Picked up a coffee catering order this morning and was cheerfully greeted! They promptly had my order ready and a young man even insisted on carrying it to my car for me, I believe his name was Jerry but I may be mistaken. Every time I come to this location the employees are so friendly, and I have worked with this location in the past on a volunteer event that needed catering and they were very generous! read more

Moronic to say the least... Ordered a Greek salad without chicken... Got a Greek salad with chicken and a sweet tasting dressing. Ordered soup, didn't receive a spoon. I was starving and already left, so I stomached through it. Smh. read more

I came to this Panera to use the wi-fi to study and enjoy a sweet treat while waiting to drop a friend off at the Greyhound station, since we live in Forney. I saw the advertisement on the door for the Dubai cookie that looked so gooey and delicious. So we ordered a brownie, some asiago croissant twists, and a Dubai cookie. Everything was delicious, except my cookie was edible but a bit hard. I went to ask if it was supposed to be hard and tapped it on the plate. Verrick went to double-check and told me it should not have been that hard, so he let me pick another pastry instead. He then asked me how long I was going to be here and said he was going to bring me a fresh one out. This was ABOVE AND BEYOND and literally customer service at its finest! He was so kind and had the biggest smile! I just want to give credit and applause where it is due!!! Great job, Verrick! Keep being a shining light in a dark world! :) May God bless you abundantly! read more

My day has been redeemed..lol! A beautiful new store close to parkland hospital! The decor is fresh new and hip! Today I'm picking up cookies and some of their fabulous lemonade! Strawberry mint to be exact and it's delicious! The place is easily accessible and sits between a public storage on one side and a 7 eleven on the other! Great location! Y'all know I'm all about customer service so I want to give a great shout out to Pat! She greeted me immediately and was just the friendliest cashier. Her glasses were the cutest and she was still full of joy after she no doubt had completed her lunch rush. It's always nice to see people at work that exude confidence, experience and joy! read more

Panera Bread - Entrance - Salad Near Me - Dallas, Texas

Jerry helped me at the window ! His smiling face and great customer service was top tier!!

Staying close by in a hotel. Walked over for an afternoon lunch/dinner. It's a brand new Panera, but obviously the area around is a little questionable, as they had codes to use the bathrooms. The staff was friendly, the food was well-made, and over all it was a good experience. read more

Ok I had said I wasn't going to Panera anymore. I've been disenchanted with them since they changed from the St Louis Bread Company to Panera, to be honest. I loved their port gooey butter pastries, but alas, no more. Not even in St Louis, the last stores to have them. Anyway, I got sick while traveling for work. It was cold and damp and I was looking for soup that I didn't have to get out of my car to get. Panera came through! The broccoli cheese soup hit the spot. Now I will say the chocolate chip cookie tasted and felt a bit day oldish but it could have just been the illness. read more

Paid 12 dollars for 1/2 sandwich that had no spread on it, mushy bread, wilted lettuce and some bacon. No baguette I ordered and no napkin or fork for the mac and cheese. I even asked if everything was in the bag. read more

Panera used to be a go to for me. Definitely can't say that anymore! Showed up this morning looking forward to a soufflé only to find out that they are no longer selling them! The menu has changed dramatically and I wouldn't say for the better. Will not be back. read more

Do NOT go to this location. This review felt important to write because this location is just that bad. 3 visits and I've still never eaten here. Monday through Friday they close at 10pm--lies. Two different times months apart I visited around 9pm. Like, 9, not 9:45. The first time I pulled into the drive through and they told me I had to come in and the drive through was now closed. Weird, as most restaurants do the opposite, but ok. I go inside and chairs are on top of tables. I start to order on the computers and the manager stops me to say they're not accepting any more orders as they ran out of food. Hmm, I think that's not possible. I'm sure they had something still...they just wanted to close early. I was starving, but thanks for listing 10pm and not honoring it, an hour is VERY early to shut down. The second time. Same story, different day. How is this poor of management possible? How do they have any business at all? Third time: my boyfriend and I went for their cinnamon crunch bagel. To be fair, we got there 5-10 minutes before they changed over to lunch, but we were 3rd in line. The man at the front of the line was waiting for at least 5 minutes, as they were having some sort of issue with their register. When the cashier was finally done, she told him he can't order breakfast now that it's lunch time. We were all physically there before the shift, but they refused to serve breakfast, even to the man who had been waiting while they fixed their issues!! This place has no reasoning, no care for the customer, and is the worst Panera I've ever visited. read more

The staff is not very efficient and the manager was rude to the employees needing help. My food was also served cold and flatbread soggy. Drinks also tasted sour like they had been sitting for too many days. read more

Panera Bread - Salad Near Me - Dallas, Texas

Panera isn't my favorite anyway but this location was close to our hotel so we decided to give it a shot. We ordered on the app which was super convenient. The food was acceptable but didn't really stand out and a good temp when we got back to the hotel with it. I was pretty annoyed that I specifically asked for silverware (because we were staying in a hotel and not at home) and the note was completely ignored and we went sent out with nothing to eat our food with. read more

I was very disappointed with the food. I normally love Panera but haven't eaten at this location before. The pastries were stale, the veggie sandwich was too soggy. The french dip was good but just very dry. I had ordered the French onion soup so I was able to dip the sandwich in it. read more

N'Keshia is adorable and a pleasure to chat with. She is extremely helpful and very patient!! Glad we stopped!

The staff at the Harry Hines location on 2/25 was on their A game as usual. The upsets they handled with supreme confidence. Great!

Soups and sandwiches were good just a little too much dressing for my taste. Young man taking our order was very friendly, patient and courteous. Inside nice and clean read more

No large cups at self checkout: (-)1 stars Freezing: 1 star Dirty: (-2) stars One of the front doors blocked 1 star Dirty bathroom: 1 star Few plug in spots for studying: (-)2 stars So...studied here for 4 hours one Saturday afternoon. When I got there it looked liked a stampede of trashy people had just rampaged through. The workers would every once and awhile walk around the dining area and move some chairs but never cleaned anything...so, literally the whole time crumbs were on all the tables...I actually cleaned my own table. Someone even left a very well used eye drop container in the bathroom by the sink that look like it has not moved in awhile. I wish the workers who were moving chairs would have actually removed the eye drops... Thank goodness I brought a hoodie as I had to wear the hood the whole time cause it was like sitting in a cooler. Also...this is the ONLY location I have gone to so far that did not have any large cups at self checkout...(eye roll emoji)... Isn't this a new location? Ugh, horrid. Don't waste your time coming to study here. What a disappointment. It looks new but is very trashy. (Broom emoji) read more

Brand new Panera bread near my work and lunch was delicious after eating Panera for long times! read more

Panera Bread - Delicious Half sandwich and half soup lunch! - Salad Near Me - Dallas, Texas

Has to be the slowest establishment ever. It would help if the service was better, but it's not. Food is okay, but it's nearby which is convenient. I don't think I'll be coming back. read more

The fronteha chicken is my go to sandwich. Add to that the Fuji Apple sandwich is my healthy choice

I don't like leaving bad reviews but I also don't want anyone dealing with the same frustrations I have. I love Panera but unfortunately the quality of service and ingredients seems to be going down. The last three times I have picked up food from this particular Panera they've messed up my order and a couple times overcharged me for an item I didn't even want. On the few times I have received the right order the quality was so poor I regretted ordering, especially when it comes to the sandwiches. They are often thrown together with hardly any meat and often missing ingredients. Unfortunately, on the rare instance I ordered a soup instead of a sandwich/salad I ended up finding a hair in it. Sadly, they've lost my business for now. read more

Not much fresh in my salad today. Maybe I expect too much for $16.00 for a salad and a small drink! Wilted lettuce is unacceptable for any restaurant in my opinion. Had not been here since they opened and now probably won't come back. Sorry Panera but you were a huge disappointment today! read more

Panera Bread - Wilted lettuce! - Salad Near Me - Dallas, Texas

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Fourth time here cause it's close to work. I love Panera and want this place to succeed. Unlike other sites, this place just can't pull it together. Orders are wrong, food not as good as others, and service always slow. Waited 15 mins beyond the expected time per app but only 3 other tables and one other to-go order. I will be driving to other sites or delivery. This site needs help. read more

Got here at 6 and they didn't come to window till 5 after ... doesn't seem like much but keep in mind your in the hospital district ... professionals like punctuality ! Ordered and it took them over 30 minutes to throw some beagles in a box .., seriously ... service is horrible! I counted at least 6 people in the back over the wait ... then was told pull up to the front ad they get my order together ... I've been here this entire time and they are just now getting my order together? ... sad that other peoples time is not respected! read more

why is it so hard to throw away the end pieces of a tomato. Nobody wants that on their sandwich. Also my BLT sourdough was THICK sliced instead of THIN sliced. the manager gave me my food through the window...expedite much? QC stands for QUALITY CONTROL. smh will NOT return. read more

Panera Bread - Roasted turkey avacado BLT - Salad Near Me - Dallas, Texas

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My wife and I ate their today since we were in the medical district, hungry and with a little time to kill. Place was nice, clean and food was ready within minutes. But what was really outstanding was the guy that manned the register and took our order. Probably 30ish, Black guy with a great smile and great attitude. Really sorry I didn't get his name. He could not have been more helpful, friendly, courteous and patient with a couple of 65 yr old Panera rookies. read more

I just wanted to publicly compliment Jerry. He was so nice & his service was good. I had a bad start to my day, someone hit my car right next door today so I was already frustrated & he gave me the good energy I needed. Thanks again Jerry, I hope you stay blessed. Of course the food was good also, I got the pick 2 chipotle chicken & Greek salad. read more

Do not go here. Ordered and waited over 30 minutes for my food and it still wasn't ready. It was not a lunch rush.

I had lunch at this restaurant with a large group of coworkers on 11/29/22. There was a mix up with my order that was probably my fault and I couldn't eat it because it contained gluten. The manager helped me figure out what I could eat, quickly got me a different order, and brought it to me. If I lived in the area, I would go back to this location regularly because of the customer service. read more

Had to wait over 15 minutes in the drive thru. No sense of urgency to get orders out from the manager. What is the point of having a drive thru there then. Poor service! read more

I arrived to this location 40min before it closed and they didn't have anything anymore but prior to this I went in the drive through and stayed waiting in the drive through for 10min waiting and nothing .. I hate this location and there lack of customer service this location closes at 10 and I was there before 10 and received nothing. read more

Great sandwich! They didn't take any shortcuts. Ordered online and it was ready right on time.

I stopped in here to bring some lunch to the pedi social workers at Children's Health. Ms. Pat Jefferson was my server and was a delightful lady. She was thorough and double checked her entry to make sure my order was correct. We talked a bit after I ordered and felt an instant connection. She was warm and interested in what I do for a living. It was refreshing to have a conversation on this level, she could not have been more accommodating. When they brought out my food, I went to tell Ms. Jefferson goodbye and thanks for the great service. She responded with a hug, a first for me. Maybe insignificant to some people but it absolutely made my day. I don't live in Dallas but will be sure to stop here on subsequent visits. read more

Breakfast here is my to go to! Always great and efficient. Great lunch too! Favorite must be roasted turkey BLT!

Team Manager Fabri was excellent. He was patient with our order and was very hospitable. The restaurant was in great condition as well. If you are looking for a restaurant that not only, offers delicious tasting food and a welcoming environment, this Panera should be your first option. read more