Although the food is alright my mom went there with a Panera certificate my teacher gave me and it was expired because my teacher had forgotten she had them so when she gave it to me she wrote a note on it asking if they could please let me use it but when my mom gave it to the worker the worker said that she doesn't care and that it's expired so she can't use it and that my mom should get out . read more

My son chose this for supper. We waited at least 5 minutes for someone to greet us at the counter which should have been assigned. The tables were not wiped off and there was visible trash several places on the floor. Overall not very clean! I would not go back. read more

I TRY so hard to enjoy Panera Bread, really I do. The food is good. However, I swear to the stars that everytime I go to ANY Panera Bread they have no Bread bowls!!! Like ALMOST always. How?!?!?!? It's in your name!!! I just don't get it and I LOVE their bread bowls. Only thing I eat there. Come on guys, get it right.... Ok, still here? Rant done. On to what I got and how I enjoyed it. The staff was SUPER friendly. Probably the best group I've met at a Panera Bread. The food was wonderful for what I had to "settle" for; Broccoli and cheddar soup and a Italian sandwich. The soup was really good, it always is. The sandwich shocked me: I had no clue they made such a good, crisp Italian! It was pretty vinegary, which was fine by me. But the texture of it was nice and unlike what I've had from other places. It was unique and I would love to have it again. OH and this location has a drivethrough. I've never seen that at a Panera! The three stars is for the utter disappoint upon finding out my worst fears of here were realized; no bread bowl. I can't stress this enough. The food is good, the food is so much better when you can actually order in full what you crave and love so much. read more

Panera bread is out of BREAD. Wasn't even going to tell us. Was just going to give us chips instead. Still charged the same amount of money even tho half the meal isn't in stock. read more

I just stop by for a quick bite ! so i ordered a sandwich and a drink I am the only one in line it takes them 15 mins!!!! Very slow, the girl in the back was talking and laughing and doing anything but working! The food was ok I did not like going there at all and not going back anytime soon! read more

Great service. We had a lady take our order who was fairly new but said we were her smoothest customers all day. While waiting for food, the preparer forgot to make my sandwich with no mayo but caught it before he handed it to me and fixed it right away. Staff was a joy to be around even for it being a later meal. Very appreciative of the service and the food was good as always. read more

Panera Bread - Sandwiches Near Me - Cleveland, Tennessee

I love Panera Bread and it's one of my favorite restaurants. I have been a die-hard fan of their baked potato soup since I had it and I love the simple food of soups, salads, and sandwiches. Their bread is good and the pastries are pretty tasty too. I do think the quality has gone down the past few years. I used to love getting the turkey bacon bravo but I rarely order it now since the bacon is terrible and they've gotten really sloppy. I also enjoy the salads but hate the multitude of "spines" on the lettuce. Another negative is the price. I usually get a you pick 2 and it's at least $10 for half a sandwich and a cup of soup or a bowl of salad. Half of a turkey sandwich is literally $5! That's ridiculous when you can buy giant burgers for the same price. I don't go near as often as I used to when the quality was better but I still go to have their delicious soup and something lighter like a salad. It's also a great place to bring your computer and relax (if it's not packed). read more

I've been to several and this one had the worst service out of all of the ones I have been to. There were people who came after us who got their food before us. They put our soups on the hot plate a took a long time to get the sandwiches on the plate so the soups were not that hot. Then when we went back to ask for the bread they forgot to put on there and for some butter, the girl behind the counter acted like it was the end of the world to get us those. I'm giving it a 1 star for horrible service compared to the rest of the chain. read more

Good healthy options. Panera is always a solid choice to go to for sandwiches, soup, and salads. Place was busy on a Friday night. Service was perfect. A few vegetarian options. Very limited for vegan though. We had the veggie sandwich with no cheese, the vegetable soup, and a mediteranean salad without the feta. The soup was a little bland, but perked up with more salt and pepper. The salad was very good. The sandwich had good bread. read more

The service is extremely rude when I get food in the morning. Also, don't ask for a customized sandwich. They don't like that. You'll spend an extra dollar for one item, they'll forget to put cheese or something else on it, and they'll burn your bread. Such a disappointment of a location, but I love this franchise otherwise. read more

The food is delish and the service is amazing. Baguettes are amazing with a large scoop of butter. Fresh food served the right way.I recommend it to everyone that shall cross there path. It also has a healthy side as well so never worry if you are on a diet read more

I've been frequenting this Panera for years even prior to moving to the Cleveland area, as we did not have one in my hometown thirty minutes away. Foremost, making a half-hour drive for their food should speak for itself- it's very good, and very consistent. I've never been served anything that I wasn't satisfied with. The service is good- I've never had a poor experience with any of the cashiers. Most of them are quite friendly. The lines can get very long, especially in the breakfast rush and mid-evening, so cross your fingers that they didn't forget something or your wait time will be sizable to get it. I wouldn't recommend going in a hurry to begin with, as our usual wait for food at a peak meal time is 15+ minutes. If you're taking the drive-through, check your bag before you leave the parking lot- small items like chips and baguettes sometimes go forgotten. The fresh breads and bakery items are fantastic. Watch for seasonal items- the iced shortbread cookies and pumpkin items are great, as are their cafe drinks. The calorie counts are now placed on the large menu over the ordering area, making your choices slightly easier if you're watching your intake. Many healthy options, and many just as decadent. The establishment is clean and there's clearly a lot of care put into keeping it looking and running well. Dining there has always been a pleasure and I always leave happy with my meal. read more

They never have bagels. No matter the time of day, they are somehow always out of bagels. This has been an issue for months. I think I'm finally done with this Panera. read more

The food was mediocre and way over priced. I ordered have a sandwich the avocado blt and the lime chicken salad. Neither were all that amazing. And at $18, I probably won't be back to Panera. Also this location was disgusting, dirty tables/booths, the floor looked like it hadn't been cleaned in days and it was a mess overall. read more

For the second time in two weeks, I came to this location to be ignored by staff as I stood at the counter waiting for service. Only this time, the manager came up to the register and took the order of the woman standing behind me as if I were invisible. There are far too many options in the area to be running off your customers this way. After the first time, I thought it was an anomaly but I see now that they just have bad management. I'll have to let my wife use the remaining money on the gift card, I will not be coming back. read more

I went there this morning. I wasn't sure they were even open b/c there were barely any cars in the parking lot and none in the drive thru. I pulled up and waited almost 2 min for someone to take my order (I called while I was waiting to see if they were open for sure). I then pulled up to the window and waited another 4ish minutes for my money to be taken. I then waited another 4ish minutes for my one breakfast wrap. I could see it if they were super busy, but they clearly were not. Not to mention, the young lady working the drive thru needs some customer service 101. If she had been ANY kind of sympathetic, I would not be writing this post. read more

The food is always fresh! Their bagettes are delicious! I absolutely love their broccoli and cheddar soup! I would reccomend having lunch here for sure! read more

I really don't understand why people are rating this place so poorly. Their soups and sandwiches are spectacular, coffee always tastes fresh, and the service is actually pretty good. Only problems I've had here are that the hot water they put out so you can make tea is occasionally NOT hot, and ONE time my bread-bowl soup had a hole in it. These things happen. Sometimes, I'd go to get a certain kind of coffee, and they'd be out of that particular kind. I'm not too particular of a coffee-drinker, though, so I just move on to the next variety, and let their staff know their out of one variety. It's a fairly casual environment, and I often see people ranging everywhere from college students to elderly couples eating here. Given that I'm currently unemployed, it suits my needs quite well: Wifi, relatively cheap food, coffee, and let's not forget the people that eat there. It's a good place to make connections. That's really all I have to say. If anyone asks who recommended this place, tell 'em Big C sent you. read more

Good food. Good staff. Plenty of parking. Sometimes run out of breakfast quiche a little quickly.

Never been to Panera before and wasn't really sure what to expect. We went during the dinner rush on a Friday night and thought the food was great but service was even better! The manager (I'm assuming) who's name may or may not have been Tyler was extremely helpful and hospitable. We will def be back! read more

What a great place to get healthy food at great affordable prices. Plus they have great and friendly staff

I have never ordered anything at Panera that I didn't like. It smells so good and has so many delicious things to choose from it makes my decision very difficult. Thanks Panera for being such a delicious place to eat!! The restaurant is very clean and the staff nice and helpful. read more

Front desk service was 5 star! Food pick up area, 1 Star. These ladies were mocking me, condescending and rude. I went for a relaxing experience and left with a bitter fast in my mouth, metaphorically. It will be a longtime before I return. read more

Bad service I come through once a week to get soup and salad with no chicken. I don't eat meat not only does it have chicken it looks like they put extra I have to pay for a salad I can't eat! Could you just listen to the order please! read more

Panera Bread - Had to pay for salads I can't eat! I asked twice no chicken - Sandwiches Near Me - Cleveland, Tennessee

Great service... had a nice conversation with the manager (Denise, I think was her name) and she gave my five-year-old son a Christmas Tree cookie. I miss living in St. Louis where there's a Panera (St Louis Bread Co.) on practically every corner. read more

Service not up to par with other Panera restaurants. Always run out of breakfast foods by 10 am, especially on weekends---planning is off a bit read more

We just love Tracey! She's always so pleasant to talk to. We'd like it better if the prices were cheaper but, we always go after our monthly doctor appointments in Cleveland. The bread bowls are our favorite. read more

Hands down the best place i have ever had the pleasure to have lunch. . healthy food , clean environment , and nice employees!* its worth the prices read more

I haven't had a complaint about the quality of the food. This morning before church I ordered a steak, egg, cheese sandwich. I was asked if I wanted the egg over easy to which I replied "over hard". When I took the first bite egg yolk squirted out onto my shirt and pants. Fortunately I was able to clean most of it off in the restroom. Not a big deal except it was the opposite of how I ordered my egg. Recently my wife took her food back 3 times before they did what she asked. This location seems to have a problem with customer requests. read more

We have frequented this location in the past but we will not now. Earlier this week I got a breakfast sandwich that was on the wrong bread and the eggs was runny & slid off (the sandwich I ordered was supposed to have scrambled egg). Tonight we ordered for pick up again. I figured if this gets jacked up we'll just be done with Panera. Of course what I ordered was not what we got & there was no phone call to verify a replacement etc. (the Dalton location has done that in the past & it was great). We won't be back. I'll either stick to Spiced Apple in Dalton through the week or just go to the Panera in Dalton. read more

Service is normal for a panera restaurant. Food is decent but I think it's too expensive for what you get, to be honest.

These people really need to step up their barista skills. I ordered an Americano and they had no clue what I was talking about so I told them how to make it and it wasn't very good. On my next visit I ordered an iced coffee with two sugars and they didn't dissolve the sugar into the coffee before it was cold so all the sugar settled on the bottom. There is a narrow ridge at the bottom of their cups so all the non-dissolved sugar sat in the ridge with no way to stir the sugar into the coffee because the straw is wider than the ridge. They do have a nice lemonade and iced chai latte. read more

Used to be good. The past 5 times me and my wife have been here they have got our order wrong going through the drive through, but that's not what really bothers me. What made me want to write this review is the arrogant, egotistical, your bothering me, attitude from the employees. Hopefully management can see this and help in this issue. read more

I recently moved to the Cleveland area and I usually use the rapid pick up order. When I went to get my order, their system was down. But they got to work right away and had my order ready in a few minutes. And the manager put in a bag of chocolate chip cookies to apologize for the delay, which I thought was extremely nice. So my husband I will keep coming to this location. read more

Close extremely early, when they say 9 oclock they close at 8 oclock. The man who cleans the doors and washes the windows hits on pretty young women and says very inappropriate and colorful words. Also the food has been known to cause many people at Lee very sick. And the bread is extremely stale, much like rocks in the bottom of a lake. Thank you and have a nice day read more

Love this place! Always have friendly service and my order has never been wrong. The free wifi is great. The drive thru can move slow but it is expected as it takes awhile to make the food. The food always tastes fresh and never stale. read more

My son, grandson, and I love Panera. The sandwiches and soups are excellent. Bagels, these are the only bagels I purchase. The spreads are excellent. Always by a bag to go and divide them. read more