I ordered my food, one of the items was missing. Called spoke to a manger said they will send me the sandwich as they get in touch with Uber eats. Waited for a hour called the store again the employee told me they weren't going to send to call Uber eats to resolve the issue with them. Explained to the person I had called a hour ago and they said they will delivered. I asked to speak to a manger they said that he couldn't get in the phone as he was busy. Asked for managers name they said they couldn't give it to me. Worst customer services I have ever seen. I will never step in the store or recommend anyone to Thai Panera bread. It seems a change in staff needs to be done. read more

I came here to get a bite to eat and work a little bit on some writing. Have never came here on my own so this was to be a new experience. My first experience in trying to order is that NO ONE wanted to take my order, but kept fighting over who would have to. Okkkkkay. Finally Jerusha came to my rescue. What an amazing employee she is. While everyone else had excuses of why they couldn't help me, she was very apologetic and got busy helping me understand the menu and what I needed. She even gave me a complimentary coffee for having to wait so long and find so many unhelpful employees. The second thing I found, coming here at 3:30 was that this place is full of students. That doesn't bother me so much except there was a lot of cursing and VERY noisy. Definitely not a place I will return to you at this time of afternoon. However, if I had a restaurant, I would hire Jerusha in a moment. read more

Placed an order for delivery tonight at 745pm directly through the Panera website and didn't receive my food after a 45 minute wait. Called the restaurant and said they would contact DoorDash to see what happened because now they use DoorDash for delivery. Long story short they said that DoorDash refunded my delivery and they remade it. Called back again after 30 minutes my remade food was still at the restaurant with DoorDash on their way. I actually called DoorDash and they said that my food should be here by 930pm. It's currently 1045pm and I haven't received my food. This is not the first time I haven't received a delivery order. Order elsewhere if you don't want to be hungry. How disappointing. 0 stars. read more

I have had one too many bad experiences there. Today bring my last. My mac and cheese was cold. Cold as in refrigerator cold. Managed wasn't very apologetic either. Just gave me to an employee to talk too. This place needs help. read more

Food was never delivered and I called about 10 times during business hours and no one answered.

This location sucks. They take forever to make your food. I ordered ONE THING and it took 20 minutes!! It's ridiculous I think they are picking their boogers all the while until you drive up to the window cuz they don't make your food right when you order it, you can see them microwave your Mac and cheese right at the window and still take 20 minutes doing it!! Outrageous. Idk what to tell you, I've had a restaurant make Mac and cheese from scratch faster than these people microwave mine at Panera!! read more

Terrible service I got there at 4pm on 12/26/16 the cashier was new and I stood in line 20 minutes little did I know she had my order wrong until At 4:45 I received the wrong order it took 15 minutes to correct ! So sad fir the few nice places we have in Homestead! I know good service and this was unacceptable! DrPat Brumley read more

Stopped here for some breakfast and to catch up on some computer work. I am a big fan of the direction Panera is going in as far as serving healthy, clean food and adding more vegan options. Unfortunately they don't have any vegan sandwiches listed on the breakfast menu but the girl who took my order was very helpful in suggesting some substitutions. The sandwich was a little on the lean side for $4.50 but very tasty! Overall it was a good experience. read more

This is my first yelp review ever but I could not let yet another disappointing experience at this particular Panera Bread go unaddressed. Tonight at approximately 8:25 I went through the drive through. I ordered a pick-2 and a drink. I was the fourth car back. The line moved slowly and when it was my time at the window I realized why. The staff was busy closing and did not care if anyone was waiting. A girl finally came to window and asked if I had been "cashed out". I politely said no to which she repeated my order and gave me total. I asked if I could give her my # for Panera Card. She Took my phone number and told me I had a dollar off a pastry. I declined the pastry. She closed the window and walked away. I waited for my food and wondered why everyone was putting away food, sweeping the floors, gathering the trash with no regard to taking care of the customer at the window. The food was sitting on the counter with the exception of the soup and the drink. I finally opened my door so that I could knock on the window and made an expression with my hands as to where and why they were not bringing me my food. The same girl who had asked about being cashed out acted as if she didn't know why I was knocking on the window. I said "my food?" She then asked about my food And then turned her back to me as she got my drink as several other staff began to laugh and make fun. I am not one to complain, report or write about bad customer service. I usually just understand that things happen. However, this is the fourth bad experience that I have had at this particular Panera bread. Panera bread is one of my favorite go to restaurants. I don't know why I keep giving this one a chance. read more

This place is a dump, soggy food, incorrect orders, incompetent management. Had a horrible experience. Hope this business is the next victim of COVID! read more

I was ordering almost everyday. Lately, they always miss something. They don't get the order correct. It's like no one checks before the delivery person leaves. Sonya the manager is rude and acts like it's the customers fault. Very unprofessional and lack of consideration for others. Place is a mess if you ask me and seems to be getting worse. Now, I am afraid to order delivery anymore. They need to check the order before it leaves and managers should manage this. Sonya is not management material as she don't have control of her employees -- obviously. It's a shame they lose a good customer and don't care. I would think twice before I order anything from this place especially when Sonya is the manager. read more

This is what a half of a chicken salad sandwiches looks on the inside! Only 7 bucks. read more

Panera Bread - Sandwiches Near Me - Homestead, Florida

Panera means pan which in Spanish means bread but they never have the bread that I look for never have anything I have to wait coffee I am referring to the one in homestead read more

Had an amazing salad strawberry and chicken poppyseed so much fruit it was delicious with a grill cheese on French bread and a cappuccino! Sooo good! read more

Worst ever!!! Ordered for pick up. Got a tomato mozzarella flatbread with extra cheese. But got pretty much no cheese. Orders a side of salad with no meat. What i got was a salad with meat. The flatbread was hard as rock. Let's just say i went to Taco Bell and got what i order. read more

I would really like to speak to management because every time I go there in the morning (prime breakfast time) 0830 they never have souffles ready and available. Plus they wouldn't let me pay for the souffles and wait for them to be made even though it would take 10 minutes. Who is doing inventory at this place? Who is planning breakfast items availability. This is one of the top items people go to Panera bread for and this store never has them. You are missing out on business from the staff at the homestead hospital close by and all the people in the surrounding neighborhood and on their way to and from work. Plus the surrounding schools. This store is a disgrace and this is not the first time this has happened and I'm tired of attempting to give them my business. I would like the management to contact me because the planning is terrible. Dunkin doughnuts never tells me or anyone they don't have breakfast items available at 0830! If you don't want to keep losing customers fix your policies and popular item availability. read more

I really want to give this Panera a higher review because it's the only one in Homestead, but the drive through experience is always really slow, even if there's only one car ahead of me. Delivery is also slow and the real-time updates are never correct. I don't get notified that my food is on the way, only that's it's arriving or been delivered. Also, when I get notified that it's arriving, it's already been delivered. Even in store the service is slow. I think the employees lack a sense of urgency and do not value excellent customer service. Their saving grace is that the food is consistently good. read more

Deliscious cookie the kitchen sink, I went around 2:00-3:00pm the cashier was very attentive even during the eating she cane to make sure we were ok. read more

WTF happened to this place? In our short time there, they attempted to burn the building down, the girl working about fell down on the rug in front of the drinks and my sandwich looked disgusting. This place is going downhill fast. read more

My favorite place to eat. Nice outdoor seating area. I always get and recommend the bread bowl with broccoli cheddar soup yum. Workers aren't the fastest, but not slow. read more

This is a nice Panera but the staff is hopelessly discombobulated and the manager is not in control of her operation. They habitually run out of things like soufflés so the don't plan very well. It took half an hour to get a Mac & Cheese because the don't prioritize the eat in customers over the online orders. If they want to be Amazon the close the front door. And, while the rest of the staff is helpful and pleasant (while lost) the manager was not pleasant. read more

They won't make certain drinks or pastas 2 hours before closing calling corporate in the morning doesent work that way

Terrible idea to make a stop here. I usually am a fan of this place but today's experience changed everything. Aside of having to wait 15 minutes for someone to take or order; mind you there's about 8 employees looking at us and socializing, we get told "we are all out of that." We counted a total of 7 things they "were all out of," between our attempt to order and 3 other customers. Then we went to make our coffees and after asking for the cinnamon shaker that was not available, we get told " it should be there, did you look?" I replied " if I looked and it was there do you think I would be asking. " The employee then proceeded to ignore us before handing us the bulk container of cinnamon from the distributor to use. I was shocked. The final cherry was the rock hard stale pastry and cold soufflé!!! Never again will we make a stop here. read more

I hate this location it sucks! I've had to drive off from the drive thru line 3 times now, just because they never have any quiches in the morning and I go before 10:30 a.m. I went the other day I wanted to order a soba noodle bowl with chicken and they told me the chicken ran out, it was 730 p.m. That was the third strike, this place definitely struck out with me. I will not be going here ever again the location near the falls is much better. If I could give this place a 0 stars I would. read more

I eat here all the time and the service and the food are always great! Although, if possible, I would try and avoid the drive through. I feel like I always get swindled in some way. The food is just much better if you eat inside:) read more

My first time here and I was surprised how little interest the person had at the drive thru. The cappuccino taste like really hot water maybe it was just a bad day or just this location but I have no interest in returning here I'll continue visiting Dunkin Donuts! read more

Ugh. Writing this review really makes me sad because a year ago when I moved here, I fell in love with Panera. I came here at least once a week, couldn't get enough. Now a year later, I am constantly disappointed with this place. If you're coming here for soups, coffee, pastries, etc that's one thing. But the quality of their salads have really gone downhill. When they actually remember to put the chicken on my chicken Greek salad, it's mostly all fatty pieces of meat you can barely chew through. It's aggravating you have to ask for extra dressing multiple times after you already ordered it. And the past 2 times I've gone through the drive-thru they were out of the French baguette they give you on the side, really?! How is Panera BREAD out of bread? read more

The service at this Panera Bread is HORRIBLE. They throw your food into the bag carelessly, the drive-thru line is always backed up by at least 20 minutes, and the delivery takes OVER AN HOUR to arrive. read more

They never have bagels or they just always run out.how is this possible? Pull out more bagels ! I love the everything bagel and they had no more when I got there. Other than that I absolutely love the hot sandwiches. They are always hot and fresh. read more

Not the best experience. Slow disorganized service. There are other breakfast spots that are locally owned with fresher and faster service.

I absolutely love Panera. However, that was not the case with today's lunch. There were large flies throughout the dinning room, the counter and even the bathroom. Eating lunch and having to swat flies away from your lunch was not fun. If these pests were so visible in the dinning room, I'm sure they are found in the kitchen and bakery where the food is left out in the open.... Gross read more

I don't know why i boder to stop by this Panera, its 9:27 BREAKFAST TIME, there is no Souffles ready, if you want one then they tell you waiting time is 45 minutes! read more

Panera Bread - Panera Souffles Never available at this place, If you want one they say 45 minutes. - Sandwiches Near Me - Homestead, Florida

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Chicken hummus bowl was fresh with an interesting cilantro and lemon flavor. Service was very friendly. Now the bad. No silverware placed on plate. Apple on children's plate came out whole. Went back to have it sliced and they did not core the apple. Two trips back through the line at lunch time was frustrating. Standards below Panera Bread franchise standards. read more

It's ok. I love their autumn squash soup but their sandwiches don't have much meat for the money. Bagels and their bagel selection are good, but if you go through the drive-thru, they don't put the butter or cream cheese ON the bagel, they just give you the butter pats or cream cheese. I hate that! Give me my schmear so I can eat it right out of the bag! Their flavored teas (like hibiscus and acai) are good. read more

This place is great, despite only having "Fast" delivery. They did not have the bagels I ordered, so they comped my next order completely. Bagels, cream cheese, sandwich. They even through in a cookie! Because of a few bagels. Totally unexpected, but completely appteciated. Good food, GREAT customer service. Great job!!!! read more

I love Panera but don't place a rapid order for pick up for this location, you might as well order it in person or from the drive thru THOSE GET YOU YOUR FOOD FASTER than rapid pick up, I've legit waited here to get my food for 20 min even after showing up 20 min after I placed the order!! Multiple times & Ive seen people walk in, order, and walk out while I'm waiting there for my food! I've complained to Panera and they seem to not care about this location because it's legit the worst one I've ever been to! Sorry. I'm still guna go here though lol ‍ read more

Slow slow slow....and they'll get your order wrong and will ignore you. We typically like Panera but this was definitely the worst we've been to. read more

I have been getting up early to go to the gym lately with little to get to work after I finish. I always prefer to make my own meals but if I do not get the chance luckily Panera Bread is right next to the gym to settle my ravinous post-workout appetite. I use the drive-thru at 6AM to place my order with an always happy voice. They offer power breakfast's, such as the egg white and turkey power bowl, which is perfect and healthy for my post workout meal. They are also great about any specific tweaks that need to be made to your order. I always ask for no added salt, and that has never been a problem. The staff is always friendly, smiling and asking about your day. So dieters, clean eaters, or people just wanting a yummy meal - look no further, your prayers have been answered. read more

This location is the one near my home. I like the quality of the food. I had the soba noodle bowl the other day and it was tasty. I had a chocolate chip candy cookie from them this weekend and it was so tasty, soft it the middle and crunchy edges. The soufflé for breakfast are awesome I get these on my cheat days. read more

I ordered Cuban Sandwich, but the person taking the order didn't tell me or didn'tknow. So, when they called our name we were told they ran out. So, I picked the Italian. Nope! They ran out. The lady did go out her way to make a sandwich for me with what they had. ( steak with bacon sandwich). I appreciate the customer service. The turkey chilli was bland for my taste, but I ate it. The oatmeal cookie was yummy. Garbage was overflowing. The floor was wet, but there was a sign. My friend mentioned this place is always busy inside and drive-thru. It was. read more