This location is not very organized. They need new management. They never have the entrees available and one has to wait for them to cook them even if it is dinner time. This is the second time in a row that I have gone there and the same thing happened. The manager refused to make it right. The kids that work there could easily do a better job managing. Avoid this place as they are never fully stocked on all of their options. Don't waste your time. read more

We ordered take out and both of us got 1/2 fried rice 1/2 chow mien and the noodles were great but the rice was severely undercooked and every other bite was crunchy! I did not finish it and after the first couple bites neither did anyone else. Next time I will skip the flavorless raw rice all together. read more

It looks like management has stepped in and drastically reduced the portion sizes--practically cut them in half. I used to visit often and got a pretty good sense of what a normal serving looked like. But on my most recent visit, the portions were so small I had to grab a snack afterwards. I could count the pieces of orange chicken on one hand. At this point, it'd be more cost-effective to grab a meal from Walmart or Target. Really disappointing... read more

Zero stars. Just ordered the Family Meal. Horrible. Beef and broccoli was mostly broccoli and no sauce whatsoever (should include brown gravy). And the chow mein noodles were almost all cabbage and minimal noodles. GET YOUR ACT TOGETHER. read more

Every time I come to this location the staff is clueless and dismissive. I ordered ahead of time on the app so I could walk in and get my food quickly. I arrived to the store 5 minutes after the ETA it gave me on the app. At this point it had been 30 minutes since ordering on the app. When I got there, my food wasn't ready. It was pretty busy so I understood. 5 minutes passed and the people I walked in with who had not ordered ahead, were leaving before me. The line was moving faster than my now 35 minutes old order. I was pretty annoyed at this point so I was trying to make eye contact with the employees, maybe they forgot about me?? Finally they start making my order. I look up and the employee says "here's your food" while rolling her eyes and carelessly puts it on top of the glass that covers the food. No "sorry for the wait" nothing. Every time I come here the employees are so rude and careless that it makes me question if thats a requirement to work here. I usually give staff the benefit of the doubt because let's be honest who wants to be working here, but this time it was beyond unacceptable. I have learned my lesson and will never be returning. read more

So as I try to order dinner tonight there is only 4 choices to choose from. No rice as they ran out. Not the best night at this location. Staff isn't able to offer apology either I guess. read more

Panda Express - Don't come in the last hour as you will get what's left. - Chinese Near Me - Sherwood, Oregon

It's a fast casual restaurant, you pretty much know what to expect and while that maybe true, the staff set this location apart. 1pm lunch and was greeted and helped quickly with my order. I was asked if I wanted to try any samples and if I wanted to add an appetizer. I tried the Firecracker shrimp and appreciated that the employee said it would be hot (temperature wise) and spicy. As my order was going, the cashier helped me quick as well- asking if I wanted a bag, fork and if I wanted to add a drink. With my change as I paid in cash, I was asked if I wanted to donate it to their philanthropy branch called Panda Cares. It was nice and clear which items cost extra too Everything was fast and quick, with my food hot and cooked well. The shrimp had about 6-7 pieces for a 2 plate entree which was pretty good and the classic orange chicken was good too. The half fried rice and half chow mein could of used more seasoning but it all worked together. I could see that the employees that helped me were well trained and actually made conversation, and helpful. Their delivery of service was really what made this trip. read more

Panda Express - To go plate of half fried rice/chow mein, firecracker shrimp (+1.25) and orange chicken - Chinese Near Me - Sherwood, Oregon

The food is usually good here and the service .. BUT sometimes like other Panda Express they sometimes give out very little food . Here is a pic of what I got when I ordered honey walnut shrimp, Which I pay ExTRA for .. read more

Panda Express - Chinese Near Me - Sherwood, Oregon

the service was bad, the didnt clean the tables properly and i had sauce all over my table. i mean it was ok cleaing but the table was all sticky and icky. i wouldnt go here again even if my live depends on it read more

This is the worst panda !!! Everytime I go here they get my order wrong , charge me for what I ordered, then short me on the order. If I order a 3 entre plate they give me 2 , or I get the complete wrong order all together!!!! 0 stars read more

The service was absolutely breathtaking! My lovely girlfriend and I were in and out of this great establishment in under a minute with our food. She was a bit skeptical about having Panda for breakfast but she gave in. Not only to the food ;) read more

Been here lots of times and it's consistently good. There are teenagers that work here as with most jobs like this but they are generally polite but sometimes not the most knowledgeable...that's just how it is right? Food is always hot and the restaurant is always clean. It can sometimes get very busy but I take that as a good sign. I will continue to come back here as it's consistently good food and service read more

Saw the cooks in the background talking and looking over the rice, and didn't think anything of it. Got home and ate the fried rice which was over cooked and mushy. Feel like they knew the rice wasn't cooked properly and they served it anyways. Plus there was no chow mein available so had to take the rice. read more

WORST FOOD AND SERVICE EVER!!!!! Our food came with plastic wrappers mixed in with the chow mein. I called and told them I wanted my money back on my card and they said that I had to drive back in, bring my food and then and only then would they refund me. Every time they give the worst service ever!!!! GO SOMEWHERE ELSE! I'll never order here again! read more

Panda Express - plastic wrapper found in chow mien - Chinese Near Me - Sherwood, Oregon

Emily and Zach are by far the nicest employees ive ever had the chance to meet. I hope they get promoted soon because they both deserve it!

I stopped here to grab some dinner after I went to Target tonight. Even by giving 1 star - I'm being generous. I was served by Sebastian and I must say - I had not been to Panda Express in a long while and with the very low service he gave, I will not be back I understand - a teenager maybe early 20's if even. This is not the dream job! But he seemed extremely annoyed helping me. Just constant eye rolling and rude behavior. I was very close to either asking for someone else to help me or leaving in general. If I'm being polite and saying please and thank you for your help. I don't understand why if you chose to work here - you have an attitude?! Doesn't add up! My friend and I ordered fried rice, orange chicken, beef & broccoli and teriyaki chicken and a few cheese wontons. No more than $16 spent - but at this point fast food would have been better. The fried rice was pretty bland - no flavor. Broccoli was really crunchy in comparison to beef & broccoli is usually more cooked and not almost raw broccoli. Teriyaki chicken was pretty good. read more

There typically sold out of most items, no longer make egg rolls but it's still on the menu.

Absolutely pathetic service on a Sunday night. Doesn't get any slower and zero organization. STAY AWAY!!!

My girlfriend and I love Panda Express and usually make the drive to this location because It's the closest to our location. Unfortunately After countless trips to this store (including tonight) we won't be supporting this location. The food is always good, the store is always spotless, but if you plan on eating here within an hour and a half of closing there's usually nothing left and the staff is put out if they have to make something fresh for you. It's happened time and time again both before and after Covid. Won't be back unfortunately...tired of feeling like I'm an inconvenience when there's still an hour to go and they don't want to make any dishes that are out. read more

I seriously am in love with Panda, but I choose to come to this location over others because I know it's gonna be a quick interaction, I know I'm going to be greeted, and while some things might be out, they typically tend to keep the most popular things in stock which honestly is great. You really can't expect everyone to be perfect 100% of the time but they're close :) read more

Was just told by ine of the two staff that since they're manager left early that WE the customers need ti wait for her to make food? When there is already someone doing that? And when there I'd plenty of food on the bar to serve. Someone should train the employees in customer service. Not an attitude because they're short staffed and TELLING the customers were going to wait 5 to 10 minutes because of something on their end. read more

Ordered pickup at this location and went in at the right time but my order wasn't ready or even started. It wasn't busy in there either I was the only person. The lady Sophia said nothing to me while making my order and did not use the proper scoops for each item put way less in. She then pushed it over and said nothing to me after I at least said thank you for my order. Super sad :( they were so good before. read more

Trying to support local businesses and won't do that here. They open later than any other location and close early. Ordered a bowl with noodles ang Kung Pao and they go and get it and other stuff ordered and I got charged for a plate. Got only amount of noodles in a bowl and a teaspoon of Kung Pao if that. Barely any in the foam slot. 1 piece of chicken and three zucchini and a little source. Also ordered an egg role with source. Got none and egg roll was cold. Horrible and over charged. Skip this place. read more

Came here the other night after making a trip to Home Depot. It was a little later in the night probably around 7:30 - 8:00 pm. I was surprised that everything was still full and hot. The employees were very nice and they actually seemed like they were having a decent time at work. Once we got home we eat and everything tasted fine. read more

On Sunday 3/20/22 at around 1:50pm, we decided to dine in. We stood at the front counter for at least 5-10 minutes waiting, we thought great, they're putting out fresh dishes. As we continue to wait, there were a total of 5 workers, 2 cooks and 3 front end, one gal put some gloves on, asked "how may I help you?" Only to find out she was talking to drive thru, just as the other 2 front end workers were doing. No acknowledgement that there were customers in the restaurant, each worker passed right by filling orders for drive thru or pick up. Terrible customer service, I would understand if any of the FIVE workers acknowledged customers standing right in front of them, but that didn't even happen, customer service 101! read more

This location is always out of the most popular items and needing to make more at the times when they know that's what people will be ordering. Why not make more and continue to make more? Then we continually get home and our bag is missing items that are literally sitting next to the entree containers. read more

Walked in here to grab dinner we are panda lovers and other reataurants we have gone serve us what it should be bt this was far from good there was hardly any food and they did not serve me like they should other places serve you one full spoon and half of another not even a full spoon is serve here and food tasted old rice was super dry will never eat here again read more

I was on my lunch today and I went in and asked if I could do a bowl but maybe less of the side and more of the entree. If that wasn't an option, all they could have said is no or that it would have been an extra charge. But instead the person working gave me less rice and half of the serving of the entree instead of more? They looked me dead in the face and gave me less on purpose. I used to work in the food service industry and this just wasn't cool. They could have given me options but instead I left with half the amount of food for a ridiculous cost. I didn't catch their name but they were tall, blonde, and wore glasses. I get that everyone has bad days but that person is paid to be there and represent the company and they did a pretty poor job. I won't be returning to this location. read more

It's always interesting to write reviews of chain stores... How much do you expect? It's a typical Panda Express. Americanized Chinese food like every other Panda Express. That said, it's fine. The employees always seem nice, the store is clean. Other than that... what else is there to say? read more

Bad news: Panda Express is a soul-less chain restaurant. Good news: It's the best Chinese food in Newberg. Eden Gate is so wretched that I'm not sure you can call what they serve "food." Lucky Fortune is marginally better, but not much. Happy Family once served me hands down the worst orange chicken I'd ever tried to eat. I think it was made with frozen orange juice. Bad news: I showed up right when they were supposed to be open. I sat in the drive thru lane for a few minutes. When no one acknowledged me, I parked, went inside and was told that they'd be opening 30 minutes late that day. Good news: They expedited cooking the entrees I wanted. I was even offered a complimentary drink while I waited. Summary: I will be back, if only because Newberg's other Chinese restaurants are so bad. Chan's of Dundee is under new ownership so no telling how they will be going forward. Still Panda Express is decent, fairly priced and closer than Dundee. That's probably good enough for them to make a go of it. Note that I ate at the Sherwood location once. I thought the portions were stingy and the food not very fresh. So far Newberg is a cut above that. read more

Good food. I like the Black Pepper Chicken, Mushroom Chicken and tonight Green Bean Chicken. I feel a little chicken tonight. read more

Panda Express - Love Panda - Chinese Near Me - Sherwood, Oregon

This panda is really hit or miss. Sometimes it really hits the spot. Usually it doesn't. Today my chicken was overdone as well as the eggrolls. Sometimes I think they give smaller portions here as well. Never had a problem with the employees though. Place is generally clean. However this location is slightly below average overall. read more

Used the online ordering feature, and exactly what I feared using this happened. I'll make this short. Super small portions, dried up food that seemed like it had been sitting there all day. I'm not one to go back and complain, I just simply wont go back. read more

I never write bad reviews but 3 people out of my family of 4 got food poisoning from having Panda yesterday. Within an hour of eating we had severe stomach cramps and diarrhea that lasted for hours. We've eaten Panda Express for years and never had this kind of reaction but I'm not sure I can go back. read more

I have been here twice & each time the food has a burnt taste to it. The chow main was dry and burt & second time the honey walnut was burt. Not happy with their service. I also saw they do not use gloves while handling food in the fryer. read more

Horrible place to eat. Purchased 2 bowls with shrimp. Portions we small. I addressed the small portion with the associate and he defended it rather than be accomidating. Spent $17. I live here in Sherwood and will never go there again. read more

Great food, great restaurant. Easy 5 stars, I go there often.

Any establishment that closes an hour before its posted times nearly deserves even a star. I work nights and can take my lunch only between 9:30 and 10:00 and this is the THIRD time I've tried to got to this store but they were closed. I'm done. read more

When I'm too tired to cook, this is our go to place. The orange chicken is the best. They use fresh veggies and their entrees are always freshly made. read more

How come it says they close at 10:00 but I go at 9:30 and the doors are already locked? Bad customer service.