First of all the customer service was excellent,the lady at the counter was very polite, and took my order. I didn't have to wait long for my order. The table I sat at was clean. I ordered a chicken Cesar wrap, with creamy tomato soup, an apple, and a soft drink it was a delicious meal. I will definitely be coming back. read more

I wasn't eating here, but I came in to pick up a delivery order and was so disgusted. I felt bad for the people I was taking food to. The counter that they were preparing sandwiches on was so gross. I ate here like ten years ago when it was newer and the food was amazing, just never came back and I definitely wont now. Gross! Every counter top and space looked like it had dried food or sauce on it. Also noticed there was no urgency......it was like watching a snail put together my order......and about 3-4 people came in and no one even said anything to them....the amount of time that went by before noticing or going to the counter was insane. All of them were looking around like wtf. read more

Panera Bread - The nasty counter where your sandwiches are made in Hillsboro on Cornell Rd. - Sandwiches Near Me - Hillsboro, Oregon

Panera Bread never disappoints, especially when it comes to their tomato soup, honestly one of the BEST tomato soups I've ever had. Perfectly rich, creamy, and full of flavor. I keep coming back just for that. The ambience is cozy, the staff is friendly, and it's the perfect spot for a quick bite or a warm comfort meal. Always a solid experience. read more

I stopped in today. I ordered a London fog with lavender. I waited close to twelve minutes with several other orders coming out. I finally asked where might my drink be. The young gal said oh I dropped the slip... The barista did apologize. But she is the most unhappy looking woman ever. I used the restroom, it was filthy! The London fog was terrible! The barista needs to go down to Grand Central on 2nd and learn how to make a London fog. I din't usually patronize this place as had bad service and drinks in the past. I won't be back. read more

Restaurant is filthy! Tables aren't wiped, garbage and food all over floors. Asked for someone to wipe off table, they came out with some sort of "Lysol type rag" no sani bucket with fresh water, nothing. Left table and booth seats soaking wet and still dirty. Garbage under table and employee who wiped table just left it. Won't be back here again!! Yuck!!! read more

Welcome to Panera Bread: where the soup is warm, the bread is fresh, and the customer service is in the witness protection program. Every time I come in--whether as a customer or delivery driver--I walk straight up to the counter and enter what I can only describe as a silent film. I'm literally standing right there, and everyone is either laser-focused on making sandwiches or casually scrolling on their phones off to the side, clearly dreading any form of customer interaction like it's a punishment from HR. No "Hi." No "One moment." Not even accidental eye contact. Just an awkward standoff while I question if I'm actually visible to the human eye. It's like the staff made a pact: You handle the food, I'll handle avoiding humans. Don't get me wrong--the food is fine. It's Panera. But the human interaction? Cold, stale, and clearly left out overnight. 5 stars for the mac & cheese, 0 stars for the ghost town vibes at the counter. read more

We just keep having issues at this Panera. Our last 3 visits: One-we attempted to order online it said they were out of every side option. Two-the salad dressing was omitted from our take-out order. Today-no counter service so after placing kiosk order we had to wait in queue. Therefore, with only 2 UNtoasted bagels and black coffees (which you pump yourself), we had to wait 15 minutes behind everything being cooked. And once we received our empty cups and bagels and returning home we realized only 1 bagel had been sliced and a cream cheese was omitted. With consistent issues, I suppose it's time to call it quits here or accept this as the norm. On the bright side, the coffee was hot and their bagels (even unsliced and cream cheese-less) were tasty. read more

Panera Bread - Pick 2-greek salad and broccoli cheese soup - Sandwiches Near Me - Hillsboro, Oregon

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This place disappoints regularly with totally disconnected employees to regularly not having begets to today all the sandwiches sold out. Strange way to manage supply as well as employees read more

Panera Bread - Sandwiches Near Me - Hillsboro, Oregon

So my twenty year old is counting calories or macros or protein or carbs or something and wanted a chicken based salad and really I just did NOT wanna cook. Also it was 7:45pm at night on a hard Monday, and I did not wanna go anywhere. I am just stubborn like that. Door Dash here we go. I have never been a big Panera fan. My dad and evil stepmom loved it but it is kinda chainy, a bit bland, overly salty, and too darn strip mall for me. I also think it is a tad expensive. But the kid landed on a barbecue chicken salad that met the nutritional criteria so there we were. The black bean and corn salsa were the selling point. I make that or used to so it is on kid's chosen acoutrement list. Their website told us they were out of a lot of things because of supply chain issues: turkey ( so much for my standard club or turkey avocado sandwich), chipotle ( ditto the chipotle chicken sandwich), and some other bits like the wonton chips for the Asian salad or toppings for other items. I chose a Napa Almond Chicken salad sandwich on sourdough with things in it I am not supposed to eat at all because of my post colon cancer situation ( celery, grapes, sliced tomato) and I added gouda for a lot of money. It came with a tiny bag of decent kettle chips and a nice crunchy strip of dill pickle. Kid's salad came with a choice of baguette or apple. Kid chose the apple, asking " why don't you buy red apples?" ( um because I don't like them lol). We also got 4 chocolate chip cookies which kid refused to eat at all so I had them over the next couple days. Kid enjoyed the salad stating it needed more chicken. Also deemed the apple " decent." I did not get a photo. Kid ate it whilst playing online games with friends and I was waved away. Oh well. Kid was happy and nourished. The goal was met. My sandwich was shockingly good. The bread was really nice. The chicken salad was not overly salty or mayonnaise-y, so I really enjoyed it. The lettuce was fresh, the cheese was great, and it barely had any grapes or celery present which was fine with me. The chips and pickle hit the spot. The chocolate chip cookies were bomb. At 390 calories each, kid noted, they ought to be. I did not want to know that. Seriously. They were the perfect texture between hard and gooshy with a good amount of semi sweet chocolate chunks. I would eat them again. I put one in the freezer, we will see how that holds up later. Not sure we would go again, cuz I prefer mom and pop or at least local joints, but it was not terrible. I would say for 8:30 on a Monday night it worked out. read more

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The worst experience here. Waited 45 minutes for my food. The person in front of me in line ate and left long before I got my food. Order online if you can. I won't go back. read more

Ordered 2 bowls of soup and a Fuji Apple Salad for delivery. Broccoli Cheese soup was good, ordered chicken amd wild rice soup and received chicken noodle soup. Bread was good that came with it, salad had no dressing on it or with it. Very disappointed! Multiple attempts receipt says to notify a manager. Good luck with that! Multiple attempts and it never happened. Either put me on hold and hang up, tell me it's too busy or just let the phone ring untill it goes to buzz buzz. read more

Panera Bread - Chicken Noodle soup - Sandwiches Near Me - Hillsboro, Oregon

Food was great We ordered on the kiosk so I had no interaction with staff Ambiance was clean and fresh We sat outside the weather in Oregon was beautiful read more

Order the You Get Two and the Chicken soup was ok if a little thick. The Tuna sandwich was very bad: a tiny piece of bread, rotten lettuce, bare minimum of tomato, and a small scoop of Tuna. Been getting worse lately but this is a new low for this location. Pick somewhere else. read more

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The womens bathrooms are VERY nasty, they have no many workers but the team can't make sure the bathrooms are clean? it's especially irritates me because i'm pregnant and do not deserve to spend my hard earned money, and get a nasty bathroom trip with my meal. Yes there was a manager present on duty, so can't use that as an excuse either. read more

Did not take pictures of my food cuz I ate it like a fat ass. I got the toasted baguette sandwich and it was so good! Even better I had it delivered and I live 30 min away from here and it was still nice and warm when I got it! Also got a banana and strawberries smoothie and it was also very good. The chicken noodle soup was not the best only because it was salty and didn't have much noodles or anything it was mainly broth.... Maybe they did it on purpose because I only tipped $2 lol Sorry times are tough! And I would have gone to pick up myself but don't have a car at the moment! read more

So this is going to me less of a review and more of a suggestion. We have been getting bagels from Panera for a while. When they were first introduced, they were way below average but they have gotten considerably better over time. I have noticed that the bagels have a much larger diameter and are thinner (not as thick) as other bagel makers. This, along with the cleft in the dough, (see picture) makes it very difficult to get an even slice through the bagel. I do enjoy having even slices on my bagel especially if I am adding eggs or other delicious toppings to it. Just wanted to pass this on to the marketing department. Make bagels thicker to improve slicing success. read more

Panera Bread - See that "v" in the bagel? Let's fill that out. - Sandwiches Near Me - Hillsboro, Oregon

Been here 3 times and every single time they've got my order wrong while also being rude.

Usually good service and good. But now, yesterday I got here and one of the kiosks was out, so I had to wait for the one that was open, and I was rushing to work. Today, both are out and I have to wait at the back of a long regular line!!!! This is frigging ridiculous. Also moving the cups behind the counter is also poor service. Fix this!!!! read more

Environment: nice and lots of different types of seating. There is a kiosk area where you can skip the line and order your own food. Staff:friendly and kind Food: I got the creamy tomato soup with croutons on top. It also came with a piece of baguette. The tomato soup was very good. I got a bowl size for about $6. It was very filling and it was on the sour side as my friend thought but I like slightly sour things so I found this to be okay. Having some bread with it was very nice. The soup was also very hot. read more

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The bread was hard and stale, couldn't even chew it. The sandwich was awful! Will never go back there. read more

Excellent service. High quality ingredient, the food is always delicious! As a meeting planner & event coordinator, I place 2-3 Panera catering orders every month. My co-workers and guests love the bagels and box lunches. Personally, I enjoy their seasonal offerings, such as the cranberry-walnut bread. Catering/Delivery orders are always on time and almost always accurate. read more

Panera Bread - BLT w/ Avocado on seasonal cranberry walnut bread. DELICIOUS!!! - Sandwiches Near Me - Hillsboro, Oregon

Nothing special. Went here on a Sunday afternoon and they were out of a lot of stuff--red onions, avocado, wild rice soup, the list goes on. Pretty much eliminated half of the menu. I love the broccoli cheddar soup, so thankfully they still had that. Plenty of seating, and clean bathrooms. They have ipads that you can use to order and skip the line. read more

3weeks ago service front reception very kind. I ordered 2 of the chicken noodle soup large bowls were not filled just about 1/2 bowl. The macaroni & cheese with chicken was terribly dry. Not good at all. I should have returned it was so hungry I choked it down. Not sure if chefs are new but need some cross training too make better quality of food. read more

Order was incorrect (it happens) but then when telling the food prep it's incorrect she looked at me and stated.. no it's not!!! I had to show my receipt . And then got attitude and was sarcastically told to have a better day!!! read more

They finally started carrying my soup again so I decided to come back and try a rapid pick up with my son after a late appointment. We get home to find that they put the wrong soup in the bag (this used to happen occasionally). Disappointing. It'd been two years since I last ate here because they discontinued the soup and I'd had order issues as well. Really want to like it as it's convenient, but it's not worth two trips every time to get things right. read more

The food is clean, fresh and very good. Always get the roast turkey, avocado, bacon. Slabs of turkey, bacon and avocado, so good. Napa chicken sandwich is delicious, fresh and feel great after gobbling up this wonderful treat! The WEBSITE however, is a different story. It is slow, bounces around, and attempts at redeeming my rewards is a gigantic waste of time! Supposed to get a free cup of soup, but when I try to redeem, error message says it's expired. What is this, bait and switch? Today, once again attempting to redeem reward, charges me for the soup, which is supposed to be free. When I ask for help at the facility, they don't know why it is charging me either and are unable to fix it. After an hour of wasted time, canceled the order and went somewhere else. I've filled in pages of feedback about the 'sucky' Panera website, never an answer nor any improvement. How much business are you losing because of this stinkin' website, Panera? read more

Women please read this! If you are a woman and you need to use the restroom at this location, the female manager will NOT take any action to keep you safe or protect you from being harassed in the woman's bathroom or in the restaurant by a predatory male employee. My wife was in the women's restroom. A male employee knocked, she answered- so he knew someone was present. He said, "I am just doing the trash!" She asked him to leave and give her a minute to finish up. He ignored her request, came in anyway and repeated himself with a Machiavellian tone, "I am just doing the trash!" She was extremely uncomfortable- She asked him to leave -again. He didn't leave. He emptied the sink's bin, then made his way into the handicapped stall, he was eerily quiet. What was he doing in there for so long - She told him to "get out" again-which he ignored. The stalls have large cracks between the door and the stall wall. The door barely locks. The stall walls are short. An expectation of privacy is barely minimal in the first place. Enter a male employee behaving like a predator and the sense of personal safety is gone-and management does not care. My wife was alone in this restroom with her pants down -with a predator who is "just doing his job! This employee refused her requests to get out. She was scared and went straight to the counter for help! She asked for the manager. I saw her face, she was upset, shaking and told me what happened. At that point a young male with dark hair presented himself to be "the manager." He listened carefully. Manager 1 apologized and just stood there uncertain what to do. My wife asked, "Now what?" As a manager, he was obviously unprepared to contend with the situation presented. Manager 1 looked overwhelmed and offered no emotional or verbal articulation. He turned and went to the back. We waited for a while. Then Korey asked if we needed help. We said we were waiting for the manager. She said, "I am the manager." (Manager #2) My wife explained everything again. She identified the employee- who at that moment walked by again, stared at us with the biggest self-congratulatory grin on his face. With concern for his lack of social awareness my wife asked him, "Are you proud of your behavior?" He replied with an impertinent tone, "I'm.Just.Doing.My.Job!" He strutted to the back of the store. He implied: "nothing is going to happen to me- management doesn't believe you! I won't get fired!" Manager #2 told my wife, "Stop talking to my employee." ---Manager 2 is defending an employee who is behaving in a predatory manner. My wife whispered, "Cancel our dinner, get a refund and let's go. I reiterated, "This male employee came into the women's restroom harassed and preyed on my wife's inability to leave immediately. He knows he's invading her privacy. How much clearer does this need to be?" Manager #2 escalated: justifying and defending the male employee, "He knocked!" I asked, "what is the point in knocking if he just comes in anyway?" She boasted, "He was 'just doing his job!'" Hearing Manager #2 defend his behavior, the employee walked by again staring us down- grinning from ear to ear. Manager #2 did not say anything to him. I asked her, "Is this really ok with you?" She repeated herself," I didn't see what happened?! I asked her, "So, what you are saying is- in order for you, to take this matter seriously, you would have to walk in the restroom with your customer and personally see this happen?" and "Because you did not see this, you are doing nothing -and that it's ok with you?" Manager #2 replied in a condescending tone, "Well...what do you want me to do-I'm giving you your money back!" At this point, it was futile, Manager #2 has no experience in listening to a customer's concerns or resolving this matter. Manager #2 does not care about customer safety. Manager #2 does not care that I will be contacting Panera's Corporate Headquarters. Manager #2 said, "You're are more than welcome to contact my supervisors. The restrooms are labeled clearly: Men. Women. They are NOT labeled "Men employees AND women." She is a disgrace to women. He is a predator who is being protected by Panera Management. read more

This is a very busy location with a fairly tragic parking lot. There are several other businesses which are also really busy right here so be prepared to wait a minute or a few. The bathroom is tiny and also VERY busy. Use the kiosks...they have a pile of them which are a very rapid way to order and you can skip the lines which are usually pretty long but you can just order fast, swipe your card and boom done. They are pretty quick at getting your food out as well which is rather nice. My personal favorite is the green goddess salad which is just ridiculously tasty. A nice combo of greens, avocado, bacon, chicken, an egg, pickled red onion and this to die for basil dressing. I am also a fan of the turkey chickpea chili which they used to have as a regular menu item until recently. read more

I come here almost daily and this is a spot for regulars. So far, I've really enjoyed my experiences here especially due to the morning staff. They throw on a smile and try their best to make sure you find what you're looking for. 1 out of 5 times I do think the prepared food tastes a bit off from the usual, but it's still overall okay. However, I haven't had any issues with their baked goods, which is always well packaged and sliced as according to the order notes. If you haven't tried it yet, I'd recommend taking home a bag of fresh baguette slices and eating that with a dipping sauce of olive oil, balsamic vinegar, and sea salt. read more

I'm disappointed. I've grown up to love Panera but unfortunately today was not the day. I got my food extremely fast which was nice since I never have time anyway due to only getting a 30 minute break but today was not good. When I ordered I got a turkey sandwich with chips and a drink. When I got back to work to eat, I got an apple ( which sure wasn't bad bad not what I was craving) and my sandwich literally kid you not tasted as if someone sprayed a disinfectant on it. It tasted so bad I had to throw it away. I was so disappointed. All I had was an apple and a drink. I hope next time I come in I will have better tasting food as it costed me almost $23. read more

I love this Panera. It is my "go to" place in the morning. I have their free coffee subscription at $8.99/month, and have not brewed my own coffee at home since enrolling. The large light roast is perfect in the morning as I just like coffee and no other flavorings and additives. They have an electronic tablet so that all you have to do is put in your phone number and you can self serve your coffee "to go" or to dine in. Real coffee cups are provided if you want to dine in. The dining area and ambience is so pleasant. I see so many groups of our beloved elderly sit together. It makes for a nice environment. Jesse is a wonderful staff member that goes around to make sure everything is running well in the dining area. His help when I was working on a project was gratefully received - he is a sweetheart. It's wonderful to be a regular as he looks out for me. When I left my purse, he rushed out to bring it out to me as I was leaving. I find the manager there also professional and friendly as I was getting to know this Panera. The bakery items are always fresh and I especially like their sourdough bread bowl for $2.99. I get it sliced to go typically. I eat light so I especially like the morning sandwich of egg and avocado. As much as I like Starbucks, this is my go to place for a nicer ambience and the simple fact that I just like plain coffee. Maybe the prices are a little high for food, but once you go there, they do run specials and you get discounts on bakery and food items. I support this Panera and realize it is towards thexsuooortcof everything that goes on there. I believe in supporting businesses I like during the pandemic, and my support goes to this Panera . read more

Panera Bread - My typical morning at Panera at Cornell - Sandwiches Near Me - Hillsboro, Oregon

Historically we like Panera. It's not amazing, but it's decent. I have a family member who buys me Panera gift cards from Fred Meyer. And they don't have a PIN. So their website won't take their giftcard and you have to call in an order. So she gets the order, several items, they're out of ciabatta bread, etc. etc. Then her computer froze. She said she just couldn't take my order at all for several minutes. Something similar happened last time, but the manager told me the easiest thing was to make me the order and I'd just pay with the GC on arrival. This employee said that wasn't allowed anymore. She suggested I drive over, place my order upon arrival. It's Covid, so that is the worst of both worlds--hang out in a building with people eating but still get half-warm takeout? Uh, no. And I could hear kids screaming while I talked to her. So I still have a gift card and I will be checking out a different location. I really hate to post this during Covid but if one less person buys their gift cards, I've saved a lot of headaches. read more

It's Panera you get what you pay for, most of the time. I was feeling under the weather and decided to order delivery of some soup/salad. The chicken noodle that I got was literally just broth and a carrot floating in it. No chicken, no noodles. If it's the bottom of the soup, inform the customer, offer a different kind, don't sell a bad product. Only 3 stars because of Panera reputation of being consistent but still disappointed read more

Panera Bread - Sandwiches Near Me - Hillsboro, Oregon

Standard Panera food ... no complaints there. But apparently if you place a mobile order to go or got rapid pick up they do not give you any utensils unless you specifically request them through the app when ordering. I called to give feedback and mention it might be nice to have a fork for a salad ... and was told it's not their rule it's a state of Oregon law that they cannot give out utensils unless requested. Good to know I suppose ... thanks Oregon! May as well throw my salad away now since I'm not in a location that has utensils or at home for lunch today. read more

One of our go to places when visiting new locations. Food was awesome as always -- broccoli soup with 1/2 turkey avocado sandwich on sour dough is always a hit. They did run out of some of their standard sandwiches which was surprising for a Saturday afternoon though. Service was fast and location is clean. read more

I've finally had it with Panera's overpriced foods and supposed in house fresh bakery items (many local bakeries actually are delivered to panera) and most recently ridiculous changes too many to go over here but (pushing (fountain drinks in subscriptions to menu items quality options disappearing or costing twice as much app ordered). They keep increasing costs every 3 months cookies are up to 6$ to 7 dollar coffees/smoothies that are full of artificial ingredients and sweeteners even trans fats in bowls. My husband loves a simple but classic chicken Caesar salad but won't eat paneras because the lettuce is nothing but romaine stem hunks you can't hide in salads with 3 ingredients. The fruit strawberries poppyseed salad is my goto seasonal favorite and they've changed quality ingredients and even removed options they've had for years no explanation for but staples I've loved so long. The app now only offers feta and Parmesan cheese not cheddar Gouda mozzarella or Gorgonzola. The strawberries aren't organic and sliced only for decorations to entice what once tasted fresh full of former glory filled flavor. Meats doubled to 3$ additions also only offering chicken or 4$ bacon chunks that taste days old and always dried out. Power blend veggies added a great combo of flavors to the mixed greens but again missing now. While pay options climb in cost replacing them. Limited customizations have been reduced the last couple years and when they're out of an ingredient u removing it becomes one of them. Customer service is 2/5 ie 2 out of every 5 times do they have what I've ordered via app in person at pick it up and if they can will let u leave not even offering an alternative forcing u to drive back or call for refund. It's now always necessary to check every item before leaving and then having to wait in line to sub or refund kills online ordering to avoid the long wait and selling out whilst waiting line for alternatives is often the result. It's gone from 12$ for a half salad to 18$ in the last 3 years. All these issues at the Hillsboro Panera vs the Tualitin valley branch we sadly had to move away from to Hillsboro for work at intel is why I've spent over a decade trying to make due with so much decline in quality, service and exorbitant price hikes every few months blaming shortages to shutdowns nothing has improved and costs hundreds more a year. "Free sips" is PAY for free fountain sodas full of 40-70g of sweeteners (obesity and diabetes are rampant), plus artificial everything from preservatives to caffeine (dangerous like a drug they ignored warnings for children's stunted development and in pregnancy defects only recognized two months ago finally in app) and fountain drinks are Pennie's on the dollar for what they cost to mass produce. As for my last straw and this farewell review my last 3 bakery items were sold to me with mold. I've extremely allergic to molds and I ended up intake choking on my muffin and needed emergency steroids plus coughing weeks later. The 6$ kitchen sink cookie packaged separately looked ok but to be safe much to my husbands anticipated joy then grave disappointment was mold infused as well. Desperate for a great strawberry poppyseed salad and long time favorite kitchen sink cookie we decided to drive the extra 20 mins each way to the cedar hills Panera hoping for a reprieve and occasional replacement for the Hillsboro nightmares for our craved favs only ti have them stale, molded and the salad I've loved mushy, flavorless and half the ingredients missing. The cedar hills customer service was much better and they refunded most their mistakes with understanding thankfully. And if in a year or so Panera actually cares about customer retention serving quality healthier products in their former glory or like the Tualitin valley location a decade ago I'd only try the cedar hills Panera again. That said it's probably more likely a new great tasting health improved restaurant would replace this pitiful Panera Hillsboro branch by falling out of the clear blue sky on top of it wizard of oz style and saved us all. read more

The person name Cayson, who was at the register didn't ask me how I wanted my sandwiches (pick 2, whole), didn't listen to instructions on what I wanted on or off the items ordered. Had to repeat my self multiple times, no receipt was given or even offered, this guy was straight up rude and shouldn't be doing anything with customer service. He made it clear he doesn't want me or my family returning, and after this we won't be. Oh, just as I walk over I see they don't have coke like he also said they did and now I'm getting a drink I paid for that I don't want.... absolute joke. read more

Panera Bread - Cayson just browsing his phone, customer service must be a joke here - Sandwiches Near Me - Hillsboro, Oregon

Insanely expensive for the absolutely mid quality and very low quantity food. Their deals take almost no money off and make no sense. Also out of things and don't take them off the menu. Also their name is Panera BREAD and yet the crust on my sandwich felt like it was made of rope. Don't eat here. read more

Panera food is middle of the road for me. Some of the food they do really well (broccoli and cheddar soup) and some of the food is meh (mostly everything else). What keeps me from eating here is that the prices no longer match up with the food quality. $14 for a chicken sandwich?! Highway robbery. I might as well go to *famous chicken restaurant* and get a sandwich (with drink) for $6. read more

HORRIBLE SERVICE. STAY AWAY. Booked a catering order on line. Booking goes through. Showed up at the time chosen on the on-line booking and they tell me that they cancelled our order because they were too busy. Yet, they had a line of people that they were continuing to take orders from at the counter and preparing their food. Who does this? In the mean time, I have a conference room full of people fully expecting this lunch. I WILL NEVER EAT AT PANERA BREAD AGAIN AND EVERYONE WILL LEARN OF THIS EVENT THAT I SPEAK TO. read more