Decided to stop at what is normally reliable chain but this Panera was gross. Food handlers appeared dirty and were not wearing gloves. When we received the warm bowl, it was half full and half cooked. The rice was hard and ingredients were smeared on the bowl. Yikes. read more

As usual good food that is freshly made...only glitch was getting my drink...staff forgot and had to seek...tables were not cleaned and had to walk around seating area to find clean table read more

Ordered curbside pickup online. Nothing complicated, 4 bagels, 2 croissants. One hour later the order still isn't later. I go ahead and leave to pick it up thinking surely after another 20 minute drive, it will be ready. Nope. I pull up, and wait another 15 minutes. Finally, I walked in. Three booths with customers. No one at the counter. I wait another five minutes. Finally finding someone, asked about my order. Turns out, my order was ready. They just never completed it in the system. So one hour forty five minutes for four bagels and two croissants. read more

It's a Panera - it's pretty predictable and pretty much the same experience everywhere. I got the Green Goddess salad at the recommendation of the cashier. It came out pretty quickly and was REALLY good - produce was top notch and FRESH. Tables needed to be cleaned - it wasn't very busy but it was hard to find a clean spot. I didn't see anyone out bussing. WiFi was spotty. Cashier was VERY friendly and didn't make me feel stupid for asking questions/trying to decide what to have. Portion was good for a salad - expect to be full for lunch, not dinner (typical Panera). Tip: location has a drive thru! read more

Panera Bread - Green goddess salad - Salad Near Me - Florence, South Carolina

7pm and they were ready to close (closing is 9pm- we were the only people there initially but atleast 6fss as Millie's came after we ordered- they were out of all kinds of food and drinks - it took over 30 min to get our food- it was super dirty especially the floors weee super sticky -the entire experience was terrible - if you're traveling 95 thinking you ll make a healthier food stop -rethink you're decision read more

Stopped by for breakfast- limited coffee choices, overcooked sausage for breakfast sandwich, bun was dry and stale. Of course we were on the road before we discovered that. We will give this Panera a pass in the future read more

Would love to give it a big fat "0." Place was filthy; tables dirty! The person at the counter when asked if we could get a flatbread just state "no" without any clarification. Went to get ice tea and both containers were empty. I asked if they would make some and 45 minutes later, none to be seen. I have always gone to Panera when traveling but this one is the worst with horrific service and 0 for cleanliness! Even the pastry section was discusting! We listened to people laughing in the kitchen, however, work ethics are absent! Never coming back! Shame on the manager & franchise owner! Fire your lack luster employees! read more

Terrible!!! Don't eat here because you will get sick. We got served salads that were rotten!

Took almost 40 minutes to make our 3 sandwiches. And they could have cared less. We ordered online to save time and arrived when they said it would be ready. Wish we had read the reviews in advance. read more

Stopped in off 95 on our way home to Raleigh. Bathrooms were clean; order was correct; sandwiches were very good and the young lady at the counter was most courteous! They did a great job! read more

I usually do not post negative reviews, but this location was completely disgusting. I wish I could give zero stars. I ordered a pick two and a drink. While I was waiting on my food to be made I got my drink of green tea and took a big gulp and it tasted very off. I went to the dispenser and was completely shocked to find some sort of mold or algae in the tank. It was very visible to the eye! It looked like a dirty fish tank. I also took pictures. I was immediately disgusted! I quietly called the manager over and she was shocked and said it wasn't normal. I was concerned about getting sick since I had a 6 hour drive home. She said she didn't know if it would make me sick but offered me a new cup!?! I was so grossed out I threw away my food as well. There is no way that tank was cleaned for weeks. And she said it was supposed to be cleaned daily. I have no idea how they haven't been closed down by the health department? I read other reviews and it looks like this is an ongoing issue. On top of that three hours into my trip I started to feel ill and I'm continuing not to feel well. I feel bad leaving this review but this location needs to focus on cleanliness because they can kill someone. What a poor representation of Panera. read more

Panera Bread - You can see the mold inside the tank of the tea. Yuck - Salad Near Me - Florence, South Carolina

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I mean, it was terrible. Hands down, the worst Panera I've ever been to. We stopped in to get a bite to eat and get out of the car during a road trip, thinking Panera would be a safe bet. It was about 3 pm and sparsely crowded. Our order was simple, three broccoli cheddar soup's, a Mediterranean bowl and kids Mac n cheese. We sat down with our pager, and waited while passing the time talking. I began hearing tables around us loudly complaining about their wait, and realize that they were there before us. After a solid 10 minutes, I walked up to see what was going on. At that point, the kids mac & cheese and soups were given to me, and I was told my Mediterranean bowl would be two minutes. Very long story short, 10 minutes later it still wasn't ready, then when it came out they gave it to someone else who had ordered something completely different, she ended up bringing it back as I was complaining that I still hadn't received it, and I was so hungry I ate it even though another person had taken it to their table. Yeah, it was just a miserable experience. All the while, about 90% of the other customers there were up and complaining that either their food hadn't come out or had come out incorrectly. I almost felt like I was on candid camera, it was that bad. read more

2nd time placed a bagel order in advance and this store couldn't fulfill it. Order was placed days in advance and i get a call asking if i would accept substitutions. How does this happen, are they aware of advance planning with orders they know they have to fill? The worst i have ever experienced and won't be back. read more

Overpriced and under-served! My friend and I went through the drive through and ordered " you pick two" - a great way for this fast food restaurant to rip customers off. In return, we received a poorly made "Greek" salad missing feta cheese and pepperoncinis. That's not a Greek salad. That's a salad I can throw together at home. Then the hot cups of soup-- (tasted good) but both soups put in the same bag with the "cold" salads were placed in sideways! Leaking out (of course!) and enough leaked out to cause a wet mess. Also French bread just tossed unwrapped in the bag, now also wet from soup. All this for "only" $24.85! What's worse was the assistant manager's attitude when I called back about it. Just a " I'm sorry you had that experience"... Guess what, so am I. Sorry enough that I won't be returning to your sorry restaurant. What really aggravates me is giving bad reviews, but it seems like the "pandemic" has just given many restaurants carte blanche to give bad service and low quality while overcharging. If a restaurant doesn't have all the ingredients, at least inform the customer and give them the choice. It's the right thing to do. As far as Panera bread prices go, they really think too highly of their generic, and very overpriced food. The you pick two deal is certainly Nota deal and FYI, they do not even make their own soups; they are just heated up from frozen then served to you. read more

ran out of broccolie, bread, bacon, mustard, cucumbers, passion fruit tea and bathrooms were smelly. HORRIBLE PANERA, don't go here.

Absolutely awful service. They hardly ever have any to go orders ready. They are understaffed often. There's one employee, Suzanne who busts her ass but that's about it. It is by far the trashiest, outdated Panera's. The exterior lights don't work at night so you won't feel safe coming here at night. If you are in a rush, do not come here. Not even in a rush but unless you 45 mins to wait, don't come here. There is high employee turn over so I assume they have poor management and pay like crap! read more

I visited the Panera store near Florence and found it to be the dirtiest Panera I have ever seen. The bathrooms were worst than any crappy truck stop. The stations where you drop off your dishes were covered with splashes of dried food. The drink station had a constant drip and left the floor wet and sticky. The dinning area had no clean tables. I had to bus my own. I realize finding good people is hard but I don't think the would even eat here. This is the view from your order counter. Disgusting. read more

Panera Bread - Salad Near Me - Florence, South Carolina

Always consistent and I definitely appreciate that. We always stop by in the mornings for a good breakfast sandwich and coffee and at lunchtime for a good salad and soup combo. Will be back read more

Hubs and I normally love Panera Bread. This one in Florence,SC NEEDS MUCH IMPROVEMENT. COUNTER guy was friendly but didn't even ask about my rewards card. There was NO clean table - had to ask twice for someone to clean a table. After waiting 2-3 minutes , a young man came out with a wet rag- did a half - baked job of wiping a few tables- never smiled or apologized or offered "you are welcome" to our "thank-you". . We continued to brush leftover crumbs from the table and sat down. We went to pick up food . Hub's bowl of soup was half- full. My salad was dripping in salad dressing. . The floor appeared clean. The order was mostly correct but my bread was not the kind that normally accompanied a green salad. No smiles or common terms of courtesy were uttered by any of the employees . Don't know if we will be back. Employees need training and there needs to be a regular person to buss tables. Also umbrellas need to be installed on the outdoor tables- All of them are in direct sun. read more

Panera Bread - A bowl of soup at this Panera Bread. MAYBE a ladle full?. - Salad Near Me - Florence, South Carolina

All of the bread was stale, the Greek salad was drenched in dressing and had no feta cheese. The ovens looked gross and so was the soda fountain. I'm done with Panera. I honestly don't know how they're still in business. read more

The concept seems inviting, but it ends there. The first time I went the employee could not answer the first question about the menu and items on it. I left without ordering. The second time I ordered the vanilla cinnamon bun and a cup of water. It would have been nice if your employee had at least warmed it, being that the price was around $6 just for that. I could stay home and eat a cold one and save the $6 you charged. But then again when you hear about the low pay food service workers receive, I suppose you get just exactly what you pay for. read more

Terrible experience. Ordered online via the app and took 60 minutes for order to be ready. Drive thru customers and everyone one else was served before and got food before even though we ordered 45-50 minutes earlier. And order was wrong after all that. read more

2 stars because the food was good. Unfortunately is was not what I ordered. Traveling north on I 95, I was trying to make a quick stop for food. I ordered a coffee and a Blueberry Babel, so I grab my food and got back on 95. I smelled cinnamon and when opened the bag that's what I found, a cinnamon swirl bagel. I mean how difficult is it to not only see but smell the difference between blueberry and cinnamon. This store obviously just doesn't care about what they are doing. I was very disappointed. read more

The worst Panera Bread experience. We love Panera Bread and we went out of our way to stop at one while we were driving through from Florida to North Carolina. I'm just going to list what was wrong... Two pick two meals that did not come with a side even though we asked for a French baguette The lids were not on properly due to soup overflowing the top preventing the seal and they spilled in the bag, leaking through onto my leg Did not get a fork for my salad, thankfully I had one in my car The blood orange lemonade smelled like vinegar like it was fermented The chocolate chip cookies were not baked in the middle at all it tasted raw The chipotle chicken avocado sandwich had avocado on it even though we asked to not have avocado, there was barley any chicken and the chicken he did get was fatty Dont normally do this but it was so bad read more

I love panera. They always have yummy foods and drinks. This was my 1st time at this location- ordered the half napa almond chicken salad sandwich, autumn squash soup and the green goddess salad. The soup and salad were good. My sandwich looked good,, but when I lifted the bread to look inside, I noticed the lettuce was spoiled. The lettuce was wet, very dark green and wilted/soggy. I can't believe they tried to hide that in my sandwich! The greens in my salad were perfectly fine. read more

Panera Bread - Lettuce in my sandwich- wilted, soggy, spoiled. - Salad Near Me - Florence, South Carolina

DONT GO TO THIS PANERA!! So dirty and disgusting- every table was filthy and dishes piled up. Dirty rags under ice tea/coffee machine. Appeared understaffed. Bathroom & outside had garbage that wasn't picked up. We usually prefer Panera and search them out on road trips...for the cleanliness and quality food. Food was pretty good. But all staff were unkempt and allowing their masks to drop down. Don't go to this Panera. Very low standards! read more

I've been going to Panera for years. Unfortunately, I'm so grossed out to ever go there again. I ordered a modern caprese sandwich. When I opened it up, this is what I was presented with. Absolutely nasty. read more

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I've read the bad reviews but since we were determined to get Panera we just decided on this location. Thought it better to go inside rather than the order ahead or drive thru. It was 12pm, lunchtime when we went. This is a busy location, the line was quick and got our order in like 5 minutes. Everything was correct even our drinks. Wasn't bad like others have commented. It looks like they have various employees working in the kitchen so that everything moves along quickly. In all not bad. read more

Employees don't seem to be happy, restrooms are dirty and old, tables the same. Coffee was either out or cold, and they are not busy but most tables are dirty, and in disarray. Warn Baja bowl was ice cold, wife's salad had mostly yellow lettuce. Flatbread was ok for the kids but that was the only good thing. Avoid this Panera.. read more

First off I thought ordering online and selecting curbside pick up would save time than going through the drive thru. Drive thru's today are so backed up. Order 4 simple items, bowl of turkey chili, Greek salad, fruit cup and a ice tea. When I completed the order the website indicated the time the order would be ready. Arrived and parked in spot #1. Never received an email confirmation so I could let them know I arrived, so the sign offers a phone # to let a staff member know you are waiting. Called and no one picked up. Went in to find my order my sitting in a rapid order bid. Gapped the bag and left. What a disappointment. Ice tea was not in my bag, nor was there any indication on the bag it was not in it. There wasn't an empty cup next o the bag. Noe for the turkey chili. The taste was off. As if it was old/stale. Not to mention it had corn in it as a filler. Look if you do not sell a lot of soup at this location, then monitor carefully. Why continue to serve something that is offensive in taste and quality. Funny thing is this location has business all day long, but something is lacking in operations and management. read more

Wanted to give a "shout out" to the Panera store at 100 Woody Jones Blvd, Florence, SC 29501. The restaurant's general manager - Marsha did a superb job ensuring that her staff met the needs of my wife and I while ordering and eating lunch there. Our food was prepared as ordered and very tasty. I am retired military and it was nice to see that the store is very patriotic as well. Highly recommend this store for a healthy lunch! read more

zero stars - ordered soup to go and they had NO spoons. no warning either. The rest of our order was completely wrong and when we brought one sandwich back in they threw something together that resembled a garbage can. The location was not busy - we were literally their only customers and they could not put the easiest order together. Oh, and one of the staff who was making up part of my order left in the middle for a "vape break" - just disgusting. read more

This place is so bad I'm telling you. The food is less than mid and the workers? A whole different story. Rude, thinks they are funny and cursing at customers. No wonder it's always empty and they make under minimum wage. And reading all these 1 start reviews has GOTTA tell you something. Don't go here and if u see a girl with no front teeth run. read more

Walked in at 8:11 and was told that I couldn't order sandwiches... from a sandwich shop because they were closing. They close at 9:00. I was told that's what I could expect so close to closing. Fifty minutes is close? Then I made my soup orders and at the end was told they had no receipt paper. When I went to get the lemonade they said was still out, that had already been cleared away. I've never had an experience like this at a large chain eatery, especially Panera. Very unsatisfied and disappointed read more

Tables were all dirty. Windows all dirty. Bathrooms were filthy. Carpet needed vacuuming. Sweet tea had leaked all over the drink counter and nobody bothered to clean it up. They were "out of coffee today", and three employees were sitting around talking at one of the tables. Pretty sure they just didn't feel like working. read more

It's Panera so how bad can it be right? Honestly the worst Panera I have been to. The food was okay, but the place is in really rough shape. All the tables and benches were torn, beat up and in bad shape. The rug was absolutely gross and the smell throughout the eating area was like chemicals. Then to top it off, they were out of tea. It is hard to mess up Panera but they really need to refurbish this one. read more

I was SO disappointed in this Panera's. The last time I went there were plenty of open tables, but they were all dirty. I had to go and ask them to clean some off and that took about 5 minutes for them to do!! Then I tried another day this week and it was horrible! My order was made incorrectly, they charged my friend an extra $1.20 to get a slice of American cheese instead of cheddar cheese on the sandwich, my salad greens were wilted and one of the employees was in the hall by pick-up making out with her boyfriend! Ridiculous! I used to love Panera's! read more

I walked in and said that I would like the cheese soufflé. They said all we have is this other one so I looked at it and it looked pretty sad so I said no thank you I'll have the breakfast sandwich with an over easy egg. They said OK. I said I would like a hot coffee. They said Our hot coffee machine is broken, you had to have everything cold. So I just got ice water. When I got the sandwich it was egg white only and I went back and talked to them about it and they said oh that's all we have. So no hot coffee, no real eggs, and no soufflé. I got my money back. That's three up, three down. Management needs to wake up and grind the coffee. read more

The feces smell from the bathroom extends all the way to the food pickup area. Need I say more? Also, the employees seem like they are miserable working there. I won't ever come to this place again. Don't waste your time and money. read more

The restroom is small, dirty, no paper . Food ok , staff are nice. Is the size of the restroom according to regulations ??? read more