Slow customers service, food is never ready, the waiting time for an item is 7 to 20 minutes long.

It's Decent value clean restaurant an good in a pinch on your way home kids love it

Unfortunately this location has truly gone to hell and should be closed down. Employees have gone drastically down hill and wait time is minimum 30 minutes with employees constantly lying about when the food is coming out. This particular Panda Express was never a beacon of functionality but truly it's become unbearable. Two people who were there before I arrived wound up just leaving because the food that would be out in 5 minutes continued to never come. read more

This is my son's favorite restaurant. When I mentioned that the regular coke was actually cherri coke, the cashier agree with me then decided to ignore me, I ask for a GM, explained her the situation, she was on the phone for a long time the she ignored me and when back to cook, I asked another employee for a partial refund because I was ignored for a long time. she told me that I had to dump all the food in the garbage, I told her that my disable son was already eating and he was ok, she said " that's not what we do ove here, if you want refund dump everything" I never felt so bad in my life when I was taking my son's favorite food away so I could get a refund. I was'n yelling or being a Karen, I just wanted my regular coke and enjoy my food. Those people working there have no manners and they were so rude for asking me to take the food from a disable person. SHAME ON YOU. read more

A few months ago I would've given this place 1 star. I believe it's under new management and man it's so much better!! I went in at lunch one day last week. I got a plate with super greens and orange chicken. They had just run out of orange chicken. Told me it would be about a 7 min wait bc they were a tiny bit understaffed that day. I said that's fine and decided to wait. They gave me a drink while I waited which was really nice. I believe the girl that checked me out was the manager and she was so nice and it was a nice change for that location! My plate used to be half full and seemed like it had been sitting for awhile. Now when I go in everything seems fresh and they fill it up. So happy this place is better!! read more

I usually buy Panda Chow mein exactly like 3 times a week because my son is autistic and he has a fascination on this kind of food, but in this location this chow mein is really bad to much vegetables like 80% I usually bought 2 large sides to get a small bowl of noodles, does any one experience this or is just me! read more

Panda Express - This is what they offered - Chinese Near Me - Alpharetta, Georgia

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Hi so, the customer service is NOT okay. The food is great, but the people who serve you are rude. The one who served me was Natalie, and she kept sighing, and when I asked her about the prices, her tone was beyond rude and unprofessional. DO BETTER!! read more

I'm a big fan of Panda Express. Contrary to what the name may imply it is not Chinese but Chinese inspired. But I'm completely okay with that. (If I want "real" Chinese food in Georgia then I would need to hit Buford Highway.) What I like the most about Panda is it's consistency. Regardless of which location or what time of the the day their food always taste about the same. The portions are generous, the price is right and the location is super convenient. This location is in front of what use to be a Target on Holcomb Bridge and Champions Green Parkway near a group of town homes (Towns at East Village). As you turn by the light there is a small round about and there are a group of small businesses by the town homes. Panda is located next to the Sally"s Beauty. I've never had any problems whenever I come here. Everyone is friendly and the dinning area is always clean. My food always taste fresh and I always leave a happy customer. Thanks Guys. Keep up the good work! 1033rd review 12/25/2017 read more

Panda Express - Chinese Near Me - Alpharetta, Georgia

Great customer service!! especially, Ms. Natalie!! she was amazing, she had smile on the whole time even though admittedly I got there late, just before closing. Best experience I've had at Panda Express, solely because of Natalie! :) read more

My wife had two doctor appointments an hour and 20 minutes apart so we decided to get a quick lunch. We almost never eat fast food and didn't want a burger. We found a Panda Express and decided to try it for the first time. The service was quick & efficient. Every thing that we chose was delicious and we were in and out in 30 minutes. I gave it 5 stars as a fast food place. It is not the kind of place I would recommend as a dine out dinner experience. read more

I like Panda Express, the food at this location is just always nasty, like it's been sitting out forever. The customer service has never been good. read more

The door says 1030 on it!!! open the $$$F''''NG$$$ DOOOR AT 10:30 no 10:50!!!!!! Finally opened and there was no food out......apparently someone overslept!!!! TOTAL BULL---SH-T!!!!! And the employee who opened the door was rude!!!! I asked "Are you open???" Her reply was "NOT REALLY" GET YOUR SH-T TOGETHER PEOPLE!!!! Standing at the counter until almost 11:00 with 20% of the food cooked, well at least it's fresh not like the last time I ate there!!! read more

The customer service was outstanding!! Jordan was very polite and professional. Made our night even better!

Well I love Panda Express, but the guys in this location sucks, the servers left the bowl half way so you pay for almost half lunch, and the cashier don't even put fork or cookie in the bag ( maybe they need to save money). Next time I go to different places.......Sorry but it's true read more

I mistakenly put in an order at the wrong location and Otham was nice enough to make my free orange bowl!! Being a rideshare driver I count on these free meals and happened to be at the wrong location but the very nice guy IS so nice I would come back to this location just because of him!! Thank you so much Otham GOD BLESS YOU! read more

Online ordering said they didn't have rice so I drove over to check - no rice, white, brown, or fried. How does a Chinese place run out of rice on a Friday night? Good lord . . . read more

I got rejected to even enter the store because I did not have a face mask on, I understand we are going through a pandemic but if I don't have one you should have a box ready to give me one to enter. You are not law enforcement. You can not force that policy. read more

This place is the worst location I've been to. I've only received decent food once, every other time the entrees look like they've been sitting for a while. Food is rubbery, veggies dried and rice was raw! The service is also horrible. It's like it would kill them if they had to smile. My last visit for me! read more

This location continues to go downhill. Stopped in today and got the Kung Pao Chicken and Orange Chicken with fried rice. The Kung Pao Chicken was just vegetables and mostly zucchini (which I don't really like). In what they gave me I had three pieces of Chicken. The fried rice was cold and tasted more like white rice with a little soy sauce in it. Typically I am "full" after eating Panda Express but today after eating I feel like I need to go out to dinner. They also did not have all of the entrees. No Beijing Beef or SweetFire Chicken were available or being cooked at 6:30. Staff was also not friendly or welcoming. read more

It's Panda (friggin') Express. Who doesn't love this place? If you notice your only bad reviews sound like it's moving from people already having a bad day. Except the one with the staff complaint, I could see that being an issue. BUT! The food here is exceptional, you've ruined all other teriyaki chicken for me because I don't like all that breading on mine anymore. This juicy, grilled, tender chicken teriyaki is what's good for me. I've also tried almost everything on your menu and have yet to be disappointed. The food size options are great as well starting with the small bowl to a plate with 3 meats. I can't tell you what you're doing wrong because I haven't found it, this location has my seal of approval, keep it up! read more

Holy Farging Hell does Panda Express suck at Chinese food. I kinda knew this but decided to give them a second chance. Whoa is it bad. Phooey!!! The food sits like a buffet and you choose what you want. Gee, what could possibly go wrong with THAT?! Yuck. I'd eat a burrito out of a gas station before I'd ever come back to Panda Express. Positives: --Staff was less surly than I'd be if I had to work there --Pepsi products --Local cops eat there (not sure why that's a positive, but cut me some slack, I just had a horrible meal) read more

Stopped in at 8:45 15 mins before closing for a to go order and was told the kitchen is closed and that I could drive to Peachtree Corners down the road that they close until 10 pm such poor customer service! The kitchen I would think should close at the time that the sign on the door and plastered online states, trust me I'm not the one to leave bad reviews but this was a shocker i will definitely never be back to this location. read more

was not open on time went to the door at 10:35 employee ram to door and LOCKED IT when let in no food was ready fuck this panda and only had large cups so if you wanted a drink you had to pay 3 dollars read more

Food is alright. Workers are rude. They just look at you when you say thank you. Horrible service. No gloves while serving.

The service here is great, super quick, and friendly. Ive had Panda Express food a million times so there's nothing new to say about that but all the other places that I've been to never treated us as friendly. read more

Panda Express has always been my go to place for "American-Chinese". I frequent this location as it's near my house. Food has always been consistent and warm. Staff always friendly and serves you quickly, in an up kept and clean establishment. If you've never eaten at a Panda Express, and expect the same quality as a sit down American-Chinese restaurant, you may be disappointed. For me, I actually prefer this place, especially for the Kung-Pao chicken. Rice/noodle and two proteins will cost about $8.xx, $9 even if you choose to round up for their charity :) read more

If you're planning on going there an hour before closing (or definitely after) just go somewhere else. They don't have any product left and will be rude when you even ask for basic menu items like lo mein. read more

Food was well kept. Good customer service. Good verity to choose from. I did not want to cook so I said let me try Panda.

Trash of an establishment. Service is sarcastic and rude and the food is horrendous and always gets the order wrong if I order on line

This is ridiculous! I stop here every Sunday after church. It's around 11:30! Twice in the past three weeks I have been told they have no white rice. Are you kidding me? a Chinese Restaurant with no white rice? Very disappointing. read more

Used to love coming to this place but service all of a sudden went downhill. My bf went in to get me something to eat at 7:46 (and the store doesn't close until 9) and they were low on entrees and the ones that were left were old and had been sitting. They refused to cook more food to replace what they didn't have resulting in us having to leave to get food somewhere else. Total inconvenience. read more

Food was okay but service nonexistent. I tried to phone in an order and was told they wouldn't take it - I had to go online. So I went online and placed it, but then when I went to pick it up, one girl was working her butt off behind the counter and another on the drive-through while the manager and another worker lounged (on their break?) at tables. I was the only one in the store, but no one greeted me or even looked at me for five minutes. Then the two employees lounging saw me glaring at them, so they went to hide in the back instead of helping me. The poor girl eventually directed me to the pick up area. As pictured on the menu, the Big Plate looks like generous helpings of 3 entrees with a little rice plus a side item but is actually a little bit of three entrees with a lot of rice as the side. read more

Food is always good but the staff is slow as molasses! I have been waiting in line for 15 minutes now and they only have 1 person taking orders. This is ridiculous!!when they first opened it was really efficient, but the past 6 months, downhill fast!! read more

Absolutely terrible service here. The young lady working up front was rude, and anything we needed/asked for seemed to be a problem for her. If you hate your job, then quit sweetie. read more

Panda Express - Absolutely terrible service - Chinese Near Me - Alpharetta, Georgia

I had the bowl with fried rice and teriyaki chicken with the teriyaki sauce on the side. It ended up being exactly like chicken fried rice which is what I wanted. The veggie eggrolls were also good - you get two in an order. It seems the most popular item, at least tonight I was there, was the Angus steak entrée. read more

What can you say about this place it's panda express the food is OK but not great. The service is quick but this place does not have a drive-through so you have to go in. Also if you arrive within an hour of closing expect much of the menu to not be available read more

This panda is crap ,, was there waiting for my food for about 30 minutes... cause they didn't have chow mein ready .. once it was ready they totally forgot about my order ... told me if I could wait again ... I thought was bs .. they don't take their job serious .. ,, .. & still didn't get my food .. .. the servers are so disrespectful,, I highly consider not to stopping by there.. read more

Service was fast. I enjoy the noodles and the teriyaki chicken. The chicken is cooked properly and the sauce tastes fantastic.

Employees are too incompetent to understand that their online orders system cuts off at 8:00pm but store doesn't close until 9:00pm and they will not honor the order and claim the system is down and they will not make the order in store "don't bother driving here because we won't honor our website" according to the employee. Employees there usually have a bad attitude but to refuse to honor your own coupon and online order is just sad. Food at this location is also sub-par compared to others. Too much oil in the entrees and rice is usually undercooked. Will not be visiting this location again!! read more

I Love the food is and good temperature, good vestables, Chow Mein, Kung país Ckn I love it Yummy for my Tummy. Cashier is awesome. Good and fast service. read more