1. Palladium Autos

    1. Palladium Autos

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    Anaheim, CA

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    Palladium Autos

    3.4 (115 reviews)
    Closed 10:00 am - 8:00 pm

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    April 2, 2024. I had totally forgot to put this review in a few years back. Be careful !!!

    Don't ever buy a car here the whole process was such a pain and a drag. I've been meaning to make an update a few years back when I bought the vehicle and I purchased a cash. I came to this dealership 3 times !!!! I scheduled an appointment on a Sunday a few years ago and it was pouring rain. I live in Santa Clarita so it's a 1 hour 30 minute drive or two depending on traffic. Came to the dealership of course it was closed called the woman. I forgot her name since this was a few years ago. She said I'm so sorry we have to reschedule. Keep in mind my time, my gas, and miles on my car. All for nothing which is fine since I was very interested in the truck. Test drove the truck check the suspension. Everything was good since my father and I are Toyota fans we know a bit of the truck. Came back the second time trying to negotiate deal cash eventually came to a deal through the paperwork process, they tried to get us to buy this sketchy warranty, which kindly declined. During the process, I made a few request about getting some new or used tires since the ones they had were very bald. The battery was not in the best condition shape. Which they changed, but I had to hassle them for it. Alex is suppose owner gave me a discount and deducted 1000 from initial offer which was all right, but rather had those things done. Everything from the paperwork was done gave me the keys, ready to head out something and my gut made me want to check out the engine oil and of course to my luck there was no oil. I spoke to one of the guys about adding oil to the truck. They got extremely aggressive and try to send me to this spot, but I knew it was a bit of a set up. Of course, as well the truck did not have gas at all not even complementary half tank. Either way they have this where you can write a review and they give you a gas card. I barely made it home with that. Update two years later, we were in 2026 Transmission went out honestly I would think twice about hitting this dealer I'm a few years late on this updated review but better late than never.

    I had a great experience with Palladium Autos. Over the past 6 years, I've purchased both a Range Rover and a Maserati from them, working directly with Robin. He has been extremely patient, knowledgeable, and professional, especially when it comes to luxury vehicles. The pricing has always been fair, and the after-sales service is truly excellent. They stand behind their cars and make sure you're taken care of even after the purchase. I highly recommend Palladium Autos to anyone looking for well-maintained, high-quality vehicles and outstanding customer service.

    The problems the car had without even driving it that many miles
    Daniel G.

    Could definitely improve replying to customers when they have problems with the cars they sold to them I would never recommend anybody to get extended warranty because it does not cover nothing that would break down with the car within the first couple miles you drive it I have not drove my Honda pilot 2012 long enough for it to give us so many issues meaning the car already had problems when we bought it will never be returning to this place I would not recommend this place to you guys if you buy a car from here please take it to Honda Toyota or Ford get a good diagnostics

    Porsche Cayenne GTS

    Great and quick service! Very attentive, and made sure they gave me the best price. Will buy here again

    Shes a little excited

    Got a good deal on our 4runne. We almost gave up on finding one but glad we stopped in to see what they had. Process was quick and friendly. Thank again Eddie with the test drive and being very helpful. Thank again Robin for getting the deal done!

    Lamborghini Urus

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    4 days ago

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    10 days ago

    Mike was a wonderful help and got me a new car for the family, he was very helpful and highly recommend

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    3 months ago

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    Robin S.

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    4 months ago

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    Robin S.

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    1 month ago

    I got a great car from Palladium Autos. Was able to do everything over the phone. Thank you.

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    5 months ago

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    Robin S.

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    1 month ago

    Mike was great made the experience amazing! Kind and friendly staff ! Made the car buying process very easy!

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    7 months ago

    Fast process Mike was great! Nice cars on the lot with a lot to choose from. I would come back here if I was local and needed another car.

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    11 months ago

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    3 months ago

    Ali was a great salesman and helped me a lot during my time here at palladium auto 5 star service I would recommend to family and friends

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    11 months ago

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    Robin S.

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    8 months ago

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    9 months ago

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    8 months ago

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    7 months ago

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    7 months ago

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    8 months ago

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    5 months ago

    Please don't buy warranty from them, don't cover anything, and they don't let you cancel the warranty.

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    Robin S.

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    6 months ago

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    Robin S.

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    5 months ago

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    Robin S.

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    2 years ago

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    11 months ago

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    7 months ago

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    5 months ago

    Amazing experience! Manager Robin gave me an incredible deal on the car and secured the best rate. I would definitely recommend this place.

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    1 year ago

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    6 months ago

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    Robin S.

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    6 months ago

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    Robin S.

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    10 months ago

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    Robin S.

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    8 months ago

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    1 year ago

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    2 years ago

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    6 months ago

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    Robin S.

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    6 months ago

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    Robin S.

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    3 months ago

    good customer service looking to sale you a vehicle highly recommend checking out this lot !

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    2 years ago

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    Page 1 of 3

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    Review Highlights - Palladium Autos

    Mike answered all questions quickly and thoroughly, helped with paperwork and made sure we were taken care of.

    Mentioned in 30 reviews

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    I recently purchased a white 2022 Kia EV6 (82k miles) from Southern California Preowned, and it was…read morehands down the best experience I had during my entire car search. We actually picked the car up the same morning we got off our cruise ship. Since we had friends with us and a long drive back to Arizona ahead of us, I was worried about a long wait. However, the team made the pickup process incredibly fast and easy. The paperwork was handled efficiently, and the wait was very short. Highlights of the experience: The Car: It was exactly as advertised--clean and in great condition. They even made sure to include the Level 1 wall charging cord and the V2L adapter, which I really appreciated. The Team: Everyone was incredibly friendly. Kevin was great to work with over the phone leading up to the sale, and Ruben did an excellent job getting the car prepped and ready for the road. The Logistics: While they stayed firm on the price ($17,938.25), they were very helpful with the out-of-state logistics. They provided a one-day trip pass so I could drive back to AZ and handle the taxes and registration locally. I'm currently waiting on the title, which they've communicated should arrive by next Friday. If you're looking for a transparent, friendly, and efficient car-buying process, I highly recommend these guys!

    The whole process was simple and easy with the right information they help you and recommend the…read moreright process. Very patient and helpful

    Premium Finance

    Premium Finance

    3.0
    (245 reviews)

    They worked hard and got me easy financing.. The…read moresalesperson Nancy is am absolute doll..friendly, professional, knowledgeable, Intelligent and cares.. This is not a bad place to purchase a used truck ,but be prepared for the usual used car lot B.S... Understand you will be spending another $1000 getting the vehicle that you buy here road ready.. The Jeep they sold me was 100% out of fuel..I texted them a few hours before my arrival to buy it anf ask them to put fuel in it.. I asked Nancy again when I got there..I asked the manager..he finally mumbled and pointed in a random direction and said something about the mechanic isn't here today.. He was there three days earlier when I test drove it and pointed out it had no fuel.. And really .we are not in Oregon..anyone in California should be smart enough to pump fuel. Also...I got 5 miles away and the change oil soon light came on.. When changing the oil we found that the air filter was plugged dang near solid.. They installed the cheapest new tires money could buy..that's fine but they didn't get them balanced ..so..they saved like $20.. Tomorrow I have an appointment to get the front end aligned as it does pull slightly right..get the tires balanced..$200 ..I got the engine oil..auto transmission fluid changed and the air filter that was $350. I don't expect them to eat the cost for all that on cars..but a reputable dealer would just do all that before putting a vehicle on the lot...and just ad the cost to the price... I paid $23,000 for a 10 year old vehicle with 79,000 miles and had to spend close to $1000 to make it road worthy... If they had a truck that I was in the market for I might buy there again..because let's face it...all used car dealers are like this..just have $1000 minimum ready to dump in it just to make it road ready.

    Caveat Emptor -- Buyer Beware…read more I recently attempted to purchase a Ford Transit 350HD from this dealership as an out-of-state buyer. Unfortunately the experience turned into one of the most disorganized and frustrating vehicle purchase attempts I have encountered. This dealership advertises itself as a "family-owned business," which suggests a certain level of accountability and professionalism. That was not reflected in my experience. After identifying a specific Transit van listed online, I contacted the dealership and confirmed the advertised price. I spent several days working through the purchase process, provided documentation, and secured financing approval through my lender (Westlake Financial). At that point the deal should have been straightforward. Instead, the transaction steadily deteriorated. Three nearly identical Transit vans were involved and the dealership repeatedly confused VIN numbers during the process. Pricing changed multiple times after the initial quote. I was eventually told that the price I had been given was incorrect and that the vehicle should have been listed higher than advertised. In an effort to move the deal forward in good faith, I even agreed to the revised higher price. However, the problems continued. A shipping credit that had been advertised was removed, and the dealership then insisted that I would need to pay California sales tax on an out-of-state purchase despite clear documentation indicating otherwise. What was most concerning was the lack of management involvement. The salesperson, Anna, was polite and personable throughout the process and appeared to genuinely try to help. However, it was obvious she had been left to manage a complicated transaction without adequate training or support. When the situation began to unravel, a sales manager should have stepped in to correct the problems and provide direction. Instead, the responsibility for the entire situation appeared to be left on a relatively new salesperson. The finance manager, Emilio, was particularly disappointing. Calls were not returned and basic questions regarding financing and tax obligations were not properly investigated. A finance manager's role is to clarify these issues and ensure the transaction is handled correctly, not to leave customers chasing answers. Throughout the process I remained patient and professional, even as the terms of the deal continued to change. Ultimately I decided to walk away because the pricing, terms, and vehicle information had shifted too many times to proceed with confidence. For transparency, I retained all documentation related to this attempted purchase including email correspondence, financing approvals, pricing discussions, and VIN information. My advice to potential buyers is simple: verify every detail in writing and proceed carefully before committing to anything. A dealership that promotes itself as family-run should demonstrate the coordination, leadership, and accountability that such a claim implies. In this case, that expectation was not met. It's also worth noting that the only time I've seen Maria, the sales manager, get involved is when apologizing for all of these negative reviews. If you read this in it's entirety, please check out my profile. I don't leave negative reviews, only positive. This is my first and its so sad.

    American Motors

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    This isn't like every dealership in Cali this place is honest. Ali helped me get into a car and he…read moredid not fail. His mentality is Fuck hidden dealership fees and for 17 years he's been making car purchases affordable. Honest, polite and just willing to help. I highly recommend this place! No gps tracking bullshit fees no hidden mandatory low jack to hike up the price! No! This is the real deal

    BUYER BEWARE!!! I purchased a 2014 Chevy Camaro Coupe for 11, 210.84, all fees included, (car price…read morewas $9,488) from this dealership on 2/26/26 for my young son (21). I live in Boston so did this over the phone with the dealer. On June 5, 2026, 2 1/2 hours into my sons drive to Los Angeles, CA from Stockton, CA the engine started making noises and the car engine abruptly shut down. After finding a tow company to get the car and having it looked at, $185 later we were told the engine was seized. I called the dealer and he told me that my son test drove the car and that his "fast driving" probably caused it. Really??? There was no indication of/or issues prior my son said until this happened. He was on the highway driving when the engine seized, there is no reason doing the speed limit or even slightly over in a car we had for just over 3 months should have had engine problems. The dealer said the car was sold "as is" and he wasn't responsible for anything. I don't care what the "as is" rule is, who does this to a consumer?? I am out over $11k and my son no longer has a car!

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    Six Stars Auto Dealership and Services…read more We bought a Porsche Panamera Turbo Executive here. The Owner, Vincent, and his staff provided first class services. The entire purchasing process was very professional,plesant, quick, and smooth. highly recommended. will buy again. Thanks Mr. Vincent Ho and his Team.

    Sam and Bassam helped us get an amazing deal on my 2018 toyota tacoma trd pro and made sure I left…read morewith it fully detailed! He offered amazing service and made the entire experience a breeze. If you want to feel good about buying your vehicle Sam and his team at OC AUTOHAUS are the guyS to go too! When I called the dealership and spoke to Sam about a truck that I was interested in and came in a few hours later, he greeted me with kindness and immediately made me feel like he wasn't just trying to make another sale. He asked us questions about myself on the test drive and it felt like I was talking to a genuine friend and not a salesman. He was patient, understanding, and helpful through the whole process of what my end goal was and was very transparent about the whole process/vehicle and again didn't make me feel pressured or like i was just somebody he was trying to get a sale out of and get in and get out and it made me want to sign the papers even more. The main point that sold me was the honesty and transparency of the vehicle. He has told me what maintenancewas done n wasnt done.. other dealership would just say what a customer would wanna hear n lies about how good the car was but they had told me the background n history of the car. It meant so much to me and his words were very heartfelt and genuine. Everything else went extremely smooth and I will recommend him to everyone from now on who is looking to buy a vehicle. I am extremely grateful for all that he did, thank you Sam n team autohaus

    Hi Auto Sales

    Hi Auto Sales

    3.9
    (148 reviews)

    So I bought a car from here about 6-8 months ago and there was a problem with the inside door…read morehandle. I called them and they told me to come back right away and fixed it no charge even without a warranty. Good customer service and place to buy a car

    Before you read my review - keep these things in mind: #1 -…read moreNo is forcing you to buy a car #2 - Due diligence is always your responsibility - Do a pre-purchase inspection #3 - This dealership, like every other used car dealership - is selling USED cars - they can't disclose every single thing that the car went through and there are no guarantees - it's an implicit risk of buying used (especially older) That being said, I had a very good experience with my purchase at Hi Auto Sales. I bought a used 2006 Toyota Tundra with ~$141K miles. Just a tip for anyone who is buying a car that old - you're going to spend more money to get it up to speed - things wear out no matter what with time. Don and his wife Leyna are a wonderful duo - Don clearly takes a lot of pride in the way he runs his business and Leyna is bright, easy to communicate with and very personable. After purchasing the car, I had noticed issues with the rear door lock actuators and brought it up to Don and Leyna. Honestly, it didn't even occur to me to check because you just assume they worked fine. They were very gracious and offered to replace and fix the issues at a fraction of what it cost me. I think this is extremely generous considering the car was bought "As-is" and they had no responsibility to fix it after I drove it off the lot. I think it speaks volumes of how Don wants his customers to perceive their experience at his dealership and knows that it's a small investment for a continuing relationship. This review is NOT intended to advertise or promise anything on their behalf, but my experience with them was great and they definitely earned this 5 start review. I will definitely keep them in mind in the future should I need another car!

    Action Auto

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    I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

    We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

    Palladium Autos - usedcardealers - Updated July 2026

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