. But sadly the service on the golf course was an extreme bust... the cart girl today at 100 today was the worst service I have ever experienced on any other golf course... she blew by the carts on course like we weren't here, kept driving while people were hitting... I guess a smile is not mandatory but if customer service is your job you should probably try and muster something up, no she didn't. I hate how you have one of the most amazing experiences of your life and one person can make you not want to come back. read more

Overall I would give this place 3 stars (2 stars if I had to pay the full price for the night). However, considering it was half off I would say this place is just okay. On the plus side, our standard room was fairly spacious, clean, and had high ceilings. I even asked the guy at the front desk if we could switch our rooms to be closer to the pool and he was very accommodating. There is also wifi available gratis. I took stars off because the look of the place was nothing to write home about. I think some renovations wouldn't hurt to give it a more modern look. The gym was lacking for me, for some reason I really hated the air pressure resistant machines they have.. drove me nuts to use them! Maybe if I was more into golf I would have enjoyed this place more. Good for golf enthusiasts and to get out of town for a night but not much else. read more

If you are in the market for a good burger, this is the place. Expect to pay more than at a fast food place, but remember, you get what you pay for. :) read more

i had an amazing wedding here and it was beautiful. EVERYTHING was taken care of and the food was amazing. I was on a budget and i got a whole lot of bang for my buck! read more

We stayed one night at this hotel and i was not impressed. There were load noises waking me up at night. I was able to hear the when the people next door were flushing toilet at night. Too many loud noises that kept me awake at night. read more

So excited to have my wedding here in Jan. 2016, the staff has been so great to work with. I wasn't even considering this venue but because Luciana and her coordinators were so warm and inviting I couldn't imagine having my wedding it anywhere else! The planning process has been such a breeze, food is amazing and the venue/atmosphere speaks for itself! gorgeous! read more

Stayed only one night for a wedding nearby, but not at the resort. The hotel room was nice with a large ceiling. The wife and I tried to go to the "fitness center" and it was trash. All the equipment is ridiculously old and worn, along with the fitness center inside a double-wide trailer at the end of the driving range..? You actually drive on a maintenance road to get there and even then it is difficult to narrow down with trailer it is. The gym was really bad, from outdated equipment and materials, to a broken down and disheveled desk area, and there is NO restroom. Good luck! My wife and I are very active and had we needed to stay another night in the area, it would be somewhere else. *Also, we requested a late checkout and at 11am our room keys stopped working (late checkout for 12:00pm). We had just came back from the pool. Luckily, I remembered I left the patio door unlocked and we were able to get in that way. The maids said that they did not have access to the room... read more

Why would you pile so much whip cream on my desert it was stacked a mile high Amber! She thought it was a great thing that she put the extra whip. It defiantly took away from the desert which was tasty and the terrible server, Amber, was flirting with my husband. incredible food and great views. Try the halibut and the calamari!!!! Awesome food, service not so great. read more

I got married here over the summer and although the wedding was absolutely beautiful the service was humiliating. I am a wedding planner so I know good service and I cannot stress enough how terrible it was. I'll list everything below... CONS: -They forgot about the bride and groom. I literally had to ask for our food and when they asked us what wine we wanted we said white and the server just put the bottle on pur table and walked away. -We paid their $15 corkage fee in advance and they failed to serve all the wine, forcing our guests to buy wine at their bar. -The chairs were extremly wobbly; One guest fell of her chair and another cut her finger and was bleeding all over. When she asked the manager for assistance the managers response was; "what do you want me to do?" -My cousin was drinking a red wine that was still in the glass and a server came buy and refilled it with a white wine and said "oops" and walked away. -Full drinks were being bussed from tables. -There was no staff in sight, they were worthless (TRUST ME, I DO THIS FOR A LIVING) -I had placecards with everyones food choice on it, yet about 30 people were served something they didn't ask for. When one of my guest walked to the "tent kitchen" to ask for her salmon the server said there was none left, AS HE WAS EATING A SALMON plate. The list goes on... It's very unfortunate because I did everything in my power to make sure this big day would be memorable and what I've always dreamt it to be. I've planned hundreds of events and never imagined mine to be the most dissapointing. My wedding was 3 months ago today and when I reflect all I think about are the negatives. Don't get me wrong, the place is beautifyl and my wedding was stunning, however, the poor service and management during my wedding has over shadowed. I wish I could recommend Pala Mesa, but I can't... It doesn't matter what special package they have going on or how beautiful it is, because ultimately it won't be worth it in the end if it's ruined by the poor service and unprofessionalism. read more

My husband and I had our wedding here on 4/10/15 and can't say enough about how beautiful and astonishing the ceremony and reception sites are and how much we loved our wedding here! We fell in love with the green, lush landscape and many waterfalls when we first saw the venue. From start to finish, the planning process was easy. I felt that my answers were always answered promptly and in full. The reception site has so many great views and backdrops and gives the bride so many options for setting up. We chose Pala Mesa because of how beautiful the grounds are and the ceremony site and reception site are next to each other. There is also a hotel on the property so that family and friends could stay the night and we would not have to worry about drinking and driving. Yes, the hotel part is a little outdated, but I know they are updating everything. Never really bugged me since we weren't there to relax in our hotel rooms and stare at the walls. The bride and groom suite was perfect and I loved it! The bridal suite was great too and I never had any negative thoughts on any of the rooms. I thought they were fine and I was lucky enough to stay in three different rooms over the course of three days. I didn't notice anything crazy/disappointing. Honestly, no one even cared much about the rooms anyways because of the venue and how much fun they were having. My husband and I have eaten at Aquaterra restaurant a few times now and love it. We love their food, beer selection and outdoor seating. We will definitely visit there every few months to have dinner and reminisce. Most of our guests came the day before the wedding, golfed and ate at the restaurant on site. Everyone loved the golf course and the food. Worked out well for the groomsmen and fathers, giving them all something to do the day before and day of. The food on the night of our wedding was OUTSTANDING. Even my mom, who is a caterer, commented on how well it all was prepared and how fresh it was. The bar areas were efficient, well staffed and flowed well. It was pretty amazing how the food and drink portion were so well managed. The wedding staff were great and took care of so much stuff for us. Emails were responded to quickly and the day before and the day of the wedding were so easy in regards to making sure all the loose ends were dealt with. Our wedding had so many little additions and Brianna handled them all so well. She was very professional and never seemed annoyed or irritated by my seemingly ridiculous questions or requests. I would have my wedding here again in a heartbeat. All of the pros outweighed any cons and it was worth every penny. We would have had so much more added costs if we had our wedding at a place without a hotel and Pala Mesa Resort had all of the key ingredients we were looking for. read more

Just got back from a long weekend there.... Golf course...just OK. Within a 15 minute drive are: Cross Creek (great), Golf Club of California (really great), Redhawk (Great), and Golf Club at Rancho California (a classic Robert Trent Jones SENIOR layout - one of the best courses you'll ever play). So why play there? Answer: They run unlimited golf packages, which is a good deal if you like to play. What no one tells you is that it causes the course to be very busy with beginners and it usually plays slow. Also - you need to book tee times way in advance because all the beginners do. The course layout is good (not great), but a little brown like everything else right now. The 2 nines are very different and you can hear the freeway. The rooms...need serious updating - supposed to happen soon The Food...actually very good...I was impressed. A very nice restaurant (Aquaterra) The staff...rude and unhelpful except for the restaurant. Beds...uncomfortable to say the least. Their so-called WiFi (free) is a bad joke. It's almost as slow as dial-up except in the lobby, which is still not good but better than our room. Then there were a couple of really cheesy little things, such as having to double-check the bill at the restaurant (extra charges two times)...and then there was the golf shop...we got there on a Thursday, I wanted to play twilight ($29 on their website). On Golfnow, that rate is $25 and they won't give you that rate...most courses will match. Then, they told me they were charging me $29, but upon checkout I found that rate was $39 because my wife rode along in the cart. No one ever said ANYTHING about that. A ride-along fee is not uncommon, but just charging you without telling you about it is very wrong. Plus...the bands play loud and aren't good...just barely passable. If you want to have a conversation, you can't sit outside. I have been there many times over the years. We have friends in the area and most times stay there when we go see them. We've also stayed at Temecula Creek Inn, which is a better place if you can get a deal, otherwise don't bother with that place either...it's overpriced. When I go there now, I usually play golf elsewhere. When I first started going there 20 years ago, it was very nice...but it's gone downhill in recent years. I may try them again after the renovation. There was a wedding going on with a DJ that kept us awake, but the people at the wedding looked like they were enjoying themselves... read more

Just stayed here with my husband and dog. We really enjoyed our stay! We were in a king suite which had a pretty large bathroom, comfy king bed, and a mountain view. It is a nice quiet area. Only a one time $20 pet fee, which was amazing! There is a lot of nice gardens and paths to walk/run on. We ate dinner and breakfast there and loved it both times! The service was great and the bar tender was friendly and made good drinks. The pool and hot tub area was very nice and some families were hanging out there. The decor was outdated, but that is my only complaint. read more

My boyfriend and I stayed at Pala Mesa Resort for a wedding on November 14th, 2016. We stayed Friday-Sunday. I was a bridesmaid and my boyfriend was not in the wedding. Pros: - gorgeous venue for a wedding - had a Bridal suite, which was cute - Golf to keep the men busy - room was across the way from venue Cons: - bride and groom blocked 100+ rooms, yet some people were clear across the resort and had to take a golf cart to get to the venue (not convenient for wedding party members). No one was close to each other. - Room was bad. Bed was too firm and pillow were awful (thankfully, I brought my own), TV was an old-school box with terrible channels, heater were broken, so it was either 78 degrees with it on or 60 degrees with it off, walls are paper thin so you hear everything. - bridal suite was very small for 8 bridesmaids, a bride, and 2 hair/makeup artists, plus whatever moms and friends stopped by. - overpriced for what we dealt with The main reason I am writing is due to my issue with the lost and found. I left my pillow and a pair of boots in the room, so I called Sunday, 11/15. Housekeeping said they had them and would send them down to the front desk. I spoke to the front desk and they said they would charge me $17.00 to ship, which would be less than the cost of gas to drive there, so I gave them all my info. Two weeks later, I had not received my items and had not been charged. I called again and the hotel manager said he had to tracking information and did not have the items. Turns out housekeeping never sent the items to the front desk. The hotel manager said he would send them the day I spoke to him (11/27). I asked that he call me back to confirm he did this. No call back. I assume I will receive the items, since my credit card was charged today (11/30). I am disappointed that a "resort" that was so expensive and "exquisite" was not on top of their game a little more. I would expect an email with the tracking information or at least a call back and certainly a timely delivery. I realize it was my mistake to leave the items behind, but I believe people should stick to their word. Hope this helps! Sorry I don't have much info on the golf course, but I wasn't too impressed with it and I hardly golf. When I asked my boyfriend what his thoughts were about the stay he said "don't get me started"... read more

We had the privilege of hosting a corporate event for 78+ guests at Pala Mesa Resort and I can't say enough about the experience the team provided for our organization and our guests. The atmosphere was inviting, the service was top notch, the food was delicious and served on time! We had a few special requests and they happily accommodated our requests, striving to exceed our expectations. They served a hot lunch, beverage services and dessert prior to our presentation for the invitation only event. There were no technical difficulties, which we have experienced at other venues, and the room had adequate lighting to allow comfortable viewing of the material and made it easy for guests to take notes. I can assure you, we will be having future events at Pala Mesa, Kevin and his team were outstanding! read more

This resort is an amazing venue for events! We hosted a fundraiser recently under the care of Beth, Rogelio and Jorge. The staff was on top of everything. Each request was immediately accommodated. Our guests were very pleased with the event, the food, the space and the service. Thank you Pala Mesa for making our event a success! read more

Stayed here 20 years ago. Other than the TVs and electric I don''t think it has changed since 1992. That is good and bad. Good location. Restaurant for dinner was very good. Service great. Had the halibut. Great. Rooms quiet. Golf course OK. However, the rooms need to be refurbished. One light didn't work. Toilet ran all night. Minor stuff but it needs to be upgraded. Nice staff. However, they need to put a little money back into it if they have it. read more

The Onion Soup was very delicious but the restaurant kind of smelled like fish and toilet. The servers are very attentive and friendly!!

The bacon double was great, the cajun fries were great. The only issue I have was the wait at this particular location. I was the only person in line ordered a burger and it took fifteen minutes to get my food. No exaggeration" receipt states 3:44" received my food at 4. read more

My husband and I went to this resturant when staying at the golf resort as part of a play and stay package. The staff was friendly and brought our drinks and appetizers right away. My husband ordered the tuscan chicken and I ordered the steak. After our food arived, my husband noticed that he had the wrong dish. At the same time, the couple at the table next to us started complaining about their chicken dish, so we asked them if it was possible if our orders were mixed up. They had the correct dish, and my husband was served the same thing. The menu states it is a half chicken. The gentleman next to us laughed and said maybe it was half of a cornish hen because the portion size was a joke. Our waitress finally came back to our section, and stoped at the table next to us, giving them an opportunity to complain about the portion size. Afer they were done, they then told her that we had received the wrong dish. She was nervous and apologized to us, then walked away. My husband started to eat the dish as I was almost dine with mine. The resturant manager comes over and verified that we were served the incorrect dish, and said she hoped that he could enjoy it anyway, and walked away. She returned later to the table next to us full of apologies about the portion size of the chicken, and asked what she could to to fix the situation. They asked for a free dessert, which she agreed to, and then walked away. Not another word was said to us for the remainder of our meal. The waitress drops off the check and apologizes to us, again, but it didn't reflect in our check in any way. The manager comes over again to apologize to the table next to us and assures them that she has spoken to the chef about the portion sizes (which we complained about, as well as getting the wrong order), and again, walks away. Mixing up the orders wasn't as irritating to us as the lack of concern to correcting the issue at our table. I was never offered another glass of wine either. It felt like we were brushed off. We plan on returning to the resort in the future, but will find elsewhere to spend our money on dinner. read more

Resort is nice and peaceful...wonderful golf course and the tennis is out of this world...One of the best tennis pro/instructors I have ever met... read more

So our group came here for our annual golf tournament with he hopes that this may be our permanent location to host us every year. We read the reviews of the hotel prior to our tournament date and realized "there is a lot of angry guests that have come out of this resort" so with the many complaints about beg bugs and incompetent hotel staff along with subpar lodgings on yelp we thought to ourselves "this place is perfect for our tournament !!!" Our group doesn't whine about lame things, we just need a place to stay and play. So upon arrival we were given the royal treatment ! The hotel the staff and the pro shop staff went above and beyond to accommodate our group of 18 guy's. We have nothing but good things to say about Pala Mesa resort ! They took care of us in every way possible and our intent is to return next year for another round of stay and play ! Our advice is this, be open minded and don't focus on the negative and yelp about how he towels weren't folded correctly. read more

I joined Aguaterra club,And booked 3 rooms~ask if I would get my discount/Arriana said yes.Sent me the confirmation via email~I confirmed with Reservations that Pala before had a bad rep.and I was having guests come from out of town and didnt want any hic cups:Omg our guests got there,and they raised the price $50.00 more and would not let them check in /even though we had a contract. SO my guest called me and I called back and spoke to Christiana and then she said I should of been told that I had to be there to check them in.I asked to speak to the manager John (he is the restaurant manager?) He said I needed to drive there and sign them in if I wanted the discount.I explained that was not my problem if I was given the wrong information .I had 3 contracts that said the price for each party checking in.That customer service would make a exception you would think? NO JOHN spoke condescending to me ,I reminded him I was the consumer and I would take this up with Yelp and his General Manager .He said dont threaten me.Since when is that a threat? Our guests were in the lobby and waiting to change /I asked if I could have someone drive my licence and credit card there to check them in. That was the only way they could keep the reservation.Good grief,this was just to check in for 1 night 3 rooms.I would only hate to think if a wedding ,or something very special dinner were planned. I never got a call to apologize for the inconveniences we all went through. OBVIOUSLY THEY DONT NEED THE BUSSINESS. read more

Started golfing again after five years off and trying to work on my swing.This last Thursday I Bought a large bucket of range balls which wasn't quite a large bucket, probably 10-15 golf balls short. About three or four swings into my bucket I noticed maintenance workers starting to mow lawns around me,in front of me, and also at flag targets at times.These workers were unprotected and If I was hit one with a golf ball injury may have occurred, it all came to an end when the lead maintenance worker told me in a very disrespectful voice "you need to go the range is closed." I told him " that's fine you need to refund me my $10 that I paid for the bucket of balls Pala Mesa sold me" and he said " you're lucky if I give you two dollars back". Remember this is a maintenance worker talking to a paying customer. So I make it to the "Pro Shop" and the apprentice PGA in training working behind the counter uttered the same words as the maintenance worker "I'll give you 2 dollars back". Having worked in the golf industry at a private club before I know there's communication between pro shop and maintenance via 2 way radio. Only after raising a stink I got a refund. This is the most unprofessional and unorganized experience I have ever had at a golf course in my life. A total clown show by Pala Mesa Staff. read more

I love Pala Mesa! I have never actually spent the night here, but I have worked and attended events on many occasions. I have worked closely with the wedding staff and they are very professional and friendly. I refer clients to them all the time! read more

My daughter HS her wedding at Pala Mesa last night. Cara the wedding planner was amazing and made everything so perfect for my daughter. Luciana who worked with us to book the wedding was so amazing to help us find the most cost effective way for us to celebrate my daughter's special day. The venue was spectacular and the reception was so perfect. I would highly recommend Pala Mesa for a wedding. read more

We stayed at the resort for Friday Night. We checked in late after 10 PM. The staff were friendly and took care of all our needs. Our room for the night was clean and well stocked. My only complaint is the mattress was firm. When we attended the Luncheon in the restaurant, there was plenty of room for everyone to walk around. There was a coffee tea lemonade table, which was very nice. The food was delicious from the Salmon plate to the stuffed spaghetti (veggie). We went away full. The overal stay was wonderful. read more

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While attending a conference at the Pala Casino and Resort, I stayed an extra day to play a round of golf. The concierge recommended Pala Mesa about 6 miles from the casino as a site. For $39.00 (round and cart) we played 18 holes at twilight beginning at 1:30 pm with time to finish. The course is well designed - the starting nine were the back nine when I played several years ago. The course is accented with magnificent oaks, sycamores, and elms manicured greens with spectacular mountain views providing the backdrop. Holes are challenges at every turn. Slope 131, Par 72. Friendly professional staff and great bar in the resort. My recommendation: monitor the stay and play, bed and breakfast packages and online promotion. read more

Crashed here with some friends after a wedding so we could enjoy the open bar. You could not beat the cheap price...100. If I paid more the 50, since we split there would be one star up there! It was like upgraded Motel 6. The blankets were thin as hell and stiff...hopefully they were clean :/ My friend said they had sewn her comfortable together haha hmmmmm. brings me back to hotel parties back in HS. Though the rooms were average the grounds were very pretty. read more

My fiance and I have had the pleasure of working with Luciana and her team for planning our wedding in August next year. She has been wonderfully accommodating with our requests and gets back to us very quickly when we call or e-mail. Since finishing our contracts with the venue, she has showed zero signs of letting up with her attentiveness and attention to detail with our event. I will check back in after the wedding but up until this point I know that my fiance and I could not be happier with the work of this resort. Also, the food is fantastic. I recommend the lamb meatball sub. read more

I went with a group for Sunday brunch. They have ample seating inside and out. There was a large group in one of the reserved rooms from a wedding party. As a result some of the food items in the serve yourself buffet were empty. Once I mentioned it to our server, she graciously brought 3 servings of eggs Benedict to the table which I passed around. They have bottomless mimosas and she made sure mine was refilled regularly. Would highly recommend for $13.99 which included coffee and a omelet bar. Plenty of parking. Plus no rush to vacate as they kept the buffet open until about 2pm. read more

I recently stayed here for a couple of nights for a wedding (which was not held at the resort). The grounds are beautiful, the lobby and rooms are spacious, clean, and have everything needed, and the staff was very friendly. In the morning I would go for a run around the resort--very safe and beautiful. The bar/restaurant has some good food options and some good Happy Hours. The pool and hot tub were right outside my room and we very nice. Both were very clean and the pool is heated. My only disappointments were the following: -Check-in time is at 4:00....kinda late. I arrived at 2:30 after driving down from San Francisco so I really wanted to go to my room. The bar sufficed until my room was ready. -PARKING. It wasn't an issue on Thursday night, but when I returned from the wedding reception at 10:00 on Friday night, there were absolutely NO parking spaces available near any of the hotel rooms. I was wearing 4-inch heels, had to go back down the hill to the lobby, and park at the lobby parking lot. A shuttle/golf cart took me up to my room but you'd think that paying nearly $200/night would entitle you to a parking spot. They need to assign one parking pass to one vehicle per room. I doubt I'll be back in the area to try the place again, but the stay was nice enough. read more

I love this place -- my son was married here and we spent an entire weekend so I think we experienced all they have to offer. It is a big rustic -- but in a gorgeous spot. Above all, the staff treated us like royalty from start to finish and the wedding planning was a pleasure c I highly recommend the venue. read more

We have eaten in the bar a few times and had the pleasure of having Brandon as our waiter. He is always on point and super nice. We will definitely be back!! Thanks Brandon! read more

I am going to say it again. DON'T STAY HERE. It is an awful place. The first room they gave us my dad described it as if we were in "squatting in the area". They were paddles of water in the front door. We were greeted with the smell of mold when we opened the door. Our room was under two flight of stairs. I tried calling the front desk and the phone was not even working. It is very outdated and it smells like mold. The rooms are dark and they don't even have a light as you walk in. My son found a spider in the room. I don't even see the so called remodel that they are doing. The shower has crack tiles and the shower head has electrical type wrapped around it so it can stay up. The units number are also very hard to find. The signs are very small and hard to read. Also, why is the coffee maker (Keurig) in the bathroom and the coffee and the K-cups are sitting on the counter sink. It is very unsanitary. It is not worth the $182/night that I paid for. The 15 or more groups of us that stayed there were all disappointed with our rooms. They need to close one section at a time and do a complete remodel. read more

Food at the buffet was excellent today turkey, prime rib ,ham it was all great cant wait to go back

My niece had her wedding at Pala Mesa Resort this last weekend, and it was awesome! The resort put on an absolutely great event that went off with out a single hitch! The staff was attentive, pleasant and took care of all concerns quickly and efficiently. The food at the reception was delicious (i loved the sea bass) and the ceremony and reception sites were gorgous. My niece looked at quite a few venues before choosing Pala Mesa and it was absolutely the right and best choose. read more