Went to Hyundai, Charlie Cha was so nice and attendetive, showed me cars, he knows what he's doing…read moreand all the features, details and what comes with it. Charlie is the go to person. Thank you Charlie I had a great experience with you an thank you.

Went last Sunday, which is great cause I live in Bergan County. I had an Audi 2018 w 59k miles, so…read moreI needed to act fast to get a car. I liked the Tucson and the salesperson Erik and sales manager were nice. I left a 500 deposit and said I'd decide by weds, had to settle w the insurance company. I called weds to say I was not getting the car, because of the insurance company and I wanted my deposit back. Well yesterday, Erick was as on the phone and said he'd call back and I'd need to give him my cc # When I called today the sales manager was so pissed I wasn't buying the car, he said I need to drive up there, 30 minutes away, to get deposit back to break my chops. I was writing a great review , but didn't send it waiting for my deposit to be returned. Just a warning, stay away

Great experience buying my car at Kia of West Nyack after being scammed with junk fees in NJ. The…read moreprocess was smooth at Kia with no hidden fees and great price. I can't thank Oliver enough who even delivers the car right in my parking lot, because I wasn't able to get it the same day. Oliver is a great salesman.Tommy the manager was nice to talk to as well. Overall, great experience all my family will be getting their next car there.

Went to get my brake lights check , went with an appointment. Mike , attended , he makes you work…read morefor him . He does not carry out his work . No courtesy. Bunch of irresponsible front desk individuals. I try to tolerate them , but I can't anymore. I have been their service customer from 2023 , and I even bought my vehicle from them . Good luck , if it works for your'll

The service & care at Audi Nyack is outstanding!! Everyone is so professional, knowledgeable and…read morekind. Devon , Jeffrey and Cory all go out of their way to make sure your Audi is taken care of and you can feel confident your car is in the right hands . Thank you all again

Audi Nyack service team and technicians consistently deliver an outstanding customer service…read moreexperience. Cory and the lead technician who worked on my vehicle deserve special credit for their professionalism, attention to detail, and the way they represent the Audi brand. Great service, clear communication, and true respect for the customer and the vehicle. Highly recommend Audi Nyack service department.

Arrived at this dealership to pick up a car I had been discussing with Adel Brea, one of their…read moresales associates, via phone and email. She answered all of my questions, called me back when she said she would, and even sent me everything we discussed in writing along with an attached offer. Adel connected me with Nikki Barboni, who is one of their sales and leasing consultants. Nikki was a consummate professional, which allowed us to get through all the paperwork quickly. I've heard horror stories of people spending all day at the dealership but this was not the case. She really made my family and I feel at home. When it came time to pay for the vehicle and we couldn't make the payment the way we wanted to, she offered nothing but solutions, which I really appreciated. Lastly, the service I received from the business manager Luis Olivier was awesome as well. He was very precise and made sure all the I's were dotted and T's were crossed. He made sure we understood all the financing for the vehicle by going through the contract page-by-page. He never rushed us, and only asked for signatures once we were comfortable enough to do so. Because of these three individuals, I will be referring as many people as possible to this dealership. Thank you for doing right by us!

very hostile and dishonest service practice, sale and service are two different things. they can…read moresay all good things when you are buying from them. but when comes to service, that is another story. They denied everything they said to you unashamedly. Maximize their own selfish interest at full display either honest or dishonest. no credibility at all. I actually bought my car from them but service experience has been horrible. Such an astonishment and disappointment how I have been treated.

First time customer at J & L after being referred by a friend of mine. I went in for an oil…read moreservice and to have them repair one of the rear doors which could not be opened from the inside. I was expecting either a big bill or them not being able to fix it and that I would have to take it to the BMW dealer. They not only fixed it, but Kristen at the front desk diagnosed the problem in 10 seconds by asking me if the child locks were on or off. I did not even know the car had child locks. LOL. Problem solved. Thank you Kristen and the rest of the folks at J & L.

"I had a disappointing experience with J&L Auto and Tire Center. Communication was poor -- I was…read morenot notified when my vehicle was ready for pickup and had to follow up myself. Additionally, I felt there was an attempt to delay or avoid completing my inspection unless additional repairs or modifications were agreed to first. This gave the impression of upselling rather than focusing on a straightforward inspection process. Overall, I was not satisfied with the service or transparency."

New 4 runner was easy treated well by Jack G my salesman and mr Cruz in finance we where treated…read more well good experience

If you're planning on getting your car serviced here, turn around NOW. Cancel your appointment…read more AVOID at all costs. Read Yelp reviews. Read Reddit reviews. Do. Your. Research. Do not rely on google reviews. Have owned my 2019Toyota rav4 for 7 years with excellent maintenance, and currently under 65/70k miles. Every Toyota service center I've been to has been a consistent cost, with the exception of an extra charge when necessary. I nearly choked when I got a call saying my bill at this scam center was 300% more than I've ever paid. THREE HUNDRED % MORE. They are sneaky about it; they induce stress, doubt, and create scenarios that make you second guess if doing nothing impacts your safety. "Corroded" and "rusted" seemed to be trigger words they use over the phone to their customers. Adjectives used on my car that is serviced every 5k. Sure.. When I asked for further explanation of my statement (blonde service member), I was dismissed, she rushed off. She didn't come over to me to explain what was being done even though she knew I was staying, but rather chose to call me. A less confrontational way for her to manipulate and an easier way to get out of explaining this. Older male (ralph I think) also used these tactics ^. The 300% more service statement for both instances showed a measly time ACTUALLY spent hands on my car. I had called so many times asking to see how the services are coded and billed. There was also no labor rate noted anywhere on my statement. I cannot put more emphasis on the amount of deception occurring in this center, and the entire Lia auto group. Females be wary.

Of the car dealers I dealt with they seemed to be fairly honorable. I did not end up buying the car…read morefrom them but I was pleased with the service and flexibility. Thank you

I bought a "certified preowned" Grand Cherokee here and within a few months the heat / air…read moreconditioning broke down and remained pretty much dead thousands of dollars (and years) later.

We love Ariel! He is the epitome of a very calm, knowledgeable and efficient salesman…read more And erik too. Easy to negotiate. On point We came to Lia to look for our first Pick up truck and Ariel did not disappoint us. He was very patient explaining the different lease packages to us.He tried above and beyond to give us the best deal. Grateful to have known this exemplary salesmen, foreseeing a bright future for him in his chosen field.Kudos, Ariel!

I'll be honest I wasn't keen on driving up here for my complimentary oil change bc it's constantly…read morea struggle (first world problems) since it was advertised I would get it for two years for purchasing from them, but today's Service rep, Sergio, saw the root cause of the confusion and cleared my problem and gave me paperwork to prove my complimentary service package so that I no longer should be questioned about it. This puts me at ease because car dealerships always have a bad wrap for taking advantage of people (especially women) but, Sergio did what someone with great work ethic would do, not just give me my complimentary service after confirming my previous service was honored, he investigated the reason and took the proper steps so that it would no longer be a hassle. That gave me great relief. Thank you.