This is my mechanic - period…read more Tom, his son, and his wife run this place. It's been a family business for decades now. Tom is a good, honest, hard-working man and is very interested in providing good service for his customers. He often bends flexibly - in the favor of the customer - when it comes to how many hours of labor to charge if he ends up having to spend a lot of time on one single project. He is the absolute polar opposite of nickle-and-diming someone... if that were a verb, or a polar end. We moved to Humboldt Park away from this area of the city a little over a year ago, but we still bring our van to him and take CTA to go pick it up later, because we trust him and his work.

Not a great day for an air tire pressure check. The clerk lady working there pulled the cable away…read morefrom my hands. (Today was below 0 degrees) I called her on the phone for a mangers name and she just hanged up on me. Never going back, I really hope she is not an owner.

Drivers door and fender damaged in crash…read more They were incredibly fast and very professional in that, beyond my then insurance company SANDBAGGING on the policy, I was notified that my car would have been repaired/returned within 72 hours!!! When the insurance finally approved the scope of repairs, P&as stunned me in that my vehicle was back to new in the timeframe they gave

Avoid this place like the plague. I went with a new throttle body that needed programming. They…read moreprogrammed it horribly and I was back within a day; then they said I needed new alternator. After new alternator still not fixed and now engine light showing. They said I needed a speed sensor but car is fine. The moment I drove off the lot the car started jerking and lost speed. They never even test drove my car for a minute. After I told him what happened he said my transmission or engine mounts are bad. This all took me almost a month and more money than I care to admit. I finally just went to dealer and after a day with 130 dollars they just cleaned and reset my throttle body and fixed my car. Still because of P and S I have ordered a useless sensor that's coming in the mail. I am a Lyft driver and these people took away my main source of income for weeks and didn't even bother a test drive. Not to mention made the car worse. If I were to describe my experience I would have to use a wide range of adjectives that would make my mother angry with me. In short: unsatisfied af.

Brilliant service and super convenient. Very easy and…read moreflexible booking on their website. Their technician arrived on time & was knowledgeable. The entire service took about 20 minutes! I highly recommend.

Amazing. My car broke down on a Saturday night, and I reached out to them Sunday morning, by noon,…read moreGeorge was at my garage checking my vehicle and gave a full detailed explanation of what was wrong with my car. I got a good quote within minutes and by Tuesday morning, George was doing the job. Fast, reliable, clean and at home service. Couldn't ask for more. We will absolutely recommend and use their services again. Thank You!

I've been getting my oil changed here for years whenever I don't feel like going to the dealership…read more My step dad introduced me to this place. My child's father come here as well. I've never had a bad experience but today I came alone. A guy was plowing the snow. I pulled in the right side so I can be in front of the garage door. He got upset and threw his hands up. I said "my bad". He let his window down with the rudest tone and said "atleast pull your car up if u need service. What are u getting" I said "an oil change". He said "well atleast pull up you in my way" I said "why are u so angry this morning if you hate your job the quit " He said "because u pulled in while I was plowing and went over my snow pile" (or something like that) I said "my bad but u don't have to be so upset about it I just wanted to pull in so I'll be closer to the garage doors". He yells out "go somewhr else I'm not doing your oil change IM THE OWNER" I politely said "ok" then rode directly over the snow pile on purpose. in my opinion being the owner he handled this situation all wrong. Being a business owner myself (Avenue grocery mart) I'll never handle any situation like this. I was saddened by his actions and because me and my family have supported this business many years.

Had my front brakes recently done at Supermax. Today I had…read morea flat tire and went to put on the spare only to find out that Supermax had not replaced the key for my locking lug nuts so I couldn't remove my front tire. Called Supermax and the guy there said that they had a "shelf" of lug nut keys (apparently this happens often) and they wouldn't be able to find which was mine. Now I need to have Volvo Roadside Assistance TOW my car to Volvo Oak Park to get the wheel off and replace the tire. Such a disappointment from an auto service place I'd previously recommended.

If your looking for a quality repair shop choose Falcon! Gilbert and his team are the absolute…read morebest, I'm writing this review because when i'm researching anything I always check reviews and i have to share my wonderful experience especially for something like this. I was in another car accident new years day and my entire back and side of my car was totaled about $6K worth of damage so i didnt hesistate to reach out to them again. My car was fixed in less than 30 days looking brand new. Gilbert is always prompt with responses to my questions/concerns and my car looks brand new. I appreciate him and the shop so much. thank you! Desiree Fortineaux

Falcon Auto Body was very courteous and professional when I took my vehicle in for repair on my…read morerear bumper and trunk. I was provided with an estimate and kept informed on the status of my vehicle througout the entire repair process. They completed the repairs on my car two days early and the finished product was better than new. Will definitely go back in the future if need be.

I highly recommend Ogden Automotive. It's the best and only place my family and I go to for our car…read morerepairs. Love these guys, they're fast and the prices are fair. Paul and Elias are both super cool dudes and both very knowledgeable and fun to talk to. 5 out of 5

Very good place - they're careful not to do stuff that really doesn't need doing but do the…read morenecessary stuff the way it should be done. Had brake pads & rotors all around, transmission flush + general tweaks & inspections. Communication can be erratic but I think that's just the way things are at a busy shop

I love this independent shop! The owner, Brian M, guided me through a PPI (pre-purchase…read moreinspection) of a 2016 high-performance vehicle I wanted to buy. He specializes in European exotics (Porsche, Ferrari, Mercedes, etc) and knows his cars. He examined the car in detail, put it on the lift, ran the engine's ECU history and diagnostics, test drove it twice, and when he found a few items needing repair - he arranged to perform the repairs (at the dealer's expense) while the car was still at his location. He was super-honest in his evaluation and gave me a straight opinion. His honesty was refreshing and his work ethic is uncompromised. He keeps an immaculate shop and runs on time I will be bringing all my cars to Willow for service from now on. Thank you Brian & Willow mechanics.

Willow Automotive Services is the BEST. I spoke to Brian about getting my front and rear brake pads…read morereplaced here and he quoted me at a very reasonable price. I had called around for a few quotes and this place was one of the cheapest. I had told Brian that I needed to drop the car off EARLY (6:30am) and he said it was no problem! On the day of my scheduled service, I arrived a little before 6:30am and someone was already at the shop waiting for me! Great communication, very responsive, and great customer service! I'm so happy this place is in the South Loop. It's my new neighborhood car shop!! They're closed on the weekends but their door says open Mon-Fri 9am to 5pm. Fortunately for me Brian and his crew were able to work around my schedule. =) They're located close to many bus routes so its easy to get here to and from work while your car is in the shop.

This is a small family owned business. I have been patronizing this business for approximately 8…read moreyears. I was actually referred here by my dad. Josh (owner) and his team are accommodating to their customers and provide fair pricing. I will admit they are not as fast as I would like them to be, but I will say some of that is due to Josh and his team researching and negotiating prices for parts to charge their customers a fair price. In addition, times where I have need a ride to and from their facility, one of the Brown Tire team members were generous enough to provide a ride to and/or from their location. In my most recent dealing with them, my car was in the their shop for almost two weeks. Josh knew the inconvenience and detriment the delay in having my vehicle caused me that he was lenient on the price and cost of services he provided me. His team is fair and aim to please. I will advise that if you go in for a full oil change (oil and other fluids), because they are so busy to leave your car or prepare to wait. It's easier to get in and out during the weekday, and if you must go on a Saturday, get there at 8:30 when they open to get serviced first.