Service was the worst I have seen at this location and don't plan on going back. Went in with a person from my work (who is handicapped and in a wheelchair chair), got in line and waited our turn. Once it became our turn the lady behind the counter asked what we wanted we told her and had to ask questions to clarify what we wanted, then she passed it off bec we were taking too long and started serving the customer behind us this happened three times until the lady working the register had to come down to finish our order and so we could pay and leave. By this point more than five customers behind us had ordered gotten their food, payed, and left. This was terrible service and disrespectful to us due to the us being a little slower Bec are party had a handicap person who needed assistance. Do not recommend going. read more

Lexi and Jason were very friendly and fast! I ordered fried rice and orange chicken and broccoli beef. It was awesome! read more

There's a love and hate relationship with the PE! If you haven't eaten here, it's fast food Asian. Limited menu. The best things on the menu are the Honey Walnut Shrimp, and the Orange Chicken. These are the all time favorites. The restaurant says there isn't a vegan/ vegetarian option other than the rice, and that's due to cross-contamination issues. However, if you are health reason vegan, and not ethical vegan, there are many options available... but you will face probably cross contamination For PE pros, though, be sure to try the Orange Chicken with Bacon! Mind blown! If you are super low carb, you can get the beef with Cabbage! Almost no carbs at all, and it's delicious. The whole menu is hackable! Also, I wish they would bring back the spare ribs! So Good! read more

Nine minutes for a f@cking eggroll Bruh .no reason why we should have food ready for consumers to purchase 4 hour before you close read more

They only give you 6 shrimp in a bowl and charge $1.50 more. Get your moneys worth somewhere else in my opinion. read more

Panda Express - Pay $1.50 extra and $10 for a bowl and they only give you 6 shrimp. They don't give you your moneys worth. - Chinese Near Me - Decatur, Texas

My husband and I recently started going to the Decatur, Texas location, I am a total fan! The staff is wonderful! They are truly invested their customers and the food consistently delicious! The space is roomy. The bathrooms are clean. We visited another location (do not remember where). It was not good. The manager, Jason, is completely invested in his team and customers! Gara and Alina are so excited to serve customers and get them what they want as well as offer a suggestion if they are not sure. I am so excited we stopped in to eat. We are completely addicted! SO DELICIOUS!!!! GREAT LOCATION!! Julye Byrd Azle, Texas read more

This place sucks your orange chicken is chewy and soggy you barely put some orange chicken in my thing and it's starting the piss me off never eat here again read more

I have eaten here several times but today was not good. The orange chicken was very dry with NO sauce. It tasted like it was cooked yesterday. The noodles were very dry also. I felt like it was yesterday's leftovers! read more

I've always had good Service. The staff is friendly. The differant combinations you can order really helps. The food is good.​

How do you say "sucks big time" in Chinese? Like the other reviewers said, they have practically nothing on the menu. I stopped by after work tonight and they had THREE items that they can offer. What a joke! Why even bother to stay open and stay in business? I won't be giving them another chance. I won't be back as a customer EVER. Bye. read more

Fast food Asian Cuisine. Pretty much like in the mall version. Glass case housing some of the best Asian Dishes. They have dishes like Orange Chicken, Shanghai Angus Steak, Sweetfire Chicken Breast, Grilled Teriyaki Chicken, Broccoli Beef and more! For a plate you choose two entrees, then your choice of chow mein noodles or fried rice. They also have egg or spring roll as well as cheese wontons. We were hungry for a meal after being on the road so my husband pulled the big rig right in the adjacent Walmart parking lot. We walked in to a crowded little restaurant. The food attendants were courteous with our order...even let me sample (toothpick style) several entrees. I ordered Broccoli Beef, Honey Walnut Shrimp with chow mein noodles. It was tasty, hot and just the right portion size. My husband ordered Orange Chicken, Grilled Teriyaki Chicken and fried rice. He said it was fresh, seasoned right and given a good portion. He was least impressed with their fried rice. We both agreed that the chow mein noodles were delicious. That will be our choice for future visits. As for me, I love cheese wontons. Most places get it right. Just cream cheese combined with a "hint" of sweetness and deep fried into the four points. Lets just say I wasn't a fan of theirs. I managed to eat one but threw the other two away! Thumbs down Was this an Ace in the hole, top of the tops? No! But it wasn't bad either. He and I just prefer the local neighborhood Asian restaurants verses a chain such as this. ;). Happy eating! read more

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Panda Express is the best food. I like the rice and all the chicken. The sauces are also pretty good. . If you like this type of food you should like this. I recommend this. read more

Panda has decent food but this store is less consistent than most. It also has very limited hours you can eat in and you can't eat in at all on the weekend. This doesn't make sense. I hope they get better but not holding my breath read more

The food was barely warm Portions were decent but I'm on the road. Wish it would've been UPDATE: Someone from Panda did in fact reach out to rectify the situation. UPDATE: As luck would have it we ended up at this same Panda driving into Dallas. After spending close to $20 bucks on a carry out order, I asked the cashier for a cup and lid to go. She says I'll have to charge you for it. I say for an empty cup with a lid AFTER spending $20 bucks?!?!?! I'll starve before I EVER step foot in this Panda again!!! read more

Panda Express - Panda receipt - Chinese Near Me - Decatur, Texas

Never really gets my requests right no matter how many times I ask and always a bad attitude from most drive through workers. food is decent enough to over look it read more

Thank you for cleaning up Panda in Decatur. Stopped going because the store was filthy, bathrooms worse and food sub standard!!! Fast forward to now, walked in and wow clean, clean, clean!! Food looked and tasted wonderful!! Thank you new manager!!! Huge difference. read more

Stupid slow. There is absolutely nothing fast food about this place. I don't get it. The food is already cooked! This Panda makes Whataburger look quick! read more

The only consistent thing about this store is how consistently poor it is operated. Always a 7-10 minute wait for items that obviously should be consistently refreshed and out of Root Beer? Really? The ONLY reason we continue to patron this place is because options for Asian are few. read more

I stop by this Panda Express in Decatur at least once a week and the only thing consistent about it is that they are always out of what I order! I don't understand being out of several of their entrees every single time I go there. If this happened just occasionally I could understand but it happens every single time I order! Oh and always check before driving off after they your order out after waiting over 5 minutes...never have fortune cookies nor the correct sauce! read more

I eat at Panda Express across the metroplex, and this hands down the worst of all the ones I have visited. They are always out of something, the food is overcooked, and the rice is just bland. I go back because of convenience, and regret it every time. read more

They are always out of everything, the workers are extremely rude. I asked if they had lo mein, they basically insulted me when they said only brown rice.... What am I a yankee! read more

Excellent service and efficiency from the staff. Very kind and personable! Food was hot and fresh and terrific! Drinks were cold. Cheers to everyone working 2-2:30 on 7/31! read more

This place is obviously a national franchise, but I will say that our location absolutely sucks. They're ALWAYS out of something, staff is generally unaccomodating, and the food almost always looks old, or like a PF Chang's microwave meal. read more

gave me literal explosive diarrhea with the worst stomach ache

i'm sorry to complain but there was a pi of hair in my food. and the rice was really dry

Too expensive for what you get everything ends up the veggies no meats or noodles. Half the time you order off the drive thru menu, they say sorry we are out, our truck hasn't come. Its just crazy to me. Shrimp is good read more

I guess I'm just not a fan of Panda Express... but food tastes really good when it's 5 pm and you haven't eaten ALL day... so I give them 2 stars. It could be worse. Besides, in Decatur, your options are limited. This food chain serves Chinese food that is about mall-quality. It's alright. Not good. Not great. Just okay. Do not get the chow mein noodles. They taste like foam and have very little flavor. Seriously, I don't know how anyone could claim to enjoy them. Plus, these today were cold, which made them all the worse. read more

The customer service is horrible! Several weeks ago I went to get my favorite orange chicken, egg rolls, rangoons and Angus steak... I was placing my order and was rudely and repeatedly told "we're out of that" I asked for a Manager and was told "there wasn't one" so I asked who was in charge, the girl on the speaker said "I am" . The young lady that gave us our food at the window was very nice, but a bit timid, I told her that I appreciated her kindness, she said "I'm new". I then asked her who I was speaking to at the window, and a girl behind her rudely said "that was me". I told the girl in the window if she was being trained by her, to make sure she didn't treat customers the way "the person in charge" does! So not only was I not able to get what I went for (it should be noted it was around 5pm when went), I was treated with total disrespect! I didn't post this before, but my daughter went today and was not treated very nicely, and go figure... they were out of several items.. was told there was only one egg roll! I hope that the General Manager or owner of this location reads these reviews and takes a serious look at what's going on at this location. I know people from other towns nearby who drive to Decatur have also told me they've had issues! read more

I went to panda like 30 minutes before they close and I told the female what I wanted and it was fried rice and Beijing this dumb ass girl that took my fucking order gave me teriyaki chicken instead of my goddamn Beijing beef??? How the fuck do you get teriyaki and Beijing mixed up?!?! read more

I like panda express, but at this location drive thru is slow every time I go there. It is ridculious. They need at different plan for how to service drive through customers. read more

FYI, don't go there if it's not a peak time. Ordered string bean chicken with brown rice, the bottom half of the green beans were obviously not fresh and covered with a fresh entree. Also, found a bug that looked like a grain of brown rice..but brown rice isn't stretchy. I will not be returning. read more

My wife and I eat at the Decatur Panda Express whenever we feel like Chinese food. The food is excellent! The service is great! The staff is friendly and courteous! We usually get the "Bigger Meal," which is 3 entrees with rice, and share it. Our bill is very reasonable for the amount of food and two drinks that we get. In fact, it costs us more to get two meals at the local burger places. I definitely recommend this place. I also recommend the "Sweet Fire Chicken Breast" and the new "8 Treasure Chicken Breast." read more

Food is delicious as always but really disappointed in the fact that more tables were dirty than clean and with how busy it was seeing an employee taking up an entire booth on her lunch break. read more

I had never been to Panda Express. The drive thru person was very helpful and nice. I was trying to get something for my Mother in the nursing home near by. She wanted fried rice and orange chicken. You had a meal that was priced perfect for her and the person answered all my questions. and I thought the price was great for chinese food. Also, my Mother is a picky eater and she ate almost all of it! My reciept says the person helping me was Margarita. read more

The girl working the drive thru window was rude. She was sarcastic with me and with the person in the car behind me. I work in fast food and can understand how hard it is staying positive sometimes, but you should never direct your frustration at a customer. read more

How are y'all going to shut the kitchen down hour before y'all close? Why have your hours say close at 10pm but y'all don't have fresh cooked food out for the customers. read more

we aways come here when we go to irving , tx n we aways go thught the drive thugh to get dinner but sometimes we dont make it on time because they close at 9pm so we have ot go somewhere else sometimes , wish their was a panada expess in grand junction colorado read more

Not sure why this Panda Express isn't as good as the others but it's not. . The chicken is chewy and filled with gristle, the veggies and chow mein were under cooked, and the egg rolls were so over done I couldn't chew them. . . I thought maybe it was because they just opened so I waited a while before a return trip. . . all return trips since have been equally unsatisfying. Way too expensive for such poor quality. Go to Moua Asia and get 10 times better food for cheaper and faster most days. . . read more

There has been a noticible increase in the amount of cabbage present in the chow mein. Today I recvd more cabbage than I did chow mein. That's my only issue with this place. Service and food is always great, PLZ DONT PUT SO MUCH CABBAGE IN THE CHOW MEIN!!! read more

As good as any Panda if not better. Thrilled to have a Panda in this small area, and I eat there frequently to show my support and support my tastebuds both. read more