After spending thousands of dollars at PGA Superstore over the years and consistently having…read morepositive experiences, I was shocked by the way I was treated during my visit today. I was testing out a putter on the practice green and simply moving golf balls out of the holes and toward the side of the putting surface when an employee abruptly approached me in a rude and demeaning manner, accusing me of "kicking his balls," which was completely untrue. The way he spoke to me was unnecessary, insulting, condescending, and unprofessional from the very beginning. When I asked for his name, he replied "Jim, the assistant manager" with a cocky attitude before walking away. About 10 minutes later, after apparently getting off his shift and changing clothes, Jim approached me again and sarcastically asked if I needed help with the putter. Considering the disrespectful way he had already spoken to me, I found it strange and antagonistic that he came back over at all. I told him I didn't understand why he was even speaking to me after treating me the way he did. The entire interaction left me feeling disrespected and uncomfortable, especially coming from someone in a management position. I will be contacting corporate because customers should never be treated in such a hostile and condescending manner.

We had to replace the grip on one of the putter which we were going to do at another big chain…read morestore. It just didn't seem legit the way they were explaining the whole process of things. Very odd in a sense which didn't feel right. Then we found this place driving by. It's a massive store. Plenty of parking out front. Front the outside it just looks like your usual store but once inside, it's like a mega golf store. Theres literally everything and anything you needed. Right at the front was where the replacement section was. The gentleman's working were very sweet in explaining everything and helping us out with picking what we need. One was doing all the replacements while the other one was helping us out. From there, it just takes a couple minutes. It was fine which gave us time to walk around and check the store out. We literally only did half of the store as it was massive. There's sections along the sides where you can practice your swings electronically. A putting green right in the middle to practice. Besides all the clubs and accessories, half of the store had a big apparel department with loads to choose from. There was so many clubs to choose from as well as whatever you may or may not need. If you're a golfer, this is like Willy Wonka factory but golf. Worth checking out.

Very good selection of used golf equipment and some new gear available. The staff is helpful and…read morethe facility allows you to try the club prior to purchase. Very good option for those of us want to make some upgrades at a reasonable cost.

Friendly, helpful staff. Quick work on the shop side. Planned on leaving clubs for pick up later…read more Instead, he told me to shop around and he'd have all of my grips done in 30 minutes... and he did.

It can be a bit overwhelming, though it's not huge by any means. It's kind of long hahaha iykyk,…read moreprices are pretty typical, but on good days, they have some great deals. They also have a ton of fitting rooms, which is always a plus. Honestly, I get tired just browsing because there's so much to choose from, but they do carry the latest and greatest golf and tennis gear. If you're in the area, definitely give them a visit, they've got a good selection and some solid deals. Worth stopping by! Great service BTW!

I felt compelled to leave this review because the insanely amazing customer service my daughter and…read moreI experienced at Pete Carlson's literally had us at hello. If you're wondering where to go for your tennis, golf or athletic gear needs, stop pondering. This is your place -- and here's why. With two hours to spare before my daughter's HS varsity tennis tryouts, I was frantically Googling where to get her a quality racket and actual legit tennis shoes. I remembered someone recommending Pete Carlson's, checked the website, saw they closed at 6pm, and we raced across town. We pull up and a man wearing a helmet, about to leave on his scooter, yells over that they actually closed at 5. It was 5:10. Any parent knows what came next: "Great, Mom! Now I have no racket or shoes for tryouts!" I pulled up the website to show him it said 6pm, fully expecting him to ride off into the sunset and tell us to come back tomorrow. Instead, he parked his scooter, took off his helmet, looked at my daughter and said, "We can't have you going to tryouts with no racket or shoes. Follow me -- let's get you what you came for." Enter Raul, the unicorn of customer service. He reopened the store for us and then proceeded to give us some of the most thorough, genuinely caring customer service I've experienced. He didn't rush us AT ALL. He took the time to help my daughter find the right racket and tennis shoes so she could walk into varsity tryouts feeling confident and prepared. And Raul apparently isn't the only one drinking the magical customer-service water over there. I had previously called with a tennis question and that employee was fantastic too. Clearly, great service is part of the culture here. What also impressed me was how much pride Raul takes in his job and how highly he spoke of the owner and the hard work that grew the business from a small area in front into the large store it is today. You could tell he genuinely cares about the business and its customers. There are plenty of big-box sporting goods stores, but this experience reminded me why supporting businesses like Pete Carlson's matters. If you want quality merchandise AND people who actually care about helping you find what you need, go to Pete Carlson's Golf & Tennis in Palm Desert -- and ask for Raul! Thank you, Raul, for setting the customer-service bar ridiculously high. We truly appreciated you going so far above and beyond!

Great customer service go see Jonah to get fitted! I highly recommend to go to this location and…read moreget your clubs rather then ordering online

Jonah was extremely professional, helpful and educational! I'm excited to try new clubs!read more

Great shop, staff is extremely helpful and great customer service. They have a good selection of…read moreused clubs and the staff was very excited to help me find the clubs that work for me and overall a 10/10 experience

Paul and Cathy were beyond helpful! I was running late for my tee time and needed shoes / driver…read more They were able to accommodate me right away and got me in and out in no time (I was in rush and they were able to get me in and out in under 10min with exactly what I needed). Best service ever

great lesson series…read more my golf buddies already see considerable improvement in my came. Imagine how much more I can improve when i go to short game Range twice a week. Brad is a great fitter and Instructor! thanks!

Finally after playing golf for 40 years I went to get fitted for clubs. I went to KZG and met Brad…read moreWhalen. Brad is a complete professional and knows what he is talking about. If you want to play with better clubs that are suited to your game, see Brad. Anyway I bought a driver and set of irons 4-SW. Brad recommended 4 wedges for my game and they have been working out great. I went back this week to add a hydride and 3 wood. I love the feel of the KZG clubs. I was hitting each one a bit further then my own. My wife was with me watching the process. She is a golfer too. Brad suggested she hit a few balls with her clubs. She then hit some KZG 3 woods and hydrids. Brad gave her some valuable instruction on her swing. Here is the point of this review. At no time did Brad pressure her to buy clubs. In fact he suggested she use her current 3 wood more often and then in the future if she wanted to be fitted come back to see him. All that at no charge. Brad took at least 30 minutes out of his day for her. All I can say is Brad is a hell of a guy, an excellent player and will fit you for clubs you need. Thanks Brad!

Todd was incredibly professional and helpful during my club fitting process. This was my first ever…read morefitting and well overdue for my game. I'm a tall golfer that has always used off-the-shelf clubs that I tried fitting to my swing but nothing compares to a set dialed in to my specs. Todd was able to identify the right adjustments and club brand without being biased towards a company. I'm already seeing my handicap drop after my first few rounds with new irons and wedges. Hoping to be a sub 5 handicapper in the coming year! Went from 11-9.2 in first four rounds with the new set. Thank you Todd!

For serious golfers getting fitted with proper equipment is a must. The Golf Fitting Studios is a…read moreplace with were you will have the opportunity to hit a wide range of the newest golf equipment spanning several different name brands out on the market today. Charles the fitter is very good at knowing how to set you up properly. He definitely has an eye for the swing and with the help of launch monitors, will put in different shaft and head combinations that will not only improve your current game, but also take you to the next level. Golf is a game that should be enjoyed, and playing better golf always makes it more enjoyable. The Golf Fitting Studios is as good as it gets as far as a first step to playing better golf and having more fun.

Don't come here ! Staff is very hostile at front and doesn't speak up. Asked for a DSG shoe drop I…read moresaw online and they made me feel like I was talking gibberish. I called before hand to confirm and made the trip, just to be told otherwise! They even denied talking to me on the phone when arriving. That's why this place is rated 2.5/5 stars. Don't expect much Now, let's wait for the excuse comment...

*Best Dick's in Town"…read more Dick's is a mega-corporate chain that's now the #1 sporting goods retailer in the U.S, with over 700 locations as of 2024. Dicks had an IPO back in 2002 and trades on the NYSE under the ticket symbol DKS. Their retail prices are standard. But also some very reasonable pricing and great discounts & sales too. I still miss Sport Chalet and Sports Authority that unfortunately filed for Bankruptcy back in 2016. I also prefer to shop local and support the Mom & Pop shops. But brick and mortar sporting goods stores have become dinosaurs...so I've grown to like Dick's. It's become one of my go-to's when I prefer to try something on or experience the product prior, opposed to online shopping. And Dick's has much better quality brands and inventory compared to Big 5. Been to this location a handful of times, and each time made a purchase. I've also ordered from their website once because the size of the item I wanted wasn't in stock. The layout here is decent but the store itself is always clean and pretty well-stocked. There's usually a fair amount of store team members wandering around either stocking or tidying the sleeves & racks. A few of the Team Members here are very helpful & kind and seem to care about customer service and experiences. Reason for knocking off a star? Some of the team members here, as well as the ones at the check-out register, appear as what I call "dialing-it-in and punching a time clock" because they act as tho they don't wanna be here...and are too cool for the room. I wonder if this stems from management here...or they haven't a clue and my reason for pointing this out. Because some of Dick's Team Members need to be better Team Players or go take a seat on the bench.

I really had a good time getting fitted for a new set of clubs. This place really knows how to fit…read morea set of clubs for a hacker like me. I was truly impressed with the quality of clubs i eventually walked out with, and best of all, my game immeiately.got better. Why didnt i do this sooner???

Great experience! I wish I would have been fitted for a putter 20 years ago. They use a SamPuttLab…read more(equivalent of a launch monitor-except for putters), to analyze your stroke. I would never buy off the rack clubs without being fitted and same thing should be with my putter. Noah was great using his experience (and analysis) to determine what would be best for me.