I have a Volkswagen Passat and just moved to Charleston. I always look for an auto shop with good…read morereviews from women. This time did not disappoint. The shop was extremely easy to make an appointment with, and they were very honest and upfront about the issue and how to fix it. Price was extremely reasonable and less than anticipated. They are on your side as a customer, and I would recommend them to anyone. My issue was related to a headlight issue after having it serviced at a Volkswagen dealership in another city.

Staff was completely rude and unhelpful. Acted like they didn't care to help me or give me any…read moresuggestions on my situation. Let me stand there without saying a word to me for over 10 minutes. Will never recommend this place.

I have been here for minor situations and they have done a great job. Oil changes changing some…read moresensors

Today I went to Pit Stop Service Center II on Main Street in Summerville. I was having a problem…read morewith the tire pressure being low in my tires where the light had come on my dash. The gentleman was very quick to come out and help me and he took my car and they checked the air all the tires and made sure that they had the proper amount of air. And they also Found a nail that they removed and they plugged it. They didn't charge me anything. I take my car there to have the oil change the people kind and friendly. I would highly recommend the Pitstop Service Center, #2 very good service very helpful people.

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.

I live on Daniel Island and was on my way to an appointment at a Honda dealership to have my AC…read morelooked at in our Odyssey because it wasn't blowing cold air. Being new here from Atlanta I still don't have a "neighborhood " auto repair shop so I had no idea where else to go except for a Honda dealership. In route I decided to Yelp auto repair centers and this shop came up with 5 stars. Because it was on the way I said what the hell and stopped to check it out. Thank the good Lord I did because it was a home run. They had my vehicle in the garage before they even knew my name and I was on my way back home in less than an hour. Total cost $145 plus $9 for a part and that included flushing out the freon and recharging the system. Both Firestone and Honda wanted around $99 just to evaluate and wanted me to leave car the afternoon. It would have taken longer just to get the paper work done in the amount of time it took to get me on my way at Jimmy's! Don't be fooled by the cosmetics of the building or the area they are located, truly a wonderful experience and there is a auto parts shop right next door. Thank you so much. I'm now a customer for life!

Should be a -5 My Family is Out $1700 now due to JIMMYS…read moreAUTOMOTIVE failing to Repair a Ram Truck driven into Their Lot last Thursday that Wouldn't Even Start on Monday! Had to Hire a Tow Truck to Bring Ram Truck to a Real Mechanic! WARNING! STAY AWAY FROM THIS PLACE. PAID $$$$ just to Get Keys Back to Get out of There..

Pit Stop is amazing. I have been using Pit Stop for over 30 years & each time I am greeted by name…read more& with friendly attitudes from everyone. I went in on 8/3/26 for a motor change for washer fluid & transmission fluid change, once mechanic pulled motor for washer fluid, he found it just needed to be cleaned out instead of replacement, saving me so much money. The men at the Goose Creek shop are amazing. Thank you so much Deborah Orr

I had an emergency today with my vehicle and these guys were FANTASTIC! My new car literally turned…read moreoff in the middle of traffic and somehow coasted I into their driveway. Multiple employees came out to look and help me and my daughter. Jarred in particular was friendly, knowledgeable, and helped me navigate through a stressful situation. I am beyond grateful to this business and all of their amazing employees! I will always support and recommend this business!!! Thanks again! You guys ROCK!!

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

Above and Beyond indeed!…read more I take my 2003 c5 for work by a trusty old guy who knows! I am lucky to have found such a knowledgeable guy for my car out here in Summerville!

We had to have the stems replaced on our front passenger wheel. They took care of us promptly. As…read morewe left there was an odd scraping/brushing noise. We took it back, they road tested it and found the problem immediately. Then we took the car on a long trip and as it happens we got the notification for an oil change and tire rotation, so we took the car to a dealer nearby. They did the usual multi point inspection and everything checked out, they didn't even comment on the front passenger wheel. So we have contemporaneous independent confirmation of the quality work that Above and Beyond does. We will definitely use them in the future.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.