4 stars because the employees that have ever helped me are super nice and work hard. In the evenings there can be a line out the door so be ready to wait, but sometimes you get lucky. Never had a problem with portion size, it's normal, it's not 2012 anymore where they heap it on... Today I decided to try the grilled chicken and I was hugely disappointed, straight to the trash. It was rubbery, stringy, and the first couple of bites tasted fatty like the fat on a cooked steak, but it looked like a regular meat piece. I don't know if this is lab grown chicken or WHAT, but it definitely did not taste like chicken at all. Not sure what's going on, but yeah, never ordering it again. If you never had this experience, please keep ordering. Maybe it was a one off, idk... but based on this I wonder what their meat is made out of... read more

Panda Express - Chinese Near Me - Rancho Cordova, California

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Gave them another go, big mistake. Cold food, tiny portions. Not sure what happened to Panda but its just not worth the price anymore. Sat in line watching everyone get tiny portions, almost like we were in the great depression at a soup kitchen or something. Respect your customers and their money. Without us you dont have jobs or a business. Pitiful and quite disrespectful. I will be contacting corporate (which I never do) and getting reimbursed. I have the employees name who helped me, but I wont be rude and post it here. Do better. read more

Sometimes you just feel like Panda Express! The food has been consistent and their orange chicken is the best according to my kids. The servings are generous and good value especially compared to most fast food these days. I ordered through the app and appreciated the text message when the food was ready. The inside of the restaurant was clean and bright. This location has a pick up window around the side of the building which streamlines the pick up process. read more

Panda Express - Plate with double orange chicken, half greens and half fried rice - Chinese Near Me - Rancho Cordova, California

They don't really care but I'm going to leave a review here anyways since their 'contact us' form is conveniently not working right now. I've been going to this location on and off for quite a few years now and they used to be SO good. However lately here is my experience on recent orders: 1) They BURN the chilis used in the hot dishes (like Kung Pao and the new hot Orange Chicken). Like literally BURNED almost to mush. They are supposed to be roasted, not completely burned black. These burnt chilis cause the entire dish to taste like burnt ash. 2) The chow mien was dry and thin and the rice was dry and cold 3) Half the chicken in the Kung Pao contained big disgusting pieces of fat and gristle (or something else hard to chew) ICK!! 4) The portions are about 25% smaller than they used to be, including the little single entree little boxes. Google it, it's true! I remember the days when you could get a dish packed full of food. Those days are gone. Although with inflation and raised minimum wage I guess I can't fault them for this. It's just something to be aware of. You can still get full plates from other Chinese restaurants, but they cost $3 more and don't employ as many non-owners/non-relatives, so that's probably why they can afford to load up a dish. Also, those independent restaurants don't pay ridiculous franchise fees to pad the pockets of the CEO's living in mansions. I haven't tried any other Panda Express locations yet, since I've lived in Rancho for over 30 years now. But I'm done with this crappy location. I can live with the smaller portions but NOT the burnt chilis and dry, flavorless rice and chow mien. read more

Panda Express - BURNT chili peppers. There's more but they were burnt to mush and hard to grab. Made the kung pao taste like it was mixed with burnt ash. - Chinese Near Me - Rancho Cordova, California

This location offers a convenience window for online orders. Our order was immediately ready upon our arrival. I noticed the new packaging was slightly compact. The servings were slightly smaller, but the flavors were consistently tasty. This location appeared well staffed serving the customers swiftly. The restaurant was clean with seating plentiful. read more

Panda Express - Spicy orange chicken. Tasty version! - Chinese Near Me - Rancho Cordova, California

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Ordered a 2 item entree to get home to half of the meal missing. Literally only gave me chow mien. I didn't think I needed to monitor them scooping in the orange chicken. Maybe less focus on writing the items and asking for donation and more focus on making sure the customer has what they paid for. Thank goodness I was able to come back for the entree part that I already paid for but nothing for inconvenience. read more

Panda Express - 2 items entree without the entree's - Chinese Near Me - Rancho Cordova, California

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I came here expecting to order the eggplant tofu, but was disappointed to see that they no longer carry it. But I was hungry and decided to wait in line to order chow mein and super greens for myself, and I was with my family too. It was during lunch hour and the line was long and moving really slow. So I placed an online order while waiting in line. I was with my toddler who didn't want to keep waiting in line, so I sat down while my other family members waited in line. When they finally got to the counter and mentioned they have an online order pickup, the employee pointed somewhere but didn't say anything so it was assumed that they were working on it. When my family member got to the cashier and mentioned again that she has an online order pickup, the cashier also pointed somewhere but didn't say anything. So my family member kept standing there. Finally I went up and said that we have an online order Pickup. The cashier said it's over there. We didn't know where over there was. Finally they told us that it's outside. So my family member went outside but there was nobody working at the pickup window. So she went back inside and they brought out one of our online orders after we told them we had two. So we had to go back and ask for our online order again. From the time that we got in line until we got our second order took about 45 minutes. There are no signs explaining that their online order pickups are outside and the employees also don't explain that. read more

There were about12-14 individuals sitting at tables and visiting and leaving no where to sit. Mentioned to the manager she could ask them to leave but she was reluctant to do do! Will find another location to use!! Then found out that Black Pepper chicken was no longer on the menu. Most likely some marketing idiot trying to drive customers away!!! Wonder if it was the same idiot that nearly crashed Cracker Barrel!! read more

I picked up an order that I placed on Grubhub. I show the order details to this older woman who works there, and she says no "I need the confirmation." But that was the confirmation. It was literally the confirmation on the Grubhub app with the order details. The only thing missing was the name, but that's just how Grubhub is. She made the whole pickup inconvenient and I had to wait in the cold and drizzle for another person to come help. Like, if you're gonna be bad at you're job or confused about something, at least be nice about it, it's even worse that she was completely rude about it. Like sorry you don't know what an order confirmation looks like. Also, I'm over here holding my phone showing my entire app with the order details and saying my name too, like what else do you want from me? Why are you running this place like it's the pentagon, please. Avoid this place for pickup, or just try to avoid that old Asian woman. If you see her about to help you, don't even bother, your day is about to be ruined. read more

Paid 11 dollars for a plate with barely and entree sized of meat to call and entree. Thanks. Can't come back if my money doesn't reflect on the amount. read more

Panda always hits the spot! This one can get a bit busy sometimes, but if you come at the right time, it's great. Staff is always friendly and greet you when you come inside. I've never seen it not clean, so that's good. And it's panda, so it tastes great. read more

Old reliable Panda Express. The food is always mediocre but I cannot complain when I get a 3lb plate of food for $10. The chicken was a little soggy but overall still okay. read more

Panda Express - Teriyaki Chicken, firecracker chicken, chow mein, white rice - Chinese Near Me - Rancho Cordova, California

The food is good, the service is fine. BUT, when you order online for pick up, 3 out of the last four times we were missing something. In two orders we didn't get an item (large entree) ordered in addition to a family meal. In the third order: we ordered the large spring rolls (12 rolls costs about $12) but got a small (2 rolls). We tried to call and after the 5 rings we got "no one is here to answer your call, goodbye." and the line would disconnect. We tried emailing corporate and it's been days with no response. If it was just one time, everyone makes mistakes. But more than half the time? Do I think they are doing it on purpose no. I think it's a busy place and easy to mess up one item in a large order. This is serious failure due to the number of mistakes. read more

I ordered 2 of the 3 item meals. I paid and lifted my bag to go. It felt light. One of the boxes was correct and the second box only had chow mein and was missing all 3 entrees. They played dumb when I showed the 2 girls filling the plates and there was no apology. After reading some of the other posts, this seems like a common theme for take out orders. I won't go back. read more

Had a potluck at the office and my go to place is here. They have a party tray of chow mien and it's always worth it. This location is clean with a lot of parking since it is in a strip mall. The service was great and the staff so nice. I tried to get it delivered but you have to order two party trays to have that done which was disappointing . So I had to run over here and get it instead. Of course everyone thanked me for getting it hahah people love fast food Chinese read more

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The staffs seem very friendly. This feedback is about the quality/portion of the food. See pics. I ordered a bigger plate and please see the pic. There was very less portion. As you could see the container is like 60-70% full. I thought they misread my order and only added 2 of my entrees instead of 3 but that's not the case. The staff explained that they were asked to follow the X oz. I wasn't alone. I could see another customers asking why the portion is so small and the staffs had to explain it to them. Panda Express should be ashamed of themselves for serving such a small portion. read more

Panda Express - Chinese Near Me - Rancho Cordova, California

I could honestly say I really do like coming here to this location. My husband and I come here plenty of times and the times we have came they never disappoint. They always have good service and the portion sizes are always more than enough. We always leave satisfied. So thanks.! Definitely one of our go to spots!! read more

Had someone pick up lunch for me today and ordered two entrees. Blazing Bourbon Chicken and Beyond Orange Chicken. Both were so burnt I could barely eat it. I was going to eat half today and half tomorrow. ate what I could and threw away the rest. The Orange chicken was so burned, it was black on both sides and almost broke my plastic fork. The Bourbon chicken was still a little tender, but was also very burnt. All I could taste was burnt meat when eating both. Unfortunately I was in no position to take the order back. I guess they don't care what the serve when they know it is take out. I am very disappointment in this meal, AND will need to spend more $$ tomorrow getting another lunch. read more

Panda Express - Chinese Near Me - Rancho Cordova, California

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Went on in on Friday to pick up a preorder placed several hours earlier. I got there 10 minutes after the requested time and the food was not ready. I do not know if this is because the Blazing Bourbon Chicken was new and everyone wanted it. After waiting another 5 minutes my bag was handed to me and I left. I got home and opened my bag to discover none of the sauces were there. Kind of hard to have teriyaki chicken without the sauce. No hot mustard or sweet n sour for the egg rolls, not even soy sauce for the rice. Luckily I have that at home. As for the food it was okay considering the sauce situation. I got to the Blazing Bourbon Chicken. The breading while fried had a slight oil pooling between it and the chicken. Blazing or even warm it was not. Very disappointed in the quality recently. Last three times there I did not get any requested sauces or flatware. read more

This Panda Sucks! It is the closest one to me, but I normally drive an extra 20-30mins simply to avoid this place. The food is not as good quality, the food choices are more limited, and the service is non-existent. This place normally serves LESS food in your plate. The rations are smaller. I had heard multiple people (including myself) comment at the register on the lack of sides on the plate, and requesting them to add more food to the plate. Also, I have never received the food hot from this place. Maybe I always come at the wrong time or something?? But the food is normally lukewarm. I wouldn't spend my time coming on Yelp to leave a review about this, since I can just go to another one, but tonight (unfortunately) I was too hungry to drive an extra 30 mins for panda, and decided to give this place one more shot. Tonight was my worst experience. I ordered two plates on the Panda Express App, and they messed up BOTH orders. The first order was a plate with two entrees, but they only gave one entree. So they actually took away food that I paid for, AND gave a small amount of it. Look at the pictures to notice how skimpy the portions of food they give. The second plate was also supposed to be half and half like the first plate, but it was not half and half. They only gave me chow mein, even though the order clearly labeled as half and half. So now you can't even trust this place to give you the right order, let alone give you enough food to be full. Don't be dumb like me. Drive an extra 20 mins if you want Panda Express, because the quality is SO much better at other places. All Pandas are NOT the same! That is now very clear to me. I usually leave my panda reviews on the panda review website, however since the panda express app release, there is no way to leave a review after ordering through the app. This order was so bad though, I just had to leave a complete overview on this panda, cause it's been a few months of bad experiences here. But this one takes the cake! read more

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The food was great as always and the manager(Jessica) was very kind and sweet. The staff are extremely nice as well and helped with any questions I had. read more

Panda Express is Panda Express. Anyone who goes out of their way to complain is a loser, you know what you are getting into. Beijing Beef rules. read more

Do not order online unless you want less food. I made a pick up order and added a note: "Please give more beef than broccoli. Thank you" My kiddo is just getting into eating vegetables so I didn't want the bowl to look intimidating when he got it. Anyways, I got my food and double checked if the workers read the note or even give enough food. Pandas are hit or miss, but I got this.... To add, the other bowls I ordered were not even filled to the top and were mostly base. Getting what I got was literally was a slap in the face. 3 pieces of meat and what - 5 broccoli? C'mon guys, get your stuff together. read more

Panda Express - Few beef and some broccoli bowl - Chinese Near Me - Rancho Cordova, California

If you're looking for a restaurant experience that combines the excitement of an escape room with the despair of a DMV visit, look no further! I arrived for my mobile pickup order, but apparently, "ready now" is code for "see maybe never?" The lady at the mobile counter clearly moonlights as a professional mime because she nailed the "ignoring a customer" routine. After an Oscar-worthy performance of pretending I didn't exist, I finally got her attention. She looked for my order, failed, and proceeded to say, she'd "figure it out later," which I assume means after Elon has colonized Mars. Immediately returned to her regularly scheduled program of doing absolutely nothing waiting for others picking out their food to make there way down the line. Ten minutes turned into fifteenth, so I ventured down the line to find two employees just, chilling with the boys, instead of filing orders in the middle of a busy shift. I stood there, like a statue at an art exhibit, while they worked hard at not working and even harder completely ignoring me, it is an artform here. After a polite hello? (okay, maybe I was channeling a frustrated, what the junk?), one guy graced me with a "Yeah?" as if I was interrupting his extremely important task of...existing. Eventually, after more fumbling and confused looks and the speed of a sloth trying to solve a Rubik's Cube, someone finally made my meal. And let me tell you, I'm pretty sure that same sloth could've cooked it faste and better. So, if you're in the mood for a slow-motion train wreck of customer service and bad manners, this is your spot. Otherwise, save yourself the headache and go somewhere with a staff that moves faster than continental drift. read more

Terrible Panda Express! We ordered four meals for pick up, and every one of them was shorted. Every container was barely filled and with very little meat. Total rip off and one of them was even burnt! Don't go to this Panda Express!!! I'm calling corporate. And apparently it appears I'm not the only one who feels like this. . read more

We come here because it's cost effective and convenient but this place is almost always a dumpster fire at mealtimes. I don't know why we keep coming back, and I'm thinking it's about time we find somewhere else to go. Last night we stopped by after running errands yesterday to grab some food before heading home. The line was long and bottlenecked midway through and 6-8 people were standing at the end, waiting on their orders. After 15 minutes or so, they were able to get "current" and we put in our order. One thing that never made sense to me is the way they send their orders down the line. The people in front of us were waiting on an entree that wasn't ready, but everything we requested was readily available, so we had to wait for them. Long story short, we get our food. Took us almost 30 minutes to get through the line at a counter-service fast food restaurant. The icing on the cake is they hand it to us in this thin "garbage bag". Apparently they ran out of regular bags and carriers, so this was their solution. We get home and settled in to eat, and the portions for the white rice and Beijing beef aren't even full. There's an inch from the top of the lid in the Beijing beef and the white rice is "full", but so loosely packed that we ran out after splitting it between 3 of us (normally we can split it between 4). The kung pao was about 4x spicier than normal; whoever was cooking that day thought these peppers needed to be increased. Take a look at the photo - normally we get 5-6 in a family meal box. Like I said, time to find another Panda that's somewhat close-ish for future orders. I know it doesn't matter at the end of the day, and this location will continue to get business, but avoid it if you can. read more

Panda Express - Peppers pulled out of Kung Pao chicken - family meal. - Chinese Near Me - Rancho Cordova, California

This is the worst location ever. I ordered so much food when I got home two of my plate had no sides They messed up all my order. I'm very disappointed. I will never go there again. read more

Terrible customer service Nguyen was being super rude and throwing the plates yelling at us to order saying " what do you want" multiple times while we were still deciding didn't give us a chance to look at anything definitely disappointed because this is our local panda. Looks like that's just how she talks to everyone same exact thing happened with customer behind us. read more

Every time my family orders food from here, we get shortchanged on something. It's even worse if you order a shrimp entree--you'll be lucky to get 5 pieces of shrimp. I've actually watched a worker take food OUT of my container and put it back in the serving bowls rather than give me the full portion size I was paying for. I tried to contact the company via the website and the web form doesn't even work. It sure feels like this is all working exactly as intended. Why am I paying you full price when you're only giving me half of what I ordered? read more

Panda Express - Half filled container of food - Chinese Near Me - Rancho Cordova, California

I eat panda. Not the real panda silly, Panda Express. The shrimps, orange chicken, teriyaki without sauce, spicy tofu and beef broccoli are among my faves. Half fried rice half chow mein, just my style. And, hot sauce to plump up the taste. Funny, in Asia there's no fortune cookies, but here you do. I enjoy getting one or two at each meal every since! Just to read what the "fortune" says, is delightful :) Always busy during lunch and dinner time. Long line but the staffs stay on top of things. You still get your tasting, friendly greets, your food not mixed up and thank you at the end of the line when the cashiers done ringing your meals. Go here if you in the Rancho Cordova vicinity. There the international market, target, Ross, tj maxx, Subway, Jamba Juice, Popeyes, lil Caesar, chicken waffle place, Walmart, Safeway, michaels, ulta, bagel place, Mexican restaurant, mod pizza, just severals of the places that pops off my head. Need stamp head towards Folsom blvd. Usps and two banks across it are located right there. read more

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Food great as alway. However. Their mask approach is absurd. Plexiglass everywhere. Staff masked and a basket with masks for those who forgot. Which is fine. BUT I watched multiple people sneeze, sneeze, wipe their faces and then reach in to grab a mask from their little basket. I told "Christina" at the register. I understand it's company policy to wear a mask, I get that BUT people literally coughed, sneezed and touched all of them over there.... It's not helping if they aren't clean And she IGNORED ME, looked past me and walked away without a single mention of what I suggested. You need new front end people who care enough to at least listen to concerns if you truly care about "health and safety" of your customers and staff read more

Wow just got home with my order and some how I got charged for beef when I can assure you my Broccoli beef had no beef in it whatsoever. I also got some nice brunt mushroom chicken as well. You guys have out done yourselfs in reaching 1 worst store in the Sacramento valley. Congratulations you just lost another customer. read more

Panda Express - Receipt - Chinese Near Me - Rancho Cordova, California

The staff during what I would call rush hour - hustled - kept their composure and pumped out what seemed to be 30-40 orders between online and walk in. Really good team, just wanted to prop them out on their very hard work. read more

Reason for this poor review is due to the lack of noodles in the chow mein. I received about one head of cabbage along with 2 heads of onion and approximately an infant size handful of noodles. I don't even think cows have this much greens in one serving. I know times are tough..but damn..no shame I guess!! I was really looking forward to the chow mein that's why I gave 1 star. Had not eaten there in over a year so don't know if this is how it is now? Won't be back soon for sure. read more

Panda Express is a place you really can't hate on but it's also not the best thing in the world, ammmiiiiright?! Sometimes I get the craving for their sweet and tangy, (sometimes) crispy ORANGE CHICKEN. There really is no other place that makes orange chicken like this; I mean, yeah you can order orange chicken at traditional Chinese restaurants but you have to add sriracha or chili sauce for that spicy kick like Panda Express. This is the only reason I visit Panda Express - for their famous orange chicken. Everything else is fast food Chinese food. The chow mein is a joke and the fried rice is so bland. I sometimes go a little crazy and order the Beijing Beef, but that's if I'm feeling daring for the day. Orange chicken is where it's at. read more

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THE WAIT WAS ABSOLUTELY HORRENDOUS we waited for about 30 min for our food and over 6 people that were behind us in line got their food before we did the employees were sitting around chatting to each other doing absolutely nothing except for only one girl that was doing her job Other than that food taste pretty good chow-main could use some seasoning though read more

This location is always slammed, and the parking lot is terrible with all the traffic going back to HWY 50. Food is average but good for a quick fix, minus the quick as it usually takes 30 plus minutes to order. They are usually out of stuff and the online orders slow the process way down. read more

Panda Express - Menu - Chinese Near Me - Rancho Cordova, California

I love Panda but this location is horrible For a bowl is 95% chow mein and 5% the chicken you choose! The server gives me like 4 pieces of chicken I asked the lady is this is all there giving me because every time I come in they put less and less on my plate read more

DO NOT ORDER ONLINE!!! They will never have your order ready and you'll end up watching people who walk in get your food earlier than you. read more

Ordered online a few days before Christmas- For Christmas dinner@3 pm. Ordered the catering meal. Although my order wasn't ready - it was made quickly. The restaurant was busy and it's a holiday I completely understand. Staff was cheerful . My family appreciates every worker there. Thanks for working on Christmas Being away from their own family to serve my family. Food was good. Chicken egg rolls were a bit over done dry and crunchy but I still have them 5 stars... nothing sweet and sour can't handle. Never received a text my order was ready until 10 pm The catering portions are plenty & feed more than they stated. Will do this again. read more