gave dirty looks by workers as if I was ordering a lot of food and all I ordered was a single soup

My boyfriend and I came into the restaurant for dinner around 8pm with his son. We stopped at the kiosks to place our order instead of going to the counter because the counter looked busy. We placed our orders and when i addressed who I believe was the manager, a man wearing a grey polo and hat, to get our drink cups, he told me no, it would come with my food. Ive never been inside a Panera that wont give you a drink cup without your food. I had to ask the man again to get cups and I asked and clarified that we werent allowed our drinks before our food? instead of getting the cups, he pestered more about the size. this was unprofessional. we had already paid, my name was on the screen for my food, its ridiculous to give the customer the run around over their drink cup. Do better Concord. I just moved here and this wasn't a good first impression. read more

OVER PRICED and bland tasting sandwhiches.. Won't be coming back.. The meat was not fresh tasting. The bread tasted stale..

The portions are lacking for the amount of money you pay. I spent over 40 dollars for two you pick twos meals. I got half a tuna sandwich and was very disappointed by the amount of tuna on the sandwich. When I went up to ask for a bit more because it was all bread and barely any tuna at all I was informed it was an up charge for extra and that they measure it.... I will not be returning. read more

The food and service is wonderful but the prices are high so if you don't mind paying more then you will like it here.

I always love coming to this Panera!! The staff is attentive and so nice. The food also comes out quickly!

We love this location. The staff is incredibly nice and the food is always great. Thank you!

I ordered a toasted bagel on the app. When I arrived it was no longer warm, so staff was nice enough to toast a new one for me.

New sandwich's very good , service excellent. Location is busy past 4-5 times we visited and parking is tight but cooks and service is fast . read more

Rude Service; I won't return. I stopped at the Concord NH Panera to get a breakfast sandwich and a coffee. I was the second person in line behind a young man placing an order who was on his phone the whole time. Unfortunately, he was more focused on his phone call than placing and paying for his order. Consequently, it took me several long minutes before I was up to place my order. So, I ordered my breakfast sandwich and the young man at the register informed me that breakfast ended. I asked what time it ends? He replied, 10:30. I asked what time is it? He replied 10:32. I pointed out that I had been in line for several minutes due to the person in front of me being on his phone. The Panera employee at the register rudely stated, "there's nothing I can do." That will be my last visit to Panera in Concord. As it turns out, I had a better breakfast at a downtown cafe. read more

Used to be my go to but the quality went down and prices went up. Not worth it anymore

Consistently good food, good ingredients etc. but WAY too pricey. 30 dollars easily for 2 people and just dropped 55 on 3 (WITH A COUPON THAT TOOK 11 DOLLARS OFF). Out of control prices that don't match the quality. Again- not bad food but prices ran me out of here. read more

See all

Just spent 29 dollars on 2 meal and was told it doesn't come with a drink and they want anther 7 for 2 drinks how can a place sell you food without a drink just a little asinine read more

this place stinks. me and my boyfriend ethan came in and no one was at the register for 27 minutes. once we finally ordered it took 6 minutes to get it. overpriced and not worth it. if i could give this place zero stars i would. never again. read more

Came here for lunch, went to where one would expect to order food and was approached by an employee who asked if we were paying with card or with cash. I told her card, she asked me if she could help me get on a kiosk, I asked if employees didn't take orders for customers, she replied "we really encourage customers to use the kiosks". We left - sorry, I have tried using their kiosks in the past, found their menu system cumbersome and really was surprised staff were so resistant to just taking our order. Won't be back. read more

Hit or miss at this location. Especially bad at pouring drinks as evidenced by the attached photo. Ordered Chai but only got 3/4 of a chai. read more

Panera Bread - The chai i ordered. The pour is a bit short - Sandwiches Near Me - Concord, New Hampshire

I love Panera's food - a lot. We visited this location today and it was a little rough. As usual with Panera the order line was confusing and the waiting area awkward. The staff however were all very nice and professional, trying the make the best of the jumbled layout and irritated customers. Again, awesome food. We tried the self-ordering system which was not so user friendly as it was missing a back button so it kept taking me back to the log in screen. Simple programming fixes would really top this off. read more

So sue me...I like a chain once in a while. I mean c'mon, decent coffee, comfy seating, free wifi and more than passable lunches. Would you hate me if I told you I knew where pretty much every Panera was from Connecticut to Maine? Seriously. Can I write one generic review and just post it for all of them? I mean chains go for consistent theme and product, shouldn't consistent reviews with a certain sameness be bestowed upon them if they succeed? Is the Panera just off the Maine turnpike in Augusta where I ate dinner and worked late one evening that different than the Panera in between the Connecticut turnpike and the Merritt Parkway or the Panera just off of Fort Eddy Road in Concord, New Hampshire? Frankly, no it's not. read more

I love Panera Bread anywhere I travel. This one was no different in their quality, service or style. I've been here multiple times and can say, as I see will be backed up by other reviews, that parking can be a real problem which is the ONLY reason for my 3-Star rating. I will keep coming back here every time I'm in town. The fact that I come in the summer means that I get to eat the Lobster Roll which is very, very good. Go. read more

See all

Panera bread is a great place to come for a guaranteed hearty meal and a reasonable price. I categorize it in the quick and casual category as it's slightly more upscale than Subway/ Quiznos and any of the burger joints yet provides many menu options. Even the picky individual will find something appealing. In my mind I'm thinking fresh bread, great sandwiches with tasty soup and sandwich options. On this day as I entered just before cash was a great big sign indicating it was lobster roll season! Okay....so I scanned the menu and decided the lobster roll looked too damm good for the price! Trying to avoid chips I chose it with an apple instead (another great reason Panera bread rocks). My sandwich came out and it was one of the most generous and yummy lobster roll sandwiches I've eaten! Check that box cause it was big chunks and fresh! This location was busy and we know we will be back to another Panera Bread in the future when are travels take us south! read more

Panera Bread - Mmmmm lobster roll season! Love it - Sandwiches Near Me - Concord, New Hampshire

Visited Panera recently to give them another try. Our previous experience wasn't the best. Unfortunately, nothing new. Food is just average at best and expensive for what you get. You would be much better off going down to Main Street and finding a really good restaurant that is better value for your hard earned dollars. Might find a place that is cleaner, too. Sorry, Panera, you just don't make the cut. read more

The managers here seem very mean to their younger employees. I was trying to pick up my dinner for my family and I overheard an older woman yelling at a younger employee . It was very busy and they looked to be very flustered and confused. I have my own child at home and I would be very upset to see a manager treating my child like this. This problem made me feel very uncomfortable and almost like a hostile environment. Other than that problem, the food was very good and my family enjoyed it! read more

Where do I start with how unhappy I am? The mobile app doesn't work. I call to place an order and am not told until the end that I have to pay right then...so I pull my credit card out while driving to pay. Then I get there and no one greets me and asks what I'm picking up. Turns out my credit card didn't go through and I stoop there for 5 mins. In the meantime I ordered a loaf of Bread and a scone. I pay for the loaf of bread. I don't get the scone. I ask for it... she didn't order it. So I get my credit card out for a THIRD time. Crappy business model. Not very pleasant employees. I'm one unhappy customer. It Doesn't have to be like this read more

Being in the military, I don't expect much from anything. Where I regularly come to this location for dinner after being released from duty, I want to sit and unwind while enjoying good food. Lately, it's been harder and harder to enjoy coming here where the manager runs the AC on high and it's below 60 degrees in here! I over heard a little girl complaining to her mom how cold it was and her mother said, "Don't worry, we're not staying." That disappoints me to hear where I love Panera Bread! But I have to agree. It's so cold in this location that my hands often go numb and I have to PUT ON LAYERS of sweatshirts to insulate myself. 70 to 73 degrees is ideal for most sit-down establishment. When I asked if they would be willing to calm the AC down a little so people could sit and eat comfortably, they placated me by saying, "We'll see what we can do." And then nothing changed for the next hour. I'm honestly thinking of finding another establishment to unwind in where I'm just not feeling the customer care here is all that important to the management. I'd love to see a mild difference from a gentle message like this before it comes to that point though. I genuinely thank whomever makes the time to read this and serve in the military for the freedoms we all get to enjoy. Hopefully this is received well and translated over to the manager tactfully. Semper Fidelis and God bless. read more

Tables are not being cleaned and thankfully I had wet ones on myself to clean the only table available. No napkins available to use to dry the table after self cleaning, however no worker cleaning the tables either. I hope I don't catch anything while eating here! How are we suppose to keep covid under control when management doesn't make sure the proper cleaning is being done by associates. Absolutely discussing!! read more

Is it me or do we expect what we pay for when we add things to our orders? Add bacon to your mac & cheese? Sure, have a sprinkle... that'll be $2. Add meat to your $12 sandwich? One slice of chicken, $3. I'm done with Panera. Sure it tastes good but there is no way farm raised, free range, organic, blessed by the pope himself should cost so much! read more

Panera Bread - baja mac&cheese, half. Litterally waste of money. so small and only that tiny piece of avacado! compare to the website. false advertising! - Sandwiches Near Me - Concord, New Hampshire

See all

I love Panera but this location is my least favorite of all. I have been to several across the country and this one is the worst. The ordering process is confusing, the staff is rude and inattentive, and the portions are small. All of the creamer containers were empty and no one seemed to want to take responsibility for filling them. We have been there twice in the last month and I think we are done. It's a shame, because I love their soup and I love their bread. When a store is this bad, I blame the management. I give it two stars because the food is still good, it's everything else that sucks. Time to find another one. read more

Typically good and healthy food. Friendly and fast service makes a big difference. When you are on the road and don't have a lot of time this is a wise choice. read more

Panera Bread - Sandwiches Near Me - Concord, New Hampshire

Didnt get my order right, even though the requests were easy and i explained it clearly

I rarely go to Panera, maybe a handful times a year. Well, this week, I got hit with the need to have soup and a sandwich! So my husband and I went to Panera to enjoy some food and coffee. We entered and were kindly greeted by the cashier, but I also think he was the manager. He took our order promptly, asking us if we needed to know what was in our sandwiches and soups. I also asked for a shortbread cookie, and he pointed us to the frosted shortbread cookie (it was delightful) he also pointed out some fresh from the oven cookies. Every employee we ran into at this location were so friendly. The soup and sandwiches hit the spot, and the drip coffee was fresh as well. Great location, we will be back! read more

This place has no sense of order. Multiple times I have had to wait in more than one line to get what I needed. The orders that are ready are in a different spot everytime. And I see many other customers with the same issue. No one acknowledges you. If you wait for one of the 14 staff members to acknowledge you, it won't happen. If you speak up to get what you need, you'll get an attitude. I have a coffee subscription, which I love, but once it runs out this month, I won't be back. I wanted to give one star. The extra star is for the 1 employee who works there that is always in a good mood and super helpful to everyone. I believe his name is Keegan. read more

I always order the broccoli and cheddar soup and its consistently great! The prices though- not so consistent and not so great... I went here several times when I was younger and the prices were awesome. I could always depend on this place for a cheap, quick, but warming bite. Now: its almost 10$ for a drink, and the soup...not so cheap and easy now.... read more

C'mon. It's panera. Yummy coffee with free refills, free wifi, and fresh bagels. I pretty much always end up taking home a shortbread cookie or a loaf of asiago bread. Oh carbs, how I love thee! read more

We drove through here on our way to Canada. We really needed a clean and fast place to grab some hot food and recharge, and this Panera was exactly what we were looking for! Lots of seating, good service and standard quality Panera food. read more

Panera Bread - Sandwiches Near Me - Concord, New Hampshire

I took advantage of the coupon left on my door to try out the new Panera delivery service. This restaurant has always been a lunchtime favorite and always like delivery service. I ordered the Whole Ancient Grain Greek Salad. Black bean and tomato soup. The black bean soup was had barely any beans in it and was very "thin" compared to what I have had in the restaurant. The tomato soup was fine. My biggest disappointment was the salad and the delivery service. The salad was awful and I doubt they could serve this in the restaurant without complaints. The tomatoes were old, mushy and could not eat them. Amongst the kale were large uncut pieces of core from a head of lettuce. 4 small olives, a few seeds and the smallest pieces of feta I have ever seen. For $9.39 this was a travesty. I then receive notice my order has arrived and am waiting however the driver is sitting in his car for 5 minutes I guess waiting for me to go pick up my food??? Really. He finally came to the door and was half way down the steps after knocking once while being on the phone. They are new to this service yet the impression was a lasting one. No thank you in the future and no thank you to your good either. Quality is way down. read more

Years ago we enjoyed Panera's thin crust pizza and were disappointed when it was removed from the menu. Recently saw a Panera Bread ad for Family Feast Flatbread Pizza Special. We called in a take out order for 1 pepperoni, 1 margarita, pizza, 1 Greek, 1 Caesar salad and added 2 brownies. Picked up order, charged $45.00 saw big sign in window advertising "Family Feast" (exactly what we ordered) for $23.99 Nobody could explain the price discrepancy. Finally, a manager came on phone and said "That sign is very confusing and we get complaints about it all the time." Went home and found the pizza to be "average" at best, more like a frozen pizza found in a supermarket. We could get better quality from any local pizza shop for much less than $45. We won't go to Panera again. read more

The app is oddly hard and confusing to use. I signed up for the coffee subscription and accidentally ordered coffee for the wrong store. I figured since only five minutes had passed, the Concord store could simply give me the iced coffee. Nope. After a deer in headlights "I have to check with the manager", I was told I had to call the Derry to store to have them cancel the order. They also screwed up my bagel order. Coffee subscription service=not worth it. read more

Within 2 hours of eating the sandwich I ordered, I was on the toilet having diarrhea!!! Go at your own risk!

Standard Panera Bread experience. There was something weird about the order of cashiers and pick up locations that caused some confusion when walking around the line. read more

If you're going to eat fast food, this is the chain to frequent. I was out of town and in need of a quick breakfast and ordered an egg sandwich. I love that the calories are listed for all of the items, so you can gauge if your selection is within the range you desire. I also love that Panera now offers clean food, so that you are assured you are not eating chemicals and other garbage. Lots of choices for every meal, food served promptly. Beats McDonalds or Subways. read more