Horrible service; ordered 6 bagels, I paid for 6 bagels and get home and there was only 5 bagels in the bag! Even confirmed with the employee that there was 6 bagels in the bag! read more

Always Great Service and Friendly Staff!!! The Chicken Wild Rice Soup is the BEST with a tasty fresh baguette!!!! All of their sandwiches are delicious as well!!!! read more

I have always loved Panera bread. Everything tastes so fresh. They claim it's clean food. All the bread is baked in house so it smells great there. They're really good coffee as well. Friendly service. I almost always get the "you choose two". Half salad, half sandwich, soup are the choices. read more

Panera Bread - Sandwiches Near Me - Eau Claire, Wisconsin

The Wild Rice chicken soup was delicious.Generous amount of chicken and wild rice. Great friendly service. Strawberry Smoothie was excellent too. read more

This review is solely on the idea that we were able to stop in and use the restrooms. We were passing thru to stop off at the Men's Wearhouse next door shortly after 10 a.m. The Men's Wearhouse did not have a public restroom and we had been driving for a couple of hours. Panara was the only restaurant in this step that was open. We were grateful and although we weren't hungry and did not purchase anything, we would stop back and patronize this business. It was fairly busy so that says something. They had a few tables outside on the sidewalk that seemed popular as they were all taken. read more

Food is always so delicious. My favorite meal is a Broccoli cheddar soup in a bread bowl with baguette side and tuna salad sandwich! Employees always so nice and welcoming. Atmosphere is relaxing, i see lots of people come in here to work on their computers or talk with a friend/family. read more

i had the impression that panera was good food... i no longer have that impression. my my sandwich was so salty it was inedible. i looked up on the website... one sandwich has 2300mg sodium... 15% over a full days allowance and that's by design! why would they do that? the potato chips only have 75mg read more

I can see why this place has a mid to low rating. It is definitely a supervisor issue. In the 15 minutes I was waiting to order and to get my food to go, the employees were told 2 times by customers that the coffee dispensers were empty. It was only 9:15 AM and they were almost out of bagels. All of the young people working were hustling to take and fulfill orders while the supervisor (I am assuming she was the supervisor because she was middle aged) was complaining non stop about some online orders, which were obviously upsetting her because they were customized sandwiches. She kept interrupting those who were working to read them the orders and show them how many pages the orders were. How about you jump in and help the crew and stop bringing morale down. This store needs better leadership. read more

I tried to place an order online to pick up. When I went to pay I realized I forgotten enter promo code so went back and did that and went to pay again my gift card balance was gone. I thought I could call and they would help me fix it. WRONG!! They could not be bothered to answer their phone. I tried 6 times. I tried catering option, help with an order option, supervisor option and every time it would ring and ring then hang up on me. This was in afternoon so not lunch rush. I went to store and there were no customers. Employees just standing around. I spoke to supervisor then manager and was treated like I was stupid. They said their phone never rang. I showed them on my phone every call I made. The worst customer service I have ever had. Not even an apology. I buy hundreds of dollars for certificates every year but never again. I would not promote a company with such piss poor service. There are too many other establishments I will be happy to support. read more

So frustrated by my lunch visit today. I selected DINE IN and was given a to go bag (along with everyone else) with bread bowls and soup. Wrong side too I might add. So here we are trying to cut bread bowls with plastic knives and pouring soup into a bread bowl that's placed on a napkin because they aren't using plates at the moment. Do yourself a favor by just getting a sandwich or pastry to go here because there won't be a seat available. Everyone was feeling rushed because of new arrivals standing around for a seat. People being rude by saving and running to open seats before they could be cleaned. Ugh! read more

Usually the do pretty good here but I just got some soup and a French beget and the soup was just about all chicken broth and the beget is tiny. I mean come on for 14$ I should at least get noodles in my chicken noodle soup. read more

Panera Bread - Size of spoon to beget comparison. - Sandwiches Near Me - Eau Claire, Wisconsin

Coffee Quality - Better than your average, but not the best. It's ok. Free Refills Vibe - Corporate, standalone. Free Wif-fi. It's meh. Food - Better than your average coffee shop, ahead of starbucks. Good baked goods. Staff - Generally good. I would say generally the coffee is not as good as Starbucks/Caribou/Dunn Bros chains, but free refills plus better food options puts it just ahead. read more

Panera Bread - Mmm , bakery - Sandwiches Near Me - Eau Claire, Wisconsin

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Disgusting. The place was busy. Sandwiches were just thrown onto the plates; total mess. Soup was lukewarm. Tables were dirty...ALL of the available tables. How ironic that this is the case, because the staff pitched a fit about two guys walking in without masks. I mean, PITCHED A FIT. A woman behind the range actually laughed and ridiculed these folks, until I told them they were being unprofessional. What's wrong with folks???! read more

For the most part the food is terrific and consistent. My only negative comment is that they are fully immersed in Pride month with writing on the doors, balloons and other decorations plastered around. Would be nice if they could just be known for their great food and not for their controversial in your face opinions. read more

Guy taking my order was a jerk. Food is decent. Would not come back to this location. There are plenty of other places to eat.

We order Panera's catering often when we have meetings and conferences at work, and I have been very impressed with the sandwiches and salads we have gotten recently. Enough so, that I felt it was necessary to write a review. THAT GOOD. The BLT with avocado is delightfully light, but filling and the bread was soft and delicious. The Modern Caprese sandwich was a complete surprise to me. I wasn't thinking I would like it, but I found myself wanting another! It's essentially a caprese salad on a hard roll, and man-oh-man, was it great! Salads are always fresh and mouth-watering. They have a poppyseed dressing that is the perfect addition to any salad. I would highly recommend Panera to cater your events at work, in life or otherwise - they really knock it out of the park! read more

One of my favorite places to come for comfort food is Panera. The mac and cheese is incredible, when served hot (which it was super hot in today's experience, but In some past recent visits it's been just slightly warm and chunky looking. In another experience my boyfriends grilled cheese was not melted at all, and his soup was watery and cold.) I've given the eau claire location so much service and tonight drove me over the edge with the overall experience. My boyfriend and I weren't even acknowledged we we stepped up to the counter. We actually thought they were closing the kitchen. Ordering was no problem. Go to sit down and every table is either crumby or wet. It looked like they hadn't cleared out the dirty dish station all day. Both were filled to the brim. When we were almost done, I grabbed my bowl and it was covered in old hard soup or something. I will not be coming back. read more

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I was so surprised with the cleanliness and quality of the food, I'm from the twin cities and there paneras are definitely Quantity over quality. I did not see that here was blown away will definitely be returning. read more

Panera Bread - Sandwiches Near Me - Eau Claire, Wisconsin

Makes me nervous when I see someone working with food, who pulls her mask down to speak to customers. Wears it below her nose otherwise.

Ordered delivery through the app and they forgot an entire you pick two order consisting of soup and a sandwich. Also paid for extra bacon on a sandwich but didn't receive extra. Called the store right away at about 8pm to let them know their error and spoke with Rose who was completely unprofessional and told us it was "too late" for them to deliver the rest of our order even though we'd be able to order delivery through the app. Offered to mail us vouchers but didn't offer to refund the food we didn't receive like seriously that's the best you can do Panera?!?! read more

1970 avocado green, pumpkin and beige schemes, wrapped around corporate food. Note that EVERY price ends with 9. Why? Because that's how commerce thinks they can get the public to believe they are paying less. And Panera continues this because that's the way it's done. Panera was founded in 1981 by Ron Schaich. He sold the company this year for $7.5 BILLION. Read on - April 2017: "Panera's success is why privately held [German] investment firm JAB is paying so handsomely to acquire the chain, which has about 2,000 locations and generates more than $5 billion in annual systemwide sales. The deal will mean Panera will be controlled by the same company that also owns Keurig Green Mountain, Krispy Kreme Doughnuts, and Peet's Coffee & Tea, all brands that have been acquired in the past five years." What does this mean for me, the consumer? Their portions are very small and their "pick 2" is a super devious method of getting the customer to spend more. The organization of their overhead menu is organized by price point, not the food item. Why? Shop for food based on price vs. quality?. A 'half' portion is about 60 cents cheaper than a "full" half sandwich. I'm sure the corporate board has run an algorithm/statistics about how to open a bakery chain and make money, because the food industry runs on very slim profit margins. My half tuna fish sandwich was tiny(maybe 3T. of tuna fish) and the cesar salad (with a hunk of warm baguette) had barely any dressing. Essentially, I spent $8.51 for a lot of bread. Ugh. On the positive side, they provide fast service from order to receipt of food. They give you a buzzer so you stake out a table while waiting for your food. Bus your own table. They have a nice selection of baked goods.I do know that at the end of the day, they take left over baked products and give it to shelters. I think a revision of price stucture and menu might get me to return for lunch. If I was in the neighborhood and wanted some carbs I might head in for baked goods. Bottom line, this is corporate chain food. read more

It's Panera.... If you've been to any Panera, anywhere, this one is just like the ones you've been to else where. Same menu, baked goods, coffee, etc. I particularly like this one because it is midway for my long drive back home to NW Wisconsin so, it's a great place to grab lunch and an iced coffee. It's pretty conveniently located near Hwy 53, and easy enough to get to. Hint: The parking lot is really hard to negotiate and, during busy times, always seems to be full. read more

This was my first ever worst experience @ Panera and I consider myself a frequent to other Panera Bread locations we stopped on the way and these guys were out of bread and it was only 0630/700 PM during a long weekend. After going thorough bread choices and ordering what we wanted the panini we ordered wasn't don't right ordered a tomato mozzarella panini and no marinara sauce and NO MOZZARELLA sauce that just tell me a lot about this place! read more

I was in a large group (nearly thirty people) stopping by right at the beginning of the afternoon. I noticed the signs saying they were low on staff so good might take a while. Nevertheless, they took our order very professionally. My friend waited by the drink counter for her coffee, and another customer was rude with both her and the employee making drinks. From what I could tell, the employee handled this very well and my friend had nothing negative to say about the staff. The food was handed out order by order after getting to the customers who arrived before us. I believe everyone got their correct order, and any corrections were made if not. A couple of girls that were with us even asked to switch their bread out for chips after receiving their food, and were given the chips free of charge along with their bread. I thanked an employee for their great service and patience, and he remarked that that is what they are there for. A great experience! read more

their teriyaki noodles were the best, especially the the deep fried green tea ice cream. and Are sever was really nice!

Love Panera usually. This one was distractingly dirty. Not just "we just had a rush" dirty, more like "we haven't cleaned the walls in this booth or the upholstery on the seats since Obama was president" dirty. read more

Ordered online Eau Claire, WI for in-store pick up. They threw all my bread and bagels away and never called. Employee said, "yeah, that's what we do." Back to Sara Lee and Target drive-up. read more

Went there for the first time and the customer service was complete shit to be honest never again will i ever come back to this one.Was pretty disappointed about my friend's food she ask for it to be cold and they heated it up and she told them cold and they weren't nice about it.Told her she should of just threw it in the garbage then. read more

I had the French onion soup delivered and it was great. I also had the Cesar salad. I'm not a fan of a creamy Caesar but they made it work The bread I ordered was also fresh and chewy! read more

This one of my favorite places to go for tea and food no matter where I am. Great service and food.

Walked in there with my friend to grab a quick bite and some coffee. When my friend ordered her BLT, the bread was not toasted and the bacon was basically cold and not crispy. We were like "okay no biggie, it happens" (still tasted alright). The reason why our experience went from okay to worse is when I ordered an iced mocha but was given a hot one. Normally I'd be okay with it and just get a different one, the iced mocha I ordered originally. That was not the case. The manager decided he was gonna give me grief about it and just refund me my money, I still very much wanted my drink at this point. The total was $5.04 and gave me more grief when I corrected him trying to only refund me $4.21!! Like dude, I just wanna leave now. After the cashier and manager gave me the refund they both just walked away without saying anything. Probably would've been okay if staff wasn't rude and just fixed their mistake. read more

Honestly my favorite chain in our area! I absolutely love their soups and their great bowls they also have a super cute little bakery that have the cutest little treats. The way that things are ran in there is super neat and convenient! The food is ready super quick and always perfect. I love the people that work there they are all super nice and everyone that walks through those doors is in a good mood and I love that you can here all the beautiful conversations and see everyone in a good mood spending time with friends or family and it's truly beautiful!! read more

Unfortunately got a black pearl from yelp at this place. The chipotle chicken sandwich was probably the poorest sandwich choice I could have made, I'm about 99% sure I could whip up a better sandwich using my Foreman grill. The french onion soup was salty, but decent. Basically the best thing about this place is that it's spacious and has free decently fast wifi. Probably wouldn't come here for a meal, but rather maybe a non alcoholic drink or an alternative to hanging out at starbucks. read more

We walked in at around 7:15 for breakfast and were completely ignored by the staff even though a lady right in front of us was being helped. After looking at the menu and standing at the register for five minutes we still were not acknowledged by the staff who seemed too consumed in their work in the kitchen to help us. To not even be greeted by staff is incredibly rude especially when it seemed as though everyone else in the restaurant was being served. Overall, I expected much better from Panera read more

After waiting patiently for at least 20 minutes for a drink, we asked about it and were rudely told it was "probably" coming up because there were a lot of drink orders at the time. After 10 more minutes we asked again and were told it would be made now. This location was completely unable to handle the volume of customers and it took far too long to get our carry out order processed. Also 2 of 3 hot coffee containers were empty. Terrible experience. read more

Best summer seasonal salad...Chicken Strawberry Poppyseed salad. Haven't tried an item that I didn't like. Great tasting sandwiches, soups, salads, baked good, and coffee drinks. I frequent this place quite a bit. read more

There service is usually pretty decent. I personally love the broccoli cheddar soup and their bagels. My food has always been above average. Good place to eat, and is pretty quick overall. read more

Visiting this area on Xmas vacation. Got dropped off by family while they shopped so I could get some work done. Wifi cut me off after 30 mins. Spent next half hour waiting on my ride with no ability to complete more work. I get the idea to turn customers and tables fast but this is not the way you should push customers out of the door. read more

Horrible service at Panera today. They forgot the cheese on my sandwich, which only had turkey and cheese. The cashier threw three pastries into a bag with no paper or containers to keep them from smashing. We paid for two lemonades and never received either. The cashier was extremely rude. read more

AMAZING! Chipotle chicken sandwich is the best sandwhich on the menu and the broccoli cheddar soup is the most amazing on the planet! better than moms homemade cooking and thats normally not the case. I love the crispy baguette always buy a loaf to bring home! I am proud to be the duke read more