Love "angel" bed. Staff knowledgeable. Diligent with…read more cleanliness. Would highly recommend

I bought a month package online because I was going to cancun and did not want to be pale. I was a…read morelittle skeptical about going because of the reviews that I have read. I've never been tanning before either. When I got there the lady at the front desk took my info and explained to me about the beds. She suggested to go up to another bed which was only a $10 difference. I also figured I would just buy tanning lotion at the salon too. She went over about the lotions and since I have tattoos I went with jwoww. We then proceeded to the room and she explained everything to me on what to do. I was going about every other day. Everytime I went in, the front desk person was nice. I had a great experience and when my month was up, I talked with the front desk person about how I saw reviews about not going up in time, she explained it's because the owner doesn't want you to burn. Now that I am back from cancun and pretty tan, I might start go back and buy a tanning package to keep my tan! Everyone that works there is super nice also.

This European Wax is a consistently very mediocre experience. Due to the operations at this store I…read moreprobably won't be going back. It's not an experience that I'd like to repeat. My aesthetician was very pleasant and friendly. But the wax didn't go as it usually does. The wax was too hot. The after cream wasn't applied despite my skin being red. She didn't really check with me on any concerns - such as whether the wax was too hot or if I liked my brows. It was very speedy visit without focus on quality. There was no after work on my eyebrows with twizzers whatsoever. As always after European Wax visit I went over the work with twizzers later. No one asked me whether I liked my eyebrows or experience. Their work is always so minimalistic for being experts in waxing. The waiting room was filled upon my arrival. There were five other clients waiting, none looked pleased. At one point there were not enough chairs in the waiting room to accompany all guests. Few guests asked about their appointments running late, multiple were called to inform them about the news (with no definitive time to arrive). Some disgruntled guest called in. From the conversation it was evident that their discount wasn't applied and will not be honored (for a referral). They also were apparently burned during an appointment. One of the clients walked out with clear wax residue on her leg. I've witnessed so many problems in my short time in the lobby that it was overwhelming. Prices went up and were corrected on the menu. The salon posted new rules everywhere. No client looking for higher end-ish experience wants to be surrounded by so many rules and signs. It's not tasteful or relaxing. Here are all the new rules. There are no pictures allowed on their premises including the lobby or rooms. Guests with kids under 8 years of age must take them back to the room during the appointment. I can't even imagine how this works to be honest. There is also a rule that if you're in the bathroom, this time counts against your grace period. So it's possible that you won't be admitted to your appointment even if you're physically at the location. I practically live at different salons and I have never seen anything as strange. I didn't want to read the rules but they were everywhere! I used to like European Wax because it was a quick get in and out, nice place, but it lost its appeal. Too many problems for less than average appointments. As always, I'm not impressed with European Wax. I'd rather go somewhere else next time.

I honestly debated reviewing my experience, but it's now been a whole day since my wax and I can't…read morestop thinking about how unsatisfied I am with my service. I won't say who my waxer was, but the whole service seemed very rushed & somewhat unprofessional. We started about 10 minutes late, so right off the bat I knew it would be rushed so that she could catch up with her time for her next clients. As far as the unprofessional aspect of my service, my waxer remained in the room while I undressed & dressed before/after the service, which is absolutely unheard of in any field of service. She knew it was my first ever wax, let alone a Brazilian, which is extremely nerve wracking as is. Thankfully, I wasn't too uncomfortable with the fact that she remained in the room while i got undressed, but I definitely know people who would have been very affected by that, especially for their first ever wax. On top of all that, I woke up this morning with basically raw skin on my pubic area. It is extremely irritated and tender to the touch and I'm very upset about it. She did multiple waxes in the same areas, which was needed because of my very coarse hair. Although I know she was trying to help by making sure she got all the hairs, as a professional it is your job to know when to stop/switch things up to ensure your clients safety, whether it's the result they want or not. Lastly, we were supposed to do a test strip before my session because I mentioned I was on acne medication and the front desk said it would be necessary to do that in case i have a bad reaction. Due to the time crunch with my waxer running late, we never did the test strip. Overall, i'm pretty disappointed with my experience and would not recommend to my friends/family.

Highly recommend! I visit this salon around twice a year to prep for my beach vacations, ensuring I…read moredon't burn under the sun. I can't praise this place enough! The prices are very reasonable, the facility is consistently spotless, and the staff is incredibly helpful. Friendly tip: If you have Mediterranean skin like I do, consider trying the mid-level beds for quicker results; the low-level beds are good, but it takes a while to see results on darker skin.

They engage in deceptive pricing policies.....advertising a "no contract" monthly membership that,…read morein fact, requires placing a credit card on file and signing a contract. Otherwise, their "for-real" no-contract monthly price is over double this advertised price for the same level of service

excellent service Best place for nails, hair, facials,…read moremassages, and don't forget spray tans. It's all about the customer experience and bombshell beauty and its staff makes you feel cared for and important. I love it there and would recommend to anyone.

Very Dishonest.This place redeemes my voucher with the promise of they would call me and when a…read morespot opened up to actually booked my appointment but they never did and and they never answer the phone. So my voucher was falsely used for service I never received.

I never spent a day in a Sephora where I wasn't hounded over and over by their employees…read more Unfortunately for me, this visit, I really could've used some help are over 30 minutes looking up products looking up what kind of skin type they were good for what their ingredients were for many different brands. Basically it was a self service.visit. Of doing my own search for each brand and each product. I went up to the desk and had to ask for help about it on her phone and then she called somebody else in the store and ask them to come help me and that person spent all of her time on her phone looking up the products, the brands, the skin type that I was looking for I did. What is Sephora and it's certainly not why I pay Sephora prices

Just went here yesterday and felt unwelcome told me they were closing soon and basically made me…read morefeel they didn't want my business. Their hours online are wrong. As a rouge member this is disappointing.

Updated pic after four days. Swelling and bruising are nearly gone. I'm very pleasedread more

Went to Avon's location to receive facial filler from Olivia. She did a phenomenal job!! She was…read moreextremely informative, took her time, and was very sweet. I received tear trough, cheek, chin, and lip filler. I am pleased with the results and will be sure to back in the future - thank you Olivia!

This tanning salon is really really outdated. the beds look like they are from the 80's. I never…read moregot a good tour of the salon though, so maybe the good beds were tucked in the back. The woman working the front desk didn't explain the tanning packages, which are notoriously complicated, so I knew I was in trouble. But a girl needs a tan, so I bought a month. It was a huge waste of money. I didn't get any good color and only went a handful of times. Much much better place down the street.

The service is good and the people are nice. My issue is that this place seems rather $$$ for the…read moreolder beds they have. The bulbs are good, just out dated beds for the price. This place is clean, but could use some updating.

I've had many massages, this was good, not bad, not great. I tried the Himalayan salt massage.read more

Very unfortunate experience for my husband. I'm grateful that I did not have the same experience…read morewhen we visited this Spavia. Due to the nature of what happened at Spavia in Strongsville, Ohio, my husband does not wish to revisit the details and asked that I write this review on his behalf. At first, the owners/managers of this establishment seemed genuinely concerned. They even asked that he send his experience to them in writing, since he was too upset to express it in person at the time. We were hopeful and did so--almost a month ago--but to date, we've received no reply from them. Regarding, his experience. We had hoped to write an updated, more positive review based on their stated desire to "make it right." Sadly, we cannot. Below is the review sent to the owners/managers about a month ago. Please read on and judge for yourselves. My husband and I had our first visit to Spavia last month in Dublin, Ohio, where he received an outstanding salt stone massage. Since we live in Cleveland, he was looking forward to having a similar experience at the Spavia in Strongsville. Unfortunately, this visit was the complete opposite -- truly awful for him. Based on his provider, Ashley's reviews, it's clear his experience with her, wasn't due to her lack of skill or knowledge, but rather her lack of enthusiasm and unwillingness to perform the service with care. Making his 60 minutes session grueling and very uncomfortable. Far below Spavia's standards. From an excessively long and overly oily scalp effleurage "rub." It could hardly be called a scalp "massage." To the poor use of the stones, it was absolutely apparent that Ashley performed the "whole" service begrudgingly. After spending over $200, including tip, my husband left feeling stressed instead of relaxed. Maybe she was having an off day, but for an establishment like Spavia -- especially at this price point -- the service was totally uncomfortable & unacceptable. To say the least. I'm writing this review on his behalf, as it was such a disappointing and demeaning experience that he prefers not to relive it. To their credit, the managers immediately expressed concern and offered to "make things right." Since he was unable to explain his level of disappointment at that time, the managers advised him to write this review. Which we sincerely appreciate. We only wish the experience itself had reflected the high standard Spavia is known for.