Staple of the community. This place (as a food chain) does more for the Tri-Cities (Tennessee) and southwestern Virginia region than most businesses combined. Behold the power of POWER of Pal's. If the world was ending, they'd be open with a smile on their face and that says a lot about both management and working conditions. read more

Got the Big Pal with cheese and it hit the spot. The fries are great! I like skinny fries and the seasoning was spot on. Strawberry shake was delish. Perfect stop from the highway. read more

It's hard to think that a fast food place would be some of the best food in town?! Pals rocks the quality - from what I have found in Kingsport there are a lot of sit-down places that could learn lessons from Pals. I think that Pals should improve on the "Frenchy Fries" read more

So super yummy! I've always heard people talk about Pals but I never understood the hype. Well now I do! So good! I was even more impressed with the speed and efficiency. I will definitely be returning for some Frenchie Fries read more

I only gave this place three stars because they don't serve turkey burgers or black bean burgers. Visiting this area, I had to stop by and at least try the fries and the tea. The locals are right. The service is fast and hot. I thoroughly enjoyed my fries and peach tea:) FYI: The fries kinda taste like McDonalds fries with seasoning salt. read more

Pal's - Fries and peach tea - Fast Food Near Me - Kingsport, Tennessee

When we first came to this area I told my husband I would never want to eat at the place. But I read the online reviews and thought I'd try it just once. Just pure Southern yummiest! (Is that a word? yummiest?). The French fries are yummy! I can even enjoy the hotdogs. And I am a wiener snob. Can't just eat any hotdog! It's a clean place, wouldn't eat there if it wasn't. Food is good. Quick and polite service. Can we ask for anything more from a building that is shaped like a hotdog? read more

Order the chicken sandwich. Received luke warm deli chicken on a hamburger bun. Sort of Middle school cafeteria quality food. Had lettuce tomato mustard Mayo, but still deli meat? McDonald's does a better job. read more

Never again! The little baby Vienna sausage they added the dry chili to was not worth it and the burger was sad!

Pals is fantastic. Knoxville needs one of these so badly but we make the 90 minute drive for frenchie fries, tea, chipped ham and everything else they have to offer. read more

Just passing by and decided to give it a try. Fries are probably their forte, hot dogs not so good just basic ball game hot dogs. Burgers were ok. Cook Out is the better option in my opinion. read more

Stopped here on the recommendation of a local resident. The dogs were pretty good, fries better. Wanted a shake, but they had sold too many that day and they said their machine wouldn't be ready for 20 minutes. read more

Pals Sudden Service has the best food and service around me. The staff are always friendly and seem to go out of their way to fix any mistakes that are made with the order. From what I have seen I love the effort they put in. read more

Growing up in Kingsport Tennessee this was always my favorite and after moving all over the country I sure am glad to be back home to eat at PALS ANYTIME I WANT GREAT Milkshakes Great Cheese Tots Great everything! read more

Great food stop on the road! People were super helpful and nice! Potatoes are amazing.

First - THIS IS DRIVE THRU ONLY! If you haven't been there before you need to have an idea about what you may want! Doesn't take long for the drive thru to back up. Would be nice to be able to sit somewhere?!?!? Food was good! read more

I've been eating Pal's since I was 6 years old! We stop here on our way to Pigeon Forge and on our way back home! The sauce burgers and frenchie fries are amazing! You can't go wrong with the chili dogs either! read more

Pal's - Fast Food Near Me - Kingsport, Tennessee

Where to start? This place is a local staple. You literally can't go wrong with anything on their menu but if I had to suggest a couple things don't skip the frenchie fries or cheddar rounds. If you want a real out of the norm treat and you aren't from the area grab a couple sauce burgers with cheese. Seriously, everything is delicious; big pal, hot dog... everything. Don't be fooled by the long car line, the drive thru runs with military precision and efficiency and takes no time at all. There are only 2 non-drive thru locations Downtown Kingsport and Greeneville and they are the only locations you can order a Peanut Butter Milkshake. Btw, Pals makes an incredible PB milkshake! read more

Dear god anyone that lives here and doesn't give them 5 stars should be slapped open handed repeatedly on Christmas! They are awesome!!

Best fast food joint. Great fries, tea, burgers, and sandwiches. Always cheap and fresh.

It seems silly to even write a review for Pal's. If you have ever been to SW VA or NE TN, you have eaten here. I am writing this review just in case somebody is driving through and wondering where they should go to get some food. This is a regional fast food chain that serves delicious fast food fare in a drive thru. The owner is local and lives in the area. He (and his family) has operated the chain for many years now and even winning a prestigious national quality award (Malcolm Baldridge). The building is unforgettable as light blue tiled terraced building that has giant hot dog, hamburger, fries, and drink on it. Your kids will be the first to mention this to you. The first window, you place your order. At the second window, you pay and receive your order. Service is as they say "sudden". The menu - ahh, the menu. It is anchored by the fries which have some type of season salt (embelisshed with crack, apparently because it is so good). I prefer the Junior Pal with cheese. You could also get the Big Pal and they even have a double Big Pal if you wish to have protein overload. Other interesting items include the chipped ham, sauceburger, and the chili dog. A simple menu with just a few items but all of them done right. Of course, what trip would not be complete without a sweet tea? Get it here folks, cause it is good. This is southern sweet tea, with sugar infused. Having grown up in this area, every time I come back, this is where I go to relieve my memories. read more

This Pal's location is a drive thru only. The hot dogs, sauceburgers and frys are the best! My son loves the Big Chicken. The tea is traditional Southern Sweet-Tea too. My favorite is the hot dogs. They have chili and onions standard. These are the best I've ever had! When we drive up to visit family I stop by Pal's first, the family can wait. read more

Pals is always quick and Insanely accurate. Their employees are polite, professional, and very competent. It is always great food!

Not a dine-in, but that's not their fault! The food was absolutely DELICIOUS and the service was quick while being so friendly. Not too overpriced and super convenient! Everything was perfectly proportioned and there were not very many options, but that was a good thing! Lots of locations so if this one is out of the way, find another!!! read more

Pal's is the hidden little gem of SW VA and NE TN. Their breakfast and lunch/dinner menus are very simple, and everything I've tried is great to amazing. Try: The Big Pal burger or a Double Big Pal. It's the best burger that I've ever had from a fast food place, and yes, I've been to In and Out a few times. It's hard to explain, it's just that good. The ingredients are fresh, and the burgers are made individually to order like 5 guys, but much better. The Frenchie Fries. The best fries in the business, hands down in my opinion. Think OG Mickey D's fries before the trans fat ban, except with their own special seasoning salt. Always crispy, never soggy, I don't know how they do it! The Milkshake. The milkshake is definitely really good. I'm not a huge milkshake fan, but I always get one here whenever I go through Pal's. It's just awesome.....I'd say the best milkshake in the business as well, but I don't want people to think I work for Pal's now lol. The Sweet tea. Great tea that they brew themselves. Very good, but definitely not the best I've had haha. Pal's is drive-thru only, and sometimes the lines can be lengthy. However, the food is well worth the wait. Fresh ingredients and always hot, I can definitely say you won't be disappointed with Pal's if you are ever in the area. read more

We've eaten at different pals on numerous occasions but this time was just disgusting. Last week my burger had no less than ten gristles in a single patty burger. We were on our way to Virginia so I didn't have time to turn around. I'm not sure what was wrong with the meat but something definitely was not right. read more

This is a local staple that provides excellent service and consistent taste at great value. Happy to have the same hometown as this chain.

Food was fresh and hot, had the burger with fries and my wife had the hotdog with fries...fast, friendly, excellent service...in town for a tournament and read the previous reviews, typically good but we still had to see for ourselves, overall good food very reasonably priced especially for lunch and/or dinner...will definitely be back and the entire family will be able to eat (family of 5) for $20-$25, my son had the milkshake and thoroughly enjoyed it...in town for AAU basketball looking for dining options and this one did not disappoint...excellent choice for families looking for a quick bite to eat. read more

I came to dislike a certain well known hamburger joint about ten or fifteen years ago when their burgers started tasting like the packaging. This is the great strength of Pal's--they serve hamburger that tastes like hamburger, and the chili dogs are good too! read more

Great food! Hot and fresh!! Great service! Polite and courteous!! This is how EVERY fast food place should be!! Mucho thanks to the fabulous crew Rich read more

Pal's is the best of the best of all the fast food restaurants. Their personal are always friendly and smile when they see you. Not so in all of the other fast food businesses in town. Kudos for everyone who works there. The food is delicious..... especially the Bar-b-dogs are served (something I wished they would do more often). The Frenchy Fries are always crisp and not soggy like the other fast food businesses. read more

Came here with my grandpa and the family while we were visiting him in Kingsport. My grandpa raves about the strawberry shakes here so I figured I'd have to try at least a shake. Got the burger with cheese, an order of fries, and a chocolate milkshake. The burger was good. It was interesting because the only condiment on it was mayonnaise (as opposed to ketchup and/or mustard). The burger was alright, neither wonderful nor terrible. The real standout was the fries. Crispy and perfectly seasoned with what tasted like seasoned salt. So good. The milkshake was also good, better than most you'll get from a fast food place. read more

For a french guy it's an experience, first Kingsport TN is an experience :) The food was good, except there is nothing to seat, it's unfortunate to be only a drive-in. I hate to eat in my car! :) Just some table outside and a small parking will give 5 stars. I will be back there in few months to pick up an abandoned motorcycle, so I think I will make my second appearance to this spot! read more

After reading the fantastic reviews for this place, we had high hopes. While the service was VERY friendly, the food was not that great. The chili was bland and lacked flavor, the burgers were tough and chewy, and the sweet tea was weak and barely sweetened. Being from out of town, we always like to hit up the local spots in any town we visit. This us one instance when we should have stuck with what we knew. Again, the people were VERY kind--but I literally just ordered delivery due to not being able to eat the food we got at this establishment. read more

Best fast food!! Great hot dogs, sauce burgers,French fries and sweet tea. You can't go wrong with Pal's. read more

Driving back from Nashville and had to stop at Pal's. This is one of the things I've missed most about the East TN area. As usual, service was friendly and fast. Food was consistent and we had to get a Dr. Enuf for the road. Fast food done right. read more

Absolutely great! Service. Food. I tried the hot dog and the double burger.... yes & yes! I love that you can get fries here no salt, lightly, or regular! read more

My favorite part of Paul's is how fast it is to get your food, and the quality of the food is very good reason why I rated it as a 4 there has been a few times where they messed up my order but besides that they're very good restaurant. I will always recommend the sauce burgers with cheese and a sweet tea medium ice read more

You're driving through to night from New Orleans to New York with your pals. You stop for gas. And then you see the perfect stop to drive thru and grab a quick bite so you can be on the road in no time! If this isn't the cutest drive thru burger joint I don't know what is. We got the chili dog, sauce burger add cheese, and the bacon burger and fries! Everything was great and inexpensive. The sauce burger is small and I wish I would've gotten two! read more

Pals always have fast and quick service. My good is always right even when I'm picky about my allergies that I have with some foods and I've always appreciated that with Pals restaurant. read more

Always glad to get a meal here after traveling. Fast courteous service. Even had a free meal once when i forgot my wallet. I did go back and pay the next day! Hahaha good business read more