App website said order was ready. Had to wait about 8-9…read moreminutes, Asked for a courtesy cup for ice. Employee handed me one, and said don't get anything else, or I'll have to kick you out! Was this necessary? Got home with the order, and the buns were on the stale side and the burger sandwich overall was very messy, and didn't taste good, and looked way smaller than 3 years ago. $7.99 for a whopper isn't worth it with the current quality. Never again.

Ordered online and picked up in the drive through, the staff was polite and the line moved quickly…read more Food was very enjoyable for the half of the order we actually received. Apologies for the rant ahead of time but I have yet to go to any fast food place in Lebanon and have them remember my ENTIRE order. The order was for two people so the order size is not a valid excuse. Part of the order they forgot was our fries, however ironically enough, they made sure to remember all our dipping sauces for them! AND there were 3 fries in the bottom of the bag! Would love to say the rest of my meal was as good as the first half, but I wouldn't know...

Not sure how you can give a place that makes the food the way you want it anything less than a four…read morestar. The food has the several times I have been there fresh and well portioned. We have always had prompt, and appropriate service. The restaurant itself has always been clean and well kept. Have not had the opportunity to visit the drive-thru but there is one here. Love the protein options and the red chimichurri sauce which adds a really nice smoky flavor.

Food was terrible and cold. It was ready on time, but cold and awful. Every once in a while I need…read moreto go here to remind me why I don't eat at Chipotle

I'm giving up completely on this place. Every time I visit there is always something missing or…read moremultiple things missing. I shouldn't have to check the bag every single time to make sure there wasn't a mistake. The fries are always cold and mushy when i get them too.

40 minutes for just a small meal some little kids threw a vape at me , cashier having no money, the…read morecashier was genuinely incompetent and could not count.didn't know where the straws were and gave me 9/10 nuggets a worker not knowing to count money. Also the fries were burnt and the lobby was a mess. Btw this happened on Saturday 5/9/26 around 8 to 9 pm

Yes, I recommend this JITB. Food was hot and tasty, but no napkin and no sauce as requested.read more

We order off the online menu a lot, our orders are consecutively ready within the 7 minutes it…read moretakes us to drive over to the location. Orders are always correct (unlike McDonald's) and staff is quick and friendly. Online deals are great.

I've been meaning to complement the owner, managers and employees of the Lebanon Carl's Jr for a…read morewhile now. They have consistently been very polite, and accommodating! It is by far the best fast food place in Lebanon in my opinion. They have a diverse menu, and don't have an issue with substitutions. I add jalapeno's to most sandwiches, substitute sauces etc all the time. They never hassle me or attempt to charge extra for small changes. Something that is very important to me. Also the presentation of the items are always consistent which make them more appealing as well. Because of this I make a point to stop by when ever going through Lebanon rather than elsewhere. Long story short keep up the good work Lebanon! Update: from June 2016, Had a good run. Went through asked for same items with substitution, couldn't hear on speaker they were going to charge me double. Lucky wasn't much of a line, I was able to ask to cancel my order. Employee said I can ask for stuff on the side for free for future reference but substitute on sandwich cost extra. Not a big deal, doesn't make since wasting plastic cups. Actually last time went through. It's the simple things...

The burgers are good and fries are good as well. The price is a little bit higher than some places…read more But for the food quality it is OK. I think they either don't properly maintain their drink fountains or don't check to keep the thing stocked right. I always order DR. Pepper. and It usually never tastes like DR. Pepper. My husband always gets a pepsi or coke whichever it is they have there. But neither soda tastes like a DR. Pepper. most times they both taste like a diet Pepsi. We have gone into the lobby to order a few times and it tastes off when you go in there also. One of the times it tasted almost entirely like soda water and was near clear like a weak cup of tea. We had to tell them about it. and they got me a soda fill from the pump behind the counter and it tasted better. But if you order delivery or don't taste it at drive through it will likely be off tasting. They really need to keep on it. We can't be the only ones that notice unless no one else cares what they are drinking.

This is ridiculous my wife ordered food not a big order mind you but yet another car that ordered a…read morebigger meal got there's first then my wife had to call and they said they are getting ready and packed and still did not bring it to her she had to wait in the car cause our baby was sleeping and she still had to go inside to ask about our order and the employees forgot to bring to her mind you she ordered it on the app it has been damn near an hour till she went inside to get our food they acted like they didn't k ow about the order when it was siting on the counter the whole time I hope they all have a bless day

Wait was only 11 minutes for a large order. Young lady attending the drive through was very prompt,…read morehelpful, and kind

Amazing food taste very good and this is a five star restaurant. You guys come here and eat the…read moregood food.

Great food and clean atmosphere, but no changing tables in either restroom! Service was friendly…read morebut will not return due to lack of changing tables.

I ordered an "$8.00" Steak Philly 6 inch sandwich. sandwich only. It was very light. I had to stop…read moreand look to see why. The sandwich is half empty! Just a little meat. A little cheese, and the recommended mayo. Hmmm... why the recommendation? Is it to hide the taste or lack thereof? All I know now is that I will never so to this very high cost sandwich shop that gives only half of what they should. And...I tip for polite service...to top it off, the cashier was not very polite as the tip screen was quickly placed in front of me - while stating "one more thing."

Customer service, the girls working in back & drive thru were busy busy an girl up front busy…read moreflirting with some boys she knew took over 10 min just talking slowly wrapped sandwiches an talked in between. I said something several times no response. an I was next in line other people came in behind me and she still continued to talk to those boys then she started our sandwiches and then the bread buzzer went off so she just turned around without saying anything and started to take care of all the bread in the middle of leaving our sandwich sandwiches with only cheese on the counter finally, one of the girls from the bat came up and started helping, but they had to go finish what they were doing so I still took her a while she did not listen to what we wanted on our sandwiches or what kind even she asked us the same question over and over and then didn't acknowledge it even she unbagged it into something else after we said we wanted to get bagged certain way. She should've had more help an more training! She had light pink on her hair