I am very disappointed with the food quality and portion sizes here. The baguette that comes with the meals is always rock solid, the salads are not fresh, the meat on the salads is McDonald's quality, and the soup portions are so small! My husband recently came in this week to get a to-go meal for our family of three. It was $31 for a kids mac and cheese, a sandwich and a soup. When he came home with my chicken noodle, it was literally three sips! Mostly broth in a tiny cup and I ordered a full bowl. My canned soup in the cupboard was better quality. We work hard for our money and it feels like I just threw it away. The only good part of the meal was my daughter's mac and cheese. Panera, I used to love you. What happened? read more

This is now the third time we have tried to go to Panera right at 6:30pm and there has been a car parked blocking the drive thru and the door locked. They do not close until 7pm. The staff is inside doing nothing for at least 30 minutes. Change your hours or continue serving customers until your actual close time. read more

Food is good but when someone goes through the drive thru, orders any food, especially a soup, the bag should at the very least contain a spoon and obviously the idea of a napkin or two is inconceivable. Common sense is lacking find a couple brain cells, please. read more

Our great to go or sit for soups etc. Excellent food. Breads are worth getting a loaf for home !! We live in sandpoint but visit the Prairie Panera !! read more

Everytime I go for lunch, the price seems to go up and the portions are smaller. If the baguette gets any smaller it would be non-existant. Then ask for a tip??? I'm looking for a better place to spend my money. read more

My fiancé was a little bit apprehensive about Panera, since it is fast food (although healthier than your run of the mill) chain. We decided to go today, because it was quick and close to work. The food was awesome, super fresh and tasty. We both got Mac and cheese which was delicious. I got a Caesar salad (they don't use anchovies, vegetarian win!) and my fiancé got their tomato mozzarella flatbread which he said he would get again. We will return for lunch, but also to buy bread here since the bread isn't prewrapped in plastic! read more

Panera Bread - Mac and cheese, Caesar, tomato mozzarella flatbread! - Salad Near Me - Hayden, Idaho

Love their food but pretty pricey for me. I went out to lunch with my husband and youngest child last weekend, this was my first time eating out here and I was pleased. They have a friendly staff and a nice sized dinning area! I ordered the Pick 2, I got a Chicken and Avocado Panini sandwich (I cant remember the name) and a strawberry vinaigrette salad ( again I am the worst and don't remember the name but I will find out and update latter) The Panini was good I have had better but I have had worse too but the Salad was amazing it was filled with yummy fruit, Strawberries, blue berries, Pineapple, and almonds it was so good. My husband got the pick 2 as well with a Turkey avocado BLT sandwich and a fuji apple chicken salad.( I know weird I remembered his order lol) He said both were very yummy I tried the Salad and the bite I had left me wanting more. and our little one got the mac and cheese, It was so good way better then mine! Over all I love this place a little spendy but when you think about how fresh and yummy their food is its worth the occasional treat! read more

See all

the staff here was completely unprofessional, the register attendant was in a conversation with another employee when we walked up and we were entirely ignored by the attendant for a few moments. I had ordered a large mac and cheese, the serving I received was obviously not a large, on my way to bring it back to the counter i spotted the register attendant laying on the ground laughing, like I said, completely unprofessional. when i showed one of the cooks the portion i had received they told me that it was a large, she held up a bowl the size of a fist and told me that was a small. I proceeded to walk back to my table flabbergasted by the attitude that i was given, and to top it all off i found a green hair in the bottom of my mac and cheese read more

When we arrived, EVERY SINGLE TABLE was dirty to the point where we had to sit outside. We had to wait with no buzzer and they did not call our name when our food was done so it just sat way longer than needed. When we received our food there were disgusting finger prints inside and outside of each of our dishes WITH OUR FOOD IN THEM!!! It looked like someone did not switch their gloves between doing something else and preparing our food. My lettuce in my salad was completely brown along with the avocado on my boyfriend's sandwich. I'm absolutely beside myself. Not to mention, all of this was 27$ for a meal that wasn't even edible. Truly disgusted. read more

Been to this location multiple times, and ive got to say its just ok. Most of the time anything i want off their menu is sold out. Breakfast items at 930am are down to one left. So, not sure why they dont make more of the popular items? In fact its happened so many times, wife said she is done with this location. She cant get what she wants most of the time, and that's being there at 930am. Drive thru isnt the friendliest at times either. I see girls standing around, which is why im like, why arent they making more of the popular items so people can order? Strange location and business practices IMO, they just simply dont care if they sell out of certain items by 930am. Probably wont be back, since they cant produce enough popular items for breakfast. read more

Panera used to have good food for a reasonable price. I had lunch at the Hayden location today and although the food was good, the portions have been drastically reduced. At the same time, the price has gone up, which I understand given the economic conditions. Higher prices ok, but keep the portions the same. Won't be going back. read more

Ordered turkey blt- nice chunks of tasteless turkey, nice paper thin slice's avocado, nice giant pile of 'emerald greens', nice rustic sourdough with a crust that was like concrete, and a real nice fake bacon slice. Online order and didn't realize I would have to take my handicapped physical self into the store since I couldn't pick up at the drive thru. I wish I hadn't left a tip - for what ??? - wish I had gone elsewhere(where I'll be in the future). read more

I won't be back. Awful, horrible "customer service". Not acknowledged at all. The clerk stared at us, waiting for us to begin order. She seemed depressed or very disgruntled to be there. Simply responded "NO" to every one of our questions regarding options. $13.00 for half an ice-cold sandwich, stale 1/2 of a dry bread, and mediocre caesar salad. No, no, no. read more

Not sure why so negative on the other reviews outside of people being impatient and unrealistic expectations. It's a brand new location and people LOVE the food. It's the only one in the immediate area and it is always busy...THAT SPEAKS FOR ITSELF! They are learning systems and processes and that takes time to get good people trained and doing things well. Cut them some slack! We eat here every week and NO, I don't work here and don't know anyone who does. The food is good, they have a high tech ordering system that gets the food delivered to the table. I'm impressed they do as well given the high volume of people going through. To the team there, keep up the good work and strive for more. We're glad you are here! read more

Panera Bread - Very good food! Hi tech system for ordering and delivery to the table. Cutting my age for the area. - Salad Near Me - Hayden, Idaho

Cold breakfast sandwich, plastic in the eggs, orange juice was expired!! Don't waste anytime here it's subpar.

Dresnan, the manager wouldn't give a refund for part of my order even though they charged me for it and didn't put in the bag. He said I had to drive 20 miles back to the store to give me a refund for the sandwich. Smarmy attitude read more

Came for the seasonal squash soup and they were out of it at 6pm!??? Last time we were here they were out of bread bowls!! That's crazy! Our food was decent tonight but the place was dirty and messy!! Every empty table was dirty and garbage under the tables...yuck! read more

This my favorite salad at Panera's. In a hurry I went to the Drive Thru. I ordered two Green Goddess Avocado Chicken salads. With extra chicken and Avocado. These are examples of the lack of consistency in our salads. Disappointed. One salad was made per expectations. The second salad looked liked garbage material. See pictures. Hire someone that is actually proud of the food they are serving. Quality, Consistency is everything. read more

See all

No one at the counter when we came in. We used the kiosk to order. Most of the tables were dirty with dishes, not wiped, etc. Tea dispenser was empty. Flatbread was underdone, cold in the middle. My Greek salad lettuce was wilty and had bad pieces of lettuce mixed throughout. Gross. I threw it away, we left the cold flatbread on the table and left read more

According to my son, the food was 'lit'! He had the kids grilled cheese with a side of mac and cheese and I had the lobster po' boy. Frickin Awesome! Lobster reminded me of my days in Maine... not quite the real stuff, but that's to be expected. Bread was a little soggy, so keep that in mind. The drive through went quick and easy, but damn these prices are high. When I couldn't pay at the window, I was 5 bucks short. $25 for just the two of us? ... Thanks joe biden. Well the employee got a little scared when I didn't have the five dollars, and turn around to grab her manager even though she had my food. "can I just pay for it another time?" I asked, but got no reply. A hulking, beautiful weapon of a man stormed towards the window, each footstep shook my car and rattled around my earlobes. "You short?" The 7 foot beast questioned, no -- demanded. "Y-yes sir" I quivered. "This is the law" He said, forming a direct eye contact with me. "The law of equivalent exchange." He said as he reached into my vehicle through the window and began to pull my screaming child into the restaurant. I screamed as well, in desperation. I clawed at his massive arm, but it pulled my son back inevitably. "D-DAD!!" He cried, with what little oxygen remained in him. "My son," I cried to him as he was ripped into the restaurant. "Every bite of this lobster po boy, I will remember you. You must die for the po boy to live. You have done nothing wrong, and you will not die in vain, and I will never forget you, and I am sorry. We will reunite in the afterlife and then you may express your hatred and rage and wrath upon me, but until then you must brood in misunderstanding. One day it will be clear. Goodbye" I said to him, possessed by an all-knowing power which I always knew was within me, and left, my eyes still locked with the manager, not seeing them, just feeling. Food was good, service was eh, 4/5!! read more

Ascetically pleasing in every way. Wooden designed interior and tables, an array of colorful photos of edible offerings. There are carry away menus with details of deliciousness, calories etc. And several monitors to place online orders or walk up and interact. Marvelously prepared pastries of all sorts displayed. Smiling service, clean restrooms but most valued was the savory flavor, crisp perfection of the panninied bread with fresh ingredients. read more

Panera Bread - This months Breast Cancer Awareness Pink Ribbon Cherry Vanilla bagel. If your a My Panera member EVERYDAY this month you get a FREE bagel! - Salad Near Me - Hayden, Idaho

See all

I took my wife there for lunch I had the new hot chicken sandwich, thing was discussing half raw the first one brought another one thing was horrible cold and like 3 bites worst thing you could get, my wife had the fruit salad mostly lettuce and watered down salad dressing she had part of it the price of this food was 30 dollars total ripp off will never go there again, buyer beware go somewhere else read more

We love Panera.. we go about once a week.. people are nice and friendly, my only issue has been when we went a week ago at 9:50 AM it was closed with a sign saying they would open at 10.. so we sat in our car until 10 and then went to the door and someone has crossed off the 10 and changed it to 10:30.. so we went somewhere else. That's the only time I'd have to say the service was bad.. read more

Waited in the drive thru for 40 minutes to find out they have no soup. First off, put that kind of info at the entrance. Second, the fact that the phones shut off when they're busy makes it hard to call and ask about it. Really disappointing. Won't be back. read more

While the soup is still good, this is the 3rd time I've ordered a warm grain bowl or salad and the portions keep getting smaller and smaller and smaller. Not to mention the produce in the salad today was almost non existent. I'm just over it! So disappointing. read more

Visited twice. Today my wife and I both ordered the mac and cheese and a bowl of tomato soup. Max n cheese which they seem to be somewhat famous for was good as expected. The tomato soup was tasty but barely warm no where near hot as expected. The slice of bread was very good. I would have expected a place named after their signature bread to be hot. Nope cold also and had to go back to the serving window to ask for butter. Two ppl mac n cheese, soup and an iced tea was $30 for a disappointing lunch. Which brings up the first time we visited. I love and ordered a bowl of French Onion Soup. The flavor was good however the soup wasn't even remotely warm, cold in fact. I asked the people at the serving counter to warm it up and I was directed to a microwave somewhat hidden under the coffee counter. Very mismanaged. read more

had the bacon cheese chipotle patty melt worse grilled cheese i've had paper thin bacon no chipotle flavor also very expensive read more

So disappointed. The girl at the window was very kind at it was a pleasant experience until I get all the way home. They gave me the order but messed up my food so I tried calling and sat on hold for ten minutes just to be disconnected. So I either have to go somewhere else to get something or drive the 15 minutes back. read more

My wife and I love Panera Bread, but when I ordered my wife's favorite salad to welcome her back home... we were served a salad with frozen chicken. This wasn't cold chicken, it was frozen chicken. I found out the chicken was frozen after presenting the salad to my wife at home (of course). I called Panera and the manager told me that it's gets cold sometimes but didn't offer to compensate me for the inconvenience. I appreciate the upbeat attitude and the apology from the manager over the phone, but I would have appreciated even more the offer to make it right and reset our opinion of this particular location. read more

The pastries are out in the open- same with the bread. Nothing is covered. We ordered 2 bear claws and they wanted to give us the ones sitting out in the open. We asked why everything is out in the open with no cover. Employee didn't answer. They did give us bear claws from the back. Most places have their stuff covered so why doesn't Panera? read more

"Salut Fin Microwave" Have you ever just gone to Starbucks and only order food and no coffee? Do you enjoy microwaving everything you eat at home no matter what it is? Then you will definitely love Panera Bread! With every kind of super generic food that you'd assume would be in a Starbucks display case + some soups, Panera Bread really hits the spot. You will notice that there are at least 20 employees at all times just running back and forth in the back (from microwave to microwave) yelling at each other through their headsets while there is maybe 1 employee smiling and taking orders from people who are deciding over microwaved soup or microwaved bread. Besides being extremely forgettable food, Panera Bread will leave you wondering why you paid $$$ for a microwaved (then VERY lightly toasted) bagel, and why you ordered a half of a microwaved sandwich. But hey, there's gotta be a place for everyone. Even people who really enjoy microwaved food need a place to call their own, and it's called Panera Bread. read more

Epic fail. I would say the inconsistency and horrid service is the direct result of management incompetence. Easily the worse Panera in the inland nw. The errors which happen on nearly every order are probably the result of carelessness and lack of quality control. Some of the errors have included missing protein(4) times, unecessary salt on an item not listed in its description, missing veggies, quinoa in my fruit cup, the wrong type of lettuce in my salad. Boo to this place! read more

I am not a fan of chain restaurants. I like unique and local places. However this place exceeds all expectations. Clean, employees are friendly with big smiles food-service is excellent. Half a sandwich and a cup of soup on a winter's day really hits the spot. read more

This is the worst Panera I've ever been to. I have tried and tried to like them (at least 5 different visits) and each time it is a disappointment. Very overpriced for what you get. Sandwiches have zero ingredients! Service is sooooo slow! The only decent thing there is the mac and cheese but it's a zillion calories so it's a special treat. If you want a good sandwich in the Hayden area, go to a locally owned place like Daanen's or the Local Deli- both are far superior! Will never try this Panera again! read more

First time at this location. Placed the order, even bought two pastries and a baguette. Sat down with my teenage grandson to wait for the order, which arrived promptly served by a senior citizen employee. When I asked him if my soup would be forthcoming, he looked at the order in his hand and informed me that there was no soup, at which time I reminded him that what was on my plate was a half sandwich which came with soup. He left, returned to again inform me there was no soup! Right about now I was ready to scream! He then went back to the kitchen and came back with a bowl of soup and said to me here's your soup 'on the house'!! I told him no, I paid for that soup because Panera only served halves of sandwiches on the Pic 2 menu. He then said I'm sorry for going out of my way for you. What Customer Service is that for a measly cup of soup. That old coot needs to be fired along with the cashier that took my order, which by the way I tipped $2. Oh! Dirty tables, everyone walking around and not wiping tables. Management incompetence. read more

Food is great when dining in, but if you pick up or order to go- CHECK YOUR FOOD before you leave.. there is absolutely no way to get a hold of the store once you leave without driving all the way back. They have screwed up all but one of my to go orders, either leaving items out or giving me the wrong food altogether. I love Panera but this one needs a little more attention to detail read more

I am just going to lay it all out there, with this review. All of it. I waited until my second visit, to write a review, as I normally do. I have been to countless Panera locations (mostly in CA, but also in Spokane Valley) and not once, elsewhere, have I experienced such complete disappointment, on all levels. My first time, was a drive-thru event, where I just wanted to pick-up something quick, for my toddler. There was only two cars in front of me, so things looked good, for time. I don't expect a Panera drive-thru to be as fast as McDonald's, but I also know, that almost everything is not cooked-to-order, so I don't expect that type of wait time either. I ordered the 1/2 Mac N Cheese and 1/2 Grilled Cheese Sandwich and apples (the other option was chips). And then I waited. And waited and waited. $9.31 and 16 minutes later, I received a completely soggy (actually wet), tasteless 1/2 grilled cheese, about 7 bites of Mac N Cheese and chips (because when I got to the window, they said they were out of apples). It was an absurd experience, from beginning to end. So, why did I go back? I figured I owed them an in-house visit, before I formed a true opinion. I came back to this location this morning (a Thursday), at around 8:15am and went inside to eat. I was the only person in line and ordered the Ham & Swiss Soufflé. While I was ordering, I could hear employees complaining about the man that had ordered before me...already a bad sign. I paid for my "soufflé" and watched the cashier head over to get my food. This egg soufflé, is stored in the same (not heated) case as the other pastries and muffins. I was given a plate, with a COLD (not even room temperature), ham and cheese thingy. As I walked away and realized it was cold, I turned around and said "I'm sorry, is there is any way that I could heat this up a bit?" And she responded snottily and with a point of a finger over my shoulder, "Yeah, there is a microwave, right over there!" There is a microwave, located under the coffee bar, apparently for people to nuke their own egg breakfast dishes up!? That was a first. I kid you not, folks. I kid you not! I know that things at chain restaurants are microwaved and I don't mind it, but never in my life, have I experienced something like this. It honestly makes me laugh. Even at McDonald's, I can count on a warm McMuffin and a "have a great day!", every single time. I want this Panera location to do well and I might even give them a third chance someday. But I am not hopeful. read more

Panera Bread - The cold, egg, ham and cheese soufflé, that I was told to microwave myself. Comical, really. - Salad Near Me - Hayden, Idaho

There are plenty of places in the CDA area that have good food and bad service, Panera is yet another one. Front counter service is good but once your order hits the kitchen things come to a standstill. A simple sandwich delivery took 16 minutes, and a word of warning, don't get stuck in the drive through line where service time is crazy long and you have no exit from the line once you are stuck in it. Food is good, just be prepared to wait an unusually long time. Lunch time is worst when local business order large orders in advance. read more

I have been to this Panera Bread several times and each time it is more than exceeded my expectations. The décor is nice and pleasing and warm a great place for one cup a soup or some coffee or Winter's day. They also have an outside seating area for the nicer Sunny Days. Each time I've been there I have had A great experience with the staff . This location is generally very Busy read more

I've been here multiple times, and have good experiences. The soups are great, and the sandwiches are fresh tasting. Come here for a quick, wholesome meal! read more

Panera Bread - Salad Near Me - Hayden, Idaho